RVP - Client Success and Growth
Baker Hill Solutions job in Carmel, IN
This role is focused on the West Coast region. We welcome interest from candidates who reside in or have strong familiarity with this area. There will be no onsite expectation at our Carmel, IN offices.
Auto-ApplyTechnical Support Engineer
Baker Hill Solutions job in Carmel, IN
Primary Responsibilities:
The purpose of the Technical Support Engineer position at Baker Hill Solutions is to provide Tier 2 support to our external clients in a high energy, fast paced, and team-oriented environment. The primary responsibilities of this role are to analyze and resolve client-facing production issues. Additionally, this role can be a full-stack software developer playing a pivotal role in the fixing of simple to complex bugs of the system. As a core member of this team, you work closely with functional counterparts across the organization to resolve client's issues, understand complex business requirements, and build cutting-edge solutions following the robust development process. Or this role can be a highly skilled person understanding Banking and how the Baker Hill solutions solve the client's needs. Ideally, the role will have strong technical skills working with the technology stack that Baker Hill solutions utilize.Overall, an ideal candidate will thrive using their technical and problem-solving skills to work efficiently, accurately, and courteously with team members and clients to offer the best possible solutions in a timely manner.
Essential Functions/Job Duties:
Provide answers and resolves problems for clients via phone, email, or online for Baker Hill software products; including testing, troubleshooting, and implementing necessary configuration changes and updates.
Partners with clients to provide insight, analysis, and solutions to business problems.
Actively collaborate with other team members and develops strong working relationships with clients, service/sales team, and other key stakeholders.
Manage multiple priorities daily from both external and internal clients in a professional and timely manner. Monitor accuracy and completeness of all assigned tasks.
Facilitate the transfer of technical information to potentially non-technical clients.
Design and develop high-performance and impactful software to solve complex business problems.
Deliver highly functional systems and tools to support our financial SaaS platforms.
Identify and improve the efficiency, scalability, operability, and security of systems. Participate in design and code reviews.
Communicate complex technical concepts concisely to non-technical counterparts.
Adopt, embrace, and promote agile, waterfall, and test-driven software development practices.
Reviews project proposals, evaluates alternatives, provides estimates and makes recommendations.
Analyzes program performance during execution while using various programming languages and techniques.
Identify potential process improvement areas and suggest options and recommends approaches.
Skills/Qualifications:
2-3 Software development, specifically web applications
Strong C#, .NET, AZURE, SQL, RDMS, ETL, SSIS, MVC, OO Principles, HTML, CSS, and JQuery
Strong knowledge of sound development practices - ability to communicate these to non-technical audience
Excellent problem solving, analytical skills, and debugging skills
Strong time management skills - ability to work on multiple projects in same time frame.
Strong willingness to collaborate and work with a team
Strong knowledge of Waterfall and Agile Methodologies
Demonstrate proficiency with AI tools such as Co-Pilot and/or ChatGPT, leveraging them proactively to streamline workflows and enhance task efficiency
Willingness to mentor/train less experienced associates
Knowledge of SCM systems and best practices
Knowledge of Continues Integration Platform
Experience with Business Objects is a plus
Experience with HIPA or PCI Security Practices is a plus
Strong CS fundamentals, including proficiency in algorithms, data structures, and OOP
Solid understanding of RDBMS technologies and SQL
Experience with REST based APIs design (XML, JSON, etc.)
Ability to work independently as well as in teams, in a fast-paced environment
Strong knowledge of multiple department applications, subsystems and functions.
Strong oral and written communication skills.
Strong problem solving and analytical skills.
Critical qualities to success in this position includes: self-starter, leader, takes initiative, independent worker, believes in continuous learning; and has special attention to detail.
Strong organizational skills
Banking industry knowledge preferred.
Education:
BS/BA Computer Science, Mathematics, or other related degrees Preferred
This position requires regular onsite work at our Carmel, Indiana office. Candidates must be able to commute to and work from this location as part of their role.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to assign or reassign duties and responsibilities to this position at any time as business needs evolve.
Auto-ApplyFinancial Advisor
Kokomo, IN job
This job posting is anticipated to remain open for 30 days, from 12-Dec-2025. The posting may close early due to the volume of applicants. If you find yourself at a professional crossroads, a career as a financial advisor may be the right change for you. Financial advisors partner with clients to help them achieve their long-term financial goals: retirement, building wealth, estate strategies, funding education and more. As a financial advisor with Edward Jones, you'll develop and grow your own practice, supported by your branch team, a home-office team and other regional financial advisors. You'll benefit from the experience that comes from 100 years of history. We're proud to have more offices in the U.S. and Canada than any other investment firm, serving over eight million clients.
Our financial advisors are valued partners, and we credit much of our success to their unique experiences and professional backgrounds. We value an inclusive environment where everyone's different viewpoints help to achieve results. Financial advisors lead the branch team to serve clients and contribute to the firm's purpose. They deeply understand the client's goals and why they are important to accelerate trust and help them stay on track. Edward Jones helps you positively impact clients' lives and work together to achieve their long-term financial goals, enabling you to make a difference in your community.
We'll give you the support you need. Our team will be there every step of the way, providing:
Paid training - Get registered and licensed and learn how to be a financial advisor with the industry's top training program¹.
Salary for the first five years as you begin to build your practice²
A firm-provided branch office in the community
Branch office support to help lighten the load so you can focus on your clients
A support network that extends from your branch office to your region to the home office - You'll work independently, but will have a team of thousands backing you every step of the way.
You can also expect...
No ceiling to your earning potential and growth, and your compensation is tied to the effort you put in
A compensation package that includes opportunities for commissions, profit sharing and incentive travel
The flexibility that you need to balance your personal and professional lives - the best of both worlds
A culture of continuous improvement and professional development
Key Responsibilities
Build relationships to create new clients via face-to-face and virtual sourcing strategies (residential, business, networking, introductions and referrals, social media, and speaking engagements).
Deeply understand clients' and prospective clients' needs, priorities, and concerns to accelerate trust and create personalized, comprehensive strategies to help them achieve their goals.
