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Business solutions analyst skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Jim McClenahan,

Hanna Kim Ph.D.

Below we've compiled a list of the most critical business solutions analyst skills. We ranked the top skills for business solutions analysts based on the percentage of resumes they appeared on. For example, 7.4% of business solutions analyst resumes contained user stories as a skill. Continue reading to find out what skills a business solutions analyst needs to be successful in the workplace.

15 business solutions analyst skills for your resume and career

1. User Stories

Here's how business solutions analysts use user stories:

Collaborate with solution manager to document and update all features and user stories on VSTF.
Developed user stories and user flow diagrams for IT development based on business requirements.

2. User Acceptance

Here's how business solutions analysts use user acceptance:

Facilitate user acceptance testing and testing of new system functionality.
Managed and participated in Functional, User Acceptance and Production Acceptance testing teams, for commercial and industrial lines of business.

3. Business Processes

Here's how business solutions analysts use business processes:

Risk Analysis and Management; Problem Identification and Solution Formulation; Defining Structures to Business Processes; Strategy Development and Implementation.
Provide business analysis to evaluate business processes, lead solution definition and solve business problems.

4. Project Management

Here's how business solutions analysts use project management:

Project Management * Business Documentation * Scrum Software Development Life Cycle * Software Quality Testing and Release Management * Production Support Troubleshooting
Provide day-to-day project management, reporting/dashboard development, and activity tracking to the Enterprise Business Unit Operations Solution Engineers group.

5. Business Analysis

Here's how business solutions analysts use business analysis:

Perform business analysis for various Enterprise areas.
Provide business analysis for an array of human resources and core business solutions designed to help improve business performance.

6. Acceptance Criteria

Here's how business solutions analysts use acceptance criteria:

Assist with the documentation of all acceptance criteria and UAT test plan creation.
Defined acceptance criteria for completion of the solution.

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7. Salesforce

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how business solutions analysts use salesforce:

Run reports and Macros in Access & Salesforce on a daily basis for Reassignment Log.
Provided analysis and integration for zPaper's digital paper solutions in Salesforce.com.

8. Software Development

Software development is the mechanism by which programmers create computer programs. The Software Development Life Cycle (SDLC) is a framework for developing applications that follow technological needs and consumer requirements. It consists of many stages. The SDLC establishes an international standard that software developers can use to enhance and create their programs. It provides a well-defined framework for software developers to pursue in the production, maintenance, and design of premium quality software. The aim of the software development process is to create high-quality software on time and within budget.

Here's how business solutions analysts use software development:

Serve as the conduit between the customer community (internal and external customers) and the software development and support teams.
Assisted QA multiple aspects of software development in which certain cases were unable to be tested via normal means.

9. UAT

UAT stands for user acceptance testing, and it is the last phase in the software testing process that determines whether the software is fit for the purpose it was built or not. UAT checks two main things; whether the software fulfills the business requirements and can it be used by the end-users. It is the final and most critical step in the testing stages and it determines whether the software should be introduced in the market or not.

Here's how business solutions analysts use uat:

Managed development, UAT and QAT for internal projects resulting in increased collaboration between local and overseas teams.
Perform QA File Testing via FileNet to identify technical deficiencies in the modeling/production environments (UAT).

10. Test Scripts

Test scripts validate the quality of the software or app being tested. An effective test script has all the steps to be taken to use a software program as well as the ending result of each step.

Here's how business solutions analysts use test scripts:

Experienced in gathering business requirements, writing functional/technical specifications, and creating test scripts/plans.
Execute functional testing which includes writing test scripts in partnership with Architects and Business clients.

11. Project Scope

Here's how business solutions analysts use project scope:

Lead envisioning sessions with upper management, recruitment advertising, and marketing stakeholders to determine project scope.
Determined project scope and functionality after analyzing technical documentation.

12. SharePoint

Here's how business solutions analysts use sharepoint:

Planned and designed improvement to SharePoint performance as required through high availability solution using database mirroring and server clustering.
Experience documenting functional requirements, security requirements and reporting requirements for web based applications integrated into SharePoint.

13. Process Improvement

Here's how business solutions analysts use process improvement:

Excelled in a cross-functional environment to execute complex process improvement initiatives.
Developed and recommended operational processes and /or process improvements.

14. Jira

Here's how business solutions analysts use jira:

Delivered solutions to client for issues logged in the Siebel Navigator or JIRA ticketing systems.
Led the selection and rollout of Jama and Jira to 8 project teams across 2 business units.

15. Data Analysis

Here's how business solutions analysts use data analysis:

Translate data analysis into findings and insights to formulate recommendations.
Used data analysis techniques to validate business rules and identify low quality missing data in the existing Enterprise data warehouse.

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What skills help Business Solutions Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on business solutions analyst resumes?

