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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Lake Elmo, MN | $41,794 | $20.09 |
| 2 | Broomfield, CO | $39,452 | $18.97 |
| 3 | Appleton, WI | $39,446 | $18.96 |
| 4 | Peoria, IL | $39,348 | $18.92 |
| 5 | West Des Moines, IA | $38,759 | $18.63 |
| 6 | Fargo, ND | $38,530 | $18.52 |
| 7 | Mesa, AZ | $38,455 | $18.49 |
| 8 | Indianapolis, IN | $37,326 | $17.95 |
| 9 | Columbus, OH | $37,256 | $17.91 |
| 10 | Columbia, MO | $37,200 | $17.88 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $95,984 | $46 | - |
| 2 | Customer Account Executive | $84,761 | $41 | - |
| 3 | Customer Care Consultant | $81,642 | $39 | - |
| 4 | Customer Relationship Specialist | $79,067 | $38 | - |
| 5 | Customer Service Senior Associate | $72,496 | $35 | - |
| 6 | Customs Consultant | $70,561 | $34 | - |
| 7 | Customer Care Executive | $70,484 | $34 | - |
| 8 | Marketing Representative | $65,198 | $31 | - |
| 9 | Market Survey Representative | $55,003 | $26 | - |
| 10 | Senior Representative | $54,152 | $26 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | The Travelers Companies | $38,250 | $18 | - |
| 2 | Amica Insurance | $38,080 | $18 | 6 |
| 3 | Foremost Insurance | $37,713 | $18 | - |
| 4 | EMC Insurance | $37,710 | $18 | - |
| 5 | Pekin Insurance | $37,396 | $18 | - |
| 6 | Allied Insurance Brokers | $37,366 | $18 | - |
| 7 | Quincy Mutual Group | $37,101 | $18 | - |
| 8 | Farmers Insurance | $36,143 | $17 | 64 |
| 9 | Progressive | $36,091 | $17 | 2 |
| 10 | SECURA Insurance | $34,243 | $16 | 3 |
| 11 | Atlantic Casualty Insurance Co. | $34,040 | $16 | - |
| 12 | Wawanesa Mutual Insurance Co | $33,790 | $16 | - |
| 13 | Liberty Mutual Insurance | $33,453 | $16 | 199 |
| 14 | Erie Insurance | $33,357 | $16 | - |
| 15 | Iroquois Group | $32,939 | $16 | - |
| 16 | The Cincinnati Insurance Companies | $32,917 | $16 | 1 |