Bonita House jobs in Berkeley, CA - 179 jobs

Overnight Crisis Program Supervisor
Bonita House 4.4
Bonita House job in Alameda, CA
Job Title: Overnight Crisis Program Supervisor Reports to: Director of Crisis Services Classification: Regular, Full-Time, FLSA Exempt Pay Range: $102,000.00 - $105,000.00 (+10% differential for overnight) DOE Office Hours: Hybrid, must be able to report within 60 minutes if needed Schedule: Sunday to Wednesday or Wednesday to Saturday 7pm-7am About Us: Bonita House, Inc. (BHI) is a nonprofit mental health agency with multiple sites in Alameda County and an operating budget of $14.5 million. Founded in 1971, BHI provides social rehabilitation including a full range of Medi-Cal services to adults with co-occurring serious mental health and substance use disorders. Our Mission: Building community, dignity, hope and wellness through services that support recovery and self-sufficiency with people who are living with serious mental health challenges. Our Values: Compassion: Committed to caring, dignity and kindness. Respect: Honor each individual and provide highly ethical services. Progress: Leading the way in creating opportunities to change for the better. Resilience: Channeling hope, building strengths to successfully recover, adapt and grow. Embracing Differences: Honor and celebrate our diverse communities and individual uniqueness. Position Summary Working collaboratively with Clinicians, EMT's and Peer Support Specialists from Bonita House's Community Assessment Transport Team (CATT), the Program Supervisor will answer consultation phone calls from Registered Clinicians on the scene of crisis in the field. The Overnight Program Supervisor will rely upon their own crisis experience in addition to their knowledge of local and county resources to provide guidance in achieving the best possible outcome for the client. Further, the Overnight Program Supervisor will identify circumstances where on scene supervision may be beneficial and take appropriate action. The Overnight Program Supervisor may also be trained to dispatch Crisis Response Teams in response to calls for service as appropriate. This Overnight Program Supervisor will be required to work the shift if scheduled staff call out as 24/7 coverage is required per the contract. Supervises the clinicians on duty for their shifts. The Overnight Program Supervisor is required to maintain clinical competency in evidence-based practices, crisis management interventions, motivational interviewing, Cognitive Behavioral Therapy, trauma informed care, Solutions Focused Therapy, culturally specific mental health needs, and provide linkage to community resources. The Licensed Clinician's crisis experience and clinical guidance aims to reduce repeat psychiatric emergency services and emergency department presentations. Primary Responsibilities Responds to consultation phone calls on first ring from Clinicians in the field to provide clinical guidance and oversight to facilitate effective assessments and disposition discussions. Responsible in collaboration with Clinical Director for ensuring that crisis teams are adequately staffed, including arranging on-call coverage with adequate lead time. It is a billing requirement that services operate 24/7 without gaps in coverage. Complete review and sign off on all unlicensed clinical documentation of crisis evaluations, and follow up notes. Supports onboarding and training of newly hired clinicians, including teaching courses in crisis academy and shadowing clinicians in the field. Is required to work the shift if scheduled staff call out as 24/7 coverage is required for the contract. Participate in staff performance reviews. If needed, provide coaching or progressive discipline in collaboration with the Director and HR when appropriate. Complete and engage in the BHI QA process such as CQRT monthly chart review. Attends staff meeting to stay abreast of current team members and needs within the program. Identifies need for escalation for on scene supervision and support and responds to scene if needed. Assists in determining the best available resources to support the client's needs. Completes in-house and/or 988 Crisis Support Services training to answer direct dispatch calls for service which may happen outside of shift hours. Directs crisis management and crisis intervention when appropriate. Will assess for the need of new protocols and procedures and assist in creation of needed systems to support the success of the program. Assists with program data tracking and record keeping, ensuring all consumers are provided with after-care follow up. Completion of consultation log and morning report for accurate transfer of information and timely completion of documentation as applicable. Hold weekly drop-in case consultation group. Lead the evening staff meeting twice a month or as needed. Complete administrative projects as needed or other projects as specified by the Director of Crisis Services. Attend two weeks of on-boarding training during day time hours and all required online trainings within first 30 days. Completion of CPR/BLS training within first 90 days. Comply with all legal and ethical mandates including Child and Elder Abuse Reporting, HIPAA, PHI and PII. Able to meet the Immigration Reform Act of 1986 requirements. Willingly show interest to learn and understand different perspectives, as well as show self-awareness around race, gender, class, sexual orientation, lived experience and other important attributes. Qualifications and Requirements Masters Degree from an accredited college with a major in Clinical Psychology or a related field Valid License (LCSW, LMFT, LPCC) with the California Board of Behavioral Sciences or Board of Psychology Experienced in rapid screening and assessment, DSM-5 diagnosis and works effectively in stressful situations At least two (2) years of Crisis Response field experience as a registered or licensed clinician Experience and familiarity with providing services in public health, community mental health, crisis services, or other setting serving people who are unhoused Experience in Electronic Health Record Systems (eg. Welligent, Clinicians Gateway, Reddinet, Epic) Must have California Driver's License and a driving record acceptable by the Agency's insurance company Must be able to report onsite within 60 minutes of notification Work environment/Physical demands: The work environment and physical demands described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions, in accordance with applicable laws. Physical Activity: The position requires periods of sitting, standing, and walking throughout the workday. Employees may be required to move between offices, program spaces, and meeting areas, including navigating stairs. Lifting & Carrying: Must be able to lift, carry, or move items up to 15 pounds on an occasional basis. Manual Dexterity & Communication: Requires the ability to operate a computer, keyboard, and other office equipment; to talk and hear in person and by telephone; and to read printed and digital materials. Work Environment: Work is typically performed in an office or community-based setting with standard lighting, temperature, and noise levels. Some positions may require travel between locations as part of regular duties. Travel required: This position requires regular travel to multiple agency and partner locations within the Bay Area. Employees must have reliable transportation and the ability to reach designated sites within reasonable travel times. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. EEO Statement: Bonita House provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$102k-105k yearly 60d+ ago

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Family Coach
Bonita House, Inc. 4.4
Bonita House, Inc. job in Oakland, CA
Job Title: Family Coach Dept/Pgm: IHOT Reports to: Director of Outpatient Services Classification: Regular, Full-Time, FLSA Non-Exempt Schedule: Mondays - Fridays 8:30 am - 5:00 pm About Us: Bonita House, Inc. (BHI) is a nonprofit mental health agency with multiple sites in Alameda County and an operating budget of $14.5 million. Founded in 1971, BHI provides social rehabilitation including a full range of Medi-Cal services to adults with co-occurring serious mental health and substance use disorders. Our Mission: Building community, dignity, hope and wellness through services that support recovery and self- sufficiency with people who are living with serious mental health challenges. Our Values: Compassion: Committed to caring, dignity and kindness. Respect: Honor each individual and provide highly ethical services. Progress: Leading the way in creating opportunities to change for the better. Resilience: Channeling hope, building strengths to successfully recover, adapt and grow. Embracing Differences: Honor and celebrate our diverse communities and individual uniqueness. Position Summary: This position will provide support, psycho-education, and linkage to resources through 1:1 interaction and groups to families impacted by their loved one's mental health symptoms who are enrolled in the IHOT program. Position Responsibilities: . Provide outreach, engagement, and rapport building to family members/caregivers of prospective IHOT participants. * Provide a range of supportive services for family members and caretakers, including education about mental health disabilities, referrals to services for trauma, connection to NAMI service, and other services. * Conduct weekly family support groups which allow family members and caretakers the opportunity to share experience, get support from others in similar circumstances, and normalize their feelings. * Provide support to families when loved ones are in crisis. * Help families navigate institutional settings and hospitals when their loved ones are there. * Serve as a liaison between the IHOT team and family members/caretakers. * Collect data and provide information for reports to funders and other community partners regarding services provided and outcomes. * Participate in case conference, team meetings, and periodic training opportunities. * Bill services to MAA and maintain case notes. * Share in the responsibilities of providing on-call services on the weekends * Other duties as assigned. Qualifications: Required: Mental Health Rehabilitation Specialist, falling into one of these categories: A Bachelor's degree and four years of experience in a mental health setting. or A Master's Degree and two years of experience in a mental health setting. or A post-Associate Arts (AA degree) or Specialization in Alcohol and Drug Abuse Studies (CATC) and