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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Quincy, MA | $35,551 | $17.09 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customs Consultant | $78,047 | $38 | - |
| 2 | Customer Care Consultant | $54,191 | $26 | - |
| 3 | Customer Service Expert | $50,913 | $24 | - |
| 4 | Customer Service Professional | $46,825 | $23 | - |
| 5 | Operations Agent | $46,669 | $22 | - |
| 6 | Gate Agent | $45,677 | $22 | - |
| 7 | Customer Sales Specialist | $45,658 | $22 | - |
| 8 | Customer Service Senior Associate | $45,414 | $22 | - |
| 9 | Claim Agent | $43,501 | $21 | - |
| 10 | Customer Service Reprensentative | $43,006 | $21 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Grange Insurance | $37,414 | $18 | - |
| 2 | HMSA | $36,923 | $18 | 6 |
| 3 | Allstate | $36,529 | $18 | 151 |
| 4 | Farmers Insurance | $36,334 | $17 | 188 |
| 5 | Prudential Retirement Insurance And Annuity Co | $36,200 | $17 | - |
| 6 | Progressive | $36,071 | $17 | - |
| 7 | State Auto Insurance | $35,845 | $17 | - |
| 8 | Encompass Insurance | $35,704 | $17 | - |
| 9 | TIG Insurance Company | $35,291 | $17 | - |
| 10 | New York Life Insurance | $34,749 | $17 | 87 |
| 11 | IBX Foundation | $34,400 | $17 | - |
| 12 | The Hanover Insurance Group | $33,970 | $16 | - |
| 13 | The Travelers Companies | $33,871 | $16 | - |
| 14 | Erie Insurance | $32,979 | $16 | 1 |
| 15 | White Mountains Insurance Group | $32,646 | $16 | - |
| 16 | FedNat | $31,878 | $15 | - |
| 17 | Magna Carta Companies | $31,579 | $15 | - |
| 18 | Unico American Corporation | $31,222 | $15 | - |
| 19 | Citizens Property Insurance | $29,890 | $14 | - |
| 20 | Primerica | $28,320 | $14 | 17 |