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Assistant technical manager skills for your resume and career
15 assistant technical manager skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Supervised projection booth operations * Provided support and assisted in training new employees * Exhibited quality customer service
- Used customer service to ensure satisfactory customer experience and expectations to include customer complaint resolution.
2. Technical Support
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
- Supervised Technical Support Supervisors and Inventory Control Clerk(s) responsible for supporting various automation activities.
- Established downstate PC Technical Support department responsible for application development, technical support and network administration.
3. Air Filters
- Changed oil, air filters, fluids, etc.
- wheel drive trains, changed transmission fluid, changed air filters, ordered and stocked inventory, oversaw employees scheduling.
4. Customer Vehicles
A customer vehicle is a medium used to convey the message to a targeted audience. They are specific networks within a medium that you use to communicate your message.
- Diagnosed and repaired complex automotive problems on customer vehicles.
- Diagnose various electrical and/or mechanical issues with customer vehicles.
5. Payroll
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
- Performed routine preventative maintenance on numerous types of vehicles, controlled inventory and payroll.
- Maintained payroll* Hired new employees* Tracked and audited inventory* Diagnosed and repaired various mobile technologies such as tablets and cell phones.
6. Preventative Maintenance
- Perform preventative maintenance, daily/weekly inspections, maintenance logs/documents, and successfully run shifts.
- Trained in vehicle manufacture recommended preventative maintenance.
7. Oil Changes
An Oil Change refers to the process related to automotive vehicles, such as automobiles and busses, in which the oil from the engine is replaced. The oil change consists of emptying the engine of oil into a pan, replacing the filter which goes onto the entrance, and adding fresh oil.
- Oil changes, tires, engine repair, steering and suspension repair, brake system repair, transmission and engine replacement
- Performed minor services on vehicles such as oil changes, fluid flushes, minor part replacements, etc.
8. Troubleshoot
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.
- Experienced in wiring diagrams, I troubleshoot by following wiring schematic, following flow charts and using diagnostic equipment when needed.
- Worked with others to troubleshoot any systemic problems and helped obtain clarifications on how to resolve and fix the problem.
9. Inventory Control
- Assist store manager in all business operations including inventory control, profitability, and advertising.
- Organized inventory and Performed inventory control when new orders arrive.
10. Tire Rotations
- Sell, install tires and wheels in accordance to applicable regulations, preforming tire repairs, balancing and tire rotations.
- Tire rotations and mounting and balancing new tires using tire machines and balancer.
11. Scheduling Appointments
Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.
- Performed daily front desk operations at the salon, including scheduling appointments office organization, and payment processing.
- Fast paced environment , taking care of customers concerns ordering parts scheduling appointments repairing vehicles over seeing employees in the shop
12. POS
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
- Trained new hires as repair technicians and use of POS system
- Assisted in Budget Strategy Trained all Sales and Technician Associates Mobile and POS Technician.
13. Bank Deposits
Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.
- Coordinated staff and private parties * Reconciled, Balanced Cash and Prepared Bank Deposits * Maintained appropriate inventory levels
- Handled end of day paperwork, inventory, ordering, and bank deposits.
14. Lube
- Managed and maintained lube shop when supervisor was not present of about 15 - 20 employees.
- Trained incoming lube technicians on job procedures.
15. Computer System
- Managed the administration and maintenance of complex applications, equipment, and computer systems to ensure proper functionality.
- Assembled and delivered computer systems per customers specifications.
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List of assistant technical manager skills to add to your resume
The most important skills for an assistant technical manager resume and required skills for an assistant technical manager to have include:
- Customer Service
- Technical Support
- Air Filters
- Customer Vehicles
- Payroll
- Preventative Maintenance
- Oil Changes
- Troubleshoot
- Inventory Control
- Tire Rotations
- Scheduling Appointments
- POS
- Bank Deposits
- Lube
- Computer System
- Technical Guidance
- Customer Complaints
- Windows XP
- Data Collection
- VoIP
- Store Operations
- Data Entry Operations
- Inventory Management
- Customer Relations
- Sales Floor
- Customer Care
- Repair Orders
- Equipment Maintenance
- HVAC
- Computer Software
- General Maintenance
- Technical Issues
- Customer Issues
- Customer Support
- Electrical Systems
- Maintenance Services
- Customer Inquiries
- User Accounts
- PCS
- LCO
- Lan
- Apple
- RCC
- Problem Resolution
- Video Games
- Employee Scheduling
Updated January 8, 2025
