How To Become A Case Manager Supervisor: What It Is and Career Path

What is a case manager supervisor and how to become one

Updated January 8, 2025

4 min read

A case manager supervisor is a social worker in a leader position overseeing the work of case managers. Case manager supervisors work for social work organizations or healthcare institutions helping people in need, supervising cases regarding victims of domestic violence, homelessness, mental illness, recovering addicts, people with disabilities, ex-convicts, or immigrants.

Case manager supervisors carry out administrative tasks and oversee the operations provided by their organization. They track clients' records and supervise the management of case files. They supervise treatment plans created for clients and coordinate provided therapies, evaluations, and other activities. Hiring and training case managers are also their responsibility.

If you are a compassionate person striving to make a difference in people's lives and have great leadership skills as well, this position can be highly rewarding and bring you great satisfaction. This is not the position you will be given on your first day of the job. Experience in social work, healthcare, or human services is required, as well as excellent communication and problem-solving skills.

ScoreCase Manager SupervisorUS Average

Salary

4.0

Avg. Salary $51,023

Avg. Salary $59,228

Stability level

9.4

Growth rate 9%

Growth rate 0.3%

Diversity

8.4

Race

American Indian and Alaska Native 0.65%

Asian 6.80%

Black or African American 8.41%

Hispanic or Latino 17.77%

Unknown 4.64%

White 61.72%

Gender

female 47.22%

male 52.78%

Age - 42

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 42

Stress level

9.4

Stress level is very high

7.1 - high

Complexity level

5.2

Complexity level is intermediate

7 - challenging

Work life balance

4.6

Work life balance is fair

6.4 - fair

Key steps to become a case manager supervisor

Explore case manager supervisor education requirements

Most common case manager supervisor degrees

Bachelor's

42.1 %

High School Diploma

20.0 %

Associate

19.4 %

Start to develop specific case manager supervisor skills

Skills	Percentages
Customer Service	20.20%
Safety Procedures	18.03%
Payroll	8.29%
Mental Health	7.41%
Substance Abuse	4.31%

Complete relevant case manager supervisor training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New case manager supervisors learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a case manager supervisor based on U.S. Bureau of Labor Statistics data and data from real case manager supervisor resumes.

Gain additional case manager supervisor certifications

Case manager supervisor certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific case manager supervisor certification, having one may help you stand out relative to other applicants.

The most common certifications for case manager supervisors include Certified Management Accountant (CMA) and Certified Manager Certification (CM).

More About Certifications

Research case manager supervisor duties and responsibilities

Design and implement case management/outreach and for manage Medicare and Medicaid products.
Manage all issues utilizing a ticketing system, while monitoring outage events from start to resolution with consistent management notification.
Instruct CPR refresher training for medical personnel.
Lead client specific projects, create and update excel spreadsheets and PowerPoint presentations.

Prepare your case manager supervisor resume

When your background is strong enough, you can start writing your case manager supervisor resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a case manager supervisor resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable case manager supervisor resume templates

Build a professional case manager supervisor resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your case manager supervisor resume.