Oversee branch processes, roles, and responsibilities to ensure a high-quality, streamlined client experience consistent with firm policies and procedures, regulatory requirements, and ethical guidelines.
Engage the branch team to create, monitor, and adjust the branch business plan to increase branch effectiveness and achieve desired business results.
Create a highly engaging environment in the branch of mutual trust, respect, feedback and accountability.
¹ For the 25th consecutive year, Edward Jones was named a top company for training. The firm ranked No. 17 on Training magazine's prestigious 2025 Training APEX awards listed by Training magazine. 2025 Training Magazine Training Apex Award, published February 2025, date as of September 2024, an application fee was required for consideration
² As your new asset compensation and commissions increase over the first five years, salary will decrease
Benefits:
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), disability income continuation, basic life, and basic AD&D coverage. Income continuation, basic life, and basic AD&D coverage are provided at no cost to financial advisors. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account and flexible spending account. Financial advisors enjoy flexibility in their schedule and, where required by applicable law, are eligible for paid sick leave and paid time off. Financial advisors may be eligible for bonuses; profit sharing; paid medical and parental leave for Financial Advisors that satisfy eligibility requirements; and participation in the firm's Travel Award Program. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to financial advisors, please visit our benefits page.
Compensation:
We know that building a business takes time, so we've built a new financial advisor compensation program that supports and rewards you as you learn the skills, systems and business practices you need to succeed in our client-first business model. The new financial advisor compensation program includes trainee pay, a supplemental salary for up to five years, commissions and compensation for new assets gathered for the first five years.
For more information regarding compensation please click the link below.
New Financial Advisors Compensation
Supplemental Starting Salary Range $45,000 - $100,000
Read More About Job Overview
Skills/Requirements
Successful financial advisors demonstrate a unique combination of ambition, self-motivation, and commitment to establishing long-term client relationships. Financial advisors grow the business through identifying and creating new clients through initial discover of financial goals and deepening relationships with existing clients by reviewing investment strategies and implementation recommendations. Financial advisors earning potential is reflective of their performance.
What characteristics would make you a successful financial advisor?
An interest in financial services/markets and how they work
Love of learning and challenges, including determination to succeed
Skilled in long-term relationship building
Comfortable in your ability to think critically
Passion for new opportunities
Can you see yourself...
Learning to be a financial advisor through our comprehensive training program?
Delivering personalized investment and financial solutions to your clients?
Taking ownership of your business's growth and success?
Meeting professional and personal objectives as they relate to building your practice?
Working in and positively impacting your local community?
Skills/Requirements
Candidates should have at least one of the four qualifications bullets listed below:
A bachelor's degree is strongly preferred or equivalent work-related experience within the securities/financial services industry
Financial services and/or sales experience
Financial services registration, licensing, or certification
Professional and/or military career progression
Licensing:
SIE (which can be obtained without Firm sponsorship), Series 7 and Series 66 will be required; if not currently registered, registrations may be obtained at Edward Jones during the assigned paid study period.
FINRA registrations required within three months. State insurance licenses will be required.
As an associate, you are required to complete ongoing training offered by the firm and regulatory authorities (FINRA and SEC), as well as required CE training to ensure licenses remain in good standing.
Read More About Skills/Requirements
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Read More About Awards & Accolades
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
#LI-USFATA
Registered Branch Associate
Goshen, IN job
Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.
You thrive in an inclusive team environment, are a continuous learner, have a people-serving mindset and are passionate about making an impact to change lives. You and your financial advisor will complement each other to create capacity and provide value to your community.
Job Overview
Position Schedule: Full-Time
Branch Address: 2020 Elkhart Rd Suite A, Goshen, IN
This job posting is anticipated to remain open for 30 days, from 10-Dec-2025. The posting may close early due to the volume of applicants.
Our Registered Branch Associates are an essential part of the client team, and we rely on their unique experiences, insights, and professional backgrounds. We value different viewpoints to help achieve exceptional results and improve the lives of our clients.
Registered Branch Associates create capacity for the Financial Advisor by partnering together to serve existing clients at the direction of the Financial Advisor. Registered Branch Associates support the branch process in order to provide a streamlined client experience, understand client' motivations and goals, and accelerate trust within the branch team.
We'll give you training and the support you need, providing:
Training which may include mentoring, job shadowing, coaching and branch office visits
A support network that extends beyond your branch office and includes headquarters assistance via phone, email and firm intranet resources
As a salaried professional, you can also expect...
A culture of continuous improvement and professional development
Full-time Associates receive the following benefits:
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
You'll be competitively compensated...
Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.
The hiring minimum and maximum range shown below is a subset of the total pay range. There are opportunities for merit-based salary increases as you progress in the Registered Branch Associate role.
Hiring Minimum: $29.08
Hiring Maximum: $30.90
Read More About Job Overview
Skills/Requirements
Skills:
Ability to learn and apply legal and regulatory requirements related to selling financial solutions
Work independently with strong problem solving, critical thinking, and sound judgement
A resilient, creative and progressive mindset
Motivated to achieve results as an individual and team
Attention to detail, organization, and time management
Key responsibilities:
Deepening relationships with existing clients
Gather information and collect suitability information to open new accounts
Research portfolio performance, cost/fees, asset allocation, changes to portfolio construction/investments, and make recommendations to Financial Advisor and communicate to client on behalf of Financial Advisor when in agreement with recommendation
Execute Financial Advisor solicited buy/sell orders and confirm with clients
Answer general client questions regarding Edward Jones Stock recommendations and withdrawals
Actively business plan and work as a team to continuously evaluate and execute branch strategies
Continually develop yourself to grow personally and professionally
Can you see yourself...
Building meaningful connections and long-lasting relationships with clients
Managing multiple projects in a dynamic and highly collaborative organization
Identifying, analyzing, and resolving a wide variety of issues related to personalized investment solutions, involving the financial advisor when appropriate
Desire to be part of a continuous learning environment, incorporating feedback and adapting to changes
Requirements:
High School Diploma/Equivalent required; Bachelor's degree preferred
3-5 years of relevant experience in securities/financial services industry preferred
Series 7 and Series 66 required; if not currently registered, registrations may be obtained at Edward Jones during the assigned study period
FINRA registrations are required within three months. State insurance licenses are also required
As an associate, you are required to complete all ongoing training offered by the firm and regulatory authorities FINRA and/or SEC
Complete required CE training to ensure license(s) are in good standing
Read More About Skills/Requirements
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Read More About Awards & Accolades
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Assistant Store Manager
Fort Wayne, IN job
Your Opportunity:
Assistant Store Manager CheckSmart Fort Wayne, IN
As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.
