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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Los Angeles, CA | $39,196 | $18.84 |
| 2 | Seattle, WA | $38,745 | $18.63 |
| 3 | Washington, DC | $37,771 | $18.16 |
| 4 | Boston, MA | $37,067 | $17.82 |
| 5 | Dayton, NJ | $35,952 | $17.28 |
| 6 | New York, NY | $35,936 | $17.28 |
| 7 | Portland, OR | $35,424 | $17.03 |
| 8 | Minneapolis, MN | $34,749 | $16.71 |
| 9 | Phoenix, AZ | $34,696 | $16.68 |
| 10 | Denver, CO | $33,972 | $16.33 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $128,350 | $62 | - |
| 2 | Customer Service Senior Associate | $123,390 | $59 | - |
| 3 | Customer Service Executive | $119,553 | $57 | - |
| 4 | Customer Liaison | $104,562 | $50 | - |
| 5 | Account Executive/Customer Service | $103,848 | $50 | - |
| 6 | Customer Service Consultant | $98,740 | $47 | - |
| 7 | Customer Solutions Specialist | $93,654 | $45 | - |
| 8 | Customs Consultant | $89,217 | $43 | - |
| 9 | Special Service Associate | $89,201 | $43 | - |
| 10 | Customer Service Professional | $89,021 | $43 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Advent Software | $39,541 | $19 | - |
| 2 | Amadeus North America, Inc. | $38,446 | $18 | - |
| 3 | MRCC | $38,193 | $18 | - |
| 4 | Availity | $37,992 | $18 | - |
| 5 | Fidessa | $37,792 | $18 | - |
| 6 | Maricom Systems | $37,596 | $18 | - |
| 7 | Equator | $37,514 | $18 | - |
| 8 | Karna | $37,486 | $18 | - |
| 9 | Synectics for Management Decisions, Inc | $37,331 | $18 | - |
| 10 | Emdeon Business Services LLC | $37,164 | $18 | - |
| 11 | MPAY | $36,895 | $18 | - |
| 12 | SDG | $36,726 | $18 | - |
| 13 | Skywire Software | $36,521 | $18 | - |
| 14 | The ACI Group | $36,285 | $17 | - |
| 15 | P2 Energy Solutions | $36,089 | $17 | - |
| 16 | iPipeline | $35,691 | $17 | - |
| 17 | CVM Solutions | $35,429 | $17 | - |
| 18 | EvinceMed | $31,423 | $15 | - |
| 19 | PriorAuthNow | $31,332 | $15 | - |
| 20 | Salient CRGT | $27,800 | $13 | - |