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Club attendant skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical club attendant skills. We ranked the top skills for club attendants based on the percentage of resumes they appeared on. For example, 28.7% of club attendant resumes contained cleanliness as a skill. Continue reading to find out what skills a club attendant needs to be successful in the workplace.

15 club attendant skills for your resume and career

1. Cleanliness

Here's how club attendants use cleanliness:
  • Monitor and maintain the cleanliness and working condition of the Club Lounge.
  • Uphold uncompromising levels of cleanliness for Club Lounge and room floors.

2. Reservations

Here's how club attendants use reservations:
  • Managed advance seating reservations for Great American Ballpark's elite restaurant Specialized in customer service, seating guests and clearing tables
  • Welcome guests-Operate register and complete transactions-Answer phones and provide information-Schedule Reservations

3. Customer Satisfaction

Here's how club attendants use customer satisfaction:
  • Manage multiple bowling lanes to ensure maximum customer satisfaction.
  • Optimized service procedures to increase customer satisfaction.

4. Exceptional Guest

Here's how club attendants use exceptional guest:
  • Provided exceptional guest experience through direct guest interactions in the theme park.

5. Customer Complaints

Here's how club attendants use customer complaints:
  • Resolved customer complaints by maintaining professionalism, listening to concerns and identifying appropriate solutions.
  • Handled customer complaints personally to verify they were properly handled.

6. Guest Satisfaction

Here's how club attendants use guest satisfaction:
  • Communicate and work closely with kitchen staff to ensure guest satisfaction and all food is prepared correctly for the Club Lounge.
  • Catered first-rate table service and fostered guest satisfaction in a popular family-owned cozy breakfast restaurant during the busy summer season.

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7. Front Desk

Here's how club attendants use front desk:
  • Assisted other departments in the hotel besides VIP Lounge and served as a lateral employee for front desk and guest services
  • Ensured the Club House floor and front desk areas are clean and organized.

8. Hotel Guests

Here's how club attendants use hotel guests:
  • Maintained fitness facility and supervised gift shop activities to provide resources for hotel guests.
  • Provide information to hotel guests about services featured and room amenities.

9. Players Club

Here's how club attendants use players club:
  • Have knowledge of casino Players Club Program and Knowledge of handbook rules, policies, and procedures.
  • Maintained a complete and working knowledge of all players club functions (computer hardware/software).

10. Player Tracking System

Here's how club attendants use player tracking system:
  • Maintained up-to-date knowledge of player tracking system, promotions, events, entertainment and general property information.

11. VIP

A VIP is an important or unique person accorded with the highest respect and special privileges in any given and environment. It's an acronym for Very Important Person and such a person naturally wields Influence in society, is very popular, and has a higher social status.

Here's how club attendants use vip:
  • Key contributor in the retention of preferred VIP clientele, with a focus on relationship-building.
  • Work in the VIP lounge, with access granted to elite guests of American Airlines.

12. Club Lounge

Here's how club attendants use club lounge:
  • Prepare and/or transport all food & beverage items and associated supplies, equipment and materials to and from the club lounge.
  • Maintain an accurate log of club activities, manage work orders, and monitor inventory of supplies in the club lounge.

13. Golf Carts

Here's how club attendants use golf carts:
  • Organize, maintain, and prepare all practice areas and fleet of golf carts for customer use.
  • Maintained and repaired 80+ golf carts in addition to cleaning and organizing the cart barn.

14. Guest Rooms

A guest room is an assigned room at someone's house which is reserved for guests. It is a room or suite of rooms used or maintained for the accommodation of individuals to whom hospitality is extended for compensation.

Here's how club attendants use guest rooms:
  • Check club level guests in and out of guest rooms.
  • Delivered items to guest rooms * Handled luggage or other possessions for guest

15. Guest Complaints

Here's how club attendants use guest complaints:
  • Assist with the guest complaints and issues.
  • Provide effective communication with supervisors regarding guest complaints.
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List of club attendant skills to add to your resume

Club attendant skills

The most important skills for a club attendant resume and required skills for a club attendant to have include:

  • Cleanliness
  • Reservations
  • Customer Satisfaction
  • Exceptional Guest
  • Customer Complaints
  • Guest Satisfaction
  • Front Desk
  • Hotel Guests
  • Players Club
  • Player Tracking System
  • VIP
  • Club Lounge
  • Golf Carts
  • Guest Rooms
  • Guest Complaints
  • Pro Shop
  • POS
  • Mowing
  • Player Accounts
  • Credit Card
  • Quality Customer Service
  • Health Club
  • Customer Service
  • Bartending
  • Club Rules
  • Gift Shop
  • Golf Clubs
  • Monetary Transactions
  • Food Service
  • Golf Balls

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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