What We Offer:
Compensation
The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum one year's experience in customer service, sales, or retail.
At least 3 months of supervisory, key holder, or relevant leadership experience
Excellent verbal and written communication skills.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Management experience in retail, convenience store, grocery, finance, service, or related industries.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
What You'll Do - Essential Duties and Responsibilities:
Maximize customer success by offering financial services that fit their needs.
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
Maintain customer information in the point of sale (POS) system with accuracy and integrity.
Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyWould you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team. At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.
Job Overview
Position Schedule: Full-Time
Branch Address: 11415 Overlook Drive, Fishers, IN
This job posting is anticipated to remain open for 30 days, from 09-Dec-2025. The posting may close early due to the volume of applicants.
If you find yourself looking for a fulfilling career, the Senior Branch Office Administrator (Sr. BOA) role may be the right opportunity for you. The Sr. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the Sr. BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our Sr. BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.
Role Summary:
As a Sr. Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.
We'll give you the support you need. Our team will be there every step of the way, providing:
Comprehensive 6-month training including an experienced peer to help mentor you
A wide support network that extends from your branch office to your region to the home office
You'll often work independently but will have a team of thousands backing you every step of the way
Can you see yourself...
Delivering exceptional personalized service to ensure clients feel understood and informed
Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
Actively listen for situations in the clients' lives that may indicate a need for additional services
Driving marketing activities such as planning and executing events
You can also expect...
A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
An inclusive environment where everyone's different viewpoints are valued and help to achieve results.
We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being
Full-time Associates receive the following benefits:
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
You'll be competitively compensated...
Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.
Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance.
The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the Sr. BOA role.
Hiring Minimum: $22.50
Hiring Maximum: $23.91
Read More About Job Overview
Skills/Requirements
What skills would make you a successful Sr. BOA?
Analytical Thinking
Attention to Detail
Adaptability
Conversational Skills
Digital Tool Utilization
Team Collaboration
Role Requirements
5+ years of related financial services, banking, or legal experience plus demonstration of job progression/responsibility
Client Service: Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
Account Management: Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.
Administrative & Operational Support: Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.
Read More About Skills/Requirements
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Read More About Awards & Accolades
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Financial Advisor
Lowell, IN job
This job posting is anticipated to remain open for 30 days, from 11-Dec-2025. The posting may close early due to the volume of applicants. If you find yourself at a professional crossroads, a career as a financial advisor may be the right change for you. Financial advisors partner with clients to help them achieve their long-term financial goals: retirement, building wealth, estate strategies, funding education and more. As a financial advisor with Edward Jones, you'll develop and grow your own practice, supported by your branch team, a home-office team and other regional financial advisors. You'll benefit from the experience that comes from 100 years of history. We're proud to have more offices in the U.S. and Canada than any other investment firm, serving over eight million clients.
Our financial advisors are valued partners, and we credit much of our success to their unique experiences and professional backgrounds. We value an inclusive environment where everyone's different viewpoints help to achieve results. Financial advisors lead the branch team to serve clients and contribute to the firm's purpose. They deeply understand the client's goals and why they are important to accelerate trust and help them stay on track. Edward Jones helps you positively impact clients' lives and work together to achieve their long-term financial goals, enabling you to make a difference in your community.
We'll give you the support you need. Our team will be there every step of the way, providing:
Paid training - Get registered and licensed and learn how to be a financial advisor with the industry's top training program¹.
Salary for the first five years as you begin to build your practice²
A firm-provided branch office in the community
Branch office support to help lighten the load so you can focus on your clients
A support network that extends from your branch office to your region to the home office - You'll work independently, but will have a team of thousands backing you every step of the way.
You can also expect...
No ceiling to your earning potential and growth, and your compensation is tied to the effort you put in
A compensation package that includes opportunities for commissions, profit sharing and incentive travel
The flexibility that you need to balance your personal and professional lives - the best of both worlds
A culture of continuous improvement and professional development
Key Responsibilities
Build relationships to create new clients via face-to-face and virtual sourcing strategies (residential, business, networking, introductions and referrals, social media, and speaking engagements).
Deeply understand clients' and prospective clients' needs, priorities, and concerns to accelerate trust and create personalized, comprehensive strategies to help them achieve their goals.
Oversee branch processes, roles, and responsibilities to ensure a high-quality, streamlined client experience consistent with firm policies and procedures, regulatory requirements, and ethical guidelines.
Engage the branch team to create, monitor, and adjust the branch business plan to increase branch effectiveness and achieve desired business results.
Create a highly engaging environment in the branch of mutual trust, respect, feedback and accountability.
¹ For the 25th consecutive year, Edward Jones was named a top company for training. The firm ranked No. 17 on Training magazine's prestigious 2025 Training APEX awards listed by Training magazine. 2025 Training Magazine Training Apex Award, published February 2025, date as of September 2024, an application fee was required for consideration
² As your new asset compensation and commissions increase over the first five years, salary will decrease
Benefits:
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), disability income continuation, basic life, and basic AD&D coverage. Income continuation, basic life, and basic AD&D coverage are provided at no cost to financial advisors. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account and flexible spending account. Financial advisors enjoy flexibility in their schedule and, where required by applicable law, are eligible for paid sick leave and paid time off. Financial advisors may be eligible for bonuses; profit sharing; paid medical and parental leave for Financial Advisors that satisfy eligibility requirements; and participation in the firm's Travel Award Program. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to financial advisors, please visit our benefits page.
Compensation:
We know that building a business takes time, so we've built a new financial advisor compensation program that supports and rewards you as you learn the skills, systems and business practices you need to succeed in our client-first business model. The new financial advisor compensation program includes trainee pay, a supplemental salary for up to five years, commissions and compensation for new assets gathered for the first five years.
