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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Billerica, MA | $97,061 | $46.66 |
| 2 | Bakersfield, CA | $86,868 | $41.76 |
| 3 | Anchorage, AK | $86,256 | $41.47 |
| 4 | Mount Pleasant, PA | $82,769 | $39.79 |
| 5 | Houston, TX | $78,921 | $37.94 |
| 6 | Broussard, LA | $73,198 | $35.19 |
| 7 | Longmont, CO | $72,305 | $34.76 |
| 8 | Albuquerque, NM | $68,945 | $33.15 |
| 9 | Oklahoma City, OK | $63,662 | $30.61 |
| 10 | Evansville, WY | $63,159 | $30.36 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Executive | $125,918 | $61 | - |
| 2 | Flight Service Specialist | $123,589 | $59 | - |
| 3 | Customer Service Expert | $121,228 | $58 | - |
| 4 | Senior Client Service Specialist | $120,055 | $58 | - |
| 5 | Senior Service Specialist | $103,834 | $50 | - |
| 6 | Senior Technical Service Specialist | $103,153 | $50 | - |
| 7 | Customer Relationship Specialist | $103,079 | $50 | - |
| 8 | Customer Service Professional | $96,206 | $46 | - |
| 9 | Transactional Specialist | $94,876 | $46 | - |
| 10 | Customer Service Senior Associate | $93,877 | $45 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | BP America Inc | $99,384 | $48 | 3 |
| 2 | Schlumberger | $81,847 | $39 | 3 |
| 3 | Halliburton | $70,006 | $34 | 8 |
| 4 | Weatherford International | $69,611 | $33 | - |
| 5 | NOV | $64,725 | $31 | 11 |
| 6 | Kinder Morgan | $44,437 | $21 | 36 |