six years of experience in a mental health setting. or Master's degree and registration with the BBS as an MFT Intern, ASW, or PCC Intern. . Lived experience as a family member of someone with mental illness, homelessness, and/or co-occurring disorders required. * Understanding and practice of culturally sensitive components of direct service delivery * Must possess strong engagement skills. * Strong organizational and detail orientated time management skills. * Excellent verbal and written communication skills. Must be able to juggle multiple priorities at once. * Ability to build supportive and respectful working relationships with participants and their families. * Ability to effectively intervene in crisis situations using de-escalation techniques. * Proven ability to work independently, effectively as an individual and part of the team. * Strong community networking skills and ability to build resources and relationships that improve continuity of care. * Ability to work flexible hours, including some weekends and evenings. * California Driver's License and Own Vehicle * Must be able to gain clearance to visit jails and correctional facilities. Preferred: * Bilingual (Spanish, Mandarin, Cantonese, Vietnamese) preferred. KPIs: 1. Minimum two outreach attempts to assigned clients within five days of referral 2. Minimum one weekly outreach attempt for the next 90 days 3. Minimum 15 client contact hours per week 4. Responsiveness to the client and/or staff emails and voicemails within 24 hours or next business day Work environment/Physical demands: The work environment and physical demands described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions, in accordance with applicable laws. Physical Activity: The position requires periods of sitting, standing, and walking throughout the workday. Employees may be required to move between offices, program spaces, and meeting areas, including navigating stairs. Lifting & Carrying: Must be able to lift, carry, or move items up to 15 pounds on an occasional basis. Manual Dexterity & Communication: Requires the ability to operate a computer, keyboard, and other office equipment; to talk and hear in person and by telephone; and to read printed and digital materials. Work Environment: Work is typically performed in an office or community-based setting with standard lighting, temperature, and noise levels. Some positions may require travel between locations as part of regular duties. Travel required: This position requires regular travel to multiple agency and partner locations within the Bay Area. Employees must have reliable transportation and the ability to reach designated sites within reasonable travel times. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. EEO Statement: Bonita House provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$42k-55k yearly est. 21d ago
Mission-Driven Data Infrastructure & Analytics Director
Healthright 360 4.5
San Francisco, CA job
A leading healthcare nonprofit in San Francisco is seeking a Managing Director of Data Infrastructure & Analytics to lead the data team and drive a strategy for using data to enhance client outcomes. The position involves building relationships, overseeing a comprehensive data lifecycle, and ensuring effective data solutions across the organization. Strong leadership and experience in a community healthcare setting are crucial for success in this role. #J-18808-Ljbffr
$136k-211k yearly est. 2d ago
Managing Director, Data Infrastructure & Analytics
Healthright 360 4.5
San Francisco, CA job
Posted Friday, November 14, 2025 at 8:00 AM HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Benefits and perks: HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more! Employees qualify for public loan forgiveness programs Training and professional development opportunities Work with mission driven, compassionate colleagues and make a difference every day in the work that you do. Are you a passionate, hands‑on leader who values customer service, accountability, responsiveness, and innovation? Do you believe in mission‑driven work and maintaining high‑quality standards? Do you excel in providing thoughtful and caring leadership while actively engaging in the work needed to drive results? As a leader in our healthcare nonprofit, you will be at the forefront of our dynamic Data Infrastructure and Analytics team. Your mission will be to shape and implement a vision for how data is consumed and used across our agency, ensuring it aligns with our goals and enhances client outcomes. You will engage daily with diverse leaders and stakeholders, fostering a data‑driven culture and building frameworks that meet our agency's operational and strategic needs. This role requires a strategic yet hands‑on leader who thrives on collaboration, insight, and execution. You'll roll up your sleeves to understand user needs, troubleshoot issues, and help your team deliver meaningful, timely data solutions that make a difference. If you are committed to turning vision into reality and passionate about using data to improve outcomes, this is the job for you. Job Description: The Managing Director of Data Infrastructure & Analytics will lead and actively engage with the data infrastructure and analytics team. They are responsible for working with the Chief Quality and Analytics Officer to develop and implement a data vision and roadmap for the organization, while maintaining day‑to‑day involvement in operational delivery and stakeholder engagement. This role oversees the full data lifecycle - from acquisition and preparation through evaluation, optimization, and presentation - ensuring accuracy, accessibility, and impact. The Managing Director will work directly with end users and business partners to define agency data needs, transform those needs into actionable solutions, and ensure successful adoption. As part of a dynamic team, this position will optimize the agency's data infrastructure to create reliable, high‑quality, and timely data as a single source of truth. The Managing Director will balance urgent, day‑to‑day requests with long‑term roadmap goals and personally engage in problem‑solving, prioritization, and project delivery. Finally, they will cultivate and foster a constructive, collaborative, and accountable team culture - empowering the team to reach their full potential. The Data Infrastructure & Analytics Team is responsible for all data operations, including but not limited to securing, preparing, and modeling data sources; developing, optimizing, and deploying analytical models and tools; and supporting the organization in providing high‑quality, effective client and patient care. We are a dynamic, conscientious, and mission‑driven department that partners across programs to deliver actionable insights and continuous improvement. Key Areas and Responsibilities: Lead, manage, and actively engage with the data infrastructure and analytics team to ensure clarity of goals, accountability, and continuous progress. Work directly with end users and business partners to define agency data needs, translate requirements into deliverable solutions, and inform data strategy. Actively participate in the design, development, and implementation of data models, pipelines, and reporting tools. Communicate complex concepts clearly and effectively to users of varying technical backgrounds. Cultivate a trusting, accountable, and agile team culture that encourages innovation and problem‑solving. Develop long‑term, stable data infrastructure and decompose key metrics to understand performance and identify opportunities. Balance urgent operational data needs with strategic roadmap goals through proactive prioritization and resource management. Engage stakeholders throughout product development to ensure usability and adoption. Transform diverse data sources into user‑friendly dashboards and tools that enable leaders to track trends and make informed decisions. Leverage the power of data warehousing and visualization to inform organizational strategy and performance. Provide hands‑on mentorship and technical guidance to staff to strengthen team capabilities. Build and maintain relationships with strategic partners in the behavioral health and primary care fields. Position requirements: Education and Experience Required Demonstrated ability to complete complex, multi‑departmental projects Legacy of building great relationships where people felt excited & motivated to participate Proven experience with data querying languages (e.g. SQL) and data processing in databases Demonstrated experience taking user requests for data from conception to adoption History of building teams with a culture of operational excellence, customer service and growth mindset Experience working in community healthcare setting Knowledge of clinical documentation and healthcare data (BH and Primary Care specific-ICD‑10, BH progress notes, treatment plans, etc.) Experience working with Power BI and Microsoft ecosystem We will consider for employment qualified applicants with arrest and conviction records. Must complete a background check and live scan. 986 Mission St, San Francisco, CA 94103, USA #J-18808-Ljbffr
$163k-265k yearly est. 2d ago
On-Call Driver - Transportation/Warehouse Management
Healthright 360 4.5
San Francisco, CA job
