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Circulation desk clerk skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical circulation desk clerk skills. We ranked the top skills for circulation desk clerks based on the percentage of resumes they appeared on. For example, 24.5% of circulation desk clerk resumes contained library materials as a skill. Continue reading to find out what skills a circulation desk clerk needs to be successful in the workplace.

15 circulation desk clerk skills for your resume and career

1. Library Materials

Here's how circulation desk clerks use library materials:

Managed the circulation of library materials including reserves and collected fines using an automated circulation system.
Organized all library materials and tabulated daily circulation and petty cash records.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how circulation desk clerks use customer service:

Demonstrated ability to meet the needs of patrons by providing a high level of customer service based on outstanding communication.
Provided customer service, public assistance, and opened and closed the library on weekends.

3. Library Cards

Here's how circulation desk clerks use library cards:

Checked books in and out -Collected fines -Issued library cards
Entered data for new patrons and assigned library cards.

4. Library Patrons

Here's how circulation desk clerks use library patrons:

Conducted searches and located informational resources for library patrons.
Update and create new accounts for library patrons and ensure data is accurate and complete.

5. Front Desk

Here's how circulation desk clerks use front desk:

Front Desk Activities such as discharge books, check in books and maintain book reserve.
Provided front desk service for the Library, checking out books and returns.

6. Library Catalog

Here's how circulation desk clerks use library catalog:

Instructed students on the use of the library catalog, databases, and online resources.
Utilize library catalog system to locate, shelve, and check out books.

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7. Inter-Library

Here's how circulation desk clerks use inter-library:

Assisted with inter-library loans through libraries with reciprocal borrowing agreements.
Processed internal and external inter-library loan requests for fiction and non-fiction titles and digital media.

8. Library Services

Library Services are those resources, products, and events provided and held by a library or a similar entity to an individual. Users of the library may make use of these tools, which often differ from one institution to the next but amongst which may be things like online information and phone services, literary and other classes, book clubs, referencing services, and a number of other things.

Here's how circulation desk clerks use library services:

Provide guidance to students utilizing library services including research, book location, online library resources and assist with program issues.
Provided guidance and general use education and information to patrons regarding library services.

9. DVDs

Here's how circulation desk clerks use dvds:

Shelved books, DVDS, and varies periodicals according to the Library of Congress call number system.
Assist in cataloging of DVDS and fiction materials.

10. Circulation System

Here's how circulation desk clerks use circulation system:

Work involves responsibility for routine circulation, shelf maintenance and clerical functions using automated circulation system.
Work involves responsibility for routine circulation, shelf maintenance and clerical functions using automated circulation system.

11. Library Database

Here's how circulation desk clerks use library database:

Assist patrons with their library accounts and entering them in our library database.
Create library accounts for new patrons and enter their information into library database.

12. Research Projects

Here's how circulation desk clerks use research projects:

Assisted students in the Library with research projects and locating web based and publication resources.
Utilized Microsoft Excel frequently to complete numerous data entry assignments and research projects.

13. Dewey Decimal System

Here's how circulation desk clerks use dewey decimal system:

Experienced with book & media reconciliation following the Dewey Decimal System
Alphabetized books according to the Dewey Decimal System, and assisted patrons with finding the books needed.

14. Late Fees

Here's how circulation desk clerks use late fees:

Processed and documented fines, late fees, printing, and finances each shift.
Received payments for late fees.

15. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how circulation desk clerks use telephone calls:

Answered and directed telephone calls and other general clerical duties.
Typed numerical data on legal forms, filed alphabetically and numerically, stamped invoices and answered telephone calls.

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List of circulation desk clerk skills to add to your resume

The most important skills for a circulation desk clerk resume and required skills for a circulation desk clerk to have include:

Library Materials
Customer Service
Library Cards
Library Patrons
Front Desk
Library Catalog
Inter-Library
Library Services

DVDs
Circulation System
Library Database
Research Projects
Dewey Decimal System
Late Fees
Telephone Calls
Research Assistance

RAN
Fax Machines
Library Resources
Library Procedures
Library Books
Library Equipment
PowerPoint

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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