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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $38,723 | $18.62 |
| 2 | Sharon, MA | $38,260 | $18.39 |
| 3 | Los Angeles, CA | $36,759 | $17.67 |
| 4 | New York, NY | $36,573 | $17.58 |
| 5 | Stamford, CT | $35,415 | $17.03 |
| 6 | Arlington Heights, IL | $34,664 | $16.67 |
| 7 | Gaithersburg, MD | $33,785 | $16.24 |
| 8 | Chandler, AZ | $33,584 | $16.15 |
| 9 | Raleigh, NC | $33,174 | $15.95 |
| 10 | Austin, TX | $31,898 | $15.34 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $128,968 | $62 | - |
| 2 | Sales Agent | $124,834 | $60 | - |
| 3 | Service Operator | $120,495 | $58 | - |
| 4 | Customer Account Executive | $119,361 | $57 | - |
| 5 | Civilian Service Employee | $118,859 | $57 | - |
| 6 | Customer Liaison | $118,544 | $57 | - |
| 7 | Customer Service Senior Associate | $116,286 | $56 | - |
| 8 | Customer Service Professional | $111,213 | $53 | - |
| 9 | Customer Solutions Specialist | $107,581 | $52 | - |
| 10 | Customer Service Desk | $107,191 | $52 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Legg Mason | $36,529 | $18 | - |
| 2 | Wintrust Financial | $34,647 | $17 | 4 |
| 3 | Fifth Third Bank | $34,172 | $16 | 173 |
| 4 | Cadence Bank | $34,016 | $16 | 1 |
| 5 | The Bancorp | $33,834 | $16 | 49 |
| 6 | Landmark Natl Bank | $33,694 | $16 | - |
| 7 | M&T Bank | $33,636 | $16 | 21 |
| 8 | First Citizens Bank | $33,262 | $16 | 61 |
| 9 | Bank of America | $33,208 | $16 | 204 |
| 10 | Commercial Bank | $33,155 | $16 | 10 |
| 11 | U.S. Bank | $33,130 | $16 | 676 |
| 12 | Bank of the West | $33,034 | $16 | - |
| 13 | Morgan Stanley | $33,032 | $16 | 193 |
| 14 | MUFG Americas Holdings | $32,890 | $16 | - |
| 15 | Lake City Bank | $32,813 | $16 | - |
| 16 | Southside Bank | $32,642 | $16 | 1 |
| 17 | Citi | $32,599 | $16 | 16 |
| 18 | Ally Financial | $32,497 | $16 | - |
| 19 | City Bank & Trust | $32,487 | $16 | - |
| 20 | Heartland Bancorp, Inc. | $32,139 | $15 | 3 |