is union eligible. The schedule for this position is: Days On-Call No more than three (3) shifts per week. Shifts are defined as four (4) to eight (8) hour work assignments. Monday Through Friday may work weekends. requires full vaccination against COVID-19 before hire. JOB SUMMARY Drivers are responsible for the safe transportation of clients to and from various treatment-related locations, ensuring compliance with federal and state driving laws. In addition to their transportation duties, they play a crucial role in maintaining and updating transportation documentation. Successful candidates will excel in a diverse team environment, collaborate effectively, and demonstrate creative and independent problem-solving skills. KEY RESPONSIBILITIES Transportation Responsibilities: Maintains appropriate staff/client boundaries at all times. Treat program participants with respect and dignity, interacting with them in a caring, non-judgmental manner, utilizing harm reduction and trauma-informed care principles. Comply with all COVID 19 health and safety protocols. Ensure the cleanliness of the vehicle, both its interior and exterior, to uphold a polished and professional image. Conduct daily vehicle inspections, identifying and noting any routine maintenance requirements that may arise. Warehouse Responsibilities: Participates in the delivery and pick up of various donated goods including furniture, food, clothing etc. Loads and unloads trucks, organizes donated goods in the warehouse. Vehicle Maintenance Responsibilities: Responsible for ensuring routine vehicle maintenance including inspections, interior and exterior cleaning and pumping gas. Maintains all such documentation. Responsible for adhering to vehicle cleaning protocols as part of the Covid-19 response. Administrative Responsibilities: Maintains and prepares vehicle usage logs. Maintains accurate vehicle documentation with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. EDUCATION AND KNOWLEDGE, SKILLS AND ABILITIES QUALIFICATIONS: Education and Experience Required: * Valid California Class C Driver's license * Ability to clear and maintain agency vehicle insurance coverage * Professional driving experience * Ability to drive 22 foot truck * Ability to lift 60 pounds * Ability to operate lift gate * Ability to operate electric Pallet Jack Background Clearance * Must complete background check and livescan. Knowledge Required: * Clear understanding of appropriate staff/client boundaries * Knowledge of transportation equipment for physically disabled * Knowledge of vehicle safety and maintenance * Culturally competent and able to work with a diverse population Desired: * Proficiency with Microsoft Office applications, specifically Word Outlook and internet applications Desired: * Bilingual * Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data
$33k-38k yearly est. 40d ago
Director, Facility Operations - Health nonprofit
Healthright 360 4.5
San Francisco, CA job
A nonprofit healthcare organization in San Francisco is seeking a Director II, Facility Operations, to manage and oversee all operational and maintenance issues for owned and leased facilities. The role involves project management, property management, and supervising staff to ensure the functionality and efficiency of operations. Candidates must have a Bachelor's degree or equivalent experience, along with supervisory experience and a valid California Driver's License. This position offers a chance to make a significant impact within the organization. #J-18808-Ljbffr
$30k-52k yearly est. 3d ago
Call Center Agent - Call Center
Healthright 360 4.5
San Francisco, CA job
. To provide excellent customer service to both external and internal clients, answer high volume of calls, schedule medical, dental, and behavioral health appointments, provide support to clinic, direct phone inquiries to appropriate departments, and provide program information to all callers. Key Responsibilities Incoming calls: Answers a high volume of calls and schedules appointments for all patients with a high degree of accuracy. Knowledgeable of primary medical care, behavioral, and dental services to provide accurate information to all callers. Maintains average call time and call volume as indicated in call center guidelines. Monitors incoming calls, and works with Call Center Manager to minimize abandoned call rates. Knowledgeable about insurances and funding programs, such as MediCal, MediCare, Healthy San Francisco, Family PACT, and commercial insurances. Communicates sliding fee scale policies to patients appropriately. Communicates clearly on the phone and accurately documents and assigns messages and faxes. Confirms and updates contact information for all patients at every contact. Outgoing calls: Makes follow-up calls for any messages left. Completes robust confirmation calls for all next day appointments. Robust confirmation calls include confirming reason for visit, necessity of visit, appointment time, appointment provider, verification of insurance, notification of any co-pays, deductibles, share of costs, or payments due, and any paperwork that may be needed to be completed. Assist with scheduling changes by contacting patients to reschedule appointments. Documentation Responsibilities : Accurately documents and routinely updates required patient information in electronic health record system. Documents billing notes and general medical appointment reminders in the appointment screen, as well as in the patient information screens. Collects and verifies contact information at every call. Enters patient insurance information for patients, and verifies eligibility with patient. Documents appointment visit status, including rescheduled, cancelled, confirmed, left voice message, or any other status appropriately. Customer Service: All communications, both internal and external, must be delivered with excellent customer service. Must be courteous and professional for all patient interactions. Must talk to patients and clients in a caring and non-judgmental manner. Must be able to deliver care in a culturally and linguistic sensitive manner. Must ensure to use patient's preferred name and pronouns. Must adhere to scripted phrases, welcoming patients and thanking them for their phone calls. Listens and documents patient complaints, and routs calls to appropriate staff for swift resolution. And, other duties as assigned. Education and Knowledge, Skills and Abilities Required Qualifications: Prior experience in front desk reception, administrative and/or customer service Exhibits a professional demeanor, and can discreetly handle sensitive and confidential information and ability to work under pressure Strong organizational, interpersonal, listening, speaking and written communication skills Ability to assist callers in an approachable and welcoming manner Ability to work effectively with all levels and types of employees, management, clients and guests Ability to work cooperatively and effectively as part of a team Ability to multi-task and work well independently and under pressure in a fast-paced environment; detail-oriented Strong proficiency with Microsoft Office applications(Excel, Outlook and Word), specifically Word Outlook and internet applications Experience working with staff and volunteers Working knowledge of computerized medical scheduling and billing systems Knowledge of HIPAA regulations Excellent attention to detail, ability to work independently and strong organizational skills Commitment to working with diverse communities, including communities of color, homelessness, and users of illegal substances, HIV/AIDS patients and persons with mental health concerns High School Diploma or GED equivalent Desired Qualifications: 2 years experience working in a medical setting (or call center), preferably in a community clinic with medical experience Familiarity with other community agencies in the Bay Area to make appropriate referrals Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services Bilingual language capacity (Spanish/English) We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.
$31k-37k yearly est. Auto-Apply 60d+ ago
Maintenance Worker
Healthright 360 4.5
San Francisco, CA job
HealthRIGHT 360 is a family of integrated health programs that provides compassionate care and treatment to over 38,000 individuals a year through more than 70 distinct and culturally competent programs in 13 California counties. We provide services, regardless of one's ability to pay, inspired by our belief that healthcare is a right, not a privilege. This non-profit, multi-program, multi-facility organization services a diverse population of women, women with children and men who are seeking recovery and transition from alcohol and drug addiction. The Maintenance Worker is responsible for providing maintenance to all Northern California HealthRIGHT 360 facilities. Providing high quality customer service, the Maintenance Worker ensures that the operational needs of facilities are met. Key Responsibilities Maintenance Responsibilities: Will include assisting with the checking and replenishing of supplies, ensuring the facility functions are operating properly (e.g. light bulbs/fixtures, etc.). Repairs damaged areas of facility. Assesses repairs and maintenance needs for outside contracting needed. Assists professional contractors. Works as a team with Operations and Maintenance staff and performs functions that further the Department and Agency. Assists with special projects, as needed. Administrative Responsibilities: Keeps records of jobs completed for weekly maintenance summary. Submits purchase orders. Processes maintenance requests through our Web Help Desk ticket system. Collects required paperwork from vendors. Maintains schedule of facility needs that need to be routinely addressed in a timely manner (i.e. replacement of fire alarm batteries, etc.). Completes monthly trainings through our Relias computer program. Health and Safety Responsibilities: Assist with building compliance with all regulatory agencies, funding sources, certification and licensing boards including but not limited to CARF and OSHA. Assists the Health & Safety Monitor of each site with the compliance of Site Specific Emergency Response Plans. Education and Knowledge, Skills and Abilities Education and Experience Required: High School Diploma or equivalent. Valid and clean California driver's license and current automobile insurance 5 years experience providing professional maintenance duty services. Must have a reliable vehicle and have own tools. Knowledge of basic building trades techniques. Experience with wide variety of construction tools, methods and materials. Understanding of and the ability to maintain boundaries with participants. Handyman experience. Must be able to work weekends; some evenings may be required. Must be able to travel, if needed. Desired: Knowledge of building code and licensing requirements for residential treatment facilities. Experience with earthquake preparedness. Knowledge of substance abuse and mental health treatment. Background Clearance Required: Must not be on active parole or probation. Knowledge Required: Culturally competent and able to work with a diverse population. Proficiency with Microsoft Office applications, specifically, Word, Outlook and Internet applications. Skills and Abilities Required: Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data. Professionalism, punctuality, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action Oriented Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Self-motivated, dependable, creative and proactive approach to work; understands the importance of working independently and within a team environment. Strong interpersonal and communication skills; ability to work effectively with people in a constructive manner. Must be able to demonstrate strong boundaries. Desired: Experience working with criminal justice population. Bilingual English/Spanish. Tag: IND100.
