How to hire a branch coordinator

How to hire a branch coordinator, step by step

Here's a step-by-step branch coordinator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a branch coordinator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new branch coordinator
• Step 8: Go through the hiring process checklist

What does a branch coordinator do?

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1. Identify your hiring needs

   First, determine the employments status of the branch coordinator you need to hire. Certain branch coordinator roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a branch coordinator to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a branch coordinator that fits the bill.

   Here's a comparison of branch coordinator salaries for various roles:

   Type of Branch Coordinator	Description	Hourly rate
   Branch Coordinator		$11-27
   Office Manager	Office managers oversee the entire workplace. They maintain office processes and services to ensure that everything is running well... Show more	$14-29
   Customer Service Supervisor	A customer service supervisor is responsible for directing the staff in providing the best services to the customers. Customer service supervisors' duties include evaluating the performance of the service staff, implementing strategic procedures to improve operations, developing promotional offers and products to increase the business' revenues, keeping documents of operation records, and assisting with customer's inquiries and complaints... Show more	$12-25

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • Data Entry
   • Reception Services
   • Customer Service
   • E-Verify
   • Operational Procedures
   • Purchase Orders
   • Performance Reviews
   • Office Equipment
   • Administrative Tasks
   • Inventory Control
   • Service Calls
   • Telephone Calls
   • Background Checks

   Check all skills

   Responsibilities:

   • Accomplish inspections of the ATM's and coordinate their maintenance.
   • Manage IDT roster and participate in interdisciplinary team meetings.
   • Provide assistance to patients seeking medical equipment needs including oxygen, c-pap, and other durable medical equipment.
   • Communicate and interact with management, external and internal patients, customers and referral sources in an appropriate and professional manner.
   • Order and audit weekly cash shipments, as well as servicing ATM.
   • Update inventory reports, perform audits of close appeals cases and assist with performance coaching within SharePoint applications.

   More branch coordinator duties

3. Make a budget

   Including a salary range in the branch coordinator job description is a good way to get more applicants. A branch coordinator salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a branch coordinator in North Carolina may be lower than in California, and an entry-level engineer typically earns less than a senior-level branch coordinator. Additionally, a branch coordinator with lots of experience in the field may command a higher salary as a result.

   Average branch coordinator salary

   $37,810yearly

   $18.18 hourly rate

   ---

   Entry-level branch coordinator salary

   $24,000 yearly salary

   Updated December 15, 2025

   Average branch coordinator salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$47,779	$23
   2	New York	$37,611	$18
   3	Utah	$35,701	$17
   4	Kansas	$33,764	$16
   5	Texas	$33,729	$16
   6	Colorado	$32,320	$16
   7	New Hampshire	$32,142	$15
   8	Illinois	$32,124	$15
   9	Maryland	$30,557	$15
   10	Massachusetts	$30,470	$15
   11	Idaho	$30,260	$15
   12	Alabama	$28,816	$14
   13	Georgia	$28,304	$14
   14	Florida	$27,677	$13
   15	Arkansas	$27,125	$13
   16	Tennessee	$26,383	$13
   17	Ohio	$26,020	$13
   18	North Carolina	$24,639	$12
   19	Virginia	$24,478	$12
   20	South Carolina	$22,725	$11

   Average branch coordinator salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Equitable Holdings	$56,525	$27.18
   2	Cott	$50,386	$24.22
   3	Haugland Learning Center	$46,498	$22.35
   4	The Timken Company	$45,207	$21.73
   5	The Cook & Boardman Group	$43,541	$20.93	1
   6	Silver State Schools Credit Union	$42,224	$20.30	2
   7	Stanley Black & Decker	$42,161	$20.27	4
   8	Securitas Electronic Security	$41,894	$20.14	1
   9	Burkhart Dental Supply	$41,520	$19.96
   10	Apria Healthcare	$39,104	$18.80
   11	DOCUmation	$38,812	$18.66
   12	Grandbridge Real Estate Capital	$38,335	$18.43	1
   13	Sherwin-Williams	$37,385	$17.97	62
   14	Prosperity Bank	$36,287	$17.45
   15	Capital District Ymca	$27,895	$13.41
   16	YMCA of the Suncoast	$25,344	$12.18	2

4. Writing a branch coordinator job description

   A branch coordinator job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a branch coordinator job description:

   Branch coordinator job description example

   We are seeking a Branch Coordinator to join the company, a premier supplier, in Pearl City, HI USA 96782 While working in this clean, not climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among the Best & Brightest Companies to Work For. Immediate interviews are available, apply today!

   If possible someone with any of the following experience, admin, customer service, call center, or healthcare is preferred.

   Responsibilities

   Offer support to daily operations of Branch Office via inbound and outbound calls.

   Work with insurances and processing orders.

   Provide reception services as first point of contact including telephone reception and in-person. Perform outbound customer satisfaction calls to patients and referrals. Assist with patient scheduling. Carry out scanning, filing and faxing records on a routine basis. Creating orders.

   Qualifications

   Good organizational skills; strong customer relations/problem solving; strong phone skills; strong interpersonal and teamwork skills; ability to multi-task effectively; ability to communicate effectively in person, on phone and electronically; basic printing/faxing/scanning.

   Time management, effective communication

   Patience, friendly, optimistic, can successfully problem solve

   Must Haves – Education

   • High School Diploma

   The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all.

   Company DescriptionWith almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit www.acrocorp.com.

   Copy this example

   

5. Post your job

   There are a few common ways to find branch coordinators for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your branch coordinator job on Zippia to find and recruit branch coordinator candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit branch coordinators, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new branch coordinator

   Once you have selected a candidate for the branch coordinator position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new branch coordinator. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a branch coordinator?