For more information regarding compensation please click the link below.
New Financial Advisors Compensation
Supplemental Starting Salary Range $45,000 - $100,000
Read More About Job Overview
Skills/Requirements
Successful financial advisors demonstrate a unique combination of ambition, self-motivation, and commitment to establishing long-term client relationships. Financial advisors grow the business through identifying and creating new clients through initial discover of financial goals and deepening relationships with existing clients by reviewing investment strategies and implementation recommendations. Financial advisors earning potential is reflective of their performance.
What characteristics would make you a successful financial advisor?
An interest in financial services/markets and how they work
Love of learning and challenges, including determination to succeed
Skilled in long-term relationship building
Comfortable in your ability to think critically
Passion for new opportunities
Can you see yourself...
Learning to be a financial advisor through our comprehensive training program?
Delivering personalized investment and financial solutions to your clients?
Taking ownership of your business's growth and success?
Meeting professional and personal objectives as they relate to building your practice?
Working in and positively impacting your local community?
Skills/Requirements
Candidates should have at least one of the four qualifications bullets listed below:
A bachelor's degree is strongly preferred or equivalent work-related experience within the securities/financial services industry
Financial services and/or sales experience
Financial services registration, licensing, or certification
Professional and/or military career progression
Licensing:
SIE (which can be obtained without Firm sponsorship), Series 7 and Series 66 will be required; if not currently registered, registrations may be obtained at Edward Jones during the assigned paid study period.
FINRA registrations required within three months. State insurance licenses will be required.
As an associate, you are required to complete ongoing training offered by the firm and regulatory authorities (FINRA and SEC), as well as required CE training to ensure licenses remain in good standing.
Read More About Skills/Requirements
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Read More About Awards & Accolades
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
#LI-USFATA
Associate & Labor Relations Partner
South Bend, IN job
The Associate & Labor Relations Partner is a key member of the Associate and Labor Relations Center of Excellence (COE), reporting directly to the Manager of Associate & Labor Relations. This role is instrumental in cultivating a positive, compliant, and inclusive workplace by leading complex employee relations investigations, supporting labor relations strategy, and ensuring consistent application of policies and procedures. The Partner plays a critical role in resolving workplace concerns, managing union relationships, and supporting organizational compliance with employment laws and collective bargaining agreements.
Key Responsibilities:
Associate Relations:
Serve as the primary investigator for complex employee relations matters, including allegations of misconduct, harassment, discrimination, and retaliation.
Conduct thorough, impartial investigations and prepare detailed documentation and recommendations.
Provide coaching and guidance to managers on performance management, corrective action, and conflict resolution.
Support the resolution of EEOC claims and other regulatory complaints in collaboration with legal and compliance teams.
Labor Relations:
Lead or support the negotiation of collective bargaining agreements (CBAs), ensuring alignment with organizational goals.
Serve as a liaison with union representatives to maintain positive labor-management relationships.
Manage grievance and arbitration processes, ensuring timely and fair resolution in accordance with CBAs and policies.
Provide guidance to leaders on contract interpretation and labor-related matters.
Policy & Compliance:
Ensure consistent application of HR policies and procedures across all employee and labor relations matters.
Monitor trends in associate relations and labor activity to identify risks and recommend proactive solutions.
Support compliance with federal, state, and local employment laws, including Title VII, ADA, FMLA, and NLRA.
Training & Development:
Assist in the development and delivery of training for leaders on topics such as investigations, documentation, conflict resolution, and labor relations fundamentals.
Promote awareness and understanding of policies, procedures, and best practices across the organization.
Organizational & Operational Support
Partner with HR Business Partners and leaders to support a positive workplace culture and address emerging concerns.
Complete special projects and other duties as assigned to support the goals of the Associate & Labor Relations COE.
Job Qualifications:
Education & Experience:
Bachelor's degree in Human Resources, Industrial Relations, Business, or a related field preferred.
Advanced HR certifications (PHR, SPHR, SHRM-CP) preferred.
Minimum of 5 years of progressive HR experience, including at least 2 years of direct labor relations experience.
Demonstrated experience conducting workplace investigations and managing complex associate relations issues.
Experience with union negotiations and grievance handling required.
Experience in a COE environment or within a complex, regulated industry is a plus.
Skills & Abilities:
Strong knowledge of employment and labor laws, including EEOC regulations and collective bargaining processes.
Proven ability to conduct sensitive investigations with discretion, fairness, and professionalism.
Exceptional interpersonal, communication, and conflict resolution skills.
Ability to build trust and credibility with associates, leaders, and union representatives.
Proficiency in Microsoft Office and HRIS systems.
D365 Finance Functional Consultant
Carmel, IN job
Must Have Technical/Functional Skills
10 + years' experience in consulting in consulting Microsoft Dynamics 365/Ax2012 - General ledger & Finance
Knowledge of Implementation and Support necessary. Knowledge of Microsoft Dynamics 365F&o/AX2012 -
Project Management & Accounting, General Ledger, Bank, Fixed Asset, AR, AP, Consolidation,
Cash & Bank Management, Workflow is must.
Added Knowledge of Consolidation, Minority Interest, of International Countries GAAP,
Localization will be added advantage.
Knowledge of Microsoft Dynamics D365, AX 2012 R3
Functional Skills:
o Core Finance (Accounting & MIS)
o Consolidation
o IFRS, US GAAP & other countries GAAP
o Product Costing & manufacturing / production costing (Process Industry)
o Chart of Account Structure for multi-Company, Multiple Divisional, multi-geography
o Consolidation
o Banks Reconciliation
Additional Skill: Understanding of Scope of Work & Change Request management is required
Roles & Responsibilities
Implementation and Support of Microsoft Dynamics 365/Ax2012 - General ledger & Finance
Generic Managerial Skills, If any
Base Salary Range: $120,000 - $160,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Assistant Store Manager
Greencastle, IN job
Your Opportunity:
Assistant Store Manager Check Into Cash Greencastle, IN
As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.
