Alignment Healthcare jobs in San Jose, CA - 100 jobs

Nurse Health Specialist External Description: Alignment Healthcare was founded with a mission to revolutionize health care with a serving heart culture. Through its unique integrated care delivery models, deep physician partnerships and use of proprietary technologies, Alignment is committed to transforming health care one person at a time. By becoming a part of the Alignment Healthcare team, you will provide members with the quality of care they truly need and deserve. We believe that great work comes from people who are inspired to be their best. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment community. Position Summary: Provides primary care services to patients in both a clinic and home care setting. Responsible for managing patient care and treatment in collaboration with the Physician and Advanced Practice Clinician. General Duties/Responsibilities: (May include but are not limited to) Conduct in home assessments on health plan member. Collaborates with primary care physician, Extensivist, and Advanced Practice Clinician, and Case Manager to develop care plan for members. Perform diagnostic and/or therapeutic procedures within his/her level of training and expertise, and as outlined on the practice agreement and written protocol with the supervising physician. Interprets and evaluates diagnostic tests to identify and assess patients' clinical problems and health care needs. Educates members on topics such as disease process, end of life, medication, and compliance. Discusses case with Physician and Advanced Practice Clinician when appropriate. Use of Electronic Medical Records required. Minimum Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Minimum Experience: a. Knowledge of clinical standards of care b. Minimum 1 year experience as an RN c. Minimum 5 years' experience as an LVN 2. Education/Licensure: a. Requires successful completion of an accredited Nursing Program; BSN preferred, Registered Nurse preferred, LVN considered with appropriate experience b. Current, unrestricted license in the state for which you are applying c. Must have CPR certification d. Must have valid driver's license and automobile insurance 3. Other: a. Experience in gerontology, adult care, preferred b. Experience in palliative/hospice and complex care management, preferred c. Experience in Home Health including wound care, preferred d. Knowledge of Medicare Managed Care Plans, preferred e. Excellent administrative, organizational and verbal skills f. Effective communication skills with seniors g. Computer literate and able to navigate the internet h. Ability to work independently i. Detail oriented j. Dependable and reliable k. EMR experience is strongly preferred l. Bilingual skills valued (Spanish preferred) m. Must be flexible with traveling between regions as needed to meet business needs. 4. Work Environment: a. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran. If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact ******************. City: San Jose State: California Location City: San Jose Schedule: Full Time Location State: California Community / Marketing Title: Nurse Health Specialist Company Profile: Alignment Healthcare was founded with a mission to revolutionize health care with a serving heart culture. Through its unique integrated care delivery models, deep physician partnerships and use of proprietary technologies, Alignment is committed to transforming health care one person at a time. By becoming a part of the Alignment Healthcare team, you will provide members with the quality of care they truly need and deserve. We believe that great work comes from people who are inspired to be their best. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment community. EEO Employer Verbiage: On August 17, 2021, Alignment implemented a policy requiring all new hires to receive the COVID-19 vaccine. Proof of vaccination will be required as a condition of employment subject to applicable laws concerning exemptions/accommodations. This policy is part of Alignment's ongoing efforts to ensure the safety and well-being of our staff and community, and to support public health efforts. Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran. If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact ******************.

The Case Manager II (CM II), a key member of the primary care interdisciplinary team, provides services for patients with complex care needs. This position conducts patient outreach, engagement and psychosocial service assessment, assists in developing a patient-centered care plan, is the lead implementer of Enhanced Case Management (ECM) and coordinates service referrals and delivery. The Case Manager meets clients in home, clinic, or community as appropriate or required by the specific program/site. The CM II provides services to specific populations that have multiple complex health and social services needs and often provides care outside of a traditional health center setting, such as home visits, hospitals, supportive housing sites, encampments and shelters. The primary goal of this Case Manager II (HIV) is to enhance the care of people living with HIV/AIDS (PLWHA) by providing essential support for medication adherence and health maintenance. Responsibilities will include linking newly identified patients to services, re-engaging those who have lapsed in care, and educating individuals in self-care skills. The Case Manager will facilitate access to legal, housing, transportation, mental health, substance abuse, and pain management resources while assisting patients with medical insurance navigation and enrolling them in the AIDS Drug Assistance Program (ADAP). Additionally, the role involves detailed documentation of client encounters and progress in the electronic medical record system, tracking care outcomes, participating in case conferences, and representing the program at various meetings, all while ensuring compliance with Ryan White and other funding requirements. This is a full time, benefit eligible position at our West Berkley Family Practice. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $26.60 - $29.07/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities Outreach, via telephone and in person at LifeLong, community and residential sites, to patients who meet case management program eligibility criteria or are prioritized by LifeLong for this service Proactively meet and engage with patients to build effective relationships and assess strengths and needs through use of standard intake, screening tools, and health, and social services records review Actively involve patients and caregivers, as appropriate, in designing and delivering services, including development of care plans, assuring alignment with patients' values and expressed goals of care Provide and facilitate referrals for internal and external resources, and collaborate with the patient to complete required applications, forms, or releases of information Maintain a patient caseload in accordance with LifeLong standards for the specific population served or site requirements Utilize data registries and reports to manage caseload, meet program requirements, maintain grant deliverables, and promote high quality care Provide health education and training to patients, including but not limited to, harm reduction and disease risk-mitigation strategies that empower patients to manage their own health and wellness (e.g. overdose prevention, mitigating spread of communicable diseases) Assist patients with accessing and retaining public benefits and insurance (e.g. MediCal, SSI/SSDI, CalFresh, General Assistance), and affordable/subsidized housing Respectfully and routinely communicate with patients, their care team members, external partners, and identified social supports Maintain knowledge of patients' medical/behavioral health treatment plans and facilitate utilization of services by providing resources such as accompaniment, transportation, in-home care, reminder calls etc. Participate in team meetings to coordinate care, support patient goals, and reducing barriers to accessing services Advocate on behalf of patients to get their needs met and/or support patients to learn advocacy strategies for themselves. Provide case management services to patients with multiple complex acute or chronic medical or behavioral health conditions (e.g. HIV/AIDS, Hep C, congestive heart failure, severe diabetes, severe hypertension, psychosis, pregnancy, and homelessness) Provide general housing case management services that includes document readiness, housing problem solving, and assessments for Coordinated Entry System Assist with patient crisis intervention and de-escalation Provide and document billable services to eligible populations that result in revenue generation for LifeLong Keep current on community resources and social service supports to effectively serve the target population Document patient contacts/services in required data systems (EHR, HMIS etc.) according to LifeLong policy Specific activities may vary depending on the requirements of the program and funder. Promote diversity, equity, inclusion, and belonging in support of patients and staff Represent LifeLong positively in the community and advocate on behalf of underserved populations Qualifications Commitment to working directly with low-income persons from diverse backgrounds in a culturally responsive manner Commitment to harm reduction, recovery, housing first, age-friendly and patient centered care Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change while maintaining a positive attitude Excellent interpersonal, verbal, and written skills Ability to prioritize tasks, work under pressure, and complete assignments in a timely manner Ability to seek direction/approval on essential matters, yet work independently, using professional judgment and diplomacy Works well in a team-oriented environment Conducts oneself in external settings in a way that reflects positively on your employer Ability to be creative, mature, proactive, and committed to continual learning and improvement in professional settings Job Requirements High School diploma or GED At least two (2) years of progressively responsible work or volunteer experience in a community-based health care or social work setting or at least one (1) year of experience as a Case Manager I or equivalent position Proficient skills using Microsoft Office applications like Word, Excel, and Outlook, as well as the ability to work in and/or manage databases Access to reliable transportation with current license and insurance Job Preferences Bachelor's Degree in Social Work, Health or Human Services field Lived experience of homelessness, incarceration, foster care, mental health services, substance use services or addiction, or as a close family member of someone who has this experience

