6017 - Akron - 2940 Chenoweth Road, Akron, Ohio, 44312-5264 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.
What you will do - Essential Responsibilities
* Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
* Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals
* Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory
* Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards
* Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management
* Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing
Purpose of the role
This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Demonstrate exceptional communication skills
* Display confidence in self, the product and CarMax
* Ability to build and maintain strong relationships
* Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun
* Balance the needs of the Customer and the business when making decisions
* Seek to fully understand and meet Customer needs
* Create win-win solutions to Customer issues
* Get work done well, on time and follow the right process
* Drive work processes and pay close attention to detail
* Perform multiple duties in a high energy, fast-paced working environment
* Read, interpret and transcribe data in order to maintain accurate records
* Lift objects that weigh as much as 25 lbs.
Education and/or Experience
* High School Diploma, or equivalent
* Sales and customer service experience, in an area such as retail, preferred
* Valid Driver's License
* Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$33k-48k yearly est. Auto-Apply 45d ago
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Parts Counter Sales
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
About Us
Tim Lally Chevrolet is a family-owned single-point store that celebrated 100 years in business in 2023. We know our employees are what makes the difference and are our greatest asset. We believe in treating employees with respect and appreciation for their contributions and provide ongoing training. We reward outstanding efforts and results through bonus and commission programs. Join us and see what makes many of our employees call us home for their entire career.
Benefits
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Promote from within
Paid Time Off
Holiday Pay
In House Training
Responsibilities
Assist walk-in customers in selecting required parts.
Pull purchased parts from stock.
Answer phone calls - providing price quotes and other information.
Place orders for parts not in stock.
Assist outside sales representatives with their orders.
Set up orders for daily shipment, delivery or pick-up.
Verify "will call" and "back-order" files weekly and return to vendors, or stock those items not required.
Solicit assigned accounts by phone.
Bring your ‘A game' along with a positive attitude to work with you every single day.
Qualifications
Available to work flexible hours and weekends
Self-starter mentality and ambitious spirit preferred
Phenomenal communication skills with customers and team members
Professional, well-groomed personal appearance
Clean driving record and valid driver's license
Willingness to stand six to eight hours during a shift.
Ability to move throughout the parts shelves all day, reaching and bending to obtain parts from inventory.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$25k-31k yearly est. Auto-Apply 60d+ ago
Lot Attendant/Porter
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
About Us
Here at TIm Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest growing Chevy dealership! We are a family-owned single-point store that is going on 90 years in business. We know our employees are what makes the difference at Tim Lally Chevrolet!
Benefits
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Promote from within
Paid Time Off
Holiday Pay
In House Training
Responsibilities
Maintain inventory appearance and performance by cleaning interior and exterior of vehicles, replenishing all vehicle fluids as needed, and replacing batteries when necessary.
Place buyer guides and stock tags in vehicles.
Keep lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standards.
Drive vehicles to and from service lane, service stalls, and parking lot as needed.
Make key tags for and handle inventory of vehicles.
Retrieve and deliver vehicles from property locations.
Perform other duties as assigned.
Qualifications
Able to work flexible schedules and some weekends
Positive attitude, can-do mentality, confident, outgoing personality eagerness to improve
High school diploma or equivalent
Professional attitude and the ability to deliver best-in-class customer service
Reliable transportation to and from work every single day
Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$22k-25k yearly est. Auto-Apply 60d+ ago
Installer/Upfitter
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
Are you looking for a new opportunity and chance to grow your career? We provide a great learning environment for Technicians with continuing education and hands-on training.
Available Positions:
Installers/Upfitter
Technician Specific Benefits
Air conditioned shop
Shop equipped with the newest technology
Uniforms provided
Discounts on products and services
Highly productive shop
Career advancement opportunities, promote from within
ASE and state inspection certification reimbursement and all training expenses paid to further your career
Continued education, manufacturer hands on and web-based training
Clean and professional work environment
Competitive wages
Additional Benefits We Offer
Health, Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security
Flexible Work Schedule
Installer/Upfitter Responsibilities
Perform work specified on the repair order with efficiency and in accordance with dealership.
Work includes installing various components for public safety vehicles such as gun safes, lock boxes, etc.
Work also includes electrical work installing things such as light bars, sirens, lights, etc.
Complete vehicle inspection for accurate install and operation
Providing excellent customer service keeping in mind that our customer's perspective comes first.