Jim McClenahan

Director of Career and Corporate Outreach, University of Nevada, Reno

Most importantly, skills that are customized for the job you are applying. Someone could work in a restaurant and have great customer management skills that would work well in a bank. The key is identifying "transferrable skills"-how what you did is relevant for the job you are applying. The applicant has to articulate that-don't expect the committee, screener, or HR Recruiter to make the connections. For business majors, the skills that differentiate applicants are technical skills when they are relevant to the job. Data analysis, coding, SQL are often looked for by employers that have a tech focus as preferred skills.

What soft skills should all business solutions analysts possess?

Hanna Kim Ph.D.

Associate Professor, Chair, Adelphi University

Important soft skills: strong emotional intelligence: Anthropology students with fieldwork experience, for example, from study abroad, field school, or a course/semester capstone or thesis project, know the challenges of conducting a project or being part of a team with a project goal. Being attuned towards one's interlocutors or colleagues, that is, being aware of and acting appropriately, whether to obtain rich fieldwork data or facilitate teamwork, are valuable skills. Successful fieldwork, even of short duration, tests one's skills of interaction in unfamiliar situations; of reading a situation that may be uncomfortable and strange to one's experience; of navigating power dynamics, and learning while doing when one does not have all the skills needed. The anthropology student who has emerged from the other side of fieldwork has acquired these abilities. I would say that anthropological fieldwork demands strong baseline soft skills in emotional intelligence, or what I might call a heightened awareness that how people react, behave, and perform rests on many factors. One learns from anthropology by paying attention to these factors (by discerning them through observation and not via assumptions) and understanding them in context rather than jumping to conclusions.

What hard/technical skills are most important for business solutions analysts?

Hanna Kim Ph.D.

Associate Professor, Chair, Adelphi University

Hard skills: being more than monolingual! In a globally connected marketplace where young people worldwide are learning and mastering the English language, their multilingualism makes them attractive hires for multinational or international companies. Anthropology students know the non-negotiable importance of knowing a fieldwork language to understand peoples and their cultures. The same would hold for the workplace: knowing one or more languages affords an employee not just possibilities for work assignments: such an employee, i.e., an anthropology graduate who values the connection of language and culture, is ideally suited to work on projects that demand sensitivity to cultural, social, historical, and political nuances. This includes those who work in international humanitarian groups as well as those who work in global finance.

What business solutions analyst skills would you recommend for someone trying to advance their career?

A.J. Arreguin

Professor, Our Lady of the Lake University

The best thing for a student/graduate to do, if they're taking a gap year, would be to continue to enhance their skills in social media, marketing, and public relation writing by implementing practices to show progression in communicative methods when marketing a product/service/event or get a positive response/feedback to a well-organized campaign.

Students should volunteer with small/local businesses or create their brand (start a blog or become a niche social media influencer) to practice and build on their experience. Once the student/graduate does that, they should keep a weekly log with analytics to help them understand how to improve moving forward. This will be beneficial when applying for a communication/public relations job during an interview. The degree gets the student/graduate the talk, but the experience lands them the job.

What type of skills will young business solutions analysts need?

Missy Gutkowski

Assistant Dean, Bucknell University

As remote and flexible work continues to penetrate industries across the country, daily office check-in conversations and hallway chatter are rare. New employees should be prepared to bring to the table analytical skills to gather, review, and synthesize information for further review, clarification, and report outs.

New employees should be prepared to communicate well and often, not only expressing expectations of what they need to complete their work but also to frequently updating supervisors and coworkers. Quickly learning the communication preferences and style of a supervisor and organization will set a new employee up for success in any industry.

What technical skills for a business solutions analyst stand out to employers?

Jennifer Niggemeier

Director, University of Michigan

Compared to a year ago, employers have far more experience recruiting, onboarding, and working with employees in a virtual space. And many employers will continue to offer remote work given how successful it has been for many organizations. As a result, for many positions, applicants no longer need to be 'anchored to place' when applying to positions.

Do you want to know more?

List of business solutions analyst skills to add to your resume

The most important skills for a business solutions analyst resume and required skills for a business solutions analyst to have include:

User Stories
User Acceptance
Business Processes
Project Management
Business Analysis
Acceptance Criteria
Salesforce
Software Development
UAT
Test Scripts
Project Scope
SharePoint
Process Improvement
Jira
Data Analysis
Business Solutions

Business Stakeholders
Business Problems
Project Lifecycle
Business Development
Gap Analysis
Functional Specifications
Application Development
BI
SQL Server
HR
Shared Services
RFP
Test Cases
CRM
ERP
Java

UI
Confluence
SDLC
Technical Support
Business Objectives
Post Implementation
SME
Client Facing
Training Materials
TFS
Management System
Software Solutions
EPICS
Macro
Business Rules

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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