$38k-51k yearly est. Auto-Apply 60d+ ago
Care Coordinator - WRA
Healthright 360 4.5
San Mateo, CA job
WRA's individualized and integrated clinical services are designed to address the complexity of women's needs. The clinical program is the core of every treatment plan for women in the residential, perinatal residential, outpatient, and continuing care program. Key Responsibilities Individual Treatment Responsibilities: Provides learning experience opportunities and offers clinical support to assist clients in meeting their treatment goals. Pro actively links clients to both internal and external resources based on their treatment needs and follows up on the progress/status. Treatment Setting Responsibilities: Facilitates educational groups related to substance abuse, community meetings and supports with independent living skills in the WRA residential setting. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Documents client updates and incidents in the facility log daily. Performs periodic house runs to ensure and maintain the safety and security of the facility. Documents and accurately distributes client monies, ensures client medications are securely stored and properly accounted for and holds facility keys. As needed, accompanies clients to off site appointments. Participates in handling food and supply deliveries and obtains food from the central location as needed. Attends required trainings and meetings. Assists with and facilitates client celebrations and special events. May work weekends and holidays as needed. Available for on-call duties as needed. Documentation Responsibilities: Collaborates with treatment team to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the client. Completes release and consent forms as needed. Properly documents all individual and group counseling sessions and completes the discharge paperwork/process and required agency assessments in timely manner. Also, maintains accurate records by data entering documentation into various electronic systems for all caseload clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. Education and Knowledge, Skills and Abilities Registration and Certification with Drug and Alcohol Certification recognized by DHCS. High School diploma or equivalent. First Aid Certified within 30 days of employment. CPR Certified within 30 days of employment. A valid California driver's license. Tag: IND100.
$50k-61k yearly est. Auto-Apply 60d+ ago
IT Systems Administrator - IT Dept.
Healthright 360 4.5
San Francisco, CA job
Are you the type of person who enjoys continuously learning and sharing ideas with team members? Do you feel an authentic sense of accomplishment when you've discovered the root cause of an issue? HealthRIGHT 360's IT Department is looking for a knowledgeable, organized, and detail-oriented team player with excellent interpersonal skills to support the agency's network operations. Join our team of dedicated individuals committed to supporting those treating people in need of substance abuse, mental health, and primary care treatment. The IT Systems Administrator is responsible for provisioning, installation, configuration, operation and maintenance of servers, networking devices, backup/disaster recovery solutions, and computer assets, and assists in managing the agency's network in collaboration with other members of the Network Operations team. Providing high quality customer service, the position ensures that all IT systems and equipment issues are resolved in a timely manner. This position may require selected candidate to occasionally work outside of normal business hours. Key Responsibilities Network Responsibilities: Manages administration, support, and maintenance of Microsoft Windows server infrastructure, including cloud-based solutions (Office 365, Azure, etc.). Configuration and maintenance of backup and disaster recovery solutions. Responsible for maintaining as close to 100% uptime of all network resources as possible. Diagnoses and repairs network hardware and software problems for all departments. Develops and implements policies, procedures and protocols for network and computer maintenance, operation, purchases, and use. Performs special projects assigned by supervisor. Support Responsibilities: Along with other members of the Network Division, provides desktop support to all staff. Provides servicing, repair, and upgrades for all agency networks and computers. Analyzes and evaluates current and future computer, network, and data needs for agency. Recommends, designs, and implements network projects. Creates, organizes and communicates lessons learned and best practices documentation. Administrative Responsibilities: Recommends and assists with purchasing of computer and networking hardware and software. Oversees planning, organizing, and coordination of all computer and network-related training. Develops relations with vendors, keeping current on developments in hardware, software, and training. Develops and maintains accurate IT equipment tracking systems. And, other duties as assigned. Education and Knowledge, Skills and Abilities Required: BA or BS in technical field and 3-5+ years' experience or 6-8+ years' work experience in a technical desktop/network support position. Working experience administering Windows Server 2008/2012/2016 networks, Exchange 2010/2013/2016, Office 365 and SharePoint. Working experience creating and managing virtual servers using Microsoft Hyper-V. Working experience with Active Directory, including creating Group Policy. Valid CA Driver's license and vehicle. Frequent visits to our facilities in the San Francisco Bay area, occasional travel to the Santa Clara, San Mateo and Contra Costa sites. Proven project management/requirements gathering experience. Working experience managing backup and disaster recovery solutions. Working experience troubleshooting and repairing network, computer hardware and software related technical issues. Working experience configuring and installing network operating systems. We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
$82k-104k yearly est. Auto-Apply 60d+ ago
Health Worker - SOMA Rise (Overnight Shift)
Healthright 360 4.5
San Francisco, CA job
SOMA RISE program has participants from the age of 18 and over, who are under the influence of substances and need short term assistance and support. The team works to engage participants in health resources, however great or small. The program will operate in a 24-hour, welcoming, compassionate, trauma-informed, culturally attuned, and user-responsive space that focuses on the principles of harm reduction. Alongside providing a safe, comfortable space for clients, our emphasis is on supporting people at increased risk of substance use-related high-risk behaviors and trauma, homelessness, and death due to overdose. Priority will be given to clients' safety, and all staff will be trained in OD Prevention, Recognition, Response and Narcan Administration. The Health Worker I in the SOMA Rise program provides direct care, engagement, support, and documentation for participants in the HR360 SOMA RISE program. As a part of a collaborative team, along with EMTs, Supervising Health Workers, and Safety Monitors, Health Worker Is will ensure participant safety and comfort while supporting them in adhering to the participant guidelines of the program. The team works to engage participants in health resources, however great or small. Health Worker I will model and demonstrate healthy COVID transmission prevention behaviors, wearing appropriate PPE and practicing physical distancing, while they observe and monitor participants, and support them in meeting their needs in accordance with the program. Health Worker I will be required to complete and approve program documentation and assist in connecting our participants to ongoing services and support, and others as they arise. The Health Worker I may be required to work nights and weekends. The Health Worker I may also be designated to fill the role of Health and Safety Representative including monthly safety training, emergency drills, maintaining safety supplies, updating emergency response plans, and attending safety meetings. KEY RESPONSIBILITIES Direct Service Responsibilities: Treat program participants with respect and dignity, interacting with them in a caring, non-judgmental manner, utilizing harm reduction and trauma-informed care principles. Engage participants in compassionate ways to build motivation toward health initiatives in their own lives. Respond to participants' needs, ensure that SOMA RISE protocols are being addressed, and, to respond to crises (e.g., conflict) and overdose with crisis de-escalation interventions and Narcan. Attend to SOMA RISE program milieu to help maintain safe space for participants. Verbally de-escalates tense, high-pressure, and emotionally charged situations. Provide health education and support in accordance with harm reduction principles. Verbally de-escalates tense, high-pressure, and emotionally charged situations. Work as an active team member along with EMTs, other health workers, janitors, safety monitors, and supervisors to maintain safety, calm tone, and cleanliness of program. Complete SOMA RISE program intakes by welcoming people, informing them of program norms/parameters/resources, and documenting their participation. Monitor SOMA RISE safety adherence and general well-being of all participants and call 911 when needed. If necessary, to provide proactive "warm handoff" referral and linkages for participants to hospital care, substance use treatment, health, and social services. Chaperone "fresh air" breaks, "smoking breaks", on-site food delivery service, and other onsite services. Administrative/Compliance Responsibilities: Engage with community partners around participant referrals. Complete observation logs, document rounds and observations of the milieu, and every 30 minutes for those sleeping. Attend internal program staff meetings and administrative supervision including regular shift meetings and various ad hoc meetings. Along with the Team, take ownership to ensure the overall quality of customer and health services at program. Fill the role of Health & Safety Representative including monthly safety trainings, emergency drills, maintain safety supplies, update emergency response plan, and attend safety meetings. Training Responsibilities: Participate in ongoing trainings on radical hospitality, harm reduction, OD Prevention/Narcan Administration, anti-stigma, crisis response and de-escalation. Basic drug knowledge, motivational interviewing, customer service, trauma-informed service provision, team-based care, and other related topics. QUALIFICATIONS Education, Certification, and Experience High School Diploma or equivalent. First Aid and CPR certification. Experience working successfully with diverse populations specifically with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency. Experience working with people who use drugs and people experiencing homelessness. Overdose Prevention and Narcan Administration trained within 30 days of employment. We value a lived experience of homelessness, illicit drug use, and alcohol use. Proficiency with harm reduction, restorative justice, and trauma-informed care. Background Check and Other Requirements Qualified candidates with arrest and conviction records will be considered for employment.
