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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Pleasanton, CA | $36,236 | $17.42 |
| 2 | Portland, ME | $33,518 | $16.11 |
| 3 | Denver, CO | $30,764 | $14.79 |
| 4 | Mesa, AZ | $30,151 | $14.50 |
| 5 | Grand Rapids, MI | $29,804 | $14.33 |
| 6 | Lewisville, TX | $27,094 | $13.03 |
| 7 | Pittsburgh, PA | $26,691 | $12.83 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $113,108 | $54 | - |
| 2 | Customer Service Executive | $108,846 | $52 | - |
| 3 | Customs Consultant | $101,703 | $49 | - |
| 4 | Customer Service Senior Associate | $91,426 | $44 | - |
| 5 | Account Executive/Customer Service | $90,089 | $43 | - |
| 6 | Customer Service Professional | $71,714 | $34 | - |
| 7 | Customer Care Consultant | $71,332 | $34 | - |
| 8 | Customer Solutions Specialist | $70,812 | $34 | - |
| 9 | Service Desk Associate | $68,226 | $33 | - |
| 10 | Service Specialist | $67,973 | $33 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | In-Q-Tel | $32,921 | $16 | - |
| 2 | Arrowstreet Capital | $31,199 | $15 | - |
| 3 | Micro Strategy | $30,467 | $15 | - |
| 4 | I.T. Consortium | $30,394 | $15 | - |
| 5 | Electronic Commerce | $30,354 | $15 | - |
| 6 | ICE Mortgage Technology | $30,188 | $15 | - |
| 7 | GMO | $29,998 | $14 | - |
| 8 | CQG | $29,960 | $14 | - |
| 9 | Thomson Financial | $29,773 | $14 | - |
| 10 | Sharebuilder Securities | $29,526 | $14 | - |
| 11 | bepress | $29,215 | $14 | - |
| 12 | Fundtech | $28,665 | $14 | - |
| 13 | TradingScreen | $28,635 | $14 | - |