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Assistant spa director skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical assistant spa director skills. We ranked the top skills for assistant spa directors based on the percentage of resumes they appeared on. For example, 11.8% of assistant spa director resumes contained payroll as a skill. Continue reading to find out what skills an assistant spa director needs to be successful in the workplace.

15 assistant spa director skills for your resume and career

1. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how assistant spa directors use payroll:

Developed and implemented standard operating procedures including payroll systems, training protocols, inventory control and purchasing methods.
Staff Scheduling, Payroll, Forecasts, Capitol Budget, Service Trainer, Interview/Hiring, Inventory.

2. Spa Services

Spa Services are beautification and relaxation services including manicures, massages, and other body treatments. Depending on the spa, these services may include aromatherapy, reflexology, and reiki (a form of energy healing). All spas strive to improve a client's health, both physical and mental, through relaxation and stress release; however, these health services are often not medical treatments.

Here's how assistant spa directors use spa services:

Increased spa services and products revenue by 400% from 2009-2012.
Researched and developed spa services.

3. Guest Satisfaction

Here's how assistant spa directors use guest satisfaction:

Improved guest satisfaction year over year and employee satisfaction results 10% at the Naples property.
Key player in employee and guest satisfaction.

4. Front Desk

Here's how assistant spa directors use front desk:

Oversee all front desk operations and front desk supervisors; and ultimately ensure a positive overall guest experience.
Promoted from Front Desk Supervisor in 2000, where I led the front desk hosts and managed scheduling.

5. Spa Operations

Here's how assistant spa directors use spa operations:

Achieved strict staffing, retail, and marketing goals established by corporate spa operations- resulting in multiple monthly bonuses.
Assist directing and managing all spa operations for a $3 million business and a staff of 76 employees.

6. Spa Equipment

Here's how assistant spa directors use spa equipment:

Set and confirmed appointments Created sales and business advertisements Maintained spa equipment daily Created employee work schedules
Participate in scheduled monthly spa equipment maintenance and cleaning sessions in order to maintain sanitation standards.

7. Cash Handling

Here's how assistant spa directors use cash handling:

Assist in daily operations such as, clerical duties, phone calls, customer service, cash handling and daily cleaning.

8. Treatment Rooms

Here's how assistant spa directors use treatment rooms:

Supervised a 40,000 square foot facility encompassing over fifty employees and twenty-nine treatment rooms including tennis and fitness centers.
Managed a team of 20 - 25 staff members and coordinated product placement for all treatment rooms.

9. Spa Management

Here's how assistant spa directors use spa management:

Self-motivated spa management professional with relevant years of supervisory-level experience.
Determined and repaired financial discrepancies in spa management database.

10. Reservations

Here's how assistant spa directors use reservations:

Reviewed and revised treatment reservations daily to maximize revenue.
Hosted guests towards their specific needs when making reservations and offered multiple treatment bookings and up-sells.

11. Booking

Here's how assistant spa directors use booking:

Assisted guests and members with booking appointments, check-ins and check-outs.
Trained, coached and mentored staff to ensure smooth adoption of new computer program for booking appointments and maintaining personal paperwork.

12. Performance Evaluations

Performance evaluation is a formal and productive process to measure an employee's work and results based on their job responsibilities over a defined period of time and to properly measure an employee's contribution to the workforce and employers and achieve a high level of quality and quantity of work produced. The evaluation also helps employees provide information about deficiencies in job performance and the company's expectations for the future.

Here's how assistant spa directors use performance evaluations:

Conducted periodic performance evaluations and reviews.

13. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how assistant spa directors use product knowledge:

Dedicated to continuously improving sales abilities and product knowledge.
Shared product knowledge with customers while making personal recommendations.

14. Membership Sales

Membership sales is a process whereby a potential customer (prospect) joins a platform, group, or club, convincing them of its benefits, and closes the deal. Like every process, each step plays an important role in the overall success of the sales pitch.

Here's how assistant spa directors use membership sales:

Set Planet Beach Contempo Spa membership sales records in two consecutive months (4/2012, 5/2012).
Answer phone calls, make cold calls, handle client complaints, make appointments, handle money, pitch membership sales

15. Retail Products

Retail products are products purchased in somewhat larger quantities to be resolved in smaller quantities. It is products packaged for consumption, distributed, and sold at retail price.

Here's how assistant spa directors use retail products:

Ordered all professional and retail products.
Followed and reinforced proper sales techniques for sale of retail products.

What skills help Assistant Spa Directors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of assistant spa director skills to add to your resume

The most important skills for an assistant spa director resume and required skills for an assistant spa director to have include:

Payroll
Spa Services
Guest Satisfaction
Front Desk
Spa Operations
Spa Equipment
Cash Handling
Treatment Rooms
Spa Management
Reservations
Booking
Performance Evaluations
Product Knowledge

Membership Sales
Retail Products
Staff Scheduling
Product Inventory
Staff Training
Customer Issues
Guest Service
Retail Sales
Retail Inventory
Financial Reports
Spa Menu
Sales Techniques
Scheduling Appointments

AAA
Spa Associates
POS
Inventory Control
Assist Spa
HR
Spa Appointments
Hotel Guests
Spa Revenue
Quality Guest
Bank Deposits
Management Meetings

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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