College Hospital Laguna Woods jobs in Costa Mesa, CA - 40 jobs

Compensation We Offer is $21.00 - $25.83 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Differential for qualified positions* * Must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Program Type: Homeless Outreach Population Served: 18-100 Program Description: Field Based Program working with Persons Encountering Homelessness. JOB SUMMARY The Mental Health Outreach Specialist is responsible for outreach and engagement activities for people who are experiencing homlessness and have mental health disorders. Outreach Specialist will engage individuals living on the streets and will provide case management, housing navigation and benefit establishment services. Outreach Specialist will provide frequent follow-up with individuals served and provide regular communication on outcomes obtained. RESPONSIBILITIES AND DUTIES ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide strength-based outreach to encourage people who have mental health disorders and are experiencing homelessness to engage in available services including benefits, mental health, medical and substance use disorder services, and housing programs. Develop rapport and maintain effective and positive working relationships with clients through frequent visits. Assess client needs and characteristics; identify short-term and long-term needs, provide resources and referrals based on the client needs. Drive agency-provided or personal vehicles and transport clients to facilitate linkages and placements as necessary. Attend collaborative meetings with referring parties to discuss outcomes and address barriers encountered. Document all services per funding and compliance requirements including maintaining log of daily activities. Develop and maintain collaborative working relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients. Research community resources that benefit clients and enhance services provided. Process applications or registration forms for services. Gather and document various types of data to better understand client needs and assess client eligibility for community resources; enter data into the Homeless Management Information System (HMIS) and the Coordinated Entry System (CES). Attend community meetings, project updates, and case management meetings as needed. Attend and participate in staff meetings and trainings. Model Pacific Clinics' approach, mission and core values in all communication and correspondence. JOB SPECIFIC COMPETENCIES: Knowledge of community resources and public assistance benefits for at-risk populations Principles and techniques of interviewing and paraprofessional counseling. Networking approaches to identify client relevant support services. Principles and practices of effective communication and conflict resolution. Basic techniques of record keeping. Safe driving principles and practices. Excellent computer skills and ability to work in Windows environment and with an Electronic Health Record. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. CORE ABILITIES: Develop relationships and promote efficient and effective communication within the Agency and other external partners Communicate effectively with persons displaying psychological and substance-induced behaviors such as depression, anger and confusion. Communicate orally and sufficiently to secure information from clients, convey information on services available and to make referrals to services needed. Work independently, be flexible, adapt, and manage multiple assignments in a fast-paced environment. Work effectively with a wide variety of people and populations by consistently exercising tact, good judgment, and a proactive, problem-solving focused style. Deescalate and resolve conflict effectively. Excellent professional boundaries Operate a computer; document and record information electronically and in written format; maintain reports, logs and files; write clean and concise reports. Understand and follow oral and written instructions. Establish, maintain and foster positive and harmonious working relationships with those contacted in the course of work. MINIMUM EDUCATION AND/OR EXPERIENCE: High School Diploma or GED Three years of applicable work experience providing case management or counseling service with individuals with mental health disorders and/or persons experiencing homelessness. PREFERRED EXPERIENCE: Having lived experience with the process of recovery from mental illness, substance use disorder, or both, either as a consumer of these services or as the parent or family member of the consumer PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LEVEL OF CONTACT WITH CHILDREN: May/will have supervised contact with children. May/will have unsupervised contact with children. Will not have unsupervised contact with children. Requires full background check and TB exam. Requires physical. Current First Aid/CPR Certification. DRIVING PRIVILEGES: May be called upon to drive on agency business. Needs acceptable MVR and appropriate insurance coverage. Required to drive agency vehicle. Must have clean MVR, appropriate insurance coverage, and attend agency driver training. TRAINING: Needs to successfully complete all required agency training indicated for this position. ------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905. #LI-EG1

Compensation We Offer ranges from $24.83 - $26.52 per hour. Actual offers will be determined by the candidate's creditable years of experience in conjunction with internal equity considerations and based on the organization's current compensation practices. We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more! Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve Benefits eligibility starts on Day 1! Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics Head Start and Early Head Start programs provides services in center-based, home base and family child care provider homes, regardless of income. We teach children how to share emotions in a healthy way. Program Type: EHS99 - EARLY HEADSTART Population Served: Ages 0-3 POSITION SUMMARY: This position serves a Teacher and caregiver in a classroom of Early Head Start infants and toddlers by planning, implementing, and supervising all center-based activities. This position may work with infants and toddlers with developmental delays. ESSENTIAL DUTIES AND RESPONSIBILITES: • Develops an individual plan for each child to include goal setting based on identified needs and prescriptions for objectives and activities to meet established goals (outcomes). • Works as a team member with the other education staff, parents and Parent Committee members to develop curriculum that is meaningful and meets the individual and program needs. • Responsible for the weekly preparation of daily lesson plans, which includes objectives to be posted for parents, volunteers and visitors in the classroom. • Schedules home visits and parent-teacher conferences with families as required and on an as-needed basis and documents these events. • Prepares and maintains a safe, healthy learning environment for children that is positive, developmentally appropriate and experientially-based. • Plans and provides developmentally appropriate activities and experiences that advance all areas of children's development (social, emotional, cognitive and physical) in a manner appropriate to age and stage of development. • Assists in development and implementation of a developmentally appropriate curriculum that focuses on routines and individual child interests and development. • Provides a safe, healthy and well-managed environment so that children will have comfortable learning and growing experiences. Sets up the physical environment to meet the changing needs of infants and toddlers. • Serves on IFSP meetings. • Participates in on-going training and development specific to working with infants and toddlers and their families, including infant/toddler development, communication and safety issues such as reducing the risk of Sudden Infant Death Syndrome. • Conducts developmental screening of infants and toddlers' motor, language, social, cognitive, perceptual and emotional levels. • Ensure an appropriate written Transition Plan for all children, six months before their third birthday; provide parents with training and information. Establish communication to facilitate and coordinate the transition. • Involves parents in the educational activities of the program: o to emphasize their role as the principal influence on the child's education and development; and o to assist parents to increase their knowledge, understanding, skills and experience in basic child development. • Identifies and arranges for parents to participate as volunteers in the classroom and work as substitutes as well as other volunteer activities. • Provides daily supervision of all classroom staff, monitors employee performance and classroom activities. • Reports to work on time and maintains reliable and regular attendance. • Models Pacific clinics' approach, mission and core values in all communication and correspondence. • Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. • Performs other duties as assigned. QUALIFICATIONS/SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others. EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS • Must have an A.A/A.S. Degree in Child Development, Early Childhood, Education or related degree, B.A/BS Degree preferred. • Possess or be qualified for a California Child Development Teacher permit or higher. • Must obtain and maintain DOJ, FBI, and Child Abuse Index Clearance. • Current Pediatric CPR and First Aid Certification. • Must have 3-6 units of infant/toddler development coursework. • Demonstrated ability to work in Windows environment (including Word and Excel). • Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy. • Ability to be perceptive of the needs of children and to work well with staff, children and parents/families. • Ability to organize and direct classroom activities and maintain confidentiality. • Ability to maintain accurate records which reflect the needs and progress of children. • Ability to demonstrate knowledge, skills and a positive attitude in the field of early childhood education. • Attends and participates in all required meetings, activities, pre-service and in-service training that includes but is not limited to 15 hours of classroom focused professional development and methods that comply with applicable State and local laws for identifying and reporting child abuse and neglect. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Occasional need to provide gentle physical restraint to children. • May be required to lift up to 40 pounds. • Some exposure to communicable diseases. • Noise level in work environment may be moderate to loud. • Travel/overnight many be required associated with attendance at conferences, meetings and other duties. • Work is typically performed in a classroom setting and some office work required. • Some evenings and weekend work may occasionally be required for events such as home visits, parent teacher-conferences, Parent Committee meetings, and social and community events. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Local business travel is required. ---------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

What We Offer ranges from $68,640 to $84,419 annually. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Stipend contingent upon Bilingual assessment completion. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. About Program: This EHRS Trainer position will primarily focus on work within our Salesforce Nonprofit Cloud (NPC) system. Pacific Clinics uses Salesforce NPC as a flexible, low-code platform to streamline client engagement and service coordination across programs and functions such as Enhanced Care Management referral tracking, Crisis dispatch call centers, Drop-In Center service logging, and Touch-and-Refer outreach efforts. Leveraging Salesforce's configurable workflows, forms, and reporting-rather than heavy custom programming-staff can easily capture referrals, document interactions, and share updates across teams, ensuring that clients are connected quickly to the right services while maintaining a clear, centralized record of care activity. The platform also integrates with the agency's Electronic Health Record, enabling data sharing and continuity of care so providers have timely access to relevant client information, reducing duplication and improving service outcomes. Job Summary: Schedule: Monday through Friday from 9am to 5pm. The EHRS Trainer is responsible for delivering high-quality, user-friendly training to clinical and administrative staff on the effective use of the Electronic Health Record System (EHRS). This role ensures that all users are equipped with the knowledge and skills to navigate the system accurately, document in compliance with policy, and support high-quality care delivery. Working closely with the Health Information Management (HIM), IT, and Clinical Operations teams, the trainer provides both onboarding and ongoing training, supports system updates, and assists with documentation improvement efforts. The role plays a critical part in optimizing user adoption, maintaining compliance