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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Minneapolis, MN | $48,819 | $23.47 |
| 2 | Houston, TX | $35,822 | $17.22 |
| 3 | Evansville, IN | $35,029 | $16.84 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Head Customer Service Representative | $135,168 | $65 | - |
| 2 | Customer Service Expert | $114,320 | $55 | - |
| 3 | Customer Account Executive | $105,940 | $51 | - |
| 4 | Customer Liaison | $83,251 | $40 | - |
| 5 | Manager Of Customer Service Department | $79,279 | $38 | - |
| 6 | Customs Consultant | $77,219 | $37 | - |
| 7 | Customer Service Senior Associate | $76,947 | $37 | - |
| 8 | Lead Sales Representative | $74,719 | $36 | - |
| 9 | Service Consultant | $72,168 | $35 | - |
| 10 | Customer Solutions Specialist | $69,585 | $33 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | National Grid plc | $49,970 | $24 | 7 |
| 2 | Alliant Energy | $47,071 | $23 | 2 |
| 3 | Reliant Energy | $44,659 | $21 | - |
| 4 | PSEG | $44,462 | $21 | 2 |
| 5 | SoCalGas | $43,877 | $21 | - |
| 6 | American Electric Power | $39,971 | $19 | 3 |
| 7 | Ameren | $39,893 | $19 | - |
| 8 | Progress Energy | $39,766 | $19 | - |
| 9 | NRG Energy | $38,271 | $18 | - |
| 10 | Duke Energy | $35,434 | $17 | 5 |
| 11 | Con Edison | $35,148 | $17 | 2 |