How To Write A Server Job Description

If you’re noticing a need for additional support in your restaurant, it may be time to hire one or more servers. Servers play a crucial role in keeping your establishment running smoothly and ensuring that customers receive top-notch service.

To attract high-quality candidates, your job description must be compelling and competitive. It’s essential to understand the qualifications you require and the compensation that servers expect in today’s labor market.

If you’re new to writing job descriptions, feeling overwhelmed is normal. But don’t worry!

This article will clarify the key elements of an effective server job description and provide a professional example for your use.

How to Write a Server Job Description

Today’s job market is competitive, and the candidates you want are likely exploring multiple opportunities. With numerous restaurants vying for talent, your job description must be attractive and straightforward. Personalize your job summary to help candidates distinguish your position from similar listings. Instead of a generic statement like, “The Server does X,” aim to captivate your ideal candidate. Here are a few engaging job summary examples:

• Looking for a rewarding part-time opportunity? Our bar offers a relaxed atmosphere with excellent pay. You’ll earn $15.00 an hour plus pooled tips. Morning and evening shifts are available, Tuesday through Saturday. Join our team!

• We’re seeking vibrant additions to our team of 35 dining room professionals. Our reputation for exceptional service stems from the fantastic individuals on our floor, and you could be one of them! If you’re passionate about food, wine, and teamwork, please apply. Several evening shifts are open, Monday through Friday.

• Ever experienced the thrill of game day at a stadium? That’s the vibe at Jerry’s Pub! It’s fun, fast-paced, and we’re at the top of our game. We want you to be our go-to expert, confident in serving our guests. If you’re a team player with strong communication skills, we want you! What’s in it for you? A lot! Competitive pay, team member discounts, incentive contests, and flexible scheduling. Join our team today for an exciting adventure!

As illustrated, these examples provide essential details while also giving candidates a glimpse of what makes your job unique, increasing the likelihood they will apply.

Another way to attract qualified candidates is by ensuring your job description is easy to read. Use bullet points instead of long paragraphs for outlining job requirements, creating a clear and organized list of essential skills and qualifications.

Shift Information

Consider the specific times you need your new server to cover. Perhaps you’re short-staffed on weekends, or a dinner shift has recently opened up. If you need to fill a particular time slot, make sure to include that information in your job description.

Different shifts can also warrant different pay rates. For example, a night server may expect a higher salary than someone working a slower morning shift.

Additionally, clarify whether the position is full-time, part-time, or temporary. Keep in mind that full-time applicants will anticipate some form of benefits, so be prepared to list potential benefits if you’re hiring full-time servers. However, part-time positions are often the most sought after in this industry.

Server Duties and Responsibilities

When hiring a server, you likely understand the need for these positions. However, it’s crucial to clearly outline the specific tasks your candidates will perform. Here’s a comprehensive list of duties and responsibilities to include in your job description:

• Provide exceptional customer service

• Greet customers and manage wait times as needed

• Distribute menus appropriately

• Clean and set tables

• Answer customer inquiries and make recommendations

• Promote new menu items

• Accurately record orders

• Communicate effectively with team members

• Serve food and beverages to customers

• Process checks and collect payments

• Adhere to health department regulations and customer service guidelines

Important Skills and Qualifications

To excel in their roles, your potential servers should possess specific skills and qualifications, including:

• Organizational skills and tidiness

• A collaborative spirit with strong communication abilities

• Ability to thrive in a fast-paced, high-pressure environment

• Punctuality and time-management skills

• Active listening skills

• Physical ability to lift and stand for extended periods

Education Requirements

In the restaurant industry, formal education generally plays a minimal role in a server’s success. While some upscale restaurants may require a high school diploma, many do not.

As the employer, you have the discretion to set your education requirements. However, it’s generally not advisable to require anything above a high school diploma.

Consider the nature of your establishment. Do you operate a casual diner, a café, or a high-end restaurant? For venues with extensive or gourmet menus, a high school diploma may be more relevant.

More importantly, ensure your candidates are fluent in any languages necessary for effective communication with customers, as this is a critical aspect of the role.

Experience Requirements

To ensure you’re hiring someone with the necessary background, you can specify experience requirements in your job description. Fortunately, being a server is not overly complex, so your requirements don’t need to be excessive. Here are some examples:

• 1-3 years of experience as a server

• 1-3 years of customer service experience

• 1-3 years of experience with cash registers and retail systems

• 1-3 years of experience working with food, including knowledge of food safety regulations

Remember, you don’t always have to rely solely on a candidate’s experience. If an applicant has an impressive resume but lacks some of your stated experience, consider their other strengths. After all, you’ll provide on-the-job training regardless of their prior experience.

Ultimately, while you can train employees to enhance their skills, it’s considerably more challenging to change their personality or work ethic.

Server Salary Expectations

Your job description will be ineffective if applicants are dissatisfied with the compensation. As of now, the average server in the United States earns approximately $15.00 per hour, which translates to around $31,200 annually. Keep in mind that this figure can vary significantly by state, depending on local minimum wage laws.

When crafting your job listing, consider these factors:

• Do you need to hire urgently?

• Are you looking for candidates with a higher level of experience?

• What shift are you aiming to fill?

• Is your establishment casual or fast-paced?

• Will your server work at a bar?

Understanding these factors is essential, as they can influence the salary expectations of your prospective servers. Reflect on your needs and budget so you can offer a competitive salary that attracts the right talent.

Additionally, consider listing tips as supplemental income. While this won’t guarantee interest, it’s an appealing bonus for potential candidates.

Server Job Description Example

With all the information at your disposal, here’s a sample job description to help you craft your own:

Author

Jack Flynn

Jack Flynn is a writer for Zippia. In his professional career he’s written over 100 research papers, articles and blog posts. Some of his most popular published works include his writing about economic terms and research into job classifications. Jack received his BS from Hampshire College.