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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $53,944 | $25.93 |
| 2 | New York, NY | $50,935 | $24.49 |
| 3 | Nashville, TN | $47,921 | $23.04 |
| 4 | San Francisco, CA | $47,707 | $22.94 |
| 5 | Urban Honolulu, HI | $46,171 | $22.20 |
| 6 | Centennial, CO | $45,430 | $21.84 |
| 7 | Columbus, GA | $43,854 | $21.08 |
| 8 | Minneapolis, MN | $43,259 | $20.80 |
| 9 | Houston, TX | $43,170 | $20.75 |
| 10 | Farmington, CT | $42,145 | $20.26 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Care Executive | $90,429 | $43 | - |
| 2 | Customer Account Executive | $89,670 | $43 | - |
| 3 | Customer Service Expert | $78,021 | $38 | - |
| 4 | Customer Retention Representative | $74,087 | $36 | - |
| 5 | Customer Care Consultant | $63,764 | $31 | - |
| 6 | Wireless Care Representative | $57,942 | $28 | - |
| 7 | Customer Liaison | $54,675 | $26 | - |
| 8 | Customer Support Professional | $51,712 | $25 | - |
| 9 | Customer Service Executive | $42,662 | $21 | - |
| 10 | Business Representative | $41,751 | $20 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | New York Life Insurance | $43,682 | $21 | 26 |
| 2 | MetLife | $40,433 | $19 | 37 |
| 3 | American Income Life Insurance | $40,192 | $19 | - |
| 4 | Apollo Global Management | $39,935 | $19 | - |
| 5 | Prudential Retirement Insurance And Annuity Co | $39,882 | $19 | - |
| 6 | Combined Insurance | $39,189 | $19 | - |
| 7 | Mutual of Omaha | $38,261 | $18 | 1 |
| 8 | Allstate | $38,021 | $18 | 43 |
| 9 | Farmers Insurance | $37,243 | $18 | 75 |
| 10 | Bankers Life Insurance Company | $37,045 | $18 | - |
| 11 | Liberty Mutual Insurance | $36,458 | $18 | 2 |
| 12 | Cigna | $35,260 | $17 | 40 |
| 13 | Colonial Life | $33,790 | $16 | - |
| 14 | American Family Insurance | $33,574 | $16 | 4 |
| 15 | Unum | $33,462 | $16 | 9 |
| 16 | National Association of REALTORS | $32,634 | $16 | - |
| 17 | AT&T | $32,449 | $16 | 50 |
| 18 | Feeding America | $31,118 | $15 | - |
| 19 | Hallmark Cards | $30,888 | $15 | - |
| 20 | Berkshire Hathaway | $30,883 | $15 | 2 |