Responsibilities include but not limited to provide Desktop, Software and Network Support services remotely and on-site. The role requires strong technical skills with an emphasis on delivering superior customer service within our SLAs. In addition, the analyst will participate in projects such as PC refresh, and other projects based on business needs. This position reports to the Help Desk Manager. JOB DUTIES: Provides excellent customer service at all times to internal customers in a business, medical and dental environment Provides remote and on-site technical support Create incident/request tickets, prioritize, update and close tickets per SLAs Setup and configuration of new computers, software installation, updates and upgrades Setup and configuration of mobile devices Troubleshoot network issues Setup and troubleshoot printer, copier, scanner and fax issues Able to resolve technical issues independently and work with minimal supervision Interfaces with multiple departments to solve problems and improve process quality. Follows internal documentation and updates documentation as necessary. Updates software inventory as needed. Participates in a rotational after-hours on-call support Will be required to travel to different locations to support end-users if issue(s) cannot be resolved remotely Work with other IT departments and third-party vendors to resolve technical issues, and may serve as the primary liaison between internal IT teams and vendors Participates in special projects as assigned Qualifications JOB QUALIFICATIONS: 3 plus years of relevant desktop support experience or equivalent combination of education and work experience Strong problem and troubleshooting skills, excellent customer service skills, including professional phone and email interactions Able to work under pressure in a positive, friendly and professional manner Very good understanding of desktop and network administration fundamentals, Windows installations/upgrades, and problem solving analytical skills Reliable vehicle transportation, a driver's License, Insurance, and the ability to lift 25 lbs. are required

LifeLong Medical Care has an exciting opportunity for a Triage Assistant to join our multi-disciplinary team providing primary care services at our East Oakland Health Center. The Triage Assistant is part of a patient-centered, multi-disciplinary care team composed of clinical providers, medical assistants, and auxiliary staff providing urgent and primary care health services in a community health center setting. Under the supervision of the Center Supervisor the Triage Assistant provides administrative support to the Triage team, is the key link between patients, providers and pharmacies, and assists Triage Team in achieving key objectives. This is a full time, 40 hrs/wk, benefit eligible position in Oakland. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $20 - $21/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities * Functions as liaison between clinic Triage department and LifeLong Medical Care Call Center. Responsible for retrieving, prioritizing, and updating all incoming messages for Triage, and alerting RNs to urgent messages. * Assists walk-in patients with medication refill issues. * Initiates the paperwork process that requires clinical input from providers. * Assists in submitting EDD claims on behalf of providers that are signed up for online EDD. * Schedules urgent and follow-up appointments in EPIC, our electronic health record system. * Works closely with the Medication Program Coordinator to assist Contra Costa Cares and other uninsured patients. * Continually reassesses priority of triage tasks with the team. * Continually analyzes the triage system to identify problems and make suggestions for stream-lining workflow. * Coordinates daily with triage RNs to identify needs to be addressed, and provide clerical and administrative support for the triage staff. * Performs other duties as assigned by supervisor. Qualifications * Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic and cultural origins. * Strong organizational, administrative, multi-tasking, prioritization and problem-solving skills. * Ability to work effectively under pressure in a positive friendly manner and to be flexible and adaptive to change. * Ability to effectively present information to others, including other employees, community partners and vendors. * Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy. * Work in a team-oriented environment with a number of professionals with different work styles and support needs. * Excellent interpersonal, verbal, and written skills. * Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff. * Ability to see how one's work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations. * Make appropriate use of knowledge/ expertise/ connections of other staff. * Be creative and mature with a "can do", proactive attitude and an ability to continuously "scan" the environment, identifying and taking advantage of opportunities for improvement. Job Requirements * High school diploma or GED. * A minimum of one year experience working in a health care setting or one year of health science-related college course work. * Experience with electronic health records. * Proficient in Microsoft office Word, Excel, Outlook and Internet. Job Preferences * College degree in related field. * Interest in or prior experience working in Community Health, experience as part of a team based care model a plus. * EPIC experience a plus.

Looking to lead and make a difference in the vibrant communities of Contra Costa County? LifeLong Medical Care is seeking a Regional Medical Director - Contra Costa who will provide clinical oversight and leadership for one or more of our health centers. The Regional Medical Director provides leadership and clinical oversight for one or more health centers for LifeLong Medical Care. Clinical oversight includes service planning, objective setting, system development, staffing, quality assurance activity, budget, and personnel issues in close collaboration with the Vice President(s) of Clinical Operations and Center Director(s). LifeLong uses team-based care to provide the most efficient and effective care to our patients. This position functions as a critical member of the care team, ensuring team communication, quality care, and patient satisfaction. Responsible for providing high developing quality primary care, building collaborative teams, and working with underserved populations. Primary Care Physician, Nurse Practitioner or Physician Assistant with management experience and a passion for and participating in a team model of care for a complex population. We seek a Primary Care Physician, Nurse Practitioner, or Physician Assistant with administrative experience, a passion for developing and participating in a team model of care for underserved populations, and a commitment to providing high-quality primary care. With a focus on building collaborative teams, this role requires a strong commitment to patient-centered care and improving the health and well-being of our patients. As the Regional Medical Director for our Pinole/Jenkins/Rodeo/BSP/(2) SNF Health Centers you will be joining a community that is diverse, dynamic, and rich in culture and history. This is an opportunity to lead and make a significant impact on the health and well-being of our patients while immersing yourself in the unique culture of Contra Costa County. If you are a highly motivated individual who desires to serve the community and lead a team in providing exceptional care, we encourage you to apply for this position. About us: As a Federally Qualified Health Center in Northern California with over 45 years of dedicated service to the community, LifeLong serves over 66,000 patients in the East Bay Area's socio-economically underserved regions. We provide medical, dental, behavioral health, and school-based services at more than 15 primary care sites across Oakland, Berkeley, and West Contra Costa County. From opening a residential respite program for homeless persons discharged from hospitals to offering free COVID testing to the community, we are innovative and responsive to our times' social and medical needs. We provide an inclusive workplace that promotes and values diversity and with which our patients can identify. To this end, we seek candidates who reflect the diversity of the East Bay communities we serve. Benefits: Compensation: $127,500 -$151,000 for NP/PA, depending on years since licensed, $203,000-$225,000 for MD/DO depending on when finished with residency, annual $15,000 stipend, a sign-on bonus, and excellent benefits: medical, dental, vision, Flexible Spending Accounts, dependent and domestic partner coverage, 403(b) retirement savings plan, loan repayment programs, and commuter benefits. LifeLong qualifies for federal and state loan repayment programs (HPSA score is 20). Acceptance rates may vary year to year based on funding levels and the number of applicants. Responsibilities The position's duties will include a mix of clinical and supervisory leadership related responsibilities, including: Supervise (recruit, hire, train, and evaluate) all physicians and advanced practice providers (NPs, PAs, CNMs) on sites. Maintain ongoing involvement in provider recruitment, retention, onboarding, and mentorship. Provide direct patient care in a diverse, fast-moving health center, which may include teaching students, residents, and/or fellows. Collaborate with Medical Leadership on clinical and operational initiatives. Serve as authorizing clinician for organizational licenses, contracts, grants, and other agreements requiring clinician sign-off. Participate actively in collaborative care, team building, and staff training. Provide medical practice updates and may contribute to guideline revisions. Serve as Supervising Physician (if MD or DO) for NP, PA and CNM staff and remain available for consultation on complex medical cases. Respond to clinically related grievances or complaints from provider staff. Support the ongoing process of peer and chart review. Conduct annual reviews to ensure clinicians meet the cultural, clinical, and performance expectations of the organization through peer review, observation, and evaluation. Lead or contribute to coaching, performance improvement plans (PIPs), and corrective action processes. Monitor medical practice standards through Epic dashboard metrics, including quality measures, open charts, and panel management. Ensure workflows, protocols, and guidelines remain current and aligned with evidence-based clinical, quality, and safety standards. Engage in quality and safety efforts such as patient care navigation risk reviews, near-miss prevention, sentinel event responses, and incident report follow-up. Participate in interdisciplinary training and meetings with providers, registered nurses (RNs), and medical assistants (MAs). Support achievement of safety, quality, and productivity benchmarks. Qualifications Ability to effectively coordinate care with staff, encourage and nurture their development and growth, and to build a strong and productive team. Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic and cultural origins. Ability to provide leadership in a team-oriented environment with a number of professionals with different work styles and support needs. Excellent interpersonal, verbal, and written communication skills. Ability to effectively supervise staff and encourage professional development to build a strong and productive team. Strong organizational, administrative, and problem-solving skills, and ability to be flexible and adaptive to change. Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy. Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident, and sensitive staff. Make appropriate use of knowledge/ expertise/ connections of other staff. Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement. Job Requirements Individual must be a board eligible or board-certified physician, nurse practitioner or physician assistant possessing a current CA Medical Licensure and BLS certification. Demonstrated ability and sensitivity to providing health services to vulnerable persons in outpatient primary care. Familiarity with electronic health records, Epic preferred. Proficient in Microsoft Office Suites Prior management experience preferred.