Qualifications
Previous experience at an automotive dealership
Strong understanding of the service drive
High school diploma or equivalent
Dexterity, requiring a steady hand, excellent hand-eye coordination
Mechanical and troubleshooting skills
Excellent customer service skills
Basic computer competencies
Positive, friendly attitude, along with a customer service mentality
Enjoy working in a fast-paced environment
Team player with ability to collaborate with others effectively
Ability to learn new technology, repair and service procedures and specifications
Valid driver's license and clean driving record
Willing to submit to pre-employment drug screen and background check
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
$30k-39k yearly est. Auto-Apply 60d+ ago
Automotive Service Technician - All Levels
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
Are you looking for a new opportunity and chance to grow your career? We provide a great learning environment for Technicians with continuing education and hands-on training.
Available Positions:
Quick Lube Technician Entry-Level Service Technician
Experienced Service Technician
Heavy Line Technician
Master Service Technician
Technician Specific Benefits
Air conditioned shop
Shop equipped with the newest technology
Uniforms provided
Discounts on products and services
Highly productive shop
Career advancement opportunities, promote from within
ASE and state inspection certification reimbursement and all training expenses paid to further your career
Continued education, manufacturer hands on and web-based training
Clean and professional work environment
Competitive wages
Additional Benefits We Offer
Health, Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security
Flexible Work Schedule
Quick Lube Technician Responsibilities
Check and communicate oil level to teammates
Ensure tire pressure for proper inflation
Inspect and refill fluid levels as necessary
Complete vehicle inspection
Install a new oil drain plug and a new oil filter
Clean and lubricate fittings as needed
Providing excellent customer service keeping in mind that our customer's perspective comes first.
Service Technician Responsibilities
Perform work specified on the repair order with efficiency and in accordance with dealership.
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs.
Execute repairs under warranty to manufacturer specifications.
Qualifications
Previous experience at an automotive dealership
Strong understanding of the service drive
Years of experience vary per position
High school diploma or equivalent
Dexterity, requiring a steady hand, excellent hand-eye coordination
Mechanical and troubleshooting skills
Excellent customer service skills
Basic computer competencies
Positive, friendly attitude, along with a customer service mentality
Enjoy working in a fast-paced environment
Team player with ability to collaborate with others effectively
Ability to learn new technology, repair and service procedures and specifications
Able to operate electronic diagnostic equipment
Valid driver's license and clean driving record
Willing to submit to pre-employment drug screen and background check
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
$88k-126k yearly est. Auto-Apply 60d+ ago
Receptionist/Cashier
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
About Us
Here at Tim Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest growing Chevy dealership! We are a family-owned single-point store that is going on 100 years in business. We know our employees are what makes the difference at Tim Lally Chevrolet!
Benefits
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Promote from within
Paid Time Off
Holiday Pay
In House Training
Discount programs
Responsibilities
Answer dealership group phones, greet and receive prospects and customers
Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
Work cooperatively with the sales/service and other internal teams
Communicate with callers and visitors in a professional, friendly, and efficient manner
Type emails and take accurate phone messages
Assist in scheduling and confirming sales/service appointments
Cashiering customers in service
Scanning documents into data base for dealership access
Other duties as assigned
Qualifications
Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Professional appearance and eager to improve on all aspects
Valid driver's license and clean driving record
Availability that includes Saturday's is a MUST
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$23k-26k yearly est. Auto-Apply 60d+ ago
Automotive Business Development Agent
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
Job Description
We are looking for reliable, friendly, quick-witted people persons who can transmit a smile over the phone and deliver an outstanding customer experience. Our job is to transform inquiries into visits through active listening, product knowledge, and the desire to make both the vehicle shopping and vehicle purchase process as easy as possible.
As an Online Customer Service Specialist, you will be fielding calls, emails, and live chats from automotive shoppers and customers. Your responsibilities include gathering and transmitting the information the customer has requested, reaching out to them by phone and email to continue the conversation, and ultimately converting online and phone inquiries into store visits with our Product Specialists.
The position requires a familiarity with the basic features of Microsoft Office, fluency with clear and friendly written and spoken communication, and basic computer skills including online search agility.
Responsibilities:
Take incoming phone calls and discern the callers' automotive needs and goals.