with documentation standards, and enhancing clinical workflows across the organization. Responsibilities and Duties * Delivers individual and group EHRS training sessions for new hires and existing staff * Develops training materials, quick-reference guides, and tutorials tailored to role-specific workflows * Collaborates with clinical and administrative teams to ensure training content reflects current processes and compliance standards * Supports rollout of new EHRS features, upgrades, or documentation changes through targeted trainings and communications * Provides hands-on support and follow-up coaching to reinforce system use and resolve user issues * Participates in system testing and feedback loops to improve EHRS usability and training effectiveness * Tracks training attendance, completion, and user feedback to inform improvements * Assists in developing documentation audits or tip sheets for common errors and quality issues * Maintains up-to-date knowledge of regulatory documentation requirements and system functionality * Supports change management efforts related to digital documentation and workflow modernization Job Specific Competencies * Demonstrates working knowledge of EHRS platforms and clinical documentation standards * Applies adult learning principles in delivering effective, engaging trainings * Communicates clearly with technical and non-technical users * Tailors training to the learner's role and skill level * Maintains patience, professionalism, and responsiveness in user support * Collaborates across teams to ensure consistent and aligned training practices * Balances attention to detail with big-picture workflow understanding * Learns new systems and features quickly and integrates them into training * Adapts training content and format based on user feedback and system changes * Promotes a culture of learning, compliance, and service excellence Qualifications * Bachelors degree (BA/BS) in healthcare administration, education, health information management, or a related field and (4) four or more years of relevant experience required; or equivalent combination of education and experience to include: * Minimum of (4) four years of experience training or supporting users of an electronic health record system * Experience developing training materials and delivering content to clinical and administrative staff * Familiarity with documentation requirements and regulatory standards (e.g., HIPAA, Medi-Cal, CMS) * Strong written, verbal, and interpersonal communication skills * Proficiency with virtual training platforms and learning management systems (LMS) * Experience with SmartCare, EPIC, Cerner, or similar EHRS strongly preferred * Ability to travel to multiple sites if required for in-person training sessions. * Must possess a valid CA driver's license and insurance with two years' experience and maintain an insurable driving record under the agency's liability policy. Physical Requirements While performing the duties of this job, the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Level of Contact With Children Will not have unsupervised contact with children. Requires full background check and TB exam. Training Needs to successfully complete all required agency training indicated for this position. This is to acknowledge that I (Print Name of Employee) have received a copy of this . I have the obligation to read and understand the information contained herein. If I have any questions about the content of the job description, I can contact my Supervisor/Manager. * ------------------------------------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905. #LI-LM1

Compensation We Offer ranges from $21.00 - $25.83 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Differential for qualified positions* * Must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Program Type: Families and Children Population Served: 18-100 Program Description: Works within the vision, mission, and philosophy of the agency and under direct supervision, supports with resources, develops curriculum, facilitates parent education activities, delivers presentations and workshops, and coaches staff that support the needs of youth and parents receiving agency services. Inspires and secures community engagement, develops partnerships with outside agencies to increase strength based opportunities to enhance or create innovative youth and parenting activities. Maintains linkages and community relationships via outreach and works with the department to increase customer's positive engagement in the community and accessing its resources. Supports customer and program needs as needed. JOB SUMMARY Works within the vision, mission, and philosophy of the agency and under direct supervision, develops resources that support the needs of young people and families receiving agency services. Inspires and secures community engagement in therapeutic and strength-based opportunities to enhance or create innovative youth and parenting activities. Maintains linkages and community relationships and works with the department to increase customer's positive engagement in the community and accessing its resources. RESPONSIBILITIES AND DUTIES Develops and maintains linkages and relationships with community resources that support the needs of the department (e.g., foundations, churches, neighborhood groups, schools, and grassroots organizations). Works alongside programs to support the efficiency of daily operations (e.g. outcome measures completion, ensure programs have appropriate supplies, outreach, referrals, overall support to program etc.). Facilitates regional work groups that support comprehensive identification and linkage to community resources to meet family needs. Identifies, solicits, and obtains targeted resources that meet the individualized needs of families. Develops and maintains databases and resource guides with agency and community resources to support customer access to available services. Develops and implements educational and awareness activities aimed at promoting community involvement and resource access. Plans, attends, facilitates, and publicizes special events and meetings that support youth and families in experiencing connection to their community. Assists in the development, implementation, and evaluation of projects. Collaborates with community partners to identify and provide peer-navigator training and support to community members. Trains, mentors, and coaches customers on community resource access and utilization. OTHER DUTIES AND RESPONSIBILITIES Practices self-care, remains aware that others may be contending with stress, and treats other with