Chipotle Interview Questions (With Example Answers)

By Chris Kolmar - Dec. 16, 2020
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Are you passionate about food? Do you find yourself constantly ordering burritos from Chipotle? Do you want to get your foot in the door in the restaurant industry? If you answered “yes” to any of these questions, you might want to consider applying for a job at Chipotle.

The famous Mexican fast-casual restaurant has locations across the US (and even international outposts) that are always looking to add to their team. Working with Chipotle means great opportunities for advancement, gaining training and knowledge about their products, working with great team members, and helping them fulfill their mission to make high-quality, all-natural fast food.

You’ll also join a great company that cares about its employees. Chipotle offers its employees lots of perks and benefits that you’ll get to access when you’re hired. Not only will you have ample opportunities to further your career, but Chipotle has excellent health insurance programs, retirement savings programs, and their mental health assistance program.

Outside of that, your employee perks include free Chipotle food, paid time off, and quarterly bonuses. If that’s not enough to get you to apply, you can get help with paying for your education costs, discounts at partners like Verizon and gym memberships, as well as earn an annual bonus.

With all those perks, it’s hard to say no to a job with the company. Landing a job at Chipotle isn’t difficult with a little bit of preparation and practice. We’ll walk you through the process of applying, interviewing, and getting a job with Chipotle with this guide.

Interview Process at Chipotle Mexican Grill

Before you can worry about the interview at Chipotle, you need to apply to one of their open positions. Checking their website is a good place to start, and you can see all of the positions they’re hiring for in your area. You can even see all of the opportunities they have on the corporate level if you’re interested in working on that side of the business.

If you’re looking to join a Chipotle store and serve up great food to customers, look for restaurant crew or restaurant management positions. Restaurant crew positions are the entry-level positions that are great for your first job when you’re just getting started.

They offer roles like Crew Member, Hospitality Crew Member, and Kitchen Crew Member, so you can choose a job you’re interested in. While all the positions’ duties can overlap, you can get more in-depth experience in the kitchen or behind the cash register, depending on which role you apply for.

The restaurant management positions are great for people who have a bit of experience under their belts already. You can improve your leadership and management skills in these roles, including positions like Kitchen Manager, Service Manager, Assistant General Manager, General Manager, and Field Leader.

In these roles, you’ll be responsible for keeping the store running smoothly and managing your specific team. Many people grow into these roles after starting in a restaurant crew position, so even if you’re just starting out, you can eventually move up to one of the management roles.

Job type you want
Full Time
Part Time
Internship
Temporary

Once you decide which position (or positions) you want to apply to, you just need to fill out their online application. You need to upload an updated resume and answer a few questions, but it’s a simple process.

You should hear back from the company in a few days, and they may invite you in for an interview. Chipotle is known for having a speedy hiring process, so it usually takes a week or two between you submitting your application, doing an interview, and learning if you got the job. Sometimes the company will have you in for multiple interviews, so if you get an offer to participate in one, start your thorough research right away.

The Chipotle interviews take place in person, so make sure you have an appropriate and professional outfit ready. You can’t take notes with you to the interview, so it’s a good idea to do some interview practice before you get there. The better prepared you are, the better you’ll look to the interviewer.

Interview Questions at Chipotle Mexican Grill

Many of the interview questions you’ll get at Chipotle are common interview questions that you’d get at any other entry-level job interview. Since the hiring process is geared toward entry-level job seekers or people trying to land their first job, the interviews aren’t meant to trick you. Your interviewer just wants to see if you’re a good skill and personality fit for the position.

Still, it’s a good idea to go over the basic interview questions as well as Chipotle-specific ones, so you’re prepared for whatever the interviewer asks you. Here are some of the questions you might have to answer during one of your interviews with Chipotle:

  1. Can you see yourself building a career with Chipotle?

  2. What does great customer service mean to you?

  3. Why do you want to work for Chipotle?

  4. Do you have any previous restaurant or food service experience?

  5. How do you handle stressful situations?

  6. How do you work in a team environment?

  7. What are your best skills that you can bring to the team at Chipotle?

  8. Tell me what you know about Chipotle?

  9. Can you work in a fast-paced environment?

  10. Have you worked with point-of-sale or cash registers before?

  11. How familiar are you with the Chipotle menu? [Note: you might get this question phrased in another way, like “What’s your favorite dish on the menu?” to test your knowledge.]

  12. Do you have any experience with customer service?

  13. Can you tell me about a time you had to teach someone how to do something?

  14. How would you handle an unhappy or rude customer?

  15. Imagine your shift is coming to an end, but your coworker who’s supposed to replace you hasn’t arrived yet. What would you do?

  16. When are you available to work?

  17. What is your biggest weakness?

  18. Can you tell me about a time you made a mistake and how you fixed it?

  19. Where do you see yourself in five years?

  20. Are you comfortable with multitasking?

Interview Tips for Chipotle Mexican Grill

Knowing the questions you’ll be asked isn’t the only thing you can do to prepare for an interview with Chipotle. Here are a few more tips to help get you hired:

  • Update your resume. Ensure you have a copy of your resume that’s recent and highlights specific skills that the job description asks for. Taking the extra time to do this will almost guarantee that you get an interview and an opportunity to explain why you’re perfect for the job.

  • Research the company. Knowing the core values and goals of Chipotle is key to nailing the interview questions. Find ways to relate your answers to the company’s values, like inclusivity, diversity, authenticity, and standing up for what’s right.

    The more you can show that you understand the company’s goals and motivations, the better you’ll look in the interview.

  • Practice your interview answers. While you go over the most common Chipotle interview questions, you should think of how you would answer them. Practicing ahead of time will help you think of answers ahead of the interview, so you don’t have to scramble for a response during the interview.

    It will also ease some of the pressure, so you don’t panic while interviewing since you have thorough answers ready to go.

  • Dress professionally. Chipotle interviews their candidates in-person, so make sure you have a professional outfit ready to go. Business casual should be appropriate, and you can keep your style relaxed; just don’t show up in sweatpants.

  • Bring a resume. When you’re in the interview, make sure you bring a resume. It could be a useful reference for your interviewer just if they didn’t have a chance to review your qualifications. You can also use it to stay on track and remind yourself of what relevant experience you should highlight as you answer questions.

  • Emphasize your willingness to learn. Chipotle is an excellent place for first-time job seekers to work, and they know a lot of employees don’t have extensive customer service or restaurant experience. The company is willing to train employees, but you need to show that you have the skills and desire to learn. Try to emphasize skills you’ve picked up or things that you’ve taught yourself, so they know you’re a quick learner.

  • Ask questions. You should always ask the interviewer questions at the end of an interview. It shows that you’re engaged and invested in the job opportunity. Think of a few questions you can ask, either about the job itself or the company culture, and you’ll stand out to your interviewer.

  • Build rapport. Try to engage your interviewer and create a friendly relationship with them. You’ll have the opportunity to start a little small talk before and after the interview, so use it to learn more about the interviewer as a person and let them get to know you.

  • Practice some more. If you get invited for a second interview, you should repeat your prep process to ensure you have good answers prepared. Typically the second interview is with a higher-up manager or hiring manager, so you want to make sure that you impress them. Going through another round of prep is the perfect way to wow your next interviewer.

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Chris Kolmar

Author

Chris Kolmar

Chris Kolmar is a co-founder of Zippia and the editor-in-chief of the Zippia career advice blog. He has hired over 50 people in his career, been hired five times, and wants to help you land your next job. His research has been featured on the New York Times, Thrillist, VOX, The Atlantic, and a host of local news. More recently, he's been quoted on USA Today, BusinessInsider, and CNBC.

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