$33k-54k yearly est. 60d+ ago
On-Call Monitor - Women's HOPE
Healthright 360 4.5
San Francisco, CA job
Monitors are responsible for maintaining and assessing the safety and security of the program and its residents while providing a supportive treatment environment. Through effective communication, Monitors relay relevant information to other members of the interdisciplinary team and performs crisis intervention as needed. Monitors ensure that the treatment environment is safe and welcoming. Key Responsibilities Safety and Security Responsibilities: Performs house runs to ensure and maintain accountability of all clients and the safety and security of the facility. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Documents client updates and incidents in the facility log daily. Performs CPR and First Aid as needed. May work weekends and holidays as needed. Treatment Setting Responsibilities: When assigned the DOT, documents and accurately distributes client money, ensures client medications is securely stored and properly accounted for and hold facility keys and floater cellular phones. As needed, transports clients in company vehicle to offsite appointments related to their treatment. Attends required trainings and meetings. And, other duties as assigned. Education and Knowledge, Skills and Abilities Education Required: High School diploma or equivalent First Aid Certified within 30 days of employment CPR Certified within 30 days of employment A valid California driver's license Desired: Drug and Alcohol Certification recognized by DHCS Bachelor's Degree in related field Background Clearance Required: Must not be on active parole or probation Knowledge Required: Culturally competent and able to work with a diverse population Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency Skills and Abilities Required: Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data Professionalism, punctuality, flexibility and reliability are imperative Excellent verbal, written, and interpersonal skills Integrity to handle sensitive information in a confidential manner Action oriented. Strong problem-solving skills Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility Strong initiative and enthusiasm and willingness to pitch in whenever needed Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations Able to work within a frequently changing project scope while maintaining overall direction and structured priorities Desired: Knowledge of co-occurring disorders and trauma informed treatment Knowledge of Clinical documentation (treatment plans, progress notes etc.) Experience working with criminal justice population Bilingual Tag: IND50.
$25k-30k yearly est. Auto-Apply 60d+ ago
Med Runner/Coordinator - Swing Shift (NorCal Behavioral Health)
Healthright 360 4.5
San Francisco, CA job
. The Dual Diagnosis treatment facility at 815 Buena Vista (815) is co-ed program with approximately 100 beds that provides clients with residential withdrawal management and treatment for co-occurring behavioral health and Substance Use Disorder (SUD). Clients are supported by a team of SUD and behavioral health professionals who provide counseling and education for substance abuse disorder, life skills, as well as individual and group therapy. The Med Runner/Health and Wellness Coordinator is an integral part of this interdisciplinary team that supports our clients in navigating evidence-based treatment plans and the healthcare system. Our goal is that our clients transition into the community with skills and resources to independently sustain their recovery goals and optimal well-being. The Med Runner/Health and Wellness Coordinator (HWC) splits time between obtaining prescription medications from local retail pharmacies and performing in the Health and Wellness Coordinator role on the 3:00 PM to 11:30 PM shift. By collating and managing protected health information (PHI) and obtaining medications for clients of the Withdrawal Management Unit they support a critical time in a client's recovery. When performing in the HWC role, they extend this support across the care continuum by maintaining the secure inventory of medication, medication administration records, directly observing and documenting medication therapies for approximately 45 clients in treatment for substance use with co-occurring disorders. Key Responsibilities Maintains confidentiality and a secure chain-of-custody in the retrieval and delivery of client prescriptions, which include, but are not limited to, controlled substances and psychotropic medications. Accountable for accurate and precise documentation related to medication on the units. Collaboration with Medication Assisted Therapy (MAT) providers, Withdrawal Management staff, and other stakeholders invested in the client's well-being to ensure treatment plans and medication regimens are accurately implemented on the unit. Champions the building of clients skill-sets as they move toward independently managing their own healthcare. Actively participates in Continuous Quality Improvement (CQI) practices to maintain safety across all units. Education and Knowledge, Skills and Abilities CA Driver's License. High School Diploma, or equivalent. First Aid Certified within 30 days of employment. CPR Certified within 30 days of employment. Computer Literacy: Skilled computer-based work tasks; uses technology to enhance job performance. Tolerance for Stress, Ambiguity, and Change: Handles complex problems and change with minimal supervision; demonstrates flexibility and versatility in achieving key goals and priorities. Cultural Humility: Ability to work with a vulnerable and diverse population while withholding judgment. Willingly open to learn and understand different perspectives. We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
$44k-52k yearly est. Auto-Apply 60d+ ago
Billing Specialist - Billing Department
Healthright 360 4.5
San Francisco, CA job
The Billing Specialist is responsible for managing HealthRIGHT360's clinical database/billing system, including e-Clinical works (ECW) or any other future EMR's reconciling insurance claims and tracking UDC's/UOS for HealthRIGHT 360's medical contracts. Key Responsibilities Billing Responsibilities: Under the supervision of HealthRIGHT360's Revenue Cycle Manager Manager, the billing specialist is responsible for accurate and timely scanning of EFT's, checks, EOB's, claim Inquiries, denials, RTD's and correspondence to PMG or other entities. The position is responsible by obtaining any additional information that may be needed to complete claims (Dx codes, CPT codes, note signatures, etc). Maintain and ensure proper coding for encounters including updates of ICD-10 and CPT codes. Bank Statement Reconciliations. Weekly Reconciliation the front desk cash logs, co-payments, and deposits to EMR and turn into fiscal. Along with the Revenue Cycle Manager and Directors of Operations investigate, post, and manage EMR payments and deposit into bank. Under the direction of the Revenue Cycle Manager develop and manage electronic billing system by inactivating and adding new/discontinued CPT and ICD10 codes, updating the Federal Poverty Level, Sliding Scale Fees and Charges on an annual basis. Regular management of HealthRIGHT 360's Medical Program's funding sources, including Medi-Cal, Medicare, Family PACT, Managed Care and Commercial Insurances. Daily management of Return to Clinic (RTC) errors. Daily processing of clinic/billing mail and work with PMG and Internal billing department to process ACH, remits, etc. and scan/upload to appropriate folders for processing. Under supervision of the Revenue Cycle Manager process patient refunds as necessary. Billing Credentialing: Notify PMG of all termed/hired employees. Obtain all provider materials needed for credentialing providers with all payer sources. Work with PMG on outstanding AR. Compliance Responsibilities: Ensure clinic stays in compliance with billing requirements (i.e. Medi-Cal/Medicare/HRSA compliance). Assist Medical Records department in providing billing records for patients upon request. Customer Service: Work directly with patients and Revenue Cycle Manager to address patients concerns or billing or statement concerns. As requested work with patients to explain the breakdown of fees and collect payment. And, other duties as assigned. Education and Knowledge, Skills and Abilities Education and Experience Required: Associates Degree in related field. Certificate in Medical Terminology or Billing and Coding. 2+ years of experience in accounting or billing department. Strong verbal communication. Proficient in Excel. Strong attention to detail. Excellent time management skills. Ten key experience. Data entry experience. Experience using billing software; eCW, Epic, and ClaimRemedi preferred. Desired: Bachelor's Degree in Accounting or related field Background Clearance Required: Must not be on active parole or probation Knowledge Required: Excellent command of spreadsheet applications. Culturally competent and able to work with a diverse population. Strong proficiency with Microsoft Office applications, specifically Word, Excel, Outlook and internet applications. Skills and Abilities Required: Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data. Professionalism, punctuality, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Desired: Bilingual. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.