grace. JOB SPECIFIC COMPETENCIES Awareness of Community Resources Linkage Maintains awareness of community resources and creates linkages as appropriate. Collaborates with Team Members Collaborates with other team members, including other departments. Documents Clearly and Accurately Documents, in a legible manner, pertinent information related to the child's treatment plan, including interventions and outcomes in accordance with established policies and procedures and guidelines for charting. Encouraging Customer Focus Consistently conveys that customers are the highest priority. Respects customer needs and expectations and lets customers know if their expectations cannot be met. Refrains from complaining about (or speaking negatively about) customer behavior or expectations. Communicates in a manner that promotes and sustains customer satisfaction and encourages others to do the same. Achieves these outcomes by ensuring that customer needs and deadlines are realistic and that they are met. Publicly recognizes those who deliver excellent customer service. Time Management Manages time and prioritizes tasks to ensure that deadlines are met. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. MINIMUM EDUCATION AND/OR EXPERIENCE High School Diploma or GED required. Bachelor of Arts/Bachelor of Science (B.A./B.S.) preferred. One (1) to three (3) years applicable experience initiating, implementing, and coordinating activities that interface with the general public; or One (1) to three (3) years experience working in a community non-profit setting or social services setting. OTHER SPECIFIC REQUIREMENTS Ability to represent the agency and its mission to the general community. Excellent communication and presentation skills. Proficient in Microsoft programs and navigating technology. Knowledge of community resources. PREFERRED QUALIFICATIONS Bilingual / bicultural (English-Spanish or other) skills. Project Management experience. Prior experience working in an education or social service field. ----------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905. #LI-EG1

Compensation We Offer ranges from $32.30 - $39.72 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Differential for qualified positions* * Must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Program Type: FSP Population Served: Adults 18-100 POSITION SUMMARY: The Psychiatric Technician (PT) / Licensed Vocational Nurse (LVN) provides an array of quality services to assist consumers in reaching their optimum level of functioning and improved quality of life. Specific duties include providing medication support to the psychiatrists in the program. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Adheres to Pacific Clinics' Standard of Care and Best Practices. • Considers consumer and family-centered approach to services in all treatment activities. • Establishes and maintains a therapeutic relationship with consumers served. • Collects data relevant to the care of consumers served; develops and implements nursing care plans. • Assess for co-occurring substance abuse disorders, makes appropriate plans of action including education about the effects of using substances, referrals to services, and communicates findings and recommendations to the treatment team. • Provides education to consumers and families to assure medication adherence. • Demonstrates knowledge of crisis management and interventions. • Discusses and collaborates with other healthcare professionals, including pharmacies regarding medication issues and ensuring continuity of care. • Administers medication to consumers served. • Provides medication services as needed in an individual's home, field, or school, including providing transportation as needed. • Completes lab requisitions as ordered by site psychiatrist or nurse practitioner in a timely manner. • Provides medication services individually and in groups. • Adheres to medication management policies and procedures. • Maintains medication room in accordance with Medi-Cal regulations. • Immediately reports any Critical Lab Result to the prescribing staff (psychiatrist, nurse practitioner, medical director). • Provides appropriate level of client contact determined by consumer need and / or program requirements. • Ensures that services provided meet medical necessity. • Obtains vital signs as needed or directed by prescriber. • Notifies the prescriber (psychiatrist, nurse practitioner) and treatment team (team Supervisor, therapist, program director) of any changes in behavior or condition. • Provides case management services as needed. • Documents the progress of consumers served towards their Recovery Plans and goals. • Documents all services pursuant to funding source directives, Pacific Clinics' protocol and HIPAA compliance requirements. • Completes all documentation within the timelines established by the Program for service delivery. • Works on a multicultural team sensitive to the cultural and linguistic needs of the clients and families served. • Completes billing expectations per Agency requirements and provides services consistent with program needs • Attends and participates in staff meetings to provide input towards program development and staff training. • Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable. • Reports to work on time and maintains reliable and regular attendance. • Models Pacific Clinics' approach, mission and core values in all communication and correspondence. • Communicates effectively in a culturally competent diverse consumer population and promotes favorable interaction with managers, co-workers and others. • Performs other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others. EDUCATION and/or EXPERIENCE/ POSITION REQUIREMENTS: • Graduation from an accredited Licensed Vocational Nurse (LVN)/Licensed Psychiatric Technician (LPT) program and current California licensure. • Obtaining LPS privileges is preferred and at times required, depending on the program needs. • Maintain current CPR Certification. • Understanding of psychiatric illness and it's treatment, and knowledge of psychotropic medication, preferred. • Previous experience with population to be served and/or work in a similar program setting preferred. • Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy. • Must possess good written and verbal communication skills. • Demonstrated ability to work in Windows environment (including Word and Excel). • Demonstrated experience and ability to relate to a culturally diverse clientele and staff. • Bilingual skills in the appropriate language for the Clinics' clients are highly preferred and in some programs may be required. PHYSICAL DEMANDS: While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format and perform medical procedures pursuant to scope of practice within Pacific Clinics' guidelines, practices or policies. The employee must possess ability to ensure significant communication with the Clinics' community members. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Community outreach and local business travel is also required. SITE SPECIFICS: A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her manager and/or supervisor. ----------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905. #LI-EG1

