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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Cerritos, CA | $36,377 | $17.49 |
| 2 | Chicago, IL | $30,517 | $14.67 |
| 3 | Austin, TX | $29,790 | $14.32 |
| 4 | Pocatello, ID | $29,701 | $14.28 |
| 5 | Cedar Rapids, IA | $28,788 | $13.84 |
| 6 | Lincoln, NE | $28,607 | $13.75 |
| 7 | Cumming, GA | $27,647 | $13.29 |
| 8 | Sioux Falls, SD | $27,316 | $13.13 |
| 9 | Greensboro, NC | $26,989 | $12.98 |
| 10 | Oklahoma City, OK | $26,492 | $12.74 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Associate | $134,905 | $65 | - |
| 2 | Customer Service Expert | $129,312 | $62 | - |
| 3 | Account Executive/Customer Service | $116,674 | $56 | - |
| 4 | Customer Service Executive | $109,858 | $53 | - |
| 5 | Service Advisor | $100,631 | $48 | - |
| 6 | Customs Consultant | $93,402 | $45 | - |
| 7 | Special Service Associate | $88,431 | $43 | - |
| 8 | Customer Liaison | $87,805 | $42 | - |
| 9 | Service Consultant | $83,006 | $40 | - |
| 10 | Customer Service Professional | $81,592 | $39 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Citrix | $38,841 | $19 | - |
| 2 | International Decision Systems | $38,537 | $19 | - |
| 3 | Collabera | $38,171 | $18 | 88 |
| 4 | Real Soft Inc | $38,135 | $18 | - |
| 5 | Fidessa | $37,792 | $18 | - |
| 6 | Compugroup Medical Ag | $37,768 | $18 | - |
| 7 | DataScan | $37,673 | $18 | - |
| 8 | Srssoft | $37,160 | $18 | - |
| 9 | DiCentral | $36,827 | $18 | - |
| 10 | Mitchell | $36,197 | $17 | 1 |
| 11 | Lexis Nexis | $35,699 | $17 | 14 |
| 12 | TeleVox Software | $35,421 | $17 | - |
| 13 | TransUnion | $35,321 | $17 | 4 |
| 14 | Issuetrak | $35,280 | $17 | - |
| 15 | Delta Health Technologies | $34,292 | $16 | - |
| 16 | Ingenious Med | $33,331 | $16 | - |
| 17 | ALLDATA | $33,122 | $16 | - |
| 18 | Ultimate Software | $32,667 | $16 | 3 |
| 19 | Auto Injury Solution | $31,504 | $15 | - |
| 20 | Syapse | $31,460 | $15 | - |