Answer incoming calls, emails, and live chats with the goal of establishing an appointment with our product specialists.
Fully utilize customer relation and other related software to maintain close customer relations via phone, email, and any other means necessary to assure customer satisfaction.
Remain in contact with customer base to assure a good ownership experience and to expand the dealership customer base through repeat and referral business.
Prospect for additional business opportunities.
Satisfactorily complete all training programs and maintain required customer satisfaction indexes.
Qualifications:
Available to work flexible hours and weekends
Self-starter mentality and ambitious spirit preferred
Ready to waste no time on learning new product in's and out's, eager to improve
Phenomenal communication skills with customers and team members
Professional, well-groomed personal appearance
Here at Tim Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also in rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest-growing Chevy dealership! We are a family-owned single-point store that is going on 99 years in business. We know our employees are what makes the difference at Tim Lally Chevrolet!
The Lally family prides itself on providing an empowering workplace that provides structured, comprehensive training to help you find success. This includes both online and personalized training from industry experts. You can do this!
This opportunity is open to anyone who wants to enthusiastically pursue a successful career in automotive sales and leasing. You DO NOT NEED PRIOR SALES EXPERIENCE (
we actually prefer it if you don't!)
. If you are willing to work hard and provide our customers with a positive, informative, and comfortable buying experience, you will love working here.
What We Offer
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Promote from within
Paid Time Off
Holiday Pay
In House Training
$36k-57k yearly est. 18d ago
Automotive Office Clerk
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
About Us
Here at TIm Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. We are a family-owned single-point store that has been in business over 100 years. We know our employees are what makes the difference at Tim Lally Chevrolet!
Benefits
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Promote from within
Paid Time Off
Holiday Pay
In House Training
Responsibilities
Stock in new and used vehicles
Maintain accounts receivable and accounts payable systems
Data entry to run check payments
Contact credit customers to receive past due payments
Complete Dealer Trade paperwork
Service and Parts deposits
Journal Entries for postings of wholesaled units
Scanning documents to computer system
Ordering supplies
Filing documents
Trips to Bank, Post Office, Title and License Bureau
Cross-train for reception, cashier, title clerk, etc.
Qualifications
Ability to handle multiple tasks
Some accounting background is helpful
Good social and interpersonal skills
Strong record of positive Customer Happiness results
Collaborative and eagerness to improve
Professional personal appearance
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$25k-28k yearly est. Auto-Apply 60d+ ago
Automotive Sales Assistant
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
Job Description
Ever considered being in Automotive Sales but would like to explore it from a safe distance while learning the job? Perhaps you like selling but would prefer to step back into a more supportive role with a steady salary? Tim Lally is looking for an Automotive Sales Assistant.
The Automotive Sales Assistant will work with our top producers in a support role by taking care of the tasks associated with selling vehicles thus affording our top producers more time in front of new or returning customers.
As an Automotive Sales Assistant you will be fielding calls and emails from automotive shoppers and customers, gathering the necessary documentation from customers during vehicle delivery, following up on outstanding details regarding a vehicle purchase, organizing and prioritizing daily tasks, assisting in the preparation for upcoming appointments with our very top performers. You will be gathering the knowledge and skills required to be a top industry producer while maximizing our top performers' efficiency!
The position requires a familiarity with the basic features of Microsoft Office, fluency with clear and friendly written and spoken communication, and basic computer skills including online search agility.
Responsibilities:
Take incoming phone calls and discern the customer's automotive needs and taking action to assure their complete satisfaction.
·Act as a surrogate in calling customer for post sale follow up or appointment related concerns.
Fully utilize customer relation and other related software to maintain close customer relations via phone, email, and any other means necessary to assure customer satisfaction.
Make sure vehicles are ready to be shown for appointments or properly prepared for delivery.
Review vehicle features with customers when necessary.
Assist in gathering paperwork necessary for vehicle sale and delivery.
Prospect for additional business opportunities.
Satisfactorily complete all training programs and assist top producers in maintaining the required customer satisfaction indexes.
Qualifications:
Available to work flexible hours and weekends
Self-starter mentality and ambitious spirit preferred
Ready to waste no time on learning new product in's and out's, eager to improve
Phenomenal communication skills with customers and team members
Hard working team player
Professional, well-groomed personal appearance
Here at Tim Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest-growing Chevy dealership! We are a family-owned single-point store that is going on 99 years in business. We know our employees are what makes the difference at Tim Lally Chevrolet!