Compensation We Offer is $23.00 per hour. * We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more! * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve * Benefits eligibility starts on Day 1! Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Program Type: Head Start Population Served: 0-5 Years JOB SUMMARY The Pacific Clinics Head Start/Early Head Start/EHS CCP Intervention Aide provides instructional support to children with disabilities by partnering with classroom teachers. The position helps infants and toddlers and preschoolers with special needs succeed in the inclusive learning environment, of the Head Start classroom and playground. The Intervention Aide is responsible for supporting and assisting one or more individuals with a disability to be successful in a Head Start program setting. The aide must have a working knowledge of disabilities, the ability to communicate and work effectively with parents and staff, the ability to effectively adapt activities, the ability to promote positive interactions for individuals with disabilities into the general community and must be able to reinforce the program supervisor's instructions. The position reports to the Pacific Clinics Comprehensive Services Manager. RESPONSIBILITIES AND DUTIES * Manages a caseload that is tailored to the specific needs of the children being supported. * Acts as an advocate for the child(ren) and emphasize the child's abilities and similarities, with typically developing children, while de-emphasizing differences. * Is alert and responsive to health and safety needs of the child(ren). * Collaborate with teachers, the Early Intervention Coordinator, and Mental Health Supervisor to support children with special needs. * Involve themselves with other participants and staff as much as possible to contribute to the whole program. * Strive to become a part of the classroom staff with the other staff and bring as little extra attention to the individual with a disability as possible. * Identify and implement necessary interventions and modifications to ensure the successful inclusion of children in the classroom. This may include curriculum adaptations, use of specialized equipment, individualized teaching strategies, visual aids, etc. * Assist students 1:1 and/or in small groups. * Provide behavior management when necessary. * Assist with mealtimes, diaper/toileting routines, lift and assistance of child, if applicable. * Communicate all incidents/accidents to the program supervisor, the Eary Intervention Coordinator and Mental Health Supervisor immediately. * Communicate with parents and other team members on a regular basis and complete summary sheets on the participant's progress. * Be flexible and adaptable to accommodate fluctuations in schedule. * Follow member entities policies and procedures. * Creates an environment which is conducive to learning for the student during 1:1 time. * Develops and monitors individualized goals for children in collaboration with the classroom teacher and provides targeted support to help achieve these goals. * Maintains an organized weekly schedule of services provided to children. * Accurately documents interventions and progress in the designated database (e.g., COPA). * Offers guidance and recommendations to classroom staff on best practices for supporting the inclusion of children with special needs. * Coordinates with the Early Intervention Coordinator when children are receiving IDEA services or are in the process of referring to the necessary observations and ensuring the implementation of service plan goals. * Participate in specialized training to effectively deliver targeted intervention services. * Provides general classroom support as needed as directed by Supervisor. OTHER DUTIES AND RESPONSIBILITIES * Other duties may be assigned. INTRODUCTION TO CORE COMPETENCIES At Pacific Clinics certain principles and values shape and influence all of our decisions and actions. Our Agency Core Competencies express our expectations relative to behaviors to be modeled by our leaders and engrained in the practices of our employees. These Agency-wide competencies are the foundation for the success of our employees across the organization, while job specific competencies provide expectations for individual positions. MINIMUM EDUCATION AND/OR EXPERIENCE * A.A. degree in Child Development, Early Childhood Education, Psychology, Education/Special Education, Child Development, or related field. * Minimum of 6 months of experience working with children in a professional education setting. * Child development background and work experience with children 0-5 years old required. * Work experience with children and families, who have challenges in development/special needs, and/or challenging behaviors. * Experience and knowledge with disability services, special education and inclusion strategies and plans. * Bilingual verbal fluency in Spanish, Armenian, Russian, Mandarin, Cantonese, or Korean highly desirable. * Ability to maintain participant confidentiality. * Must possess basic computer skills. Demonstrated proficiency with Microsoft Office applications (i.e., Skype, Outlook). Must be able to learn and use tablet and/or other assigned devices. * Excellent written, verbal, and interpersonal skills, ability to communicate ideas clearly, and understanding of cross-cultural differences required. * Ability to interpret and implement policies, procedures, and regulations. * Ability to demonstrate good judgment, exercise discretion, and maintain a high level of confidentiality in handling sensitive situations and documentation. * Ability to maintain positive customer interaction and professionalism, friendly, positive demeanor and professional maturity and work cooperatively with a variety of individuals and groups; demonstrated ability to interact well with children and their families, and to maintain a positive effect. * California Department of Justice/FBI criminal clearance, TB clearance, or completion of medical treatment, and CPR certification required. * Ability to provide proof of required vaccinations or positive titer showing immunity. A signed declination may be acceptable for certain vaccinations. OTHER SPECIFIC REQUIREMENTS ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiates and maintains professional interactions and communication with Clinic's employees and/or others. Works on a programmatic level with various program options including center-based, home-based, and family childcare. Supports community partnerships and collaborations that are part of the program's mission and services. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Desire and physical ability to play on the floor is necessary. * May occasionally need to provide gentle physical restraint children. * May be required to lift up to 45 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to: * Outside weather conditions. * Local business travel is required. * Work is generally performed in a classroom setting, or in an office environment, involving face-to-face communication. * Travel/overnight may be required associated with attendance at conferences, meetings and other duties. * Some exposure to communicable diseases. * Noise level in the work environment may be moderate to loud. * Some evenings and weekends work may occasionally be required for events such as home visits, parent-teacher conferences, Parent Committee meetings, social or community events. SITE SPECIFICS: A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her manager and/or supervisor. LEVEL OF CONTACT WITH CHILDREN * Requires full background check and TB exam. * Requires physical. DRIVING PRIVILEGES * May be called upon to drive on agency business. Needs acceptable MVR and appropriate insurance coverage. TRAINING Needs to successfully complete all required agency training indicated for this position. * ------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

What We Offer ranges from $ 21.00 to $25.83 an hour. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. POSITION SUMMARY: Program / Dept: Housing Scheduled Hours per Day: Wednesday through Sunday, from 11:30 pm to 8am. Under the direction of the Housing Supervisor the Housing Specialist provides client advocacy, case management, benefit establishment, linkage to Mental Health/Substance Abuse services and all other supportive services as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Encourages and promotes an environment that is strength based to assist clients in meeting their individual goals. * Outreach and networks with internal Full Service Partnership (FSP) programs and conducts program presentations as needed, to obtain program referrals and maintain program maximum capacity. * Conducts screening interviews, completes Intake documentation and coordinates move in and exits of all program participants. * Provides onsite case management services in the areas of, but not limited to: Independent Living Skills, cooking groups, house meetings, social events, employment linkage, benefits establishment, and all other services needed to assist consumers in reaching their case plan and treatment plan goals. * Collects program data as required to assist with the completion and submission of HUD annual progress reports. * Maintains compliance according to Clinics' guidelines and FSP funding requirements. * Report all client mental health issues to Treatment/Housing teams in a timely manner, to troubleshoot and coordinate appropriate supportive services for clients and program benefit. * Collaborates with local governmental departments (i.e. Department of Public Social Services (DPSS) Department of Motor Vehicles (DMV) Social Security Administration (SSI), to secure client benefits and necessary documentation. * Completes charting/documentation expectations within the timelines established by the Program for service delivery per Agency requirements and provides services consistent with program needs pursuant to funding source directives, Pacific Clinics' protocol and HIPAA compliance requirements. * Maintains property beautification according to housing standards and report all property damages to Housing Department designee in a timely manner, to troubleshoot and coordinate appropriate repairs for clients and program benefit. * Tracks and maintains inventory of household food, cleaning and office supplies, by providing Housing Department designee monthly purchasing report. * Collects and tracks all client Rental payments and submit required documentation to housing department designee. * Coordinates program Social Events, Food bank pick up, and on-going donations, event tickets, gift certificates, furniture, and appliances. * Reports to work on time and maintains reliable and regular attendance. * Models Pacific Clinics' approach, mission and core values in all communication and correspondence. * Drives Agency-provided or personal vehicles for consumers, staff and others, as needed. * Attends and participates in staff meetings to provide input towards program development and staff training. * Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. * Performs other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others. EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS: * An Associates degree in a mental health related field and/or one (1) year of related experience with case management services, housing, homeless and mentally ill populations. * Demonstrated experience and ability to relate to a culturally diverse clientele and staff. * A bilingual skill in the appropriate language for the Clinics' clients is highly preferred. * Must demonstrate ability to work as part of a multidisciplinary team. * Must be able to work under minimal supervision. * Possess strong community outreach skills. * Communicate effectively both verbally and in writing. * Strong paperwork and documentation skills. * Establish and maintain effective working relationships with coworkers, clients and community agencies. * Effectively coordinates housing activities in multiple service sites both within the agency and in the community. * Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy. PHYSICAL DEMANDS: While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Community outreach and local business travel is required. SITE SPECIFICS: A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her manager and/or supervisor. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. * ------------------------------------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