Come join a dynamic care team at LifeLong Medical Care. We are looking for a Medical Records Clerk at our East Oakland Health Center. The Medical Records Clerk is responsible for implementing day-to-day Medical Records assignments and assuring timely response to the provider team. Under general supervision of the Medical Records Lead, the Medical Records Clerk is responsible for the maintenance of patient medical records, implementation of systems for the retrieval of medical records and for supporting effective department workflow. This is a full time, 40 hours/week, benefit eligible position. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $20 - $21/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities Maintains medical records system, including: pulling charts for patient appointments, re-filing charts, assembling new charts and integrating them into files, filing lab reports, repairing charts, and locating charts for medical providers and other staff members. Assists triage nursing team by pulling charts for triage calls. Duplicates immunization records when requested by patients. Responds to written requests for patient information and calls from other facilities by pulling charts and forwarding to appropriate provider in timely fashion. Assists chart prep personnel by locating results when requested to do so the day prior to the patient's appointment. Receives daily incoming mail, distributes with charts as needed to appropriate recipients. Manages retrieval of charts from storage, purges charts and manages storage of purged charts. With instruction from provider, arranges for copying patient records requests and/or complete records requests from outside sources, adhering to timelines for completion. Other duties as assigned by Medical Records Supervisor. Qualifications Ability to prioritize work and ability to multitask. Ability to read and comprehend instructions, procedures, and emails Strong clerical and computer skills, experience with practice management systems. Excellent internal and external customer service skills and ability to maintain a positive attitude under pressure. Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change. Ability to seek direction/approval from on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy. Work in a team-oriented environment with a number of professionals with different work styles and support needs. Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive. Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff. Ability to see how one's work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations. Make appropriate use of knowledge/ expertise/ connections of other staff. Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement. Job Requirements High school diploma or GED. Two years' experience in medical records. One-year experience using electronic health records system. Knowledgeable in basic medical terminology. Proficient in Microsoft office suite. Job Preferences Community Health Care setting Epic Systems EHR Bilingual English/Spanish.

The Supportive Housing Program (SHP) Director provides strategic leadership and oversight for LifeLong's supportive housing program, supervising Program Managers and ensuring high-quality housing retention services across multiple permanent supportive housing (PSH) sites spread across Alameda and Contra Costa counties. The Director is responsible for staff supervision and development, program performance, fiscal management, compliance with funder requirements, and the integration of services between LifeLong, property management, resident services, and community partners. The Director ensures all supportive housing programs are delivered in alignment with Housing First principles, emphasizing patient centered, low-barrier access, harm reduction, trauma-informed care, and resident choice. This role plays a key part in advancing organizational priorities, shaping housing retention best practices, and strengthening partnerships to promote long-term stability for residents. The position collaborates closely with other Homeless Services Department programs to support a collaborative and responsive system of care. This is a full time, benefit eligible position. Compensation: approximately $105,000-120,000K Salary Benefits We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities Leadership & Supervision * Supervise, coach, and support Program Managers overseeing housing retention case management teams. * Lead recruitment, onboarding, training, and professional development efforts for supportive housing leadership staff. * Conduct regular supervision, performance evaluations, and corrective action processes with and for Program Managers. * Foster a positive, inclusive, and collaborative team culture that reflects organizational values and client-centered care. Program Oversight & Service Delivery * Ensure supportive housing programs consistently implement Housing First practices, trauma-informed care, and culturally responsive services. * Provide leadership for program-wide case conference structures, housing stability meetings, and multidisciplinary collaborations. * Oversee coordination between case management teams, property management, and resident services to resolve lease compliance issues, behavioral challenges, and building-level concerns. * Develop and monitor program policies, procedures, and service models to ensure alignment across supportive housing sites. * Respond to escalated client or program crises, providing guidance to Program Managers and staff on risk management and de-escalation. Data, Evaluation, & Compliance * Oversee program data collection, quality assurance, and reporting for multiple housing program funding streams. * Monitor outcomes and performance indicators, ensuring accuracy and timeliness of documentation, and compliance with contracts and funder requirements. * Lead program evaluation efforts, identify trends, and implement improvements that strengthen housing stability outcomes, staff retention, and staff satisfaction. * Partner with the finance and contracts teams to ensure program budgets, expenditures, and deliverables are met. Strategic Leadership & Partnerships * Serve as the organizational lead for supportive housing partnerships, including collaborations with property management, funders, resident services providers, and community-based organizations. * Represent supportive housing at internal leadership meetings, external coalitions, and with local government and funder partners. * Identify and pursue opportunities for program development, funding, and innovation to expand supportive housing capacity. * Work closely with agency leadership to integrate supportive housing services within the broader continuum of homeless services. * Champion equity, inclusion, and anti-racist practices in all aspects of supportive housing operations. Qualifications Qualifications Bachelor's degree, preferably in Psychology, Social Services, Human Services, Public Health or another related field. Minimum of 5 years of progressively responsible leadership experience in supportive housing, homeless services, or related social services. At least 3 years of supervisory experience managing Case Managers and Team Leads. Deep knowledge of Housing First, harm reduction, trauma-informed care, and best practices in housing retention. Proven experience with program development, contract management, and budget oversight. Strong skills in staff supervision, coaching, team-building, and performance management. Excellent ability to collaborate across multidisciplinary teams and external partners, including property management. Strong organizational, analytical, and communication skills; ability to use data to drive decision-making. Commitment to social justice, equity, anti-racism, and serving individuals with complex barriers to housing stability.

Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Medical Assistant to work at our TRUST Health Center in Oakland. The ideal candidate has excellent customer service skills working with diverse populations and previous medical office work experience. Completion of an accredited Medical Assistant program and current CPR are required. This is a full time, 40 hours/week, benefit eligible position. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $21 - $22/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities The Medical Assistant is part of a patient-centered care team composed of a clinical provider, medical assistant, and auxiliary staff providing urgent and primary care health services in a community health center setting. Under the general supervision of the Back Office Supervisor and Lead Medical Assistant, the Medical Assistant is responsible for assisting medical providers by completing basic clerical and clinical tasks utilizing Electronic Health Record systems. Essential Duties and Responsibilities: Administrative * Utilize an Electronic Health Record system to document patient registration, chief complaint, vital signs, review of systems, medication and health history, community health measures, including tobacco use and patient tracking. * Assist in patient flow by timely rooming of patients and maintaining an awareness of exam room availability and timing. * Provide back-up for the front desk with answering telephones, medical reception, financial eligibility, cashiering and medical records. * Perform patient discharge activities, including but not limited to completion of referral forms, instructions regarding filling prescriptions, making appointments, copying forms and other activities as needed. * Perform other duties as assigned by supervisor. * Participate actively in team meetings and case conferences. * Willingness to cross-train and perform the functions of financial eligibility, cashiering and telephone operations. Clinical * Prepare exam rooms before and after patient examinations according to clinic infection control procedures. * Perform injection of vaccines and basic in-clinic lab tests including but not limited to urine dipstick, hemoglobin A1C, regular hemoglobin, rapid strep, pregnancy test and glucose level tests as ordered by provider. * Perform phlebotomy as needed. * Perform EKG, ear lavage, audiometry testing and other tests as necessary. * Assist practitioners during examinations as needed. * Provide patient education and information as instructed by clinic practitioners and clinic protocols. * Participate in home visits and street outreach to provide services. * Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards. Medical Office Maintenance * Maintain adequate stock of medical supplies and forms in clinic areas and at the MA Station, checking supply levels regularly. * Clean, sterilize and stock reusable instruments, as needed. * Test medical and laboratory equipment in accordance with regulatory guidelines. * Keep all clinic areas neat and clean at all times. Qualifications Job Requirements * High school diploma/equivalent and completion of an accredited Medical Assistant Program. * Minimum of one year of experience in a community clinic or medical office setting. * Proficient in Microsoft Office and the internet. * Current CPR from AHA approved organization. * Ability to lift 25 pounds. Job Preferences * Bachelor's Degree in health care or related field. * Prefer one of the following three certifications (1) American Association of Medical Assistants (AAMA), or (2) American Medical Technologists (AMT) or (3) California Certifying Board of Medical Assistants (CCMA) * Electronic Health Records and Electronic Practice Management systems experience * Experience working with the homeless, substance users, HIV (AIDS) infected or psychological impaired persons. * Demonstrated ability and sensitivity to provide services to persons who are disabled, homeless, substance users, HIV (AIDS) infected, and/or psychologically impaired.

Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Patient Services Advocate (PSA) at our Administrative Site in Berkeley. As part of a team of Patient Services Advocates and Eligibility Specialists, Patient Services Advocates (PSA) provide assistance, information, and support to new and established patients in determining eligibility for health services under various private and public health care assistance programs. Patient Services Advocates provide community outreach, screening and enrollment at various local events and festivals in Alameda and Contra Costa counties. PSA also serve as patient registrars and navigators for new LifeLong patients within the organization. This is a full time, benefit eligible position. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $21 - $22/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities * Interviews and screens new and established patients to determine eligibility for health insurances and other programs including Medi-Cal, Covered California, CalFresh, HealthPac and Contra Costa CARES. * Assists patients and community members with completing and submitting applications through Covered California and other benefit applications. * Registers new patients, schedules appointments, and provides information on LifeLong Medical Care's locations, services and available programs. * Responsible for tracking and reporting all required data for enrollment and outreach efforts. * Schedules Medi-Cal appointments for patients to meet with On-site Eligibility Workers. * Schedules, conducts and tracks patient assistance, follow-up and outcomes. * Advocates for patients with County and State Social Service agencies by helping file appeals and other actions. * Conducts outreach calls to new Medi-Cal members assigned to LifeLong to register them and get them into care. * Takes all classes and test to become a Certified Enrollment Counselor * Attends all eligibility related meetings and trainings. * Utilizes Epic and other electronic systems to enter patient information and research history. * Conducts outreach with other county organizations to screen uninsured patients for health insurance and/or other programs. * Participates in community outreach to raise awareness of available health and social services programs. * Assists in verifying eligibility two days in advance when necessary. Notifies patients when there's a change in their eligibility or coverage. * Coordinates with LifeLong Medical internal staff, and other organizations to resolve patient issues. * Performs other duties as assigned. Qualifications * Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic and cultural origins. * Strong organizational, administrative, multi-tasking, prioritization and problem-solving skills. * Ability to work effectively under pressure in a positive friendly manner and to be flexible and adaptive to change. * Ability to effectively present information to others, including other employees, community partners and vendors. * Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy. * Work in a team-oriented environment with a number of professionals with different work styles and support needs. * Excellent interpersonal, verbal, and written skills. * Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff. * Ability to see how one's work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations. * Make appropriate use of knowledge/ expertise/ connections of other staff. * Be creative and mature with a "can do", proactive attitude and an ability to continuously "scan" the environment, identifying and taking advantage of opportunities for improvement. Job Requirements * High school diploma or GED. * Minimum of two years social service or administrative experience in a clinical or social services setting. * Excellent verbal and written communication skills with ability to communicate effectively with elderly or disabled adults from varying cultural and ethnic backgrounds. * Proficient in Microsoft office Word, Excel, Outlook. * Able to work some evenings and weekends. * Access to reliable transportation with current liability insurance. * Bilingual English/Spanish. Job Preferences * College degree in related field * Experience in working in a community health center. * Knowledge of Medi-Cal and Medicare-related benefits and other programs for low-income clients. * EPIC electronic health record (EHR) and practice management (EPM) experience.

Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a SUD - Recovery Support Counselor for our East Bay Community Recovery Project (EBCRP), Project Pride in Oakland. The Recovery Support Counselor provides SUD counseling, support services, and case management to residents of the Project Pride residential program for women and children. Professional conduct and professional code of ethics are required to ensure clients confidentiality. This is a full time, benefit eligible position, working 40 hours/week. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $27 - $28/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities Provide individual and group substance use counseling Conduct a variety of groups such as, but not limited to healthy living, relapse prevention, etc., with the use of approved curriculums Provide crisis intervention and crisis management services as needed Develop comprehensive service plans and help coordinate services for/with resident within the program and outside referrals services Maintain accurate and timely documentation of residents' participation, progress, and individual and group service objectives and outcomes in accordance with County and program guidelines using the county's electronic health record Ensure that all clients' service plans address identified needs and are current Communicate with integrated care team members about the program/clients and problems or concerns through conversations and via the electronic staff shift change document Facilitate, observe, and document resident administering their own or their child's medication as prescribed by their physicians per agency policies and procedures. Participate in trainings, staff meetings, and case conferences Transport residents via agency vehicle, when needed Ensure program structure is followed Participate in maintaining a healthy milieu for residents Facilitate residents' completion of tasks and assist, as needed Perform weekly random urinalysis testing of all residents Secure facility and monitor building access, as needed Contact appropriate program staff in case of emergency, as well as law enforcement, fire, and medical response, if needed Other duties as assigned Qualifications Certified or Registered SUD Counselor with one the accredited certifying organizations in California (CCAPP - California Consortium of Addiction Programs and Professionals), CADTP - California Association of DUI Treatment Programs, or ACCBC - Addiction Counselor Certification Board of California) or AMFT/ASW Status BA in psychology, social work counseling or a related field a plus, or commensurate work experience Minimum of one year of experience working with individuals with SUD and/or co-occurring disorders Ability to relate to clients in a warm and empathetic manner Demonstrates ability to work well with people of diverse backgrounds including individuals with mental illness and substance use related issues, those experiencing homelessness, and individuals with a criminal justice background Demonstrates ability and sensitivity in working with various people from low-income populations with diverse educational, lifestyle, ethnic, and cultural origins. Well-organized and detail-oriented with excellent verbal, written, and computer skills Ability to work well independently and as a member of a team Maintain a problem solving, solution oriented attitude to all aspects of work Current cardiopulmonary resuscitation (CPR)/First Aid certificate required Qualified to drive agency vehicle with a valid driver's license

The Homeless Services Clinic Coordinator is responsible for overseeing the admin needs of clinics offered within homeless services programs. The HSCC plans programs clinic schedules, manages supplies and inventory, assists clinic and program providers to facilitate patient care, conducts patient outreach, oversees admin of contingency management, facilitates referrals, troubleshoots insurance eligibility issues, and provides patient health education. Responsibilities Essential Functions * Conduct patient intakes, registers new patients, and maintains accurate medical records * Register new patients and scan necessary documents in the Electronic Health Record * Look up and enter insurance information into individual health records and trouble shoot eligibility issues * Maintain up to date patient demographic and insurance information in agency clinic management and health record systems * Maintain provider visit schedule of appointments and provide regular reminders to providers of their scheduled appointments * Work with on-duty staff to conduct regular outreach effort to patients to and ensure patients attend scheduled appointments on time * Manage patient flow during clinic hours, including check in and check out * Assure that clinics have necessary supplies, that clinic facilities are set up prior to scheduled clinic time, and exam rooms are stocked appropriately prior to patient appointments * Conduct regular inventory of clinic supplies, submit requisitions for supply orders, and assure out-of-date supplies are disposed of according to relevant agency guidelines * Coordinate site waste disposal with appropriate vendors * Maintain and record vaccine refrigerator and freezer temperature log * Label and organize supplies appropriately to make sure they are retrievable * Track patient encounters and enter charges for each completed encounter on a weekly basis * Enter and track encounter and billing data to ensure clinic is meeting productivity targets * Run insurance and check eligibility for every new patient, at patient intake, and once a month for all patients * Assist patients whose Medi-Cal is no longer active or registered in Alameda County to submit applications and recertifications to renew or establish insurance and benefits * Contact insurance providers or other funders to obtain authorizations to ensure reimbursement for services * Coordinate with case managers, providers, and referral specialists to facilitate referrals for labs, diagnostic tests, specialty care, and follow up appointments * Manage day-to-day operational aspects of contingency management and train staff on how to administer rewards * Work with site staff to conduct regular outreach efforts to clients * Participate in and help conduct group visits at each site * Attend all meetings that are required for this position, take notes, and distribute notes to meeting attendees Qualifications Qualifications * Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic and cultural origins. * Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change. * Ability to effectively present information to others, including other employees, community partners and vendors. * Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy. * Work in a team-oriented environment with a number of professionals with different work styles and support needs. * Excellent interpersonal, verbal, and written skills. * Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff. * Ability to see how one's work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations. * Make appropriate use of knowledge/ expertise/ connections of other staff. * Be creative and mature with a "can do", proactive attitude and an ability to continuously "scan" the environment, identifying and taking advantage of opportunities for improvement.

Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Front Office & Eligibility Coordinator to work at our Oakland/Berkeley location. The Front Office & Eligibility Coordinator will work with a multi-disciplinary team in the delivery of general primary care medical services in a community health setting. The Front Office and Eligibility Coordinator is responsible for ensuring efficient and friendly front office operations as well as preparing all eligibility information for each scheduled patient. Responsibilities include reception, appointment scheduling, patient registration and check-in, eligibility screening, telephone operation and cash collection management. This is a full time, benefit eligible position, working 40 hours/week. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. Benefits Compensation: $20 - $21/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities Greets all patients and visitors in a warm and friendly manner and utilizes positive customer service in all interactions Responsible for patient reception and intake including registration, check-in and scheduling future appointments Performs computer data entry, document and card scanning and validation Manages patient flow from front to back office Responsible for preparing all eligibility information for each scheduled clinic patient at least two days ahead of the appointed time Answers clinic phones and directs calls appropriately. Makes follow-up calls Responsible for collecting visit copays and cash collections management (send cash to A/P, notify A/P if no cash has been collected) Attends all meetings that apply to the eligibility process and shares the information with appropriate clinic personnel. These meetings are typically off-site and may require the use of personal vehicle or other transit. Assists patients with referrals to Medi-Cal, CalFresh, HealthPac, CARES and other programs. Maintains appearance of waiting areas and reception desk Receives and distributes all incoming correspondence including mail, faxes, interoffice mail courier items and packages Maintains inventory of front desk supplies and forms Under supervision of the Center Supervisor or Manager, enters and maintains provider templates as needed Generates correspondence as requested Keeps statistical records as requested by Center Supervisor or Manager Performs other duties as assigned Qualifications Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change. Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive. Ability to prioritize competing work demands and tasks from clients or staff Ability to work effectively and calmly under pressure in a positive, friendly manner Work in a team-oriented environment with a number of professionals with different work styles and support needs. Conduct oneself in external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff. Make appropriate use of knowledge/ expertise/ connections of other staff. Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement. Job Requirements High school diploma or GED One year experience in the medical field Excellent customer service and ability to maintain confidentiality Proficient in standard office software (Microsoft) Job Preferences Bachelor's degree in health science or a related field Proficient in Electronic Health Records (EHR) and Electronic Practice Management Systems (EPM) Experience with insurance eligibility Experience in working in a community health center Bilingual English/Spanish

Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Behavioral Health Community Health Worker at our East Oakland Health Center. The Community Health Worker must be able to provide direct care services to a diverse patient population. This is a full time, 40 hours/week, benefit eligible position. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $22 - $23/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities Facilitates and manages patient referrals to therapy and psychiatry. Contacts, screens, triages, and connects patients to both internal and external behavioral health resources. Maintains in-house waitlist if appropriate. Maintains mental health provider schedules with a focus on optimizing productivity. Fills provider schedules and manages templates. Conducts warm hand offs of patients from medical providers to facilitate integration of care, to connect high risk/high priority patients to behavioral health services, and/or for patients who have a positive screening for unhealthy alcohol use. Assists in establishing and maintaining smooth functioning of the site's Behavioral Health Team. Actively participates in behavioral health meetings. Supports behavioral health patient panels by making reminder calls, tracking patient attendance, and following up on no-shows to support and improve continuity of treatment. Supports behavioral health providers in having patients complete screening questionnaires and other paperwork. Tracks patients' progress and alerts providers to need for outreach and for enhanced services. Assists in coordinating and support behavioral health patient groups. Ensures appropriate consent and parental involvement for pediatric patients in behavioral health (at sites serving pediatric patients). Provides basic support to patients in connection to patient portal and video telehealth visits. Contacts community agencies and maintains updated resource lists of BH resources in the community. Responsible for data collection, entry and generation of reports. Participates in special projects under direction of supervisor. Qualifications Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change while maintaining a positive attitude. Ability to prioritize tasks, work under pressure and complete assignment in a timely manner. Ability to effectively present information to others, including other employees, community partners and vendors. Ability to seek direction/approval from on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy. Work in a team-oriented environment with a number of professionals with different work styles and support needs. Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive. Conduct oneself in external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff. Ability to see how one's work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations. Make appropriate use of knowledge/ expertise/connections of other staff. Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement. Commitment to working directly with low-income persons from diverse backgrounds, in a helpful, supportive manner. Job Requirements: Bachelor's Degree in Social Work, Health or Human Services field or equivalent combination of education and/or experience. Administrative experience in health or social service setting. Knowledge of East Bay health and social service resources. Previous work providing services to persons with mental health disorders, substance use disorders, physical health conditions and/or disabilities, and/or who are experiencing homelessness. Proficient in Microsoft Office with ability to manage databases. Job Preferences Experience and sensitivity working with people who are low-income, have histories of trauma, have mental health and/or substance use disorders, and/or who are HIV positive. Epic experience. Bilingual English/Spanish.

Taking part in community health is rewarding and meaningful. LifeLong Medical Care is looking for a Family Medicine Physician or DO committed to providing high-quality outpatient primary care at our West Berkeley Health Center in Berkeley, CA. The ideal candidate must be dedicated to building a collaborative team model of care experience working with the under-served. Case management and behavioral health services are fully integrated into our care to address various medical and psychosocial factors impacting the patient's overall health. The Health Center utilizes a multidisciplinary team approach with primary care providers, RNs, Social Workers, Psychiatry, Podiatry, etc. As a Physician/DO at our Health Center, you'll have the opportunity to work alongside a multidisciplinary team of healthcare professionals to provide comprehensive care to our patients. Our Health Center utilizes a collaborative team model of care, integrating case management and behavioral health services to address the various medical and psychosocial factors impacting our patients' overall health. At LifeLong Medical Care, we're dedicated to providing high-quality, compassionate care to underserved populations. If you're looking for a fulfilling career where you can make a real impact in people's lives, we encourage you to apply to be a part of our dynamic and compassionate team. Join us in our mission to provide comprehensive healthcare to underserved populations. Apply now to be a part of our team at LifeLong Medical Care. This position is represented by UAPD. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of UAPD, as defined in the CBA. About us: As a Federally Qualified Health Center in Northern California with over 45 years of dedicated service to the community, LifeLong serves over 66,000 patients in the East Bay Area's socio-economically underserved regions. We provide medical, dental, behavioral health, and school-based services at over 15 primary care sites across Oakland, Berkeley, and West Contra Costa County. From opening a residential respite program for homeless persons discharged from the hospital to offering free COVID testing to the community, we are innovative and responsive to our times' social and medical needs. We provide an inclusive workplace that promotes and values diversity and with which our patients can identify. To this end, we seek candidates who reflect the diversity of the East Bay communities we serve. Benefits: Compensation: $203,000-$225,000/year for MD/DO and pro-rated to FTE and depending on years since licensed, sign-on bonus, and excellent benefits: medical, dental, vision, Flexible Spending Accounts, dependent and domestic partner coverage, 403(b) retirement savings plan, and loan repayment programs. LifeLong is a qualified site for federal and state loan repayment programs (HPSA score is 20). Acceptance rates may vary year to year based on funding levels and the number of applicants. Responsibilities * Provides preventive and primary health services in a Community Health Clinic setting. * Acts as advocate for clients. * Consults with other health team members including case managers. * Maintains client records necessary for clinic reporting and billing. * Performs history and physical examinations of patients, assess clinical status of patients, and establishes and maintains medical records. * Orders and/or performs laboratory and screening tests; request outside consultations and evaluations as needed. * Plans a program of care and formulates problem lists based on clinical findings; recommend treatment and medication; provide follow-up care. * Provides education, verbal and written, as well as counseling to patients, families, and caregivers. * Recognizes and evaluates situations which call for immediate attention of a physician and institute, when necessary, treatment procedures essential for the life of the patient. * Supports and or participates in triage functions both by phone and walk-in. * Other duties as assigned. Qualifications * Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations with diverse educational, lifestyle, ethnic, and cultural origins. * Ability to take the initiative, work independently and make sound judgments within established guidelines; understand and apply oral and written instructions; establish and maintain effective working relations with staff, clinical providers, managers, and external agencies or organizations. * Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive. * Be creative and mature with a "can do," proactive attitude. * Strong organizational, administrative, multi-tasking, prioritization, and problem-solving skills. * Ability to work effectively under pressure in a positive, friendly manner and to be flexible and adaptive to change. * Work in a team-oriented environment with several professionals with different work styles and support needs. * Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident, and sensitive staff. * Ability to continuously scan the environment, identifying opportunities for improvement and intersections with other departments of LifeLong Medical Care and partner organizations. Job Requirements * Current California MD, DO license. * Training and experience in geriatrics, internal medicine, and/or family practice with board eligibility or certification required. * Interest in working with a diverse patient population in a community-based organization and sensitivity to their needs and health problems; commitment to a community health philosophy of prevention and primary care. * Experience with electronic health records. Job Preferences * Community Health Center experience. * Experience as part of a team-based care model. * EMR Epic experience. * DEA * CAQH PAVE/ORP * Bilingual - Spanish

Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for an Eligibility Specialist at our Admin site in Berkeley. As part of the health center front office team, prepares and submits required eligibility screening and information for all patient visits at the health center. Also responsible for providing enrollment, assistance, information and support to new and established patients in determining eligibility for health services under various private and public health care assistance programs. Also serve as patient registrar and navigator for new patients to their health center. Provide screening and enrollment at community outreach events. This is a full time, 40 hours/week, benefit eligible position. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $20 - $21/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities * Responsible for preparing all eligibility information for each scheduled clinic patient at least two days ahead of the appointed time. Works collaboratively with front desk staff to ensure that all scheduled and non-scheduled patients are checked for eligibility and that all information is entered accurately and thoroughly. * Enters pertinent patient messages and eligibility alerts in patient's chart where needed to communicate with front office and billing department regarding patient eligibility * Interviews and screens new and established patients to determine eligibility for health insurances and other programs including Medi-Cal, Covered California, CalFresh, HealthPAC and Contra Costa CARES. * Assists patients and community members with completing and submitting applications for county and state benefit programs including Covered California. * Registers new patients, schedules appointments and provides information on LifeLong Medical Care's locations, services and available programs. * As part of health center front office team, assists with front office operations at the health center as needed. * Responsible for tracking and reporting all required data for enrollment and outreach efforts. * Keeps appropriate statistical records. * Attends all meetings that apply to the eligibility process and shares the information with appropriate clinic personnel. These meetings are typically off-site and may require the use of personal vehicle or other transit. * Follows up on incomplete applications in OEA and CalHEERS within 30 days. * Schedules Medi-Cal appointments for patients to meet with On-site Eligibility Workers. * Takes all classes and test to become a Certified Enrollment Counselor * Performs other duties and projects as assigned. Qualifications * Strong organizational skills and ability to work effectively under pressure in a positive, friendly manner. * Excellent verbal and written communication skills. Must be able to communicate at all levels. * Patient and compassionate when interacting with patients and staff. * Ability to work independently and as a team player with staff and volunteers. * Work in a team-oriented environment with a number of professionals with different work styles and support needs. * Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive. * Conduct oneself in external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff. * Ability to see how one's work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations. * Make appropriate use of knowledge/ expertise/ connections of other staff. * Be creative and mature with a "can do", proactive attitude and an ability to continuously "scan" the environment, identifying and taking advantage of opportunities for improvement. Job Requirements * High school diploma or GED. * Two years' experience in a community health care environment or primary care setting. * Experience with One e-App and Cal-Win * Knowledge of Medicare, Medi-Cal, HMO and PPO health insurance policies and procedures. * Proficient in Microsoft office suite, able to type 35 wpm and produce spreadsheets, tables, and flyers. Job Preferences * Some college preferred. * Bilingual English/Spanish preferred.

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Advanced Practice Clinician in the Care Anywhere (CAW) program is designed to provide care and support to our Alignment Healthcare patients by providing an additional level of medical and social support in the comfort of their own home. This program is offered to eligible patients at no cost to them with the goal of preventing unnecessary hospitalizations, health complications, and unmanaged disease progression that can occur when timely clinical interventions are not provided or are not accessible. Here are some of the benefits that you will enjoy: Yearly Bonus up to 7.5% of annual base salary Restricted Stock Unit (RSU) Grant up to 15% of annual salary Continuing education reimbursement up to $1,500 per calendar year + 3 CME days 18 days of PTO, 8 paid holidays and 1 Floating Holiday Medical, Dental, Vision 401k matching contribution up to 4% Paid parental leave Tuition reimbursement Responsibilities: 1. Conduct in-home assessments on Alignment members, medication review and health screenings 2. Provide patient education by matching care desired with best care given 3. Identify diagnoses to be assessed in care management and active medical management 4. Partner and communicate with Regional Medical Officer and other team members to discuss and develop the most appropriate care plans possible based on the needs of our members/patients. 5. Coordinate care with multiple stakeholders, including but not limited to PCPs, specialists, and ancillary providers. 6. Lead broader clinical team which may include nurses, health coaches, social workers, and care coordinators Job Requirements: Experience: • Preferred: One (1) year of prior clinical or home care experience. Previous EMR experience preferred. Experience in care of older adult (geriatric) patients preferred Education: • Required: Master's degree from an accredited NP Program or PA program Specialized Skills: • Required: Ability to communicate positively, professionally and effectively with others. Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. Licensure: • Required: Active Nurse Practitioner or Physician Assistant license Active Nurse Practitioner Board Certification/Physician Assistant Certification NPI Number, DEA, Valid BLS Valid Driver License and current automobile insurance • Preferred: Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. 2. The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $130,332.00 - $195,498.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.

The SHP Manager provides leadership and oversight for case management staff delivering housing retention and supportive services to residents living in permanent supportive housing (PSH). This position ensures that services align with principles of Housing First, emphasizing client choice, harm reduction, and low-barrier access to housing and supportive services. The SHP Manager will supervise, train, and support a team of case managers; develop workflows, policies, and procedures; coordinate purchasing of equipment and supplies; lead case conferences; coordinate data entry, collection, and reporting; and collaborate closely with property management, resident services, and community partners to promote housing stability and overall well-being for clients. This is a grant funded, full time, 40 hours/week, benefit eligible position at our Oakland site in-person. LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $80,000 - $90,000/annunally. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities Staff Supervision & Development Recruit, hire, onboard, train, and supervise case managers and support staff Provide regular individual and group supervision, performance feedback, annual evaluations, and corrective or disciplinary action as necessary Foster professional growth through coaching, mentoring, and ongoing professional development opportunities Model trauma-informed, culturally responsive, and client-centered approaches in supervision and service delivery Identify training needs and collaborate with leadership to develop professional development or training opportunities for staff Program Oversight & Service Coordination Oversee the client-case manager lifecycle at all assigned sites that includes outreach, intake, enrollment, ongoing engagement, transitions, and program exit Ensure case management services reflect Housing First principles and support long-term housing stability Lead regular case conferences and multidisciplinary team meetings to review client progress and care plans Collaborate with behavioral health professionals assigned to the program to provide timely follow up to case managers regarding client behavioral concerns Attend and participate in housing stability meetings with funders, developers, property managers, service coordinators, and other partner agencies Coordinate and manage purchasing and equipment to support case management teams at assigned sites Collaborate with property management and resident services staff to address lease compliance issues, behavioral concerns, and community-building activities, balancing client rights with building safety Develop and implement program workflows, policies, and procedures that align with contractual, regulatory, and best practice standards Ensure effective communication and collaboration across internal teams and external partners Data, Reporting, & Compliance Oversee program data entry, documentation, and support reporting in compliance with funding and organizational requirements Monitor data quality, client outcomes, and program/staff performance metrics Prepare and submit reports for internal leadership, funders, and community stakeholders as needed Support staff with accurate and timely entry of service notes, assessments, and care plans Leadership & Continuous Improvement Develop and maintain relationships with outside agencies and community resources to promote program referrals and housing retention outcomes Serve as key liaison between supportive housing staff, property management, residents services, and other community partners Represent program in community meetings, coalitions, and trainings Identify opportunities for program improvement and innovation; lead implementation of new initiatives to strengthen the quality of case management services Respond to crises as needed, supporting staff with de-escalation, safety planning, and coordination of emergency services Support staff wellness by connecting them to internal resources such as Employee Assistance, benefits assistance, and/or other community resources as appropriate Uphold agency policies, ethical standards, and a commitment to equity, inclusion, and anti-racist practices in all aspects of the work Perform other duties as assigned by leadership Qualifications Job Requirements High school diploma or GED Minimum of 3 years of experience providing community-based support services for people experiencing homelessness or other special needs populations, especially those with mental health and substance use issues At least 1 year of team supervision and management experience Knowledge of Housing First, harm reduction, trauma-informed care, and evidence-based housing retention practices Strong supervisory skills, including recruitment, training, coaching, evaluation, and performance management Experience collaborating with property management, service providers, and multidisciplinary teams Proficiency with data systems (HMIS, EHR, or similar) and Microsoft Office Suite Excellent organizational, communication, and problem-solving skills Access to reliable transportation with current license and insurance Job Preferences Bachelor's degree in a related field (Psychology, Public Health, Social Work, Human Services, etc.) Lived experience of homelessness, incarceration, foster care, mental health services, substance use services or addiction, or as a close family member of someone who has this experience