The Lally family prides itself on providing an empowering workplace that provides structured, comprehensive training to help you find success. This includes both online and personalized training from industry experts. You can do this!
This opportunity is open to anyone who wants to enthusiastically pursue a successful career in automotive sales and leasing. You DO NOT NEED PRIOR SALES EXPERIENCE (
we actually prefer it if you don't!)
. If you are willing to work hard and provide our customers with a positive, informative, and comfortable buying experience, you will love working here.
What We Offer
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Promote from within
Paid Time Off
Holiday Pay
In House Training
$24k-29k yearly est. 18d ago
Auto Body & Paint Technician
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
About Us
Here at Tim Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest growing Chevy dealership! We are a family-owned single-point store that has been in business almost 100 years. We know our employees are what makes the difference at Tim Lally Chevrolet!
The Body Shop Technician is responsible for repairing and/or painting all assigned vehicles. Damaged vehicles should be restored to pre-accident condition, following the written repair order. The Body Technician plays a key role in delivering on our Collision promise of speed, quality and customer satisfaction.
Repair Planning: Approaches repair planning with a sense of urgency and detail to avoid waste and rework later in the process. De-trims and disassembles vehicles, putting parts on parts carts. Performs pre-pulls to make repair vs. replace decisions.
Parts Procurement: Assists in identifying and sourcing parts as necessary. Uses good judgment in determining when damaged parts can be safely repaired for cost and cycle-time savings. Helps maintain parts/materials carts in an organized manner.
Vehicle Repair: Performs quality repairs without passing on defects. Meets or exceeds the Collision Center's requirements for productivity as measured by hours per day for each repair order. Follows all quality control processes and meets the return rate target.
Safe & Organized Workplace: Consistently utilizes all required safety equipment and follows proper repair procedures. Adheres to all requirements for hazardous waste disposal. Keeps personal work area organized and returns tools, materials and equipment to designated areas.
JOB REQUIREMENTS:
Qualifications:
Knowledge of manufacturers' repair processes & adherence to our collision technical repair processes.
Ability to use frame and measuring equipment per vendor procedures.
ASE certification in body repairs.
Demonstrated commitment to continued learning
Welding certificate preferred.
Predictable and reliable attendance required.
Periodic lifting and carrying objects over 50 pounds.
Reaching above and below shoulder level.
Able to push materials/parts carts and push cars (with assistance).
Extended periods of kneeling, bending, squatting and stooping to complete or inspect repairs.
Manual dexterity and eye/hand coordination to operate equipment.
May be exposed to repetitive tasks involving hand and arm motion.
May be required to inspect vehicles outdoors in inclement weather.
May be exposed to fumes, chemicals, high levels of dust and noise in repair center.
Must be able to wear protective equipment, including respirator.
Clean driving record with valid driver license
Strong understanding of the collision center
Mechanical and troubleshooting skills
Excellent customer service skills
Basic computer competencies
Positive, friendly attitude, along with a customer service mentality
Enjoy working in a fast-paced environment
Team player with ability to collaborate with others effectively
Ability to learn new technology, repair and service procedures and specifications
Able to operate electronic diagnostic equipment
Willing to submit to pre-employment drug screen and background check
Technician Specific Benefits
Air conditioned shop
Shop equipped with the newest technology
Uniforms provided
Discounts on products and services
Highly productive shop
Career advancement opportunities, promote from within
ASE and training expenses paid to further your career
Continued education, manufacturer hands on and web-based training
Clean and professional work environment
Competitive wages
Additional Benefits We Offer
Health, Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security
Flexible Work Schedule
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
$26k-32k yearly est. Auto-Apply 60d+ ago
Automotive Title Clerk
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
About Us
Here at Tim Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. We are a family-owned single-point store that has been in business over 100 years. We know our employees are what makes the difference at Tim Lally Chevrolet!
Benefits
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Paid Vacation
Holiday Pay
Ongoing Training
Responsibilities
Titling of resale, wholesale and purchases of both new and used vehicles including out-of-state transactions.
Maintaining an accurate log and documenting files for all transactions.
Responding in a timely manner to banks/customers on title questions or errors
Title and registering vehicles within the time frame allotted from the respective DMV/BMV
Notary is a must or willing to obtain in a short amount of time.
