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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $82,265 | $39.55 |
| 2 | California, MD | $81,062 | $38.97 |
| 3 | Wilmington, DE | $79,534 | $38.24 |
| 4 | Raleigh, NC | $72,209 | $34.72 |
| 5 | Chicago, IL | $60,728 | $29.20 |
| 6 | Atlanta, GA | $57,871 | $27.82 |
| 7 | Los Angeles, CA | $57,561 | $27.67 |
| 8 | Pine, AZ | $54,196 | $26.06 |
| 9 | Las Vegas, NV | $51,534 | $24.78 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Loan Services Representative | $160,735 | $77 | - |
| 2 | Customer Service Expert | $128,968 | $62 | - |
| 3 | Customer Service Senior Associate | $116,286 | $56 | - |
| 4 | Customer Service Professional | $111,213 | $53 | - |
| 5 | Client Service Technician | $109,153 | $52 | - |
| 6 | Customer Service Desk | $107,191 | $52 | - |
| 7 | Customer Service Executive | $104,811 | $50 | - |
| 8 | Senior Representative | $104,110 | $50 | - |
| 9 | Customer Relationship Specialist | $102,698 | $49 | - |
| 10 | System Service Representative | $99,935 | $48 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Citi | $49,736 | $24 | 12 |
| 2 | Bank of America | $44,397 | $21 | 259 |
| 3 | M&T Bank | $44,362 | $21 | 16 |
| 4 | Fifth Third Bank | $42,727 | $21 | 151 |
| 5 | U.S. Bank | $42,441 | $20 | 608 |
| 6 | Morgan Stanley | $41,760 | $20 | 250 |
| 7 | Southside Bank | $38,051 | $18 | - |
| 8 | Legg Mason | $36,648 | $18 | - |
| 9 | MUFG Americas Holdings | $36,479 | $18 | - |
| 10 | First Citizens Bank | $36,227 | $17 | 71 |
| 11 | Commercial Bank | $35,908 | $17 | 6 |
| 12 | Lake City Bank | $35,362 | $17 | - |
| 13 | Bank of the West | $34,659 | $17 | - |
| 14 | Cadence Bank | $34,092 | $16 | 1 |
| 15 | Landmark Natl Bank | $34,036 | $16 | - |
| 16 | Heartland Bancorp, Inc. | $34,029 | $16 | 2 |
| 17 | City Bank & Trust | $33,613 | $16 | - |
| 18 | The Bancorp | $33,610 | $16 | 32 |
| 19 | Wintrust Financial | $33,524 | $16 | 4 |
| 20 | Ally Financial | $33,373 | $16 | 1 |