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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $40,522 | $19.48 |
| 2 | Raleigh, NC | $34,562 | $16.62 |
| 3 | Philadelphia, PA | $34,530 | $16.60 |
| 4 | Houston, TX | $34,286 | $16.48 |
| 5 | Ashburn, VA | $32,954 | $15.84 |
| 6 | Noble, LA | $32,886 | $15.81 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $103,777 | $50 | - |
| 2 | Customer Account Executive | $87,232 | $42 | - |
| 3 | Customer Relationship Specialist | $80,115 | $39 | - |
| 4 | Customer Liaison | $76,648 | $37 | - |
| 5 | Customs Consultant | $75,362 | $36 | - |
| 6 | Customer Service Senior Associate | $72,446 | $35 | - |
| 7 | Telesales Representative | $71,931 | $35 | - |
| 8 | Customer Service Executive | $71,307 | $34 | - |
| 9 | Service Consultant | $69,048 | $33 | - |
| 10 | Telephone Service Adviser | $67,562 | $32 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Utica National Insurance Group | $37,525 | $18 | 2 |
| 2 | Empire BlueCross BlueShield | $36,237 | $17 | - |
| 3 | MVP Health Care | $36,233 | $17 | 19 |
| 4 | Blue Cross & Blue Shield of Rhode Island | $35,681 | $17 | - |
| 5 | HealthSmart | $35,490 | $17 | - |
| 6 | Claims Administration Corporation | $35,422 | $17 | - |
| 7 | 21st Century Insurance | $35,419 | $17 | - |
| 8 | SummaCare | $35,094 | $17 | - |
| 9 | Davis Vision | $34,996 | $17 | - |
| 10 | Qualchoice | $34,938 | $17 | - |
| 11 | Tufts Health Plan | $34,668 | $17 | - |
| 12 | R&R Insurance | $34,507 | $17 | - |
| 13 | Gulf South Health Plans | $34,393 | $17 | - |
| 14 | Aetna Health Holdings | $34,288 | $16 | - |
| 15 | Simply Healthcare Plans | $34,006 | $16 | - |
| 16 | New York State Insurance Fund | $33,947 | $16 | - |
| 17 | Priority Health | $33,844 | $16 | - |
| 18 | 1st Choice Healthcare | $33,543 | $16 | - |
| 19 | Keystone First | $33,446 | $16 | - |
| 20 | VIVA HEALTH | $33,244 | $16 | 2 |