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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $38,335 | $18.43 |
| 2 | Boston, MA | $37,210 | $17.89 |
| 3 | Washington, DC | $37,145 | $17.86 |
| 4 | Minneapolis, MN | $35,350 | $17.00 |
| 5 | New York, NY | $35,234 | $16.94 |
| 6 | Portland, OR | $34,651 | $16.66 |
| 7 | Dayton, NJ | $34,458 | $16.57 |
| 8 | Bangor, ME | $34,366 | $16.52 |
| 9 | Los Angeles, CA | $34,008 | $16.35 |
| 10 | Milwaukee, WI | $33,152 | $15.94 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $128,350 | $62 | - |
| 2 | Customer Service Senior Associate | $123,390 | $59 | - |
| 3 | Customer Service Executive | $119,553 | $57 | - |
| 4 | Customer Relationship Specialist | $107,780 | $52 | - |
| 5 | Customer Account Executive | $105,932 | $51 | - |
| 6 | Customer Liaison | $104,562 | $50 | - |
| 7 | Account Executive/Customer Service | $103,848 | $50 | - |
| 8 | Customer Service Consultant | $98,740 | $47 | - |
| 9 | Outbound Sales Representative | $96,078 | $46 | - |
| 10 | Customer Solutions Specialist | $93,654 | $45 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Advent Software | $36,654 | $18 | - |
| 2 | Amadeus North America, Inc. | $35,530 | $17 | 1 |
| 3 | SDG | $35,031 | $17 | - |
| 4 | MRCC | $34,927 | $17 | - |
| 5 | Fidessa | $34,583 | $17 | - |
| 6 | Availity | $34,554 | $17 | - |
| 7 | Equator | $34,475 | $17 | - |
| 8 | Maricom Systems | $34,404 | $17 | - |
| 9 | Karna | $34,313 | $17 | - |
| 10 | Synectics for Management Decisions, Inc | $34,284 | $16 | - |
| 11 | MPAY | $34,082 | $16 | - |
| 12 | Emdeon Business Services LLC | $33,964 | $16 | - |
| 13 | The ACI Group | $33,752 | $16 | - |
| 14 | Skywire Software | $33,523 | $16 | - |
| 15 | CVM Solutions | $33,292 | $16 | - |
| 16 | iPipeline | $32,969 | $16 | - |
| 17 | P2 Energy Solutions | $32,734 | $16 | - |
| 18 | PriorAuthNow | $32,727 | $16 | - |
| 19 | EvinceMed | $32,633 | $16 | - |
| 20 | Salient CRGT | $28,953 | $14 | - |