$35k-42k yearly est. Auto-Apply 60d+ ago
Temporary Senior Accountant
Bonita House, Inc. 4.4
Bonita House, Inc. job in Berkeley, CA
Job Title: Temporary Senior Accountant Reports to: Controller Classification: Regular, Full-Time, FLSA Exempt Pay Range: $41.83 - $46.63 per hour DOE Office Hours: Mondays-Fridays 8:30 am-5:00 pm About Us: Bonita House, Inc. (BHI) is a nonprofit mental health agency with multiple sites in Alameda County and an operating budget of $14.5 million. Founded in 1971, BHI provides social rehabilitation including a full range of Medi-Cal services to adults with co-occurring serious mental health and substance use disorders. Our Mission: Building community, dignity, hope and wellness through services that support recovery and self-sufficiency with people who are living with serious mental health challenges. Our Values: Compassion: Committed to caring, dignity and kindness. Respect: Honor each individual and provide highly ethical services. Progress: Leading the way in creating opportunities to change for the better. Resilience: Channeling hope, building strengths to successfully recover, adapt and grow. Embracing Differences: Honor and celebrate our diverse communities and individual uniqueness. Position Summary We are seeking an experienced, highly skilled Temporary Senior Accountant to join our team. The successful candidate will have work experience in the nonprofit sector that demonstrates outstanding technical skills, judgment, and execution. You will play a key role in the day-to-day accounting operations, including responding to internal and external inquiries. Knowledge of Abila MIP is strongly desired. Primary Responsibilities Accounting: * Collaborate with accounting team to complete timely month end closing of balance sheets, income statements, and cash flow statements with appropriate backup documentation and supporting schedules * Reconcile bank statements and oversee the month-end and year-end closing processes. * Prepare Balance Sheet account reconciliations on a monthly basis. * Prepare monthly and year-end journal entries, maintain proper supporting documentation, and provide a solid audit trail * Review, analyze, and reconcile general ledger transactions to ensure that financial transactions are properly recorded; * Assist in preparing financial reports for internal stakeholders, board members, and external parties such as donors, auditors, and regulatory agencies. * Assist with coordination of the annual external audit and tax preparation process. * Assist with annual financial, workers comp and 401k audits and reports * Analyze financial data to provide insights and recommendations for improving the organization's financial performance and sustainability. * Perform analysis of operations on a monthly basis, including but not limited to expenditures, revenue, program cost-metrics, and other financial operations * Utilize strong Excel skills to create complex financial models, perform data analysis, and streamline accounting processes. * Assist preparation and reporting of agency and program budgeting. * Perform ad hoc analysis and reporting Grant and Fund Management: * Manages grants and funding, including tracking expenses, ensuring compliance with grant requirements, and preparing financial reports for funders. * Prepare contract billing, audit schedules, funders' reports, cost allocations Team Leadership: * Provide general oversight, mentorship, guidance, oversee work quality for accounting team. * Responsible for understanding the full scope of accounting functions of Bonita House and able to perform all accounting functions. Provide backup as needed - in accounts payable, accounts receivable, payroll, etc. * Participate in or lead special projects as opportunities arise * Performs other duties as assigned. Qualifications and Requirements * BA or BS in Accounting, Finance, Business, or related field. * Minimum of 5 years of accounting with at least 3 years of non-profit experience, preferably in an organization with multiple programs. Positions held must demonstrate a broad and deep understanding of accounting principles and functions. * Experience in health care field including revenue cycle strongly preferred. * BHI conducts background checks on all candidates who have received a conditional job offer. Satisfactory completion of background check is a requirement for employment with the agency. * A valid driver license, reliable personal vehicle, personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are essential job requirements. * Occasional travel (local) as required to fulfill primary job responsibilities and duties. * Passion for the BHI mission. Supervisory Responsibilities: This position does not directly supervise staff but provides team leadership and daily work direction within the accounting team. Knowledge Skills & Abilities * Thorough knowledge of GAAP and nonprofit accounting. * Knowledge of unrestricted and restricted funding sources. * Experience with Abila MIP accounting software is strongly preferred. * Experience with government grants and contracts is highly desirable. * Excellent computer skills including proficiency in the most current versions of Windows and Office (Word and Excel) and ability to use the internet effectively. Strong Excel and financial modeling skills. * Prior experience processing or overseeing payroll for midsize organizations. * Ability to work collaboratively with colleagues at all levels of the organization. * Strong organizational skills and ability to prioritize workload to meet tight deadlines in a dynamic work environment. * Proven ability to manage multiple projects simultaneously. * Proven analytical and problem-solving skills. * Attention to detail, accuracy, strong organizational skills and desire for continuous improvement and learning. * Knowledge and ability to use applicable information technology and systems to meet work needs. * Excellent verbal and written skills and the ability to present information effectively. * Excellent interpersonal, negotiation, and conflict resolution skills. * Excellent organizational skills and attention to detail. * Strong analytical and problem-solving skills. * Ability to prioritize tasks and to delegate them when appropriate. * Ability to act with integrity, professionalism, and confidentiality. * Ability to develop long-term plans and programs and to evaluate work accomplishments. Work environment/Physical demands: The work environment and physical demands described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions, in accordance with applicable laws. Physical Activity: The position requires periods of sitting, standing, and walking throughout the workday. Employees may be required to move between offices, program spaces, and meeting areas, including navigating stairs. Lifting & Carrying: Must be able to lift, carry, or move items up to 15 pounds on an occasional basis. Manual Dexterity & Communication: Requires the ability to operate a computer, keyboard, and other office equipment; to talk and hear in person and by telephone; and to read printed and digital materials. Work Environment: Work is typically performed in an office or community-based setting with standard lighting, temperature, and noise levels. Some positions may require travel between locations as part of regular duties. Travel required: This position requires regular travel to multiple agency and partner locations within the Bay Area. Employees must have reliable transportation and the ability to reach designated sites within reasonable travel times. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. EEO Statement: Bonita House provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$41.8-46.6 hourly 52d ago
AARS Youth SUDS - Peer Mentor
Healthright 360 4.5
San Jose, CA job
Asian American Recovery Services (AARS) provides individualized support sessions to address substance abuse and anger management/conflict resolution. Cognitive behavioral approaches are generally combined with cognitive-restructuring or skill-building methods, to reinforce learning and model as well as shape and reward pro-social behaviors. The Seven Challenges treatment model is used with those young people in Juvenile Hall who are identified as needing on-going substance abuse treatment services. The Peer Mentor is employed by Asian American Recovery Services (AARS) a program of HealthRIGHT 360 to deliver and coordinate services for youth clients referred by the Santa Clara County Department of Behavioral Health Services (BHSD) Substance Use Treatment Services Division. AARS is looking for committed, client-centered, full-time Peer Mentors who are passionate about serving clients in an outpatient substance use disorder treatment program. Hours of operation are Mondays and Fridays from 9:00AM to 6:00pm; Tuesdays, Wednesdays, and Thursdays from 9:00AM to 8:00PM. The Peer Mentor will be an individual whose lived experience resembles the target population - ex-offenders, substance use history, etc. The Peer Mentor will act as liaison to clients, help find community resources, and support organizing pro-social recreational activities and monthly family nights. The Peer Mentor will support clients as they enter the program, throughout their treatment, and link clients to peer support in our continuing care program. This linkage will play a critical role in clients' continued recovery process by connecting individuals to a recovery community. The Peer Mentor will also connect clients to other supportive community resources. These relationships will enable clients to build responsible, fruitful friendships with their peers who may serve as role models, conduits to other services, and linkage to continuum care. Education and Knowledge, Skills and Abilities Education Required: High school diploma and GED Lived experience similar to that of targeted population. Valid California driver's license. Skills Required: Ability to engage and motivate criminal justice involved populations. Ability to enter data into various paper and electronic systems while maintaining the integrity and accuracy of the data. Professionalism, punctuality, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Ability to work a flexible work week schedule, including at minimum one late day (until 8pm). Willing to work towards State Peer Mentor certification.
