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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Campbell, CA | $94,345 | $45.36 |
| 2 | Youngstown, OH | $74,581 | $35.86 |
| 3 | Salt Lake City, UT | $72,892 | $35.04 |
| 4 | Valley Stream, NY | $71,586 | $34.42 |
| 5 | University Park, IL | $69,942 | $33.63 |
| 6 | Lewisville, TX | $69,100 | $33.22 |
| 7 | Denver, CO | $68,676 | $33.02 |
| 8 | Murrysville, PA | $68,644 | $33.00 |
| 9 | Knoxville, TN | $66,593 | $32.02 |
| 10 | Lincoln, NE | $64,105 | $30.82 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Director, Customer Support | $108,479 | $52 | - |
| 2 | Customer Service Senior Manager | $95,553 | $46 | - |
| 3 | Customer Engagement Manager | $95,350 | $46 | - |
| 4 | Customer Solutions Manager | $87,334 | $42 | - |
| 5 | Customer Support Manager | $79,082 | $38 | - |
| 6 | Strategic Accounts Manager | $78,689 | $38 | - |
| 7 | Client Success Manager | $70,457 | $34 | - |
| 8 | Customer Relations Manager | $60,140 | $29 | - |
| 9 | Customer Account Manager | $53,702 | $26 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Vertafore | $104,306 | $50 | - |
| 2 | Laserfiche | $95,926 | $46 | - |
| 3 | Allscripts | $94,814 | $46 | - |
| 4 | Collabera | $85,074 | $41 | 7 |
| 5 | Aspen Technology | $85,070 | $41 | 10 |
| 6 | Celerant Technology | $80,652 | $39 | 3 |
| 7 | DataWorks | $77,282 | $37 | - |
| 8 | Systems Integration | $75,171 | $36 | - |
| 9 | Analysts | $75,080 | $36 | - |
| 10 | SETA International | $74,428 | $36 | - |
| 11 | Business Data Systems | $74,073 | $36 | - |
| 12 | I.T Software Solutions | $73,496 | $35 | - |
| 13 | Datatek | $73,249 | $35 | - |
| 14 | Appro International | $73,217 | $35 | - |
| 15 | The MIL Corporation | $72,501 | $35 | - |
| 16 | BITHGROUP Technologies | $72,399 | $35 | - |
| 17 | Dsi | $72,297 | $35 | 28 |
| 18 | Radiant Systems | $71,824 | $35 | - |
| 19 | Future Technologies | $71,645 | $34 | - |
| 20 | Tech Solutions | $71,417 | $34 | - |