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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $38,411 | $18.47 |
| 2 | Bellevue, WA | $38,059 | $18.30 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $106,308 | $51 | - |
| 2 | Customer Account Executive | $89,247 | $43 | - |
| 3 | Service Officer | $74,914 | $36 | - |
| 4 | Customs Consultant | $71,002 | $34 | - |
| 5 | Outbound Sales Representative | $70,998 | $34 | - |
| 6 | Customer Care Consultant | $70,488 | $34 | - |
| 7 | Telesales Representative | $69,642 | $33 | - |
| 8 | Telephone Service Adviser | $68,961 | $33 | - |
| 9 | Customer Service Senior Associate | $67,383 | $32 | - |
| 10 | Customer Service Executive | $66,176 | $32 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Conifer Holdings | $36,993 | $18 | - |
| 2 | Tower Group Companies | $35,430 | $17 | - |
| 3 | Illinois Casualty | $34,625 | $17 | - |
| 4 | Insurance | $34,222 | $16 | - |
| 5 | Austin.com | $34,131 | $16 | 2 |
| 6 | The Solution Group | $34,130 | $16 | - |
| 7 | BMI Companies | $34,128 | $16 | - |
| 8 | Bbg | $34,097 | $16 | - |
| 9 | RIC Insurance General Agency | $34,067 | $16 | - |
| 10 | Cramer Johnson & Wiggins | $34,063 | $16 | - |
| 11 | MBA Holdings Inc. | $34,062 | $16 | - |
| 12 | CNP | $34,006 | $16 | - |
| 13 | The Phoenix Group | $33,957 | $16 | - |
| 14 | Med James | $33,948 | $16 | - |
| 15 | TWG Holdings, Inc. | $33,850 | $16 | - |
| 16 | Elite Group | $33,794 | $16 | - |
| 17 | King Insurance | $33,326 | $16 | - |
| 18 | JM Wilson | $32,742 | $16 | - |
| 19 | USI Insurance Services | $32,712 | $16 | - |
| 20 | Lyons Companies | $32,195 | $15 | - |