Filing of completed deals
Scanning of paperwork from deals
Performs administrative duties in the office such as data entry, word processing, filing, copying, and other duties associated with this position
Other administrative duties as assigned, such as daily deposits and cross-training for other office positions.
Upholds the company's non-disclosure and confidentiality policies and agreements
Understands and follows all work rules and procedures and follows lawful directions from supervisors
The ideal candidate will possess the following qualities:
Enthusiasm, reliability, and a positive attitude are a must.
Organizational skills.
Maneuver Email, spreadsheets, word documents, data entry and various internet based programs.
Ability to multi-task and complete assignments on time.
Work well independently, as well as with others in an open office setting.
Present a neat, professional appearance.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$27k-31k yearly est. Auto-Apply 60d+ ago
BDC Representative
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
About Us
Here at TIm Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest growing Chevy dealership! We are a family-owned single-point store that has been in business over 90 years. We know our employees are what makes the difference at Tim Lally Chevrolet!
Benefits
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Promote from within
Paid Vacation
Holiday Pay
In House Training
Responsibilities
Answer customer calls and establish follows-up with sales or service appointments.
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Provide customers with initial product information and direct them to the appropriate dealership resources.
Follow up with leads that are not ready to make an appointment or no-show.
Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management.
Utilize CRM tracking system and other programs daily.
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$28k-35k yearly est. Auto-Apply 60d+ ago
Automotive Sales Consultant
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
DO YOU GIVE YOUR ALL FOR LESS THAN YOU'RE WORTH?
STOP TRADING HOURS OF YOUR LIFE FOR A STAGNANT WAGE.
Tim Lally Chevrolet is looking to add some dynamic new full-time members to our sales team.
Sales experience helps, but it is not necessary.
We can and prefer to train you to succeed with the very best practices of this industry.
Does this describe you:
Success driven self starter?
Outgoing people person?
Open to new ideas?
Good listener?
Good at mastering product knowledge?
Talented at finding solutions to problems?
Looking for a good company that provides opportunity for advancement?
Comfortable with a moderate level of technology?
Work well with an enthusiastic, cooperative team?
If those attributes describe you, then we need to talk!
Here is what we DO NOT offer:
We DO NOT throw you onto the sales floor to sink or swim.
We DO NOT expect you to starve your way to success.
We DO NOT want you to suffer stagnate wages or commissions.
We DO NOT expect you to figure out this industry for yourself.
The Lally family prides itself on providing an empowering workplace that provides structured, comprehensive training to help you find success. This includes both online and personalized training from industry experts. You can do this!
This opportunity is open to anyone who wants to enthusiastically pursue a successful career in automotive sales and leasing. You DO NOT NEED PRIOR SALES EXPERIENCE (
we actually prefer it if you don't!)
. If you are willing to work hard and provide our customers with a positive, informative, and comfortable buying experience, you will love working here.
**If you are by nature negative, pessimistic, or do not work well with an upbeat cooperative team -- please do not apply. You won't be happy here.**
Job Responsibilities
· Greet guests and discern their automotive needs and goals. · Demonstrate products that meet those goals. · Test drive vehicles with our guests highlighting the features and benefits of each. · Present purchasing or leasing options in a candid, competent manner. · Facilitate the completion of all related paperwork. · Fully utilize customer relation and other related software to maintain close customer relations via phone, email, and any other means necessary to assure customer satisfaction. · Remain in contact with customer base to assure a good ownership experience and to expand the dealership customer base through repeat and referral business. · Prospect for additional business opportunities. · Satisfactorily complete all training programs and maintain required customer satisfaction indexes.
Benefits
Compensation includes a base hourly wage supplemented by performance bonuses. We offer health/life/dental insurance, 401k. Sales and product training provided. Equal Opportunity Employer.
A positive workplace atmosphere and managerial support come standard!
Company Profile
Tim Lally Chevrolet is a family-owned and operated Chevrolet franchise in business for over 90 years! Our easy location and legacy make us a preferred destination for car shoppers. We sell new, GM Certifed Pre-Owned, and pre-owned cars, trucks and SUVs. We have a Commercial Vehicle Division as well as Tim Lally S.A.V.E. (Specialty Advanced Vehicle Equipment) that equips police, fire, and EMS first responders with versatile, cutting edge vehicles to help those in harm's way.
