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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $45,636 | $21.94 |
| 2 | Westminster, MD | $40,448 | $19.45 |
| 3 | Emeryville, CA | $39,341 | $18.91 |
| 4 | Seattle, WA | $36,385 | $17.49 |
| 5 | Pleasant Prairie, WI | $36,003 | $17.31 |
| 6 | Reno, NV | $33,859 | $16.28 |
| 7 | Colorado Springs, CO | $32,255 | $15.51 |
| 8 | Charlotte, NC | $31,296 | $15.05 |
| 9 | Crawfordsville, IN | $30,798 | $14.81 |
| 10 | Louisville, KY | $28,585 | $13.74 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $119,949 | $58 | - |
| 2 | Customer Service Executive | $75,485 | $36 | - |
| 3 | Telesales Representative | $71,014 | $34 | - |
| 4 | Service Consultant | $70,513 | $34 | - |
| 5 | Service Officer | $68,971 | $33 | - |
| 6 | Logistics Service Representative | $64,697 | $31 | - |
| 7 | System Service Representative | $64,169 | $31 | - |
| 8 | Installation Service Representative | $64,118 | $31 | - |
| 9 | Customer Service Senior Associate | $61,638 | $30 | - |
| 10 | Service Specialist | $59,806 | $29 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | MDC Partners | $41,139 | $20 | - |
| 2 | Clinical and Laboratory Standards Institute | $38,736 | $19 | - |
| 3 | Possible | $36,232 | $17 | - |
| 4 | Liquid Agency | $35,780 | $17 | - |
| 5 | LRN | $35,666 | $17 | - |
| 6 | One Network Enterprises | $35,641 | $17 | - |
| 7 | Resource/Ammirati | $35,561 | $17 | - |
| 8 | Warner Bros. | $35,009 | $17 | 13 |
| 9 | ARTISTdirect | $34,999 | $17 | - |
| 10 | Media | $34,852 | $17 | - |
| 11 | Smart Business | $34,729 | $17 | 1 |
| 12 | Global Consulting Inc. | $34,644 | $17 | - |
| 13 | Worldata | $34,551 | $17 | - |
| 14 | Informa Plc | $34,321 | $17 | - |
| 15 | Houghton Mifflin Harcourt | $34,083 | $16 | - |
| 16 | idc - International Digital Centre | $33,783 | $16 | - |
| 17 | Faith Popcorn's BrainReserve | $33,648 | $16 | - |
| 18 | IEG | $32,678 | $16 | - |
| 19 | Penguin Random House | $32,543 | $16 | - |
| 20 | Trusted Media Brands | $26,591 | $13 | - |