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Branch secretary skills for your resume and career

Updated January 8, 2025
3 min read
Quoted experts
Allison White,
Allison White
Below we've compiled a list of the most critical branch secretary skills. We ranked the top skills for branch secretaries based on the percentage of resumes they appeared on. For example, 13.0% of branch secretary resumes contained payroll as a skill. Continue reading to find out what skills a branch secretary needs to be successful in the workplace.

15 branch secretary skills for your resume and career

1. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how branch secretaries use payroll:
  • Processed new hire and termination paperwork, payroll and employee services (benefits and Workers' Compensation information).
  • Assisted in the administration of the Payroll Time and Attendance system.

2. Travel Arrangements

Here's how branch secretaries use travel arrangements:
  • Prepared travel vouchers and made travel arrangements for immediate supervisor.
  • Maintained time sheets for 11 civilian employees; updated job descriptions; scheduled hotel and travel arrangements for seminars and conventions.

3. Input Data

Here's how branch secretaries use input data:
  • Prepare and input data into the Case Tracking System.

4. Office Equipment

Here's how branch secretaries use office equipment:
  • Received/dispatched orders for our office equipment & replacement supplies.
  • Maintain accountability records for office equipment and supply inventories, and purchasing required services and supplies.

5. Financial Reports

Here's how branch secretaries use financial reports:
  • Coordinated biannual progress and financial reports of the organization and facilitated communication through the recording and distribution of comprehensive meeting minutes.
  • Organized quarterly maintenance and monthly property management meetings; produced and maintained various daily, weekly and monthly financial reports

6. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how branch secretaries use telephone calls:
  • Received telephone calls from officials, contractors and other commands/activities and referred to the appropriate section.
  • Received and screened a large volume of incoming telephone calls and took detailed messages.

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7. Credit Card

A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.

Here's how branch secretaries use credit card:
  • Served as credit card holder.
  • Reconciled credit card statements, diligently tracked dollar usage from several different funding sources.

8. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how branch secretaries use logistics:
  • Create and submit office supplies order through ILSMIS (Industrial Logistics Support Management Information System).
  • Assisted with the coordinating of the Logistics Internship Program at NSWC Crane, IN.

9. Word Processing

Here's how branch secretaries use word processing:
  • Prepared various reports by utilizing software applications, such as spreadsheets and word processing programs.
  • Performed in-depth word processing functions, including preparation of post-doctoral application documents, proofing and editing for executive committee review.

10. Schedule Appointments

Here's how branch secretaries use schedule appointments:
  • Maintained calendar and schedule appointments and meetings for Branch Chief and Assistant Branch Chief.
  • Schedule appointments for the Branch Head in the Z Department.

11. Travel Orders

Here's how branch secretaries use travel orders:
  • Processed prepared and processed travel orders.
  • Trained personnel on DTS travel system and the proper procedures entering travel orders, filing travel vouchers.

12. Travel Vouchers

Here's how branch secretaries use travel vouchers:
  • Prepare travel authorizations, vouchers and local travel vouchers utilizing Defense Travel System (DTS).
  • Logged travel vouchers, material supply and shipping requests into an Excel file.

13. Hotel Reservations

Hotel Reservations may be required for clients or high-level management staff members. To make these reservations, the caller must have all necessary information prepared: the client's name, the length of stay, the preferred room (if requested), and any additional amenities that may be requested by the client or guest.

Here's how branch secretaries use hotel reservations:
  • Arranged travel to include itinerary, hotel reservations and transportation.

14. Meeting Minutes

Here's how branch secretaries use meeting minutes:
  • Transcribe meeting minutes and track items for follow up.
  • Prepare staff meeting minutes, set up phone bridges.

15. ERP

Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.

Here's how branch secretaries use erp:
  • Generate shipping documents in ERP to meet needs of Branch and Division personnel.
  • Review, correct and process timecards for 50 + employees through ERP (formerly through DRATS).
top-skills

What skills help Branch Secretaries find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on branch secretary resumes?

Allison White

Associate Professor, Ohio University

Knowledge of spreadsheets software such as MS Excel is a commonly sought-after skill. Employers want word processing and spreadsheet skills but often say they want high school graduates and pay accordingly. These skills aren't always taught in high school. Those in the field should seek these skills. Additionally, medical and legal assistants have highly sought after. Terminology courses for these specialized areas are sometimes offered at the vocational schools but are usually offered at the post-secondary level.

What soft skills should all branch secretarys possess?

Allison White

Associate Professor, Ohio University

Employers have told me repeatedly that soft skills are often the most important. They will ask for my reference after I've gotten to know a student and been able to identify their communication, problem-solving, and interpersonal skills. They want someone to take the initiative yet know when to ask questions. Customer service skills and confidentiality were also voiced by our internship supervisors. Verbal and non-verbal communication is a must. The applicant must be able to write well!!

What hard/technical skills are most important for branch secretarys?

Allison White

Associate Professor, Ohio University

In addition to production software skills, including MS Outlook, Word, Excel, and PowerPoint, we often taught database skills using MS Access. Every employer has an employee database and a customer/client database that requires input and sometimes maintenance by office personnel. Keyboarding (65+ wpm), basic bookkeeping/accounting, and filing skills are a must.
Do you want to know more?
Read more about what experts have to say about branch secretary

List of branch secretary skills to add to your resume

Branch secretary skills

The most important skills for a branch secretary resume and required skills for a branch secretary to have include:

  • Payroll
  • Travel Arrangements
  • Input Data
  • Office Equipment
  • Financial Reports
  • Telephone Calls
  • Credit Card
  • Logistics
  • Word Processing
  • Schedule Appointments
  • Travel Orders
  • Travel Vouchers
  • Hotel Reservations
  • Meeting Minutes
  • ERP
  • DTS
  • Multi-Line Phone System
  • Office Procedures
  • Computer System
  • Expense Reports
  • Routine Correspondence
  • Office Operations
  • JPAS
  • Administrative Tasks
  • Fax Machines
  • DOD
  • Bank Deposits
  • Travel Authorizations
  • Office Management
  • Personnel Actions
  • ISO
  • Sales Reports
  • AS400
  • Rough Drafts

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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