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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Austin, TX | $31,034 | $14.92 |
| 2 | East Providence, RI | $31,000 | $14.90 |
| 3 | Bend, OR | $30,569 | $14.70 |
| 4 | Erie, PA | $28,172 | $13.54 |
| 5 | Chantilly, VA | $27,464 | $13.20 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Head Customer Service Representative | $141,675 | $68 | - |
| 2 | Customer Service Director | $128,112 | $62 | - |
| 3 | Customer Support Manager | $76,716 | $37 | - |
| 4 | Customer Leader | $74,136 | $36 | - |
| 5 | Manager Of Customer Service Department | $65,770 | $32 | - |
| 6 | Service Manager | $61,082 | $29 | - |
| 7 | Customer Service Senior Manager | $59,798 | $29 | - |
| 8 | Customer Relations Manager | $57,088 | $27 | - |
| 9 | Customer/Technical Service Manager | $57,087 | $27 | - |
| 10 | Customer Service Expert | $56,023 | $27 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Pacific Diagnostic Labs | $49,630 | $24 | - |
| 2 | Quest Diagnostics | $38,964 | $19 | 34 |
| 3 | Laboratory Corporation of America Holdings | $36,937 | $18 | 103 |
| 4 | United Blood Services | $34,553 | $17 | - |
| 5 | Sunrise Medical Laboratories | $33,961 | $16 | - |
| 6 | TriCore Reference Laboratories | $33,659 | $16 | 6 |
| 7 | Foundation Laboratory | $33,478 | $16 | - |
| 8 | Interpath Labs | $32,824 | $16 | - |
| 9 | Vista Clinical | $32,799 | $16 | - |
| 10 | North Coast Clinical Laboratory | $32,695 | $16 | - |
| 11 | American Health Associates, Inc. | $32,215 | $15 | 3 |
| 12 | Community Blood Center | $32,073 | $15 | 1 |
| 13 | Interstate Blood Bank | $32,039 | $15 | 1 |
| 14 | Oklahoma Blood Institute | $31,912 | $15 | 2 |
| 15 | Biomat Usa, Inc. | $31,850 | $15 | - |
| 16 | Sonora Quest Labs | $31,420 | $15 | 4 |
| 17 | Solstas Lab Partners Group, LLC | $31,168 | $15 | - |
| 18 | Clinical Laboratory Partners | $31,095 | $15 | - |
| 19 | BioReference Laboratories | $30,768 | $15 | - |
| 20 | PathGroup | $29,700 | $14 | 1 |