$28k-36k yearly est. 5d ago
Clinic Staff Physician - ICC Clinic
Healthright 360 4.5
San Francisco, CA job
COVID-19 vaccine and booster required. Salary listed is the base salary but negotiable based on experience. The Integrated Care Center Clinic is a federally qualified health centers that provide primary care, behavioral health, addiction treatment, psychiatry, dental care, and more. We provide care to those mos in need including those who are suffering from homelessness, mental illness, substance use, mental illness, and chronic medical conditions. We provide team based care in an integrated care setting. We are looking for a mission driven, service leader who works well in a team, has experience with managing and supporting staff, champions quality improvement, leads change, and is excited to innovate. It is the responsibility of the Staff Physician - MD/DO - to act as a clinical leader by providing quality primary care services to HealthRIGHT360 (HR360) patients in an integrated delivery model, helping to grow the overall practice, and promoting team functioning. The staff physician, MD/DO, provides full supervision in addition clinical supervision and oversight for Advanced Practice Providers including entering in to Collaborative Agreements with the Advanced Practice Provider, providing supervision and having input in the clinical review, performance appraisal, peer review and hiring and termination providers and clinical support staff Also provides supervision to the healthcare treatment team. Supervises the medical assistant functions which are under the purview of the provider. The Staff Physician is responsible for the provision of primary and preventive health care services to the patient population of HealthRIGHT 360; including but not limited to chronic disease management, addiction medicine, pain management, caring for the medical needs of patients presenting with co-occurring disorders and homeless in a team based care model. The Staff Physician works well with Advanced Practice Providers. May be required to work nights and weekends. Key Responsibilities Clinical Care Responsibilities: Provides comprehensive care, within the scope of credentialed privileges and standardized procedures, to HR360 patients within an integrated delivery model. Documents care promptly and following charting protocols and applicable CA state licensing requirements. Completes patient sessions in a timely manner. Ensures appropriate follow-up for all aspects of ordered care (e.g., specialty referrals, laboratory results, radiology reports, etc.). Responds to patient requests for information and assistance (e.g., form completion, prescription refills, etc.) in a timely manner. Leadership/Supervision Responsibilities: Provides clinical leadership, supervision and oversight to advanced practice providers, support staff, nurses, medical assistants, patient care coordinators, and interns/students. Enters into collaborative agreement with an advanced practice provider including input into the performance appraisal, peer review and hiring or termination of the provider or clinical support staff. Demonstrates comfort in changing systems, champions change, and leads change processes. Performance and Quality Improvement Responsibilities: Meets benchmarks for applicable quality indicators as noted in the annual quality improvement plan including the development of an appropriately sized continuity panel of patients and the maintenance of current productivity standards along with colleagues, assists in continuous quality improvement through on-going problem/needs identification and problem solving and, as requested, acts as change champion or lead in improvement activities. Organizational Responsibilities: Supervises advanced practice providers, support staff including nurse and medical assistants, students, interns and residents. Maintains availability for various administrative/clinical duties as requested by supervisor e.g., case presentations; in-service training to staff. Represents HealthRIGHT 360 at and/or attends professional conferences, in-service trainings, and meetings at the request or with approval of supervisor. Completes all mandatory trainings on an annual basis. Education and Knowledge, Skills and Abilities Education and Experience Required: Graduation from an accredited allopathic or osteopathic medical school. Possession of a valid California license as a physician. Possession of national board certification in appropriate field. Possession of BCLS/CPR certification. Possession of DEA Controlled Substances Registration Certificate. Possession of Data 2000 Waiver to prescribe controlled substances or must attain within 3 months of hire. Desired: Experience working in ambulatory care and/or a community health center. Experience working with populations with varying lifestyles, ages, sexual orientations, ethnic and culture backgrounds and economic status. Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency. Knowledge Required: Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications. Experience with electronic medical records. Knowledge of co-occurring disorders and trauma informed treatment. Desired: Bilingual Spanish/English. Experience with electronic medical records. Comfort working on teams and with safety net populations. Tag: IND100.
$169k-237k yearly est. Auto-Apply 60d+ ago
Driver (Class B) - Transportation & Warehouse
Healthright 360 4.5
San Francisco, CA job
The Transportation and Warehouse Departments are vital parts of HealthRIGHT 360's operations, and are primarily responsible for the following: Providing safe transportation for clients to increase access to needed services. Receiving, managing and delivering the inventory of purchased goods and in-kind donations, including equipment, furniture, food and supplies. Drivers are responsible for the transportation needs of clients. Following all applicable federal and state driving laws, Driver ensures that clients are safely transported to and from various locations related to their treatment needs. Drivers also ensure that all transportation documentation is appropriately maintained and up-to-date. Drivers must enjoy working as a member of a diverse team in a cooperative effort and be able to exercise creative and independent judgment to solve problems. Key Responsibilities Transportation Responsibilities: Safely transports client in company provided vehicle following all applicable federal and state driving laws. Maintains appropriate staff/client boundaries at all times. Treat program participants with respect and dignity, interacting with them in a caring, non-judgmental manner, utilizing harm reduction and trauma-informed care principles. Comply with all COVID 19 health and safety protocols. Warehouse Responsibilities: Participates in the delivery and pick up of various donated goods including furniture, food, clothing etc. Loads and unloads trucks, organizes donated goods in the warehouse. Vehicle Maintenance Responsibilities: Responsible for ensuring routine vehicle maintenance including inspections, interior and exterior cleaning and pumping gas. Maintains all such documentation. Responsible for adhering to vehicle cleaning protocols as part of the Covid-19 response. Administrative Responsibilities: Maintains and prepares vehicle usage logs. Maintains accurate vehicle documentation with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. Education and Knowledge, Skills and Abilities COMPETENCIES: (To perform the job successfully, an individual should demonstrate the following competencies): Communication, Written: Delivers written communications that have clarity and impact including emails. Communication, Verbal: Effective listener; clearly and thoughtfully communicates with others in person and on the phone. Reliability: Accountable; maintains focus; punctual; good attendance record; meets deadlines. Time Management: Organizes and establishes priorities; gets the job done in a timely manner. Customer Service: Persists in efforts to solve issues even when faced with internal barriers; takes personal responsibility for customer service outcomes; responds quickly and effectively to requests for assistance and support whether internal or external. Teamwork: Accountable to team; participates effectively in group- and team-work; collaborates positively with other team members; giving and accepting constructive criticism. Tolerance for Stress, Ambiguity, and Change: Maintains composure even while under great pressure; handles complex problems and change with minimal supervision; demonstrates flexibility and versatility in achieving key goals and priorities. Attention to Detail: Strives to eliminate errors; makes accurate work a priority; seeks opportunities to improve performance. Decision Making: Collects, organizes, and analyzes information before making decisions. Takes a thoughtful approach when considering options; may seek supervision and/or input from others. Integrity and Ethics: Actively models the highest ethical standards; is honest and accountable; maintains confidentiality and appropriate boundaries at all times; handles sensitive information and issues with discretion and tact. EDUCATION AND KNOWLEDGE, SKILLS AND ABILITIES QUALIFICATIONS: Valid California Class B Driver's license. Ability to clear and maintain agency vehicle insurance coverage. Professional driving experience. Ability to drive 22 foot truck. Ability to lift 60 pounds. Background Clearance Required: Must not be on active parole or probation Knowledge Required: Clear understanding of appropriate staff/client boundaries. Knowledge of transportation equipment for physically disabled. Knowledge of vehicle safety and maintenance. Culturally competent and able to work with a diverse population. Desired: Proficiency with Microsoft Office applications, specifically Word Outlook and internet applications. Skills and Abilities Required: Ability to read and interpret maps. Professionalism, punctuality, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Desired: Bilingual. Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data. Tag: IND100.
