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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Millbury, MA | $43,423 | $20.88 |
| 2 | Bridgeport, CT | $40,545 | $19.49 |
| 3 | Gilford, NH | $39,418 | $18.95 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Account Executive | $93,355 | $45 | - |
| 2 | Customer Service Expert | $83,280 | $40 | - |
| 3 | Customer Care Executive | $79,194 | $38 | - |
| 4 | Customer Service Senior Associate | $72,536 | $35 | - |
| 5 | Telephone Service Adviser | $69,064 | $33 | - |
| 6 | Senior Representative | $68,045 | $33 | - |
| 7 | Customer Care Consultant | $66,978 | $32 | - |
| 8 | Service Consultant | $66,355 | $32 | - |
| 9 | Customer Solutions Specialist | $66,287 | $32 | - |
| 10 | Service Advisor | $65,927 | $32 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | IS International | $38,975 | $19 | - |
| 2 | The United Illuminating Company | $38,642 | $19 | - |
| 3 | Oncor Electric Delivery | $38,499 | $19 | - |
| 4 | EON | $37,915 | $18 | - |
| 5 | Institute of Nuclear Power Operations | $37,630 | $18 | - |
| 6 | American Water | $37,552 | $18 | - |
| 7 | CURRENT Group | $37,500 | $18 | - |
| 8 | Resource Management | $37,089 | $18 | - |
| 9 | ONE Gas | $37,010 | $18 | - |
| 10 | Middlesex Water | $36,937 | $18 | 4 |
| 11 | California Water Service | $36,678 | $18 | - |
| 12 | Tucson Electric Power | $36,424 | $18 | 1 |
| 13 | Oglethorpe Power | $33,117 | $16 | - |