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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $37,577 | $18.07 |
| 2 | Emeryville, CA | $36,520 | $17.56 |
| 3 | New York, NY | $35,006 | $16.83 |
| 4 | Pleasant Prairie, WI | $32,985 | $15.86 |
| 5 | Westminster, MD | $32,388 | $15.57 |
| 6 | Colorado Springs, CO | $31,545 | $15.17 |
| 7 | Reno, NV | $31,337 | $15.07 |
| 8 | Crawfordsville, IN | $30,730 | $14.77 |
| 9 | Charlotte, NC | $28,953 | $13.92 |
| 10 | Louisville, KY | $28,552 | $13.73 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $119,949 | $58 | - |
| 2 | Customs Consultant | $103,553 | $50 | - |
| 3 | Customer Liaison | $98,965 | $48 | - |
| 4 | Customer Account Executive | $83,722 | $40 | - |
| 5 | Customer Service Executive | $75,485 | $36 | - |
| 6 | Telephone Service Adviser | $74,769 | $36 | - |
| 7 | Sales Agent | $73,520 | $35 | - |
| 8 | Telesales Representative | $71,014 | $34 | - |
| 9 | Service Consultant | $70,513 | $34 | - |
| 10 | Service Officer | $68,971 | $33 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Media | $33,266 | $16 | - |
| 2 | Smart Business | $33,015 | $16 | 1 |
| 3 | LRN | $32,992 | $16 | - |
| 4 | Worldata | $32,911 | $16 | - |
| 5 | Resource/Ammirati | $32,559 | $16 | - |
| 6 | One Network Enterprises | $32,546 | $16 | - |
| 7 | Possible | $32,496 | $16 | - |
| 8 | Houghton Mifflin Harcourt | $32,478 | $16 | - |
| 9 | Liquid Agency | $32,472 | $16 | - |
| 10 | Global Consulting Inc. | $32,422 | $16 | - |
| 11 | ARTISTdirect | $32,420 | $16 | - |
| 12 | Informa Plc | $32,104 | $15 | - |
| 13 | idc - International Digital Centre | $31,883 | $15 | - |
| 14 | MDC Partners | $31,833 | $15 | - |
| 15 | Faith Popcorn's BrainReserve | $31,802 | $15 | - |
| 16 | Warner Bros. | $31,758 | $15 | 11 |
| 17 | Penguin Random House | $31,633 | $15 | - |
| 18 | IEG | $31,037 | $15 | 1 |
| 19 | Clinical and Laboratory Standards Institute | $30,898 | $15 | - |
| 20 | Trusted Media Brands | $25,268 | $12 | - |