What We Offer:
Compensation
The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum one year's experience in customer service, sales, or retail.
At least 3 months of supervisory, key holder, or relevant leadership experience
Excellent verbal and written communication skills.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Management experience in retail, convenience store, grocery, finance, service, or related industries.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
What You'll Do - Essential Duties and Responsibilities:
Maximize customer success by offering financial services that fit their needs.
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
Maintain customer information in the point of sale (POS) system with accuracy and integrity.
Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'd thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplySerialization Packaging Support Engineer
Indianapolis, IN job
Must Have Technical/Functional Skills
The Serialization Packaging Support Engineer is responsible for providing technical support and ensuring compliance for serialization systems on packaging lines. This role involves troubleshooting, maintaining, and improving serialization hardware and software to meet global regulatory requirements and company standards.
Required Skills
• Technical: Industrial automation, PLC programming, vision inspection systems, SQL databases.
• Domain Knowledge: Pharmaceutical serialization solutions (Systech, Antares, Seavision, Tracelink).
• Compliance: GMP processes, packaging qualification standards.
• Soft Skills: Problem-solving, multitasking, cross-cultural communication, ability to work independently
• Experience with Systech or similar Pharma serialization and packaging solutions (Systech - Guardian, Advisor and Centri systems)
• Experience with SQL databases and network troubleshooting.
• Knowledge of SCADA systems and MES/OEM integration.
• Ability to work independently and in a global team environment.
• Strong documentation and reporting skills.
Key Responsibilities
• Provide day-to-day technical support for serialization systems (vision systems, printers, scanners, PLCs) in 24/7 support environment.
• Troubleshoot and resolve serialization-related issues on packaging lines.
• Execute equipment qualification (IQ/OQ/PQ) for serialization components.
• Collaborate with automation and IT teams for integration of MES, SCADA, and serialization systems.
• Collaborate with IT teams for system integration, database management, and network connectivity.
• Ensure compliance with GMP, DSCSA, EU FMD, and other regulatory requirements.
• Participate in audits and provide necessary documentation for serialization systems.
• Manage incidents and changes through established governance processes.
• Work with vendors and cross-functional teams to implement upgrades and improvements.
• Analyze performance data and recommend process optimization strategies.
• Maintain accurate documentation for serialization systems and procedures.
Salary Range: $85,000 $110,000 Year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification &am p; amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Executive Assistant, Sr
Evansville, IN job
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Old National Bank is seeking to fill the position of Executive Assistant, Sr. The Executive Assistant, Sr provides administrative support to the ELT member(s) and/or Senior Leader(s), as assigned. This role also provides administrative and general office support to Old National Leaders and provides administrative support and assistance to other Old National staff as directed.
Salary Range
The salary range for this position is $21.50/hr. - $37.50/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.
Key Accountabilities
Assist and support daily activities of Management
Assist in projects as directed by Management and others
Coordinate, schedule, and participate in meetings as required (take minutes, prepare agendas, maintain records); Assist in meetings as directed by Management and others
Assist with administration of invoices and expense reimbursements
Prepare & distribute reports, presentations, spreadsheets as needed
Maintain office organization and supplies
Manage incoming mail and documents
Ensure timely handling of sensitive documents
Manage incoming phone calls from vendors, customers, etc.
Assist with sponsorship requests, payments, and other items as directed
Assist with internal and community meetings and events
Coordinate meetings and travel arrangements for ONB Leadership
Serves as property liaison with property management company and other corporate departments
Provide administrative support to other ONB staff as directed
Key Competencies for Position
Communication: Effectively shares information and ideas with individuals and groups; displays self-awareness and self-management, tailors the delivery to the audience, and selects suitable delivery method(s).
Collaboration: Actively seeks, develops, and maintains trusted relationships with others to achieve business goals and objectives.
Planning and Organizing: Ability to determine a course of action, set and manage priorities, and ensure optimal resources to achieve individual and/or team objectives; Adapts to unexpected changes in circumstance to ensure targets/deadlines are met; Consistently meets goals, milestones, and deliverables within the expected timeframe
Technical Knowledge: Possesses the required technical knowledge to perform the role effectively; continuous learning to adopt new trends or expertise
Qualifications and Education Requirements
High School diploma or GED Equivalent; Associates Degree in Administrative Services/Business preferred
Minimum five years of administrative and/or banking experience preferred
Strong working knowledge of full Microsoft suite: Word, Excel, PowerPoint, Outlook, TEAMS, Forms, Stream, Yammer, SharePoint and other Video Conference software
Strong communication and organizational skills
Must be able to demonstrate flexibility and agility in approach to work and manage changing priorities and deadlines
Ability to ensure proper management of confidential information
Ability to communicate with team members at all levels within the organizations
Excellent organizational skills with the ability to prioritize a multitude of tasks by volume, urgency, etc.
Proficient in administrative tasks, filing, and general office skills; detail-oriented
Ability to cross-functionally coordinate/collaborate various team projects & initiatives.
Ability to demonstrate creative design abilities used in the creation of a wide variety of content preferred
Key Measures of Success/Key Deliverables
Effective administration of responsibilities
Contribute to the assigned team by achieving goals and delivering results
Meet administrative support needs of assigned ELT member(s) or Sr Leaders
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values. We are optimistic. We are collaborative.
We are inclusive. We are agile.
We are ethical.
We are Old National Bank.
Join our team!
We can recommend jobs specifically for you! Click here to get started.
If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)
Auto-ApplyAV - Coliseum - Part Time A/V Tech
Fort Wayne, IN job
Department: Coliseum FLSA Status: Non-exempt Classification/Level: Part-Time Date: 09/2024 Under the Direction of the Technical Manager of AV/IT Services , the part-time Audio Visual Technician will assist in the setup, operation, and dismantling of audiovisual (AV) equipment for events at the War Memorial Coliseum. This role supports the Technical Manager of AV/IT Services by ensuring smooth technical operations, troubleshooting equipment issues, and maintaining AV gear during events such as concerts, sports, and meetings. This position is Not Covered (at-will) as defined by The Board of Commissioners of the County of Allen Employee Handbook.