What We Offer ranges from $21 to $25.83 an hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Stipend contingent upon Bilingual assessment completion. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. POSITION SUMMARY: Schedule: Monday to Friday, from 8:30am to 5pm Conducts telephone screening of callers to toll-free line. Arranges for eligible people to receive initial assessment at various Los Angeles County programs or provides referrals to other providers as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Assists with follow-up on referrals from ACCESS Service & Referral Number. • Answers calls that come in to the center in a manner that is consistent with Agency values. • Assesses the needs of each caller including substance abuse related service needs. • Assists callers with making referrals to appropriate outside services. • Completes screening and registration forms. Collects and processes insurance information on all clients based on program's requirements. • Assists callers who are in need of immediate services due to a crisis situation and help stabilize the situation and arrange for on-site follow-up, if needed. • Maintains a log of all calls not tracked by the computer software. • Maintains working relationships with individuals inside the Agency and in the community. • Meets with supervisor and participates in scheduled team meetings/training. • Documents all services for Short-Doyle/Medi-Cal/Early Periodic Screening, Diagnosis, and Treatment (EPSDT) in compliance with funding source • Completes all documentation within the timelines established by the Program for service delivery. • Attends and participates in staff meetings to provide input towards program development and staff training. • Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable. • Reports to work on time and maintains reliable and regular attendance. • Models Pacific Clinics' approach, mission and core values in all communication and correspondence. • Communicates effectively in a competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. • Performs other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others. EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS: • Bachelor of Arts degree or two (2) years related experience with chronically mentally ill populations and/or in social services related field. • Demonstrated experience and ability to relate to a culturally diverse clientele and staff. • Must demonstrate ability to work as part of a multidisciplinary team. • Excellent written and verbal communication skills. • Familiar with Windows operating system, MS WORDS, EXCEL, email, etc. able to compose correspondence/notes and type up correspondence/notes using correct format and grammar. • Bilingual skill in the appropriate language for the Clinics' clients is highly preferred. • Experience providing services to consumers who have varied diagnostic backgrounds. Must possess a valid CA driver's license and insurance with two years' experience and maintain an insurable driving record under the agency's liability policy. PHYSICAL DEMANDS: While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Local business travel is required. SITE SPECIFICS: A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her manager and/or supervisor. ------------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Who We Are: Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve: Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Compensation We Offer The initial compensation for this position ranges from $21.00 - $25.83 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Differential for qualified positions* * Must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are: Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Its team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally-responsive, trauma-informed, research-based services for individuals and families from birth to older adults. The agency offers services in 18 counties including Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura. Who We Serve: Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families. Our diverse staff provides culturally and linguistically relevant services in over 22 languages to our region's culturally and ethnically diverse populations. We provide services in 18 counties across California. Program Type: Employment Services Population Served: 18-25 POSITION SUMMARY: Responsible for providing employment preparation and job search skills training as well as job coaching to adults with psychiatric disabilities at off-site employment locations and program facilities. Performs any or all of the duties of a Case Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES: Collaborates with Case Managers, Therapists, Team Leaders and Program Directors in assigned programs to facilitate the identification of consumers who are interested in and would benefit from employment services. Engages consumers and assess consumers' work readiness. Assists consumers with identifying barriers they may have to obtaining employment in the community. Collaborates with the consumer, the consumer's Case Manager, and other team members to develop and implement an employment plan that addresses overcoming the consumer's barriers to employment. Assists/coaches consumers in the development of job search skills, transportation arrangements, resume preparation, interviewing techniques and job retention skills. Facilitates Employee Empowerment Group and Job Seeking Skills Group on a weekly basis. Collaborates with the Job Developer in identifying potential consumers' employment sites. When appropriate, visits work site, observes actual work in progress and prepares analysis of work environment, job requirements and specific job tasks. Conducts groups in conjunction with program staff to reinforce positive work behaviors. Monitors all assigned employment placements at least semi-monthly with the approval of the employee and the employer; provides oversight and ongoing job support on and/or away from the job site. Provides ongoing support and job retention services to consumers who choose not to disclose their disability to their employer at non-worksite locations at the program or in the community. Maintains ongoing liaison with employers and supervisors, obtaining feedback regarding consumer performance; assists in resolving problems quickly and efficiently. Accompanies consumers to job fairs, interviews, work sites, etc. as needed. Keeps program staff informed about member performance and support needs and follows up to assure all issues are addressed. Maintains Department of Rehabilitation (DOR) documentation and charts and DMH documentation as required. Assesses consumers need for Department of Rehabilitation services and refers consumers to DOR when appropriate. Consults with the DOR