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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Quincy, MA | $74,943 | $36.03 |
| 2 | Redondo Beach, CA | $64,317 | $30.92 |
| 3 | Garland, TX | $46,340 | $22.28 |
| 4 | Evans, CO | $43,517 | $20.92 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Head Customer Service Representative | $149,171 | $72 | - |
| 2 | Vice President Customer Services | $141,785 | $68 | - |
| 3 | Customer Operations Director | $138,365 | $67 | - |
| 4 | Customer Service Director | $120,187 | $58 | - |
| 5 | Director, Customer Relations | $109,709 | $53 | - |
| 6 | Technology Sales And Service Manager | $101,698 | $49 | - |
| 7 | Customer Operations Manager | $94,317 | $45 | - |
| 8 | Customer Support Manager | $78,125 | $38 | - |
| 9 | Manager Of Customer Service Department | $73,247 | $35 | - |
| 10 | Customer Solutions Manager | $71,306 | $34 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | IPFone | $69,844 | $34 | - |
| 2 | Hypercel | $60,810 | $29 | - |
| 3 | Orbit Tech Communications | $56,662 | $27 | - |
| 4 | Integrated Access | $55,228 | $27 | - |
| 5 | Telecommunication | $54,534 | $26 | - |
| 6 | Usa Mobility | $45,366 | $22 | - |
| 7 | World Technology Group Inc | $44,888 | $22 | - |
| 8 | ITC DeltaCom Inc | $43,902 | $21 | - |
| 9 | Bell Atlantic Mobile Systems Inc | $43,860 | $21 | - |
| 10 | Socket | $43,547 | $21 | - |
| 11 | Solarus | $43,516 | $21 | - |
| 12 | Networx-BG | $43,503 | $21 | - |
| 13 | Star Communications | $43,189 | $21 | - |