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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $36,436 | $17.52 |
| 2 | San Jose, CA | $36,329 | $17.47 |
| 3 | Boston, MA | $35,108 | $16.88 |
| 4 | Newark, NJ | $34,461 | $16.57 |
| 5 | Minneapolis, MN | $34,083 | $16.39 |
| 6 | Washington, DC | $33,851 | $16.27 |
| 7 | New York, NY | $33,576 | $16.14 |
| 8 | Portland, OR | $32,874 | $15.80 |
| 9 | Denver, CO | $32,772 | $15.76 |
| 10 | Augusta, ME | $32,644 | $15.69 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $102,130 | $49 | - |
| 2 | Customs Consultant | $92,408 | $44 | - |
| 3 | Customer Care Consultant | $59,939 | $29 | - |
| 4 | Phone Representative | $49,596 | $24 | - |
| 5 | Telephone Representative | $49,134 | $24 | - |
| 6 | Account Executive/Customer Service | $48,442 | $23 | - |
| 7 | Operations Agent | $47,131 | $23 | - |
| 8 | Customer Solutions Specialist | $46,948 | $23 | - |
| 9 | Lead Agent | $46,238 | $22 | - |
| 10 | Customer Service Senior Associate | $45,567 | $22 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Aztec Bolting Services | $30,502 | $15 | - |
| 2 | The Vomela Companies | $30,441 | $15 | - |
| 3 | NAVCO | $30,094 | $14 | - |