Research Summary. After extensive research by the Zippia data science team, we identified these details of technical support representative salary by state for the United States:
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Maryland has the highest technical support representative salary of $42,762
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Hawaii has the lowest technical support representative salary of $31,151
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The national average salary for technical support representatives is $34,758
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The national hourly pay for technical support representatives is $16.71
You can read more on the specific methodology.
Background
Without fail, in surveys across basically every demographic, the number one most important aspect of a job for most people is the salary — how much do technical support representatives get paid where I live?
And while there are many things to go into how much you, specifically, can expect to make, there’s really good data for average salaries for technical support representative by state across America broken down by seniority level. So while your city may be slightly different than the state average, these averages give you a rough sense of what to expect for your salary.
The state with the best salary for technical support representatives after this adjustment? That would be Maryland.
Here’s a quick snapshot of the top ten states for technical support representative salaries:
Let’s take a look at how we got here and a full ranking of all the states.
Highest-Paid Technical Support Representatives By State
| Rank | State | Average Technical Support Representative Salary | 10th Percentile | 90th Percentile |
|---|---|---|---|---|
| 1 | Maryland | $42,762 | $29,000 | $61,000 |
| 2 | Delaware | $41,930 | $28,000 | $61,000 |
| 3 | Massachusetts | $40,551 | $29,000 | $56,000 |
| 4 | New York | $39,951 | $27,000 | $58,000 |
| 5 | Mississippi | $39,704 | $30,000 | $52,000 |
| 6 | California | $39,401 | $31,000 | $48,000 |
| 7 | Wisconsin | $39,332 | $32,000 | $48,000 |
| 8 | New Jersey | $38,726 | $26,000 | $57,000 |
| 9 | Rhode Island | $36,899 | $25,000 | $53,000 |
| 10 | Connecticut | $36,867 | $25,000 | $54,000 |
| 11 | North Carolina | $36,569 | $26,000 | $49,000 |
| 12 | Pennsylvania | $36,407 | $24,000 | $53,000 |
| 13 | Virginia | $36,191 | $25,000 | $51,000 |
| 14 | Georgia | $35,875 | $26,000 | $47,000 |
| 15 | Texas | $35,803 | $27,000 | $47,000 |
| 16 | New Hampshire | $35,598 | $26,000 | $47,000 |
| 17 | Kansas | $35,420 | $29,000 | $43,000 |
| 18 | Maine | $35,398 | $28,000 | $43,000 |
| 19 | Missouri | $35,347 | $28,000 | $43,000 |
| 20 | Oklahoma | $35,323 | $28,000 | $43,000 |
| 21 | Arizona | $35,224 | $27,000 | $44,000 |
| 22 | Minnesota | $34,912 | $29,000 | $41,000 |
| 23 | Ohio | $34,829 | $26,000 | $45,000 |
| 24 | Kentucky | $34,796 | $27,000 | $44,000 |
| 25 | Florida | $34,620 | $24,000 | $49,000 |
| 26 | Michigan | $34,308 | $26,000 | $44,000 |
| 27 | Illinois | $34,227 | $27,000 | $42,000 |
| 28 | West Virginia | $34,209 | $25,000 | $46,000 |
| 29 | South Carolina | $34,162 | $25,000 | $46,000 |
| 30 | Tennessee | $34,129 | $26,000 | $44,000 |
| 31 | Alabama | $33,949 | $25,000 | $44,000 |
| 32 | Louisiana | $33,939 | $25,000 | $45,000 |
| 33 | New Mexico | $33,897 | $27,000 | $42,000 |
| 34 | Indiana | $33,834 | $26,000 | $42,000 |
| 35 | Arkansas | $33,706 | $26,000 | $42,000 |
| 36 | South Dakota | $33,667 | $28,000 | $39,000 |
| 37 | Nevada | $33,550 | $27,000 | $40,000 |
| 38 | North Dakota | $33,357 | $28,000 | $38,000 |
| 39 | Alaska | $33,276 | $30,000 | $36,000 |
| 40 | Vermont | $33,219 | $26,000 | $41,000 |
| 41 | Colorado | $33,188 | $27,000 | $39,000 |
| 42 | Washington | $33,162 | $28,000 | $38,000 |
| 43 | Oregon | $33,066 | $28,000 | $38,000 |
| 44 | Utah | $33,014 | $27,000 | $39,000 |
| 45 | Montana | $32,749 | $28,000 | $37,000 |
| 46 | Wyoming | $32,613 | $27,000 | $38,000 |
| 47 | Idaho | $32,583 | $28,000 | $37,000 |
| 48 | Iowa | $32,378 | $26,000 | $38,000 |
| 49 | Nebraska | $32,300 | $26,000 | $38,000 |
| 50 | Hawaii | $31,151 | $25,000 | $38,000 |
Methodology: Technical Support Representative Salary By State
To better understand technical support representative pay by state, Zippia has aggregated data across a multitude of channels including the BLS, FLC, and OPM. We then supplement that data with actual listed salaries from job posts. Finally, the data science team calculates a weighted average of these inputs to create an average pay for technical support representatives by state.
We took the average annual salary data for technical support representatives from these estimates and ranked every state on this criteria with the state with the highest salary ranking as highest average salary for technical support representatives.
Technical Support Representative Salary By State FAQs
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What is the highest-paid state for technical support representatives?
The highest-paid state for technical support representatives is Maryland with an average salary of $42,762 per year.
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What city pays technical support representatives the most?
Boston, MA pays technical support representatives the most with an average salary of $40,549 per year.
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What is the worst state for technical support representatives?
The worst state for technical support representatives is Hawaii with an average salary of $31,151 per year.
Author
Chris Kolmar is a co-founder of Zippia and the editor-in-chief of the Zippia career advice blog. He has hired over 50 people in his career, been hired five times, and wants to help you land your next job. His research has been featured on the New York Times, Thrillist, VOX, The Atlantic, and a host of local news. More recently, he's been quoted on USA Today, BusinessInsider, and CNBC.