Our new, state of the art facility includes several areas to show vehicles during inclement weather, a complimentary nail salon, movie theater, enclosed children's play area and more!
$52k-89k yearly est. Auto-Apply 60d+ ago
Service Advisor
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
About Us
At TIm Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. We are a family-owned single-point store that has been in business over 100 years. We know our employees are what makes the difference at Tim Lally Chevrolet!
Benefits
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Allstate Benefits - Accident, Critical care, & Disability Plans
Promote from within
Paid Time Off
Holiday Pay
In House Training
Responsibilities
Writing a detailed description of the work that needs completed based on inspection of the customer's vehicle.
Complete a detailed quote on work to be completed, including parts, service hours, shop supplies and tax. Consults customers with necessary repair service and makes recommendations for preventative maintenance.
Communicate status of vehicles throughout the repair process with the customer.
Schedules service work according to priority and maintains an orderly flow of work.
Examine warranty claims and submit any qualifying items to the appropriate manufacturer.
Prepare invoices and receive payment or obtain credit authorization for customers as needed.
Acts upon all customer complaints. Refers all unsettled complaints to the Service Manager.
Maintains a clean store, with a neat and orderly appearance.
Maintaining a well-groomed, professional appearance, appropriate for the position and situation.
Assist the Service Manager in any service activities needed in the shop.
Helps to attain or exceed the established revenue and profit goals for the store.
Qualifications
Organized and friendly personality
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$71k-103k yearly est. Auto-Apply 60d+ ago
Auto Body & Paint Technician
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
Job Description
About Us
Here at Tim Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest growing Chevy dealership! We are a family-owned single-point store that has been in business almost 100 years. We know our employees are what makes the difference at Tim Lally Chevrolet!
The Body Shop Technician is responsible for repairing and/or painting all assigned vehicles. Damaged vehicles should be restored to pre-accident condition, following the written repair order. The Body Technician plays a key role in delivering on our Collision promise of speed, quality and customer satisfaction.
Repair Planning: Approaches repair planning with a sense of urgency and detail to avoid waste and rework later in the process. De-trims and disassembles vehicles, putting parts on parts carts. Performs pre-pulls to make repair vs. replace decisions.
Parts Procurement: Assists in identifying and sourcing parts as necessary. Uses good judgment in determining when damaged parts can be safely repaired for cost and cycle-time savings. Helps maintain parts/materials carts in an organized manner.
Vehicle Repair: Performs quality repairs without passing on defects. Meets or exceeds the Collision Center's requirements for productivity as measured by hours per day for each repair order. Follows all quality control processes and meets the return rate target.
Safe & Organized Workplace: Consistently utilizes all required safety equipment and follows proper repair procedures. Adheres to all requirements for hazardous waste disposal. Keeps personal work area organized and returns tools, materials and equipment to designated areas.
JOB REQUIREMENTS:
Qualifications:
Knowledge of manufacturers' repair processes & adherence to our collision technical repair processes.
Ability to use frame and measuring equipment per vendor procedures.
ASE certification in body repairs.
Demonstrated commitment to continued learning
Welding certificate preferred.
Predictable and reliable attendance required.
Periodic lifting and carrying objects over 50 pounds.
Reaching above and below shoulder level.
Able to push materials/parts carts and push cars (with assistance).
Extended periods of kneeling, bending, squatting and stooping to complete or inspect repairs.
Manual dexterity and eye/hand coordination to operate equipment.
May be exposed to repetitive tasks involving hand and arm motion.
May be required to inspect vehicles outdoors in inclement weather.
May be exposed to fumes, chemicals, high levels of dust and noise in repair center.
Must be able to wear protective equipment, including respirator.
