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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $36,768 | $17.68 |
| 2 | Boston, MA | $36,259 | $17.43 |
| 3 | Minneapolis, MN | $35,174 | $16.91 |
| 4 | San Diego, CA | $34,889 | $16.77 |
| 5 | New York, NY | $34,776 | $16.72 |
| 6 | Jersey City, NJ | $34,174 | $16.43 |
| 7 | West Hartford, CT | $33,756 | $16.23 |
| 8 | Wilmington, DE | $33,492 | $16.10 |
| 9 | Chicago, IL | $33,299 | $16.01 |
| 10 | Centennial, CO | $32,961 | $15.85 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $111,123 | $53 | - |
| 2 | Customs Consultant | $99,520 | $48 | - |
| 3 | Customer Liaison | $99,296 | $48 | - |
| 4 | Customer Service Executive | $95,271 | $46 | - |
| 5 | Customer Relationship Specialist | $95,184 | $46 | - |
| 6 | Telephone Service Adviser | $91,714 | $44 | - |
| 7 | Customer Account Executive | $91,140 | $44 | - |
| 8 | Customer Service Senior Associate | $87,424 | $42 | - |
| 9 | Account Executive/Customer Service | $84,657 | $41 | - |
| 10 | Senior Representative | $83,508 | $40 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Jean Martin | $35,330 | $17 | - |
| 2 | Calance | $34,176 | $16 | - |
| 3 | Streamlyne | $34,031 | $16 | - |
| 4 | Red Prairie | $33,929 | $16 | - |
| 5 | Rapattoni | $33,895 | $16 | - |
| 6 | Eventure | $33,852 | $16 | - |
| 7 | TiVo | $33,768 | $16 | - |
| 8 | I.T. Source | $33,731 | $16 | - |
| 9 | Omnigon | $33,630 | $16 | - |
| 10 | XXCAL | $33,524 | $16 | - |
| 11 | Verismo Networks | $33,485 | $16 | - |
| 12 | Equinix | $32,970 | $16 | - |
| 13 | Global-Net Solutions | $32,817 | $16 | - |
| 14 | Digital Processing Systems | $32,243 | $16 | - |
| 15 | InfoSpan | $31,944 | $15 | - |
| 16 | Softech Intl | $31,381 | $15 | - |
| 17 | Materials Software System | $31,369 | $15 | - |
| 18 | Quoin | $31,331 | $15 | - |
| 19 | Rediff.com | $31,146 | $15 | - |
| 20 | Telenav | $30,258 | $15 | - |