$31k-36k yearly est. Auto-Apply 60d+ ago
Supervisor, Care Management - Enhanced Care Management (ECM)
Healthright 360 4.5
San Francisco, CA job
CalAIM is an initiative of the Department of Health Care Services (DHCS) to improve the quality of life and health outcomes of Medi-Cal recipients by implementing delivery system, program, and payment reforms across the Medi-Cal program. A key feature of CalAIM is the statewide introduction of an Enhanced Care Management (ECM) benefit and a menu of Community Supports, which, at the option of a Managed Care Plan (MCP), publicly funded health insurance plans for low-income citizens, can address the clinical and non-clinical needs of Populations of Focus with the most complex medical and social needs. Supervisor, Care Management will be responsible for implementing the ECM program to serve members under the Managed Care Plan (MCP) by providing care by linking clients with appropriate services to address specific needs such as physical and mental health, substance use disorder, (residential and outpatient) employment, Justice-Involved concerns, housing, community resources, and aftercare. The Supervisor, Care Management is required to identify and engage with each member in the community, including the member's home, service provider locations and other, various locations requiring outreach. The Supervisor, Care Management will also hire, supervise, and train new staff incrementally, as the program grows to serve the expanding population. KEY RESPONSIBILITIES Program Implementation & Development Organize, stabilize, and integrate the new project by meeting with representatives from the funding source (e.g., San Francisco Health Plan or other local MCPs). Understand the needs of the population, referral and authorization processes, data-entry, and billing, to build a solid foundation for the program. Create a framework that allows for community-based program expansion. Organize patient care activities as outlined by the MCP and implement identified care coordination strategies. Client Identification & Engagement Identify eligible individuals for MCP enrollment from State Prisons, County Jails, hospitals, and other locations. Use a variety of outreach and engagement strategies, including: In-person meetings at the client's location Mail, email, texts, and phone calls Street and community-level outreach Collaborate with client advocates as appropriate. Engage and serve clients insured by non-contract MCPs and un-insured clients as needed Collaborate with other local HealthRIGHT 360 programs to serve participants from varying levels of care Care Coordination & Case Management Maintain regular communication with all providers involved in the members' care team. Ensure care is continuous and well-coordinated across: Primary care Physical and developmental health Mental health SUD treatment Housing and social services Support client engagement through: Medication coordination and reconciliation Scheduling and reminders Transportation coordination and accompaniment Removing other barriers to care Assessment & Client Support Participate in intake by completing assessments required by the MCP. Monitor clients' progress toward treatment plan goals and provide input. Complete Releases of Information (ROIs) and assess clients' care needs. Connect clients to services and resources, including: Medical and behavioral healthcare Employment and education opportunities Housing Community and government resources (e.g., DPSS, DMV) Team Collaboration Engage with a multidisciplinary team to identify care gaps and obtain appropriate input. Collaborate with clients and families to support community reintegration. Coordinate with external agencies to support client access to needed resources. Clinical Documentation Write and complete all progress notes within 24 hours of service delivery. Complete, document, and update all clinical requirements such as needs assessments and care plans. Write clients' progress letters and court reports. Oversee clinical documentation for Lead Care Management staff as team expands, within a timely matter. Training, Supervision and Quality Improvement Responsibilities Facilitates Clinical Group Supervision as team expands. Work Environment Position is based in HealthRIGHT 360's Integrated Care Center (ICC) Must have a dependable vehicle and valid insurance. Services are delivered in the community, at client-preferred locations such as: Homes Medical facilities Behavioral health providers Office space is available for documentation, clinical supervision, and training. Mileage for field-based work may be reimbursed. Primary service area: San Francisco (may expand to neighboring counties as needed). QUALIFICATIONS Education, Experience, and Credentials Bachelor's degree in social work, Psychology, Nursing, Public Health, or a related field with At least 1 year of supervisory or leadership experience in healthcare, social services, or community-based setting. OR High School Diploma/GED with 3 years of supervisory or leadership experience in healthcare, social services, or community-based setting. At least 3 years of case management experience working with high-need populations (Medi-Cal, Medi-Care and private Medical Insurance Plans). Valid driver's license, reliable transportation, and current auto insurance. Desired: AOD Certification from an accredited certifying body (CCAPP, CAADE, CADTP). Two years' experience in the human service field and/or demonstrated expertise in substance abuse treatment, relapse prevention, and recovery. Experience working with clients experiencing acute withdrawal from substances. Experience with providing trauma-informed services. Experience delivering evidence-based practices preferred. Master's degree in social work (MSW), Counseling, Nursing, or a related behavioral health field. PHYSICAL REQUIREMENTS In an 8-hr workday, employee is required to perform work: Sitting 4 Hrs Standing 2 Hrs Walking 2 Hrs Driving Frequently
$61k-98k yearly est. 13d ago
Case Manager, Medical - 815 Residential Detox
Healthright 360 4.5
San Francisco, CA job
. Reporting directly to the Director of Nursing, the Case Manager, Medical (Medical Case Manager, MCM) primary focus is to address the specialized medication case management and treatment authorization needs of participants in a social model substance use detoxification program. The MCM works in coordination with internal and external stakeholders to address the broad array of client needs through coordinating funding, and in obtaining critical medications required for safe Withdrawal Management (WM). The MCM acts primarily as a care coordinator and treatment case manager, and may perform duties that include crisis intervention, health education, referral to providers of necessary services, and benefits counseling. The MCM works with an interdisciplinary team, ensures accurate and timely flow of documentation to support appropriate treatment length episodes and maintains quality assurance of files. As part of the MCM routine duties they will interact with other governmental, non-profit service agencies, and local businesses for client services. KEY RESPONSIBILITIES Case Management: Prepares extended treatment episode authorization requests and routes to medical leadership for review. Forwards finalized document to Department of Public Health for authorization and, if received, ensures the authorization information is relayed to internal stakeholders. Facilitates the confidential exchange of client's protected health information (PHI) between Admissions and WM to adequately evaluate unit appropriateness for client's needs. Monitors, coordinates, and resolves obstacles between prescribing providers, payors, and retail pharmacies to make certain that clients receive critical Medication Assisted Therapies (MAT) with few to no lapses in treatment days. Outreach and Relationship Management: Collaboratively work and communicate with other agencies and local pharmacies to provide information regarding resources and service opportunities. Leadership Responsibilities: Works collaboratively with all invested staff. Provides administrative leadership for client medication support, and within the quality improvement infrastructure of the healthcare and residential program. Participates in matters related to performance and quality improvement, planning, protocols, and goal setting. Comfortable in changing systems, and champions change. Organizational Responsibilities: Accurately and consistently documents required information on records and reports. Keeps up to date with operational and procedural requirements. In conjunction with WM Nurse Manager, Behavioral Health Nurse Director, and/or Director of Addiction Medicine, assures organizational readiness for accreditation surveys and ongoing monitoring and reporting of conformance to quality within the program. Provides direct care coordination support for clients to access all aspects of HR360 healthcare services. And perform other duties as assigned. QUALIFICATIONS Education, Certification, and Experience Required: Possess a minimum of an AA degree in a related field; or 3-5 years related experience. BLS and First Aid Certification must be obtained within 30 days of hire. Experience and interest in working with safety-net populations and in treating substance use disorders. Experience working successfully with issues of mental health, criminal background, and other potential barriers to economic self-sufficiency.
$45k-63k yearly est. 32d ago

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