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Associate supervisor skills for your resume and career

Updated January 8, 2025

5 min read

Below we've compiled a list of the most critical associate supervisor skills. We ranked the top skills for associate supervisors based on the percentage of resumes they appeared on. For example, 17.2% of associate supervisor resumes contained safety procedures as a skill. Continue reading to find out what skills an associate supervisor needs to be successful in the workplace.

15 associate supervisor skills for your resume and career

1. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how associate supervisors use safety procedures:

Provided on the job training; ensured complete training in current operating and safety procedures.
Inventory ManagementStaff TariningDaily Cash ManagementDaily DepositStaff Shift Schedule Customer Service Food Safety Procedures

2. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how associate supervisors use continuous improvement:

Collaborate with department members in the identification and implementation of continuous improvement initiatives and action plans.
Review employee performance ratings for continuous improvement.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how associate supervisors use customer service:

Transitioned customer service functions from North Carolina to primary call center in Atlanta, resulting in development of new customer support functions
Handle all facets of customer service from assisting customer care representatives with making decisions to resolving problems with difficult customers.

4. Excellent Organizational

Here's how associate supervisors use excellent organizational:

Supervised store management using excellent organizational skills - opened and closed store.
Team player with excellent organizational, interpersonal and communication skills with the ability to work independently and in a group.

5. Safety Standards

Here's how associate supervisors use safety standards:

Supervised daily production execution and food safety standards of associates in several departments.
Maintained all housekeeping and safety standards throughout the facility.

6. HIPAA

Here's how associate supervisors use hipaa:

Perform quality checks on all work ensuring that all responsibilities are performed in accordance with ChartOne and HIPAA policies and procedures.

7. Direct Supervision

Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

Here's how associate supervisors use direct supervision:

Managed the day-to-day operations with direct supervision of 16 Senior Customer Relation and Technical Support Specialists for major account.
Assist in the direct supervision of the administrative and operational security activities in a correctional facility.

8. Direct Reports

Here's how associate supervisors use direct reports:

Received Employee Excellence Award and recognized by direct reports as a good supervisor.
Provided leadership & direction to 2 direct, 12.5 indirect reports.

9. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how associate supervisors use bank deposits:

Perform daily closeout reports and made bank deposits of funds generated by stamp and supply sales to customers.
Handle weekly bank deposits of $3,000+ and other monetary transactions with pinpoint accuracy.

10. Performance Reviews

Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.

Here's how associate supervisors use performance reviews:

Monitored performance of 6+ hourly employees including completion of annual performance reviews and salary increase recommendations.
Followed up with Department Supervisors and Assistant Store Managers to ensure timely performance reviews.

11. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how associate supervisors use sales floor:

Worked on sales floor to ensure that merchandise sizing, ticketing, presentation and location is in the accurate department.
Developed skills to manage the sales floor that provided the best possible service and shopping environment for our customers.

12. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how associate supervisors use cpr:

Certified in CPR, first aid and have food handler's permit.

13. Administrative Tasks

Here's how associate supervisors use administrative tasks:

Oversee administrative tasks including engagement letter and fee management, billing and collection of clients .
Performed administrative tasks for all new hire paperwork, input employee information in hiring system.

14. Allergies

Here's how associate supervisors use allergies:

Obtained information about clients' medical history, drug history, complaints and allergies.

15. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how associate supervisors use human resources:

Communicated and implemented new policies and procedures as directed by corporate human resources.
Planned, managed and coordinated all human resources initiatives; recruitment, compensation, benefits, training and employee relations.

What skills help Associate Supervisors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of associate supervisor skills to add to your resume

The most important skills for an associate supervisor resume and required skills for an associate supervisor to have include:

Safety Procedures
Continuous Improvement
Customer Service
Excellent Organizational
Safety Standards
HIPAA
Direct Supervision
Direct Reports
Bank Deposits
Performance Reviews
Sales Floor
CPR
Administrative Tasks

Allergies
Human Resources
Customer Complaints
Inventory Management
Assembly Line
GMP
RAN
Inventory Control
POS
Computer System
Test Materials
Quality Standards
Product Knowledge

Food Preparation
Leadership
Customer Issues
PowerPoint
Cash Drawers
Store Operations
Sales Associates
Customer Inquiries
Stock Room
Environmental Monitoring
Customer Orders
Quality Service

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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