ESSENTIAL FUNCTIONS:
Assists in setting up, operating, and dismantling AV equipment for various events.
Supports the Technical Manager of AV/IT Services with sound reinforcement and lighting setup as needed.
Transports and installs media equipment, such as speakers, monitors, and cameras.
Runs preliminary tests on AV systems to ensure functionality before events.
Troubleshoots equipment issues during events to ensure smooth operation.
Performs basic repairs and routine maintenance under the supervision of the Technical Manager of AV/IT Services .
Assists with programming and performing electrical wiring tasks as directed.
Collaborates with the Technical Manager of AV/IT Services to meet client needs and ensure successful event execution.
Maintains positive relationships with clients and event organizers.
Coordinates with AV staff to ensure timely setup and smooth operations.
Cleans, organizes, and maintains AV equipment.
Manages inventory of AV equipment, cables, and accessories.
Performs regular maintenance checks and updates software on AV systems.
Provides support for events, including concerts, meetings, and commencements.
Perform other duties as assigned, including additional hours as needed.
REQUIREMENTS:
High School Diploma or GED with three years' experience in sports and/or event production or related field
Certificates in AV production preferred
Valid Driver's License to operate County owned vehicles
Knowledge of arena scoring equipment to troubleshoot problems and operate the equipment
Knowledge of AV production logistics to plan, prepare, and set-up productions appealing to clients and guests
Ability to work in a high stress environment with time constraints
Knowledge of electricity to pull cables, create custom video/data cables, and troubleshoot issues
Ability to work well in a team to complete tasks and goals given to the AV production team
Ability to troubleshoot issues that arise during live productions
Ability to work flexible shifts including nights, holidays, and weekends to work events
Strong computer skills with the ability to use Microsoft Office and other job related software
PERSONAL WORK RELATIONSHIPS:
The part-time Audio Visual Technician works with other county employees and the general public when assisting with the production of all AV productions with the War Memorial Coliseum.
WORKING CONDITIONS/PHYSICAL DEMANDS:
The part-time Audio Visual Technician works in a fast-paced environment at the War Memorial Coliseum, involving frequent sitting, typing, and fine motor skills with attention to detail. Physical activities include occasional lifting up to thirty pounds, pushing, pulling, bending, climbing, and working at heights up to 150 feet. The role includes exposure to extreme noise, dangerous equipment, forklifts, heavy machinery, and confined spaces. Tasks often require extended periods of sitting or standing, with a strong focus on accuracy and repetitive hand movements.
The position often involves frequent sitting, typing, fine motor skills, and occasional lifting up to thirty pounds, climbing, and working at heights up to 150 feet.
Expect frequent typing and a need for meticulous attention to detail.
Tasks are predominantly stationary; focusing heavily on accuracy and involving repetitive hand movements.
The description below outlines the physical requirements specific to the A/V Services Technician's role:
PHYSICAL REQUIREMENTS
Occasionally =
1 to 2 hours
Frequently =
3 to 4 hours
Repeatedly =
5 to 6 hours
Continuously =
7+ hours
Sitting
X
Standing
X
Walking
X
Fine Motor Skills
X
Gross Motor Skills
X
Repetitive Motions
X
Lifting
X
Carrying
X
Pushing/Pulling
X
Physical Endurance
X
SUPERVISION:
None
LICENSING:
Valid Driver's License to operate County owned vehicles
IMMEDIATE SUPERVISOR:
Technical Manager of AV/IT Services
HOURS:
Ability to work flexible shifts including nights, holidays, and weekends to work events
EEO CATEGORY:
1503
WORKERS'S COMP CODE:
9016
Qualification and Validation Analyst
Indianapolis, IN job
Must Have Technical/Functional Skills
Experience in executing equipment validation including IQ/PQ/OQ in regulated environment
Experience supporting in a GMP environment
Excellent written and verbal communication skills
Roles & Responsibilities
Author equipment qualification and validation packages
Plan coordination with equipment manufacturer or supplier for preventative maintenance
Technical review and execution of qualification/validation protocols
Execution of CSV initiatives
Apply knowledge of quality principles, GMPs, federal regulations and standard procedures to deliverables
Initiate CSV change controls on equipment
Salary Range: $72,000 - $75,000 a Year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Transactions Specialist II / 1st Shift
Indianapolis, IN job
Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist II within JPMorganChase, you will play a crucial role in processing and servicing transactions, ensuring smooth operations for all customer accounts. Your responsibilities include handling document transactions, which may involve moderately complex tasks within a structured and supervised environment. You will be tasked with extracting checks and remittances from envelopes, inputting data into systems, and maintaining the highest standards of production and accuracy. Your critical thinking and problem-solving skills are essential for success in this role.
**Job responsibilities**
+ Process and clear transactions, adhering to established routines and procedures, ensuring accuracy and timeliness.
+ Handle customer inquiries and requests related to account balances and transactions, providing a positive customer experience at all touchpoints
+ Escalate non-routine issues to senior team members, applying common sense and experience of similar situations to identify potential solutions.
+ Contribute to innovation efforts by applying knowledge of artificial intelligence and automation to optimize transaction processes.
+ Maintain up-to-date knowledge of market products and industry regulations, using this knowledge to ensure compliance in all transaction activities.
**Required qualifications, capabilities, and skills**
+ Baseline knowledge of transaction management processes, including processing, clearing, servicing, researching, and settling transactions.
+ Demonstrated ability to handle customer inquiries and requests, with a focus on providing a positive customer experience.
+ Experience with escalating non-routine issues, applying common sense and experience of similar situations to identify potential solutions.
+ Developing proficiency in artificial intelligence and automation, with experience applying these technologies to optimize transaction processes.
+ Familiarity with market products and industry regulations, with the ability to apply this knowledge to ensure compliance in transaction activities.
+ High school diploma or GED required.
+ Physical requirements: sitting up to 95% of the time, standing up to 10% of the time, lifting up to 5% of the time and up to 50 pounds, walking up to 10% of the time.
**Preferred qualifications, skills, and capabilities**
+ Familiarity or developing knowledge of automation and process optimization tools or technologies.
