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Admissions supervisor skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical admissions supervisor skills. We ranked the top skills for admissions supervisors based on the percentage of resumes they appeared on. For example, 36.0% of admissions supervisor resumes contained patients as a skill. Continue reading to find out what skills an admissions supervisor needs to be successful in the workplace.

15 admissions supervisor skills for your resume and career

1. Patients

Here's how admissions supervisors use patients:
  • Directed department operations and managed 20-person staff in coordinating inpatient and outpatient registrations and admissions for approximately 3,600 patients per month.
  • Interviewed patients in emergency rooms, clinics and inpatient areas in order to obtain identifying and financial information and pertinent signatures.

2. Admission Process

Here's how admissions supervisors use admission process:
  • Maintain accuracy of facility's daily census -Direct involvement with all facility department heads to facilitate admission process.
  • Directed 5 case managers in coordinating patient admission process for national home infusion therapy company.

3. Rehabilitation

Here's how admissions supervisors use rehabilitation:
  • Completed nightly census reports for entire hospital, including rehabilitation and psychiatric units.
  • Worked with fiscal services to determine financial availability or need for each patient admitted to the Rehabilitation unit.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how admissions supervisors use customer service:
  • Supervised staffing by communicating with other areas within the department to ensure excellent customer service in a high paced environment.
  • Provide excellent customer service by answering questions regarding park services and resolving customer complaints on a timely manner.

5. Insurance Verification

Here's how admissions supervisors use insurance verification:
  • Obtained clinical information and insurance verification to determine appropriateness for Detox.
  • Implemented insurance verification policies for out and inpatient surgery procedures.

6. Social Work

Here's how admissions supervisors use social work:
  • Network with hospitals, social workers and discharge planners.
  • Mentor perspective social work students.

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7. Outpatient Services

Here's how admissions supervisors use outpatient services:
  • Verify insurance coverage for both inpatient and outpatient services.
  • Obtain necessary signatures, generate requests for appropriate outpatient services.

8. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how admissions supervisors use payroll:
  • Managed payroll, scheduling, ordering, hiring, coaching, and disciplinary actions for 15- 20 employees at a time.
  • Managed payroll hours for staff and reviewed payroll on a bi-weekly basis.

9. Emergency Room

Here's how admissions supervisors use emergency room:
  • Coordinated, directed and supervised inpatient, outpatient and emergency room admissions.
  • Managed patient and patient family complaints and concerns, liaising with emergency room supervisory staff and admissions staff for resolution.

10. Insurance Benefits

Here's how admissions supervisors use insurance benefits:
  • Verified Insurance benefits and obtained preauthorization.
  • Conducted comprehensive insurance benefits investigations.

11. Guest Relations

Here's how admissions supervisors use guest relations:
  • Served as liaison between Corporate Guest Relations office and other Six Flags properties to ensure resolution of guest concerns.
  • Supervised Ticket Booths, Guest Relations, Hospitality and other areas as needed

12. Performance Evaluations

Performance evaluation is a formal and productive process to measure an employee's work and results based on their job responsibilities over a defined period of time and to properly measure an employee's contribution to the workforce and employers and achieve a high level of quality and quantity of work produced. The evaluation also helps employees provide information about deficiencies in job performance and the company's expectations for the future.

Here's how admissions supervisors use performance evaluations:
  • Evaluated staff utilizing the company performance evaluation policy and procedures.
  • Maintained database for department employee performance evaluations.

13. Patient Registration

Patient registration means a complex system that needs an acceptable and considerable level of preliminary data input for a patient, including collecting patients' demographic data, getting patients' contact and personal information, and getting the patient's health history.

Here's how admissions supervisors use patient registration:
  • Conducted audits and ensured consistency in admissions and outpatient registration procedures.
  • Direct supervision of Billing Office and Patient Registration departments.

14. Ticket Sales

Ticket sale is the selling of the rights to be a part of a sports event or show. The ticket sale grants each buyer access to the show or event and leaves everyone who isn't buying out of the show. It can also be referred to as the sums of money generated from the sale of tickets for an event or sports show. Over the years, laws have been enacted to prohibit the resale of tickets by unauthorized sellers.

Here's how admissions supervisors use ticket sales:
  • Summer job supervising ten to twelve staff members in ticket sales and guest correspondence as well as scheduling department staff.
  • Managed ticket sales valued at $210K annually; supervised 25 cashiers.

15. Departmental Policies

Here's how admissions supervisors use departmental policies:
  • Developed and updated applicable written departmental policies, procedures and training materials.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members.
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List of admissions supervisor skills to add to your resume

Admissions supervisor skills

The most important skills for an admissions supervisor resume and required skills for an admissions supervisor to have include:

  • Patients
  • Admission Process
  • Rehabilitation
  • Customer Service
  • Insurance Verification
  • Social Work
  • Outpatient Services
  • Payroll
  • Emergency Room
  • Insurance Benefits
  • Guest Relations
  • Performance Evaluations
  • Patient Registration
  • Ticket Sales
  • Departmental Policies
  • Insurance Coverage
  • Medicaid
  • Hospital Policies
  • Computer System
  • Disciplinary Actions
  • Customer Complaints
  • Patient Flow
  • EMR
  • QA
  • Patient Accounts
  • HIPAA
  • Hippa
  • Bed Availability
  • Cash Drawers
  • Quality Standards
  • Patient Data
  • HR
  • PowerPoint
  • Patient Complaints
  • Guest Complaints
  • Direct Reports
  • Bank Deposits
  • Credit Card
  • Employee Scheduling

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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