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Admissions clerk skills for your resume and career

Updated January 8, 2025
5 min read
Admissions clerk example skills
Below we've compiled a list of the most critical admissions clerk skills. We ranked the top skills for admissions clerks based on the percentage of resumes they appeared on. For example, 42.4% of admissions clerk resumes contained patients as a skill. Continue reading to find out what skills an admissions clerk needs to be successful in the workplace.

15 admissions clerk skills for your resume and career

1. Patients

Here's how admissions clerks use patients:
  • Monitored all Medical in-patient stays utilizing forms and documents for justification until patients discharge, as requested by Supervisor.
  • Interviewed incoming patients or representatives and entered information required for admission and emergency department registration into the computer.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how admissions clerks use data entry:
  • Admitted and discharged patients *Filed Medical Records *Trained new admissions clerks *Switchboard operator *Created spreadsheet reports for supervisors *Data Entry
  • Performed data entry/retrieval to process physicians' billings.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how admissions clerks use customer service:
  • Schedule appointments for Radiology testing*Verify Insurance / Prepare paperwork for Radiology Tech & Special Procedures*Customer Service/Patient Account*Process Payments and Petty Cash Audits
  • Executed daily operations of meeting and greeting Museum patrons and providing quality customer service.

4. Insurance Forms

Here's how admissions clerks use insurance forms:
  • Interview patients to complete documents, insurance forms, and case history.
  • Interview patients to complete documents for registration and insurance forms.

5. Computer System

Here's how admissions clerks use computer system:
  • Utilized computer systems for day-to-day clerical functions, financial record keeping.
  • Verified insurances, registered patients, operated computer system, stocked supplies

6. Patient Demographics

Patient demographics carry basic information about a patient admitted to a healthcare facility. These demographics help in patient identification and allow the hospital management to categorize the information. This characterization helps in making the process of statistical analysis easy. Patient demographics normally include; date of birth, gender, ethnicity, sex, address, contact information, and medical history.

Here's how admissions clerks use patient demographics:
  • Entered patient demographic information into McKesson computer registration system for the purpose of hospital inpatient, outpatient or emergency admissions.
  • Enter patient demographic information, diagnosis from physician orders, emergency contact information, and insurance information for billing purposes.

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7. Surgery

Here's how admissions clerks use surgery:
  • Position responsible for admission paperwork, outpatient surgery schedules, and outpatient registration/scheduling.
  • Printed all paperwork and delivered to surgery department.

8. Insurance Verification

Here's how admissions clerks use insurance verification:
  • Performed patient account registrations, insurance verification, and maintenance of verification and insurance records.
  • Registered patients with complete insurance verification forms, billing and patient rights information.

9. Medicaid

Here's how admissions clerks use medicaid:
  • Called Medicaid and Medicare to confirm coverage on inpatient, outpatient and or emergency room coverage.
  • Completed insurance information for commercial, Medicaid and Medicare to ensure maximum payment to the hospital.

10. Office Equipment

Here's how admissions clerks use office equipment:
  • Operated office equipment such as fax machines and scanners, and used software applications to prepare medical records.
  • Operate and maintain office equipment, such as fax machines, copiers, or phone systems.

11. Outpatient Services

Here's how admissions clerks use outpatient services:
  • Obtain necessary signatures, generate requests for appropriate outpatient services.
  • Register all inpatient and outpatient services within hospital.

12. Medical Terminology

Here's how admissions clerks use medical terminology:
  • Utilized computer skills with a solid knowledge of medical terminology and medications.
  • Provide excellent patient care.> Basic medical terminology> HIPAA protocol

13. HIPAA

Here's how admissions clerks use hipaa:
  • Adhered to HIPAA guidelines and maintained patient confidentiality.
  • Insured that patient release of information forms were signed and educated patients of their rights provided by HIPAA.

14. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how admissions clerks use hippa:
  • Implemented new federal guidelines for maintaining customer information and medical records ensuring HIPPA and other privacy policies.
  • Maintained confidential patient information and familiar with HIPPA regulations.

15. Patient Charts

Here's how admissions clerks use patient charts:
  • Answered phones, filed patient charts, faxing charts to doctors, assist with front desk duties as needed.
  • Managed insurance records, patient charts, and company files using online tracking systems.
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List of admissions clerk skills to add to your resume

Admissions clerk skills

The most important skills for an admissions clerk resume and required skills for an admissions clerk to have include:

  • Patients
  • Data Entry
  • Customer Service
  • Insurance Forms
  • Computer System
  • Patient Demographics
  • Surgery
  • Insurance Verification
  • Medicaid
  • Office Equipment
  • Outpatient Services
  • Medical Terminology
  • HIPAA
  • Hippa
  • Patient Charts
  • Patient Registration
  • Patient Insurance
  • Insurance Eligibility
  • Front Desk
  • Direct Calls
  • Insurance Coverage
  • Insurance Benefits
  • Patient Accounts
  • Radiology
  • Medical Charts
  • Admissions Process
  • Patient Data
  • Insurance Cards
  • Patient Care
  • Telephone Calls
  • Scheduling Appointments
  • Hospital Regulations
  • Consent Forms
  • EMR
  • Outpatient Procedures
  • Office Machines
  • Patient Intake
  • Word Processing
  • Patient Admissions
  • Hospital Admissions
  • Medical Insurance
  • Hospital Policies
  • PBX
  • CPT
  • Patient Payments
  • Meditech
  • Insurance Claims
  • Multi-Line Phone System
  • ICD-9

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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