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Assistant night manager skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Dr. Timothy Edwards,

Steve Wages Ph.D.

Below we've compiled a list of the most critical assistant night manager skills. We ranked the top skills for assistant night managers based on the percentage of resumes they appeared on. For example, 16.1% of assistant night manager resumes contained customer service as a skill. Continue reading to find out what skills an assistant night manager needs to be successful in the workplace.

15 assistant night manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how assistant night managers use customer service:

Corresponded daily with customers regarding payments and all customer service problems/interests.
Devoted customer service representative seeking a new customer service/telesales representative role.

2. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how assistant night managers use cpr:

Managed several customer service incidents and tended to emergencies including the administration lifesaving CPR to a gym patron.
Rescued persons in distress or in danger of drowning when indicated and provide rescue breathing, CPR, and First Aid.

3. Cleanliness

Here's how assistant night managers use cleanliness:

Supervised employee's engaged in serving food and in maintaining the cleanliness of food services area and equipment.
Monitor the organization and cleanliness of the stock room and sales area.

4. Pallets

Here's how assistant night managers use pallets:

Sorted, organized, and stacked all pallets of back stock, ad stock, any holiday and long stock.
Operated power jacks and Hi/low lifts to stack and move pallets in the back room area of the store.

5. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how assistant night managers use payroll:

Managed Human Resource duties such orientation, personnel paperwork, payroll processing, and performance reviews.
Processed payroll and special marketing strategies for upcoming movies and events.

6. Back Room

Here's how assistant night managers use back room:

Store excess product in Back Room or designated area.Ensure proper merchandising standards are maintained.
Implemented a new floor plan for organizing the back rooms and extra merchandise areas.

7. Store Operations

Here's how assistant night managers use store operations:

Co-managed convenience store operations including the supervision of one employee.
Supervised employees and store operations on a routine basis, ensuring nightly duties were fulfilled in a complete and timely manner.

8. Night Audit

A night audit is conducted at the end of every day to determine the daily sales and revenue taken in. This process is frequently found in companies offering hospitality services, such as hotels and restaurants. Night audits also help managers confirm that any accounting conducted by the front desk is accurate, regardless of whether this system is done by hand or automated.

Here's how assistant night managers use night audit:

Developed and administered instructional manuals to educate night audit staff on roles and responsibilities.
Conducted night audit by closing the daily operations and compiling accounting reports for distribution to all departments of the 836-room property.

9. Front Desk

Here's how assistant night managers use front desk:

Supervised Front Desk Receptionist, Reservations, PBX Operators, Valet Runners and all front of the house uniformed staff.
Recruit, interview, hire and train new staff on audit and front desk procedures.

10. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how assistant night managers use bank deposits:

Bank deposits, collections and reconciliation of all store reports and faxing to corporate offices.
Perform bank deposits as well as weekly and monthly inventory and bookkeeping responsibilities.

11. Guest Service

Here's how assistant night managers use guest service:

Administered all guest services and coordinated front and back of the house activities.
Assist in generating maximum financial performance of the Guest Service area.

12. Computer System

Here's how assistant night managers use computer system:

Changed shelf tags for sales and updated price changes in computer systems.
Record, balance, and upload daily sales records in computer system.

13. Quality Customer Service

Here's how assistant night managers use quality customer service:

Provided quality customer service greeting and thanking customers, answering customer questions also resolving any issues or concerns.
Provided quality customer service and marketed tanning packages to prospective clients.

14. Customer Complaints

Here's how assistant night managers use customer complaints:

Assist the hotel manager with customer complaints, and with managing and organizing hotel personnel on a daily basis.
Handled customer complaints, as well as checking customers in and out.

15. Inventory Control

Here's how assistant night managers use inventory control:

Supported and maintained inventory control by ordering supplies and stock as required
Stock and build product displays Manage inventory control Supervisor- Rafael Lopez (909) [ ]

What skills help Assistant Night Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on assistant night manager resumes?

Dr. Timothy Edwards

Professor, Interim Director, University of Arkansas at Little Rock

Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.

What assistant night manager skills would you recommend for someone trying to advance their career?

Steve Wages Ph.D.

Director, Cloverdale Center for Youth and Family, Faulkner University

I recommend they use this time to fill in the gaps, no pun intended, in their program of studies by expanding their knowledge base. All educational programs have gaps in the training, content areas which are not addressed adequately. For example, my counseling program was highly regarded, yet I had little to no content related to aging studies, parenting, or personal finances, etc. Further, the content of counseling programs is problem-centered or remedial, conceptually focused on tertiary prevention.

Consequently, graduates are not exposed to a large body of research and literature related to human development, individual wellness, and family strengths which would greatly inform and enhance their assessment and intervention strategies employed in counseling. I believe the more we can do to strengthen our understanding of healthy individual and family wellness, the better equipped we will be to address unhealthy relationships and family dynamics. Put another way, being well grounded in primary and secondary prevention will further equip the pastoral counselor's efforts at intervention. Again, use this time to acquire relevant knowledge and content that most counseling programs do not address extensively.

What type of skills will young assistant night managers need?

Dr. Nicole Evans

Assistant Professor of Management, Goldey-Beacom College

Graduates need to demonstrate that they have soft skills when they enter the workforce. It is imperative that the soft skills fit the job description and are an obvious advantage in that role. Employers seek candidates that are personable, good communicators, clear thinkers, organized, empathetic, confident, and positive-just to name a few.

What soft skills should all assistant night managers possess?

Bruce Heiman Ph.D.

Professor of International Business, San Francisco State University

-Languages beyond English (fluency in written and oral)

-Ability to work collegially in a diverse cultural setting

-Ability to identify good problems on which to work in a competent manner

-Ability/flexibility to interact/work productively with people who have serious constraints on their time owing to other work or personal commitments/issues

-Some of my answers to Q1 above would also apply here

Do you want to know more?

List of assistant night manager skills to add to your resume

The most important skills for an assistant night manager resume and required skills for an assistant night manager to have include:

Customer Service
CPR
Cleanliness
Pallets
Payroll
Back Room
Store Operations
Night Audit
Front Desk
Bank Deposits
Guest Service
Computer System

Quality Customer Service
Customer Complaints
Inventory Control
Food Preparation
Financial Transactions
Cash Registers
Stock Shelves
Sales Floor
Cash Drawers
Product Knowledge
POS
Front End

Loss Prevention
Customer Relations
Delivery Truck
Customer Inquiries
Inventory Management
Groceries
Customer Orders
Customer Issues
Unload Trucks
Stock Room
Cash Control

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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