Schedule: Monday - Friday, 7:00 am - 3:30 pm or 8:00 am - 4:30 pm
This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Desktop Support Engineer
South Bend, IN job
Must Have Technical/Functional Skills:
• Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services
• Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle
• Work with vendors to conduct physical asset audit and maintain asset stock rooms
• End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
• Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
• Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
• Smart hands support for Server and Network devices
• Train the Trainer
Roles & Responsibilities:
• 100% Work from Office (Client location)
• Asset inventory management (New Device Asset/Import/Physical Stocking)
• PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets.
• Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import)
• Accessory Request Fulfillment and Unknown Device Research/Investigation
• PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle)
• Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels)
• Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations)
• New Hire onboarding training and orientation
• AV Meeting Room support
Base Salary Range: $50,000 - $70,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Product Owner
South Bend, IN job
Beacon Health System is seeking an experienced Web Product Owner to lead the rebuilding and redesigning of our consumer-facing website. This is a critical and time-sensitive initiative aimed at transforming the way consumers engage with our digital front door. The ideal candidate will bring deep expertise in web product strategy and development, AI-enhanced user experiences, design and content process collaboration, and scalable web governance models.
10+ years of experience in web product ownership, digital strategy, or related roles.
Familiarity with CMS platforms (e.g., Sitecore, Drupal, WordPress) and front-end technologies, as well as headless CMS.
Contract Details:
Type: Full-time, Contract
Duration: ~18 months
Start Date: As soon as possible
Location: Remote
Banker I
Mooresville, IN job
Job Description
Summary of Job Responsibilities:
Under general supervision, and in line with established policies and procedures, serves as a primary service and sales contact for all Bank customers. Executes a variety of basic entry level functions, including but not limited to, processing everyday transactions, creation of monetary instruments, referring customers into checking, savings and other account-based products, and helping customers identify and adopt solutions to protect their money from fraud.
Essential Duties:
Is accountable for representing the bank to the customer in a courteous, professional manner, and for engaging in behaviors that will advance the customer's relationship with the bank.
Processes all other bank-related transactions in accordance with deepening the customer relationship. Practices strong Know-Your-Customer (KYC), with the aim of becoming a trusted advisor to all members of the community
Handles cash and negotiable instruments with a keen eye for accuracy and fraudulent activity.
Cross-sells bank services in accordance with individual and branch performance goals.
Operates in a team environment and provides excellent customer service.
Responsible for the completion of tasks necessary to secure company assets.
Uphold the customer and employee service standards established
Accurately opens personal deposit accounts and completes higher level customer requests in accordance with bank standards.
Skills and Abilities Required:
The ability to communicate, speak clearly, and demonstrate a high level of interpersonal skills necessary to represent the bank in dealing with customers.
Strong computer skills with both desktop and handheld platforms. Effective at using and navigating apps.
Ability to exercise critical thinking skills.
Preference of one year of experience in a consultative sales environment.
Minimum Requirements:
A high school diploma or equivalent.
The ability to read, write, and speak English; count currency and coin; and to perform simple arithmatic calculations.
Successful completion of credit check, drug screen, and background check.
Flexible schedule Monday-Friday and Saturday morning availability.
Two years of customer service experience OR completion of internal Banker Pathway I.
Working Conditions:
Minimum discomfort from noise, heat, dust, and other causes.
Required to stand for long periods when providing customer services
Exposed to potential robbery conditions. Receives detailed instructions and procedures to be followed to minimize the risk.
The ability to lift and carry cash drawers and coin bags (up to 25 pounds).
Purchasing Administrative Assistant 1
Merrillville, IN job
Starting Pay Rate is Based on Experience - Minimum Hourly Rate:
$19.00
Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well.
A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.
What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?
What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.
This department typically works Monday-Friday between 7am-5pm.
Supervisory Duties: None
Summary: Provides clerical office assistance to the Purchasing and Property management department leadership. This position is accountable for administrative and reception assistance for the team. Interacts with internal customers, i.e. bank associates who are requesting property management services. Files and tracks work orders, purchase requisitions, receipts, contracts, etc., in support of the Purchasing,Property Management team,Physical Security, and Mailroom.
Essential Duties:
Perform receptionist and admin function in a courteous manner for the department's primary phone line, interacting on business needs with all guests, contractors and vendors to the Purchasing,Property Management, and Physical Security departments.
Assign vendor, contractor and visitor badges for Purchasing and Property Management.
Maintain, build, and update forms and master files for vendors' Privacy Statements, Certificate of Insurance forms, and emergency contact information. Utilize mail merge, form building, etc.
Monitor company vehicle requisition log.
.
Maintains and updates Building Engines work order database system ensuring proper operations and access to the system.
Deliver WOW team assistance by acting as Property Management liaison, tracking work requests and following up with mechanics to ensure completion and the requester's satisfaction of work.
Track receipts for the Purchasing and Property Management team for monthly billing approvals.
Accept deliveries as needed.
Perforns as back-up for the associate that monitor the bank wide camera system to ensure cameras are working and adjusted properly.
Performs as back-up for the associate that review bank wide security system log and notifies appropriate parties when alarms are detected.
Assist the Purchasing and Property Management team to ensure that all safety and security drills and tests are performed, i.e. quarterly door alarm checks, fire drills, tornado drills, etc.
Maintain a professional manner, and a neat and organized work area.
Engage in personal development activities, required online learning, and/or classroom training.
Follow the Essentials of Excellence and exhibit the Corporate Values in both external and internal interactions.
Coordinates the Certificate of Insurance program with all vendors ensuring that all COIs are current and up to date.
Coordinates and performs monthly corporate campus security alarm testing.
Maintains corporate campus ID card program, issuing new cards, retrieving cards from former associates and tracks all changes.
Performs Purchasing back-up for office supply purchases
Performs as back-up to Mail Room daily functions during low staffing.
Supports OpCen by paying bills for Focus Building
Knowledge, Skills, and Abilities:
High level of organization due to the complexity of multiple demands and requests being made while maintaining daily operations.
Strong ability to prioritize multiple tasks and duties to ensure that the daily demands are addressed timely and efficiently without adversely affecting our ability to deliver WOW service.