Responsibilities include but not limited to provide Desktop, Software and Network Support services remotely and on-site. The role requires strong technical skills with an emphasis on delivering superior customer service within our SLAs. In addition, the analyst will participate in projects such as PC refresh, and other projects based on business needs. This position reports to the Help Desk Manager. JOB DUTIES: Provides excellent customer service at all times to internal customers in a business, medical and dental environment Provides remote and on-site technical support Create incident/request tickets, prioritize, update and close tickets per SLAs Setup and configuration of new computers, software installation, updates and upgrades Setup and configuration of mobile devices Troubleshoot network issues Setup and troubleshoot printer, copier, scanner and fax issues Able to resolve technical issues independently and work with minimal supervision Interfaces with multiple departments to solve problems and improve process quality. Follows internal documentation and updates documentation as necessary. Updates software inventory as needed. Participates in a rotational after-hours on-call support Will be required to travel to different locations to support end-users if issue(s) cannot be resolved remotely Work with other IT departments and third-party vendors to resolve technical issues, and may serve as the primary liaison between internal IT teams and vendors Participates in special projects as assigned Qualifications JOB QUALIFICATIONS: 3 plus years of relevant desktop support experience or equivalent combination of education and work experience Strong problem and troubleshooting skills, excellent customer service skills, including professional phone and email interactions Able to work under pressure in a positive, friendly and professional manner Very good understanding of desktop and network administration fundamentals, Windows installations/upgrades, and problem solving analytical skills Vehicle transportation and able to lift 25 lbs. is required

Social Worker External Description: Alignment Healthcare was founded with a mission to revolutionize health care with a serving heart culture. Through its unique integrated care delivery models, deep physician partnerships and use of proprietary technologies, Alignment is committed to transforming health care one person at a time. By becoming a part of the Alignment Healthcare team, you will provide members with the quality of care they truly need and deserve. We believe that great work comes from people who are inspired to be their best. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment community. Position Summary: In this role you will assess and evaluate members' needs and requirements to achieve and/or maintain their health. You will guide members and their families toward and facilitate interaction with resources appropriate for their care and well-being. You will also work in collaboration with a multi-disciplinary team, employing a variety of strategies, approaches and techniques to enable a member to manage their physical, environmental and psycho-social health issues. General Duties/Responsibilities: (May include but are not limited to) Conduct telephonic and in person home visits to assigned members to assess health, environment, nutrition, and psycho-social areas of concerns using a variety of assessments. In response to assessments, coach and problem solve with member to identify and address specific goal(s) to support health and behavior change. Provide appropriate interventions to optimize health and well-being. Interventions may include education, the coordination of community based support services, and other resources. Collaborate with other members of the interdisciplinary team. Charts member's treatments and progress in accordance with state regulations and department procedures. Makes referrals to case manager, as appropriate, and/or refers member's family to community support services and resources. Provide home assessment to high risk members and develop an individual care plan. To better serve members and implement the model of care, will understand the clinical program design, program monitoring and reporting. Perform a full range of clinical social worker procedures in accordance with clinical privileges granted by the Plan and based in accordance with social work standards of practice. Practice as an interdependent member of the health team and provide important components of primary health care through direct social work services, consultation, collaboration, referral, teaching, and advocacy. Provide direct and indirect services to both inpatients and outpatients in accordance with social work standards of practice. Assess and treat outpatients in individual and family modalities exercising mature professional judgment and using a wide range of social work skills to include individual and family counseling to assist patients and their families in dealing with chronic and acute diseases/injuries. Conduct psychosocial assessments to determine patient needs and resources (both family support and community support). Provide counseling to patient and family in matters directly related to patients' limitation, adjustment to medical condition, and ongoing treatment. Develop and implement discharge plans, follow-up care, and transfers to other health care facilities (e.g., nursing homes, rehabilitation hospitals, etc.) Plan and maintain referral and coordination services of services with other agencies to provide optimal patient care. Provide consultation services to medical, nursing, and ancillary hospital staff regarding psychosocial issues, discharge plans, and follow-up care for patients and families. Provide crisis intervention services. Respond independently, and with various media, to appropriate community requests. Take the initiative in seeking out opportunities to present programs to meet the needs of patients/members and their families. Consults with hospitals and plan in the coordination of care regarding the mental health of members. Develop and maintain working relationships with community resources. Coordinate with physicians, and representatives of their service disciplines for the benefit of the member and their families. Take initiative in identifying and assessing the needs of the community and organize responses to address those needs. Act as a human services agent, using clinical judgment and knowledge of area resources to provide information and referrals to patients and other care providers. Interface with the RN Case Manager(s) and the Interdisciplinary Team (IDT) in the development and implementation of the Case Management Program (CMP). Integrate social work case management and nurse case management as a team. Supervisory Responsibilities: None Minimum Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Experience: 5 years of experience in care management, assessment, long term member/patient care management or community-based resource delivery. Ability to interact effectively with multi-disciplinary team members. Previous work with vulnerable adults or older adult population. Skill to understand current and potential needs of members to take appropriate action in order to support member in health and well-being changes. Skill in building trust in partnership with member/client/patient. Basic knowledge of complex care management and care management principles. Experience with motivational interviewing-Ability to apply Motivational Interviewing and Appreciative Inquiry. Education/Licensure: Master's Degree in Social Work (MSW) required. Valid unrestricted Social Worker license (LCSW) preferred. Other: Work requires willingness to work a flexible schedule. Intermediate to advanced computer skills and experience with Microsoft Word and Excel. Ability to use a variety of electronic information applications/software programs. Demonstrated skill in problem solving. Ability to communicate clearly and professionally in both written and oral communication. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. City: San Jose State: California Location City: San Jose Schedule: Full Time Location State: California Community / Marketing Title: Social Worker / LCSW (Home Visit Program) Company Profile: Alignment Healthcare was founded with a mission to revolutionize health care with a serving heart culture. Through its unique integrated care delivery models, deep physician partnerships and use of proprietary technologies, Alignment is committed to transforming health care one person at a time. By becoming a part of the Alignment Healthcare team, you will provide members with the quality of care they truly need and deserve. We believe that great work comes from people who are inspired to be their best. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment community. EEO Employer Verbiage: On August 17, 2021, Alignment implemented a policy requiring all new hires to receive the COVID-19 vaccine. Proof of vaccination will be required as a condition of employment subject to applicable laws concerning exemptions/accommodations. This policy is part of Alignment's ongoing efforts to ensure the safety and well-being of our staff and community, and to support public health efforts. Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran. If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact ******************.