Clean driving record with valid driver license
Strong understanding of the collision center
Mechanical and troubleshooting skills
Excellent customer service skills
Basic computer competencies
Positive, friendly attitude, along with a customer service mentality
Enjoy working in a fast-paced environment
Team player with ability to collaborate with others effectively
Ability to learn new technology, repair and service procedures and specifications
Able to operate electronic diagnostic equipment
Willing to submit to pre-employment drug screen and background check
Technician Specific Benefits
Air conditioned shop
Shop equipped with the newest technology
Uniforms provided
Discounts on products and services
Highly productive shop
Career advancement opportunities, promote from within
ASE and training expenses paid to further your career
Continued education, manufacturer hands on and web-based training
Clean and professional work environment
Competitive wages
Additional Benefits We Offer
Health, Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security
Flexible Work Schedule
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
$26k-32k yearly est. 18d ago
Parts Counter Sales
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
Job Description
About Us
Tim Lally Chevrolet is a family-owned single-point store that celebrated 100 years in business in 2023. We know our employees are what makes the difference and are our greatest asset. We believe in treating employees with respect and appreciation for their contributions and provide ongoing training. We reward outstanding efforts and results through bonus and commission programs. Join us and see what makes many of our employees call us home for their entire career.
Benefits
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Promote from within
Paid Time Off
Holiday Pay
In House Training
Responsibilities
Assist walk-in customers in selecting required parts.
Pull purchased parts from stock.
Answer phone calls - providing price quotes and other information.
Place orders for parts not in stock.
Assist outside sales representatives with their orders.
Set up orders for daily shipment, delivery or pick-up.
Verify "will call" and "back-order" files weekly and return to vendors, or stock those items not required.
Solicit assigned accounts by phone.
Bring your ‘A game' along with a positive attitude to work with you every single day.
Qualifications
Available to work flexible hours and weekends
Self-starter mentality and ambitious spirit preferred
Phenomenal communication skills with customers and team members
Professional, well-groomed personal appearance
Clean driving record and valid driver's license
Willingness to stand six to eight hours during a shift.
Ability to move throughout the parts shelves all day, reaching and bending to obtain parts from inventory.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$25k-31k yearly est. 18d ago
Automotive Business Development Agent
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
We are looking for reliable, friendly, quick-witted people persons who can transmit a smile over the phone and deliver an outstanding customer experience. Our job is to transform inquiries into visits through active listening, product knowledge, and the desire to make both the vehicle shopping and vehicle purchase process as easy as possible.
As an Online Customer Service Specialist, you will be fielding calls, emails, and live chats from automotive shoppers and customers. Your responsibilities include gathering and transmitting the information the customer has requested, reaching out to them by phone and email to continue the conversation, and ultimately converting online and phone inquiries into store visits with our Product Specialists.
The position requires a familiarity with the basic features of Microsoft Office, fluency with clear and friendly written and spoken communication, and basic computer skills including online search agility.
Responsibilities:
Take incoming phone calls and discern the callers' automotive needs and goals.
Answer incoming calls, emails, and live chats with the goal of establishing an appointment with our product specialists.
Fully utilize customer relation and other related software to maintain close customer relations via phone, email, and any other means necessary to assure customer satisfaction.
Remain in contact with customer base to assure a good ownership experience and to expand the dealership customer base through repeat and referral business.
Prospect for additional business opportunities.
Satisfactorily complete all training programs and maintain required customer satisfaction indexes.
Qualifications:
Available to work flexible hours and weekends
Self-starter mentality and ambitious spirit preferred
Ready to waste no time on learning new product in's and out's, eager to improve
Phenomenal communication skills with customers and team members
Professional, well-groomed personal appearance
Here at Tim Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also in rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest-growing Chevy dealership! We are a family-owned single-point store that is going on 99 years in business. We know our employees are what makes the difference at Tim Lally Chevrolet!
The Lally family prides itself on providing an empowering workplace that provides structured, comprehensive training to help you find success. This includes both online and personalized training from industry experts. You can do this!
This opportunity is open to anyone who wants to enthusiastically pursue a successful career in automotive sales and leasing. You DO NOT NEED PRIOR SALES EXPERIENCE (
we actually prefer it if you don't!)
. If you are willing to work hard and provide our customers with a positive, informative, and comfortable buying experience, you will love working here.
What We Offer
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Promote from within
Paid Time Off
Holiday Pay
In House Training
$36k-57k yearly est. Auto-Apply 60d+ ago
Receptionist/Cashier
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
Job Description
About Us
Here at Tim Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest growing Chevy dealership! We are a family-owned single-point store that is going on 100 years in business. We know our employees are what makes the difference at Tim Lally Chevrolet!