counselors providing feedback and participating in developing employment plans as appropriate, including bi-weekly meetings. Works with Supervisor of Employment Services to meet DOR contract requirements. Performing any or all of the duties of a Case Manager, as needed. Maintains a caseload of consumers who have employment-focused goals and may have other mental health service or case management needs. Assists consumers to understand and overcome social and emotional problems as they relate to the work environment. Attends meetings as assigned, including monthly cross program employment meetings, service team meetings and staff meetings. Promotes the Clinics to the employers in order to increase opportunities for member. Develops and maintains accurate, complete and timely documentation of services provided to consumers; ensures compliance with Clinics policies and procedures, contract compliance, state licensing and other requirements; enters information in member records, gathers data and may prepares reports on for management use and decision-making. Develops and maintains skills in the employment field through seminars, workshops or other forms of training/education. Reports to work on time and maintains reliable and regular attendance. Models Pacific Clinics' approach, mission and core values in all communication and correspondence. Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. Performs other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others. EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS: Bachelors Degree in Rehabilitation Counseling or other related field preferred. Minimum three (3) years experience providing employment services for the mentally ill or demonstrated ability. Certificate in the Mental Health Worker Course highly preferred. Experience in coaching of individuals in supported employment. Demonstrated skills working effectively with the homeless and dually diagnosed population. Knowledge of mental health and employment community resources. Prior experience working in case-management, with the homeless or with individuals having chronic mental illness or similar work. General computer skills including Microsoft Office Software. Effective organization skills and ability to work with minimal supervision. Ability to work effectively as a team player. A working knowledge of the Psychosocial Rehabilitation model. Basic knowledge of public policies relative to member population and associated programs. Ability to demonstrate advocacy skills when appropriate. Effective verbal and written communication skills, bi-lingual skills in Spanish/English preferred. Ability to be flexible and work in a changing environment. Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy. Required to obtain First Aid and CPR certification within first six months of employment and Non-Violence Intervention certification within first year of employment with Portals. First Aid and CPR certification must be maintained throughout employment with Portals. Ability to work effectively with diverse member population and amongst a diverse staff. Ability to work a flexible schedule as needed to fulfill program needs which may include weekends, evening, and holidays. PHYSICAL DEMANDS: While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Community outreach and local business travel is required. SITE SPECIFICS: A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her manager and/or supervisor. ------------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Compensation We Offer is $21.00 - $25.83 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Differential for qualified positions* * Must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Program Type: Youth and Adult - Alcohol & Other Drugs Population Served: 12-100 Program Description: Registered Counselor to provide SUD assessments, group, and individual svcs to youth & adults Job Summary Under the general direction of the Program Director or Team Supervisor, the Substance Use Disorder Counselor facilitates implementation of integrated substance abuse services, provides individual, family and group services, develops and implements treatment plans, and monitors the progress and needs of clients with substance use disorders, co-occurring disorders, or substance use prevention needs. Responsibilities and Duties • Performs strength-based, person/family-centered, culturally competent services for persons with substance use disorders, co-occurring disorders, or those considered at-risk for developing a substance use disorder or co-occurring disorder. • Performs substance abuse screens, conducts collaborative treatment plans, provides on-going services, monitors progress, engages in relapse prevention planning and discharge planning. • Provides rehabilitative services to clients and/or their families which might include assistance in restoring or maintaining a client's functional skills, daily living skills, and/or social skills. • Provides counseling, trauma-informed care, and psychoeducation with individuals, families and groups. • Provides client, family, and community education on substance use, co-occurring disorders, and prevention. • Assists in providing information and referrals and linkage to available programs for more appropriate treatment, recovery support, aftercare and other supportive services. • Provides services in the office, home, school setting, and/or in the community to promote stabilization, and that are consistent with program and funding source contractual requirements. • Completes Client Treatment Plans, progress notes, and other Substance Abuse Prevention and Control (SAPC) required documentation within required timelines and that meet the standards of the SAPC, Medi-Cal, Pacific Clinics and its funding sources. • Completes billing expectations per Agency requirements and provides services consistent with program needs. • Works with the treatment team to provide appropriate coordinated care services to clients and their families, as well as working with community providers to assist clients in meeting goals. • Participates in staff meetings, case conferences, disposition meetings and collaborative treatment team meetings. • Reports to work on time and maintains reliable and regular attendance. • Drives Agency-provided or personal vehicle for consumers, staff and others, as needed. • Models Pacific Clinics' approach, mission and core values in all communication and correspondence. • Performs other duties as assigned. Job Specific Competencies • Performs professional and ethical responsibilities. • Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. • Works on a multi-cultural