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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Chicago, IL | $37,939 | $18.24 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Senior Customer Account Executive | $189,058 | $91 | - |
| 2 | Head Customer Service Representative | $145,156 | $70 | - |
| 3 | Customer Leader | $99,544 | $48 | - |
| 4 | Customer Service Senior Engineer | $95,304 | $46 | - |
| 5 | Customer Service Expert | $94,347 | $45 | - |
| 6 | Customer Retention Representative | $92,450 | $44 | - |
| 7 | Customer Service Senior Manager | $89,490 | $43 | - |
| 8 | Customer Care Consultant | $86,664 | $42 | - |
| 9 | Service Supervisor | $83,936 | $40 | - |
| 10 | Manager Of Customer Service Department | $77,438 | $37 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | San Francisco Municipal Railway | $38,806 | $19 | - |
| 2 | VIA Metropolitan Transit | $35,243 | $17 | - |
| 3 | MARTA | $35,096 | $17 | - |
| 4 | Dallas Area Rapid Transit | $34,985 | $17 | - |
| 5 | San Diego Metropolitan Transit System | $34,910 | $17 | - |
| 6 | Utah Transit Authority | $34,880 | $17 | - |
| 7 | Southeastern Pennsylvania Transportation Authority | $34,857 | $17 | - |
| 8 | TriMet | $34,770 | $17 | - |
| 9 | NJ Transit | $34,747 | $17 | - |
| 10 | GRTC Transit System | $34,680 | $17 | 2 |
| 11 | MBTA | $34,609 | $17 | - |
| 12 | Transdev Services, Inc. | $34,549 | $17 | 54 |
| 13 | Washington Metropolitan Area Transit Authority | $34,522 | $17 | - |
| 14 | First Student | $34,333 | $17 | 4 |
| 15 | New Orleans Regional Transit Authority | $34,321 | $17 | - |
| 16 | Durham School Services | $34,250 | $16 | - |
| 17 | Orange County Transportation Authority | $34,148 | $16 | - |
| 18 | Greater Cleveland Rta | $33,558 | $16 | - |
| 19 | MV Transportation | $33,436 | $16 | 12 |
| 20 | The Dart Network | $33,285 | $16 | - |