Benefits
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Promote from within
Paid Time Off
Holiday Pay
In House Training
Discount programs
Responsibilities
Answer dealership group phones, greet and receive prospects and customers
Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
Work cooperatively with the sales/service and other internal teams
Communicate with callers and visitors in a professional, friendly, and efficient manner
Type emails and take accurate phone messages
Assist in scheduling and confirming sales/service appointments
Cashiering customers in service
Scanning documents into data base for dealership access
Other duties as assigned
Qualifications
Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Professional appearance and eager to improve on all aspects
Valid driver's license and clean driving record
Availability that includes Saturday's is a MUST
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$23k-26k yearly est. 18d ago
Automotive Title Clerk
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
Job Description
About Us
Here at Tim Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. We are a family-owned single-point store that has been in business over 100 years. We know our employees are what makes the difference at Tim Lally Chevrolet!
Benefits
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Paid Vacation
Holiday Pay
Ongoing Training
Responsibilities
Titling of resale, wholesale and purchases of both new and used vehicles including out-of-state transactions.
Maintaining an accurate log and documenting files for all transactions.
Responding in a timely manner to banks/customers on title questions or errors
Title and registering vehicles within the time frame allotted from the respective DMV/BMV
Notary is a must or willing to obtain in a short amount of time.
Filing of completed deals
Scanning of paperwork from deals
Performs administrative duties in the office such as data entry, word processing, filing, copying, and other duties associated with this position
Other administrative duties as assigned, such as daily deposits and cross-training for other office positions.
Upholds the company's non-disclosure and confidentiality policies and agreements
Understands and follows all work rules and procedures and follows lawful directions from supervisors
The ideal candidate will possess the following qualities:
Enthusiasm, reliability, and a positive attitude are a must.
Organizational skills.
Maneuver Email, spreadsheets, word documents, data entry and various internet based programs.
Ability to multi-task and complete assignments on time.
Work well independently, as well as with others in an open office setting.
Present a neat, professional appearance.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$27k-31k yearly est. 18d ago
Automotive Sales Assistant
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
Ever considered being in Automotive Sales but would like to explore it from a safe distance while learning the job? Perhaps you like selling but would prefer to step back into a more supportive role with a steady salary? Tim Lally is looking for an Automotive Sales Assistant.
The Automotive Sales Assistant will work with our top producers in a support role by taking care of the tasks associated with selling vehicles thus affording our top producers more time in front of new or returning customers.
As an Automotive Sales Assistant you will be fielding calls and emails from automotive shoppers and customers, gathering the necessary documentation from customers during vehicle delivery, following up on outstanding details regarding a vehicle purchase, organizing and prioritizing daily tasks, assisting in the preparation for upcoming appointments with our very top performers. You will be gathering the knowledge and skills required to be a top industry producer while maximizing our top performers' efficiency!
The position requires a familiarity with the basic features of Microsoft Office, fluency with clear and friendly written and spoken communication, and basic computer skills including online search agility.
Responsibilities:
Take incoming phone calls and discern the customer's automotive needs and taking action to assure their complete satisfaction.
·Act as a surrogate in calling customer for post sale follow up or appointment related concerns.
Fully utilize customer relation and other related software to maintain close customer relations via phone, email, and any other means necessary to assure customer satisfaction.
Make sure vehicles are ready to be shown for appointments or properly prepared for delivery.
Review vehicle features with customers when necessary.
Assist in gathering paperwork necessary for vehicle sale and delivery.
Prospect for additional business opportunities.
Satisfactorily complete all training programs and assist top producers in maintaining the required customer satisfaction indexes.
Qualifications:
Available to work flexible hours and weekends
Self-starter mentality and ambitious spirit preferred
Ready to waste no time on learning new product in's and out's, eager to improve
Phenomenal communication skills with customers and team members
Hard working team player
Professional, well-groomed personal appearance
Here at Tim Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest-growing Chevy dealership! We are a family-owned single-point store that is going on 99 years in business. We know our employees are what makes the difference at Tim Lally Chevrolet!
The Lally family prides itself on providing an empowering workplace that provides structured, comprehensive training to help you find success. This includes both online and personalized training from industry experts. You can do this!
This opportunity is open to anyone who wants to enthusiastically pursue a successful career in automotive sales and leasing. You DO NOT NEED PRIOR SALES EXPERIENCE (
we actually prefer it if you don't!)
. If you are willing to work hard and provide our customers with a positive, informative, and comfortable buying experience, you will love working here.
What We Offer
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Promote from within
Paid Time Off
Holiday Pay
In House Training