Communication skills, both verbal and written, with all levels of bank associates, contractors, vendors, and Senior Executives.
Customer service-oriented approach when working with internal and external clients.
Intermediate level skills in Microsoft Excel, Outlook, and Word.
Physical activity required, including lifting, moving, and transporting packages/items up to 50 lbs.
Minimum Requirements:
High school diploma or GED required.
1+years of banking or administrative experience.
Internal Pay Level 6
What do I do now?
Apply with us!
Refer this opening to others!
Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at ************ or send us an email at *********************.
Equal Opportunity Employer: Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Member FDIC
Auto-ApplyTechnical Fraud Analyst
Indiana job
Apply now Work Type: Office Working Employment Type: Permanent Job Description: The role will be responsible for * Minimise Fraud losses by analysis of fraud trends, MIS, reviews, reporting and compliance
* Head Office Reporting and Stakeholder reporting for GBS supported countries
* Minimise fraud losses by recommending rules to detect real time fraud and also on pro-active basis.
* Provide co-ordination and support in rollout and execution of processes.
* Manage the processes and activities with current capacity.
* Ensure that policies and processes are followed
* Reduce Fraud Losses by way of Timely placement of system parameters.
* Ensure daily reports are produced without any delay
* To manage the relationship between country and other team members within FRSC.
* To ensure error free work.
* To provide Guidance to team members on operational issues.
* Develop and manage a full-fledged information system to identify fraud trends and initiate early identification and mitigation of fraud risks
* Provide system and information support to all regions
* Strengthen the transaction processing activities of the countries by recommending process/ policy changes where applicable and through regular training of front-end staff
* Provide forecast based on monthly MIS to assist in the prediction and accurate allocation of staffing to enhance report monitoring
* Regular and proactive fraud detection system parameter review/ management
* Review Daily MIS maintenance
* Maintenance and archival of all department documents.
* To actively participate in BCP / DR.
* To ensure exceptions arising out of KCSA / CST checks are immediately rectified and preventive action put in place to prevent recurrence.
* Ensure adequate training (On the Job, soft skill, etc.) is provided to all staff members
* Ensure that the team members only use systems and access information for which they have authorization and only use the systems and information in ways and for purposes for which they have been authorized.
* Participate in all meetings/discussions including monthly SRM calls organised by Country Stakeholders and provide necessary guidance/support
Key Responsibilities
Strategy
* Minimise Fraud losses by analysis of fraud trends, MIS, reviews, reporting and compliance
* Manage fraud risk, assisting businesses with implementing the 'best in class's tools & processes to minimize fraud losses while maintaining and adhering to customer charter goals and objectives.
Business
* Ensure the Fraud Risk Management framework is effectively embedded and communicated across Retail Customers segment.
* Identify industry best fraud risk infrastructure and management practices are tabled and are considered for adoption within the country
Processes
* Lead and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives for the country for Fraud Risk Management.
* Develop and maintain fraud management capabilities, skills and infrastructure in the country that are in compliance with both internal policies and external regulations and are responsive to fraud attacks.
* Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees
* Identify and track Key Performance Indicators (KPIs) to support strategy testing environment and daily operations.
* Continuously improve the operational efficiency and effectiveness of fraud risk management processes.
* Ensure effective recovery tracking process in place in the country
People & Talent
* Encourage and promote an active training and learning environment to facilitate excellence in risk management, risk awareness, behaviours and accountability.
Risk Management
* Deliver the defined aspects of the Fraud Risk role to support the Group's Fraud risk management approach and objectives.
* Ensure that the Fraud risk role is managed in accordance with the defined Fraud Risk Framework and associated Policy and Standards; and those issues are identified, escalated, and addressed as appropriate.
Governance
* Establish strong ties into the relevant business lines governance, risk and control committees to ensure adequate monitoring, tracking and governance of Fraud risk.
* Drive integration of Fraud Risk Framework and associated Policy and Standards into business lines and utilise for the ongoing governance process established within the Bank.
Regulatory & Business Conduct
* Display exemplary conduct and live by the Group's Values and Code of Conduct.
* Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
* Lead the Fraud risk team to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
* Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
* Business, Governance and Risk
* Group/ Country Fraud and Risk Operations
* CCO Retail Clients, RCOs, CCH, CCROs, SOROs
* Partnership Business, Risk, Compliance, FCC stakeholders
* Digital Channels Delivery
* Product Owners and Product Managers for various channels
* Fraud FRSC
* Regional / Country Business Heads and Product Head, CPBB Client segment
* Financial Crime Compliance and Shared Investigations Services
* Relevant members of Risk Operations management team
* Internal and External Auditors and Regulators
* Suppliers, Vendors and Consultants
Qualifications
* Proven experience (3-5+ years) in a fraud risk management in Digital Banking, Fraud investigation, in the Fraud risk field.
* Bachelor's degree in engineering, Finance & Accounting, Law, Business Management, or other related discipline.
* Good understanding of Retail and Business Banking processes & products, risks, threats and internal controls.
* Good understanding of the payment's ecosystem including various payment types
* Good understanding of the application and network security
* Being able to analyse data in detail and being able to provide deep insights
* Deep knowledge of fraud risks from both consumer and wholesale banking
* Good understanding of various fraud products and their capabilities
* Combination of hard and soft skills is required for this role
* Stakeholder management at various levels within the Bank
* Good understanding of various controls available and how these controls provide a layered defence
* Good presentation skills to be able to present, teach and train at various levels within the Bank
* Strong leadership, negotiation and collaboration skills, and ability to work effectively in a complex multicultural and multi-time zone organization.
* Ability to collect and analyse data, establish facts, and make recommendations in written and oral form.
* Ability to liaise with all parts of the Bank, including risk and business stakeholders.
* Excellent oral, written and communication skills.
Skills and Experience
* Technical Skills - Development
* Technical Skills - Delivery
* Technical Skills - Security
* Technical Skills - Data Analytics
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
* Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
* Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
* Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
* Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
* Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
* Flexible working options based around home and office locations, with flexible working patterns.
* Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
* A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
* Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Apply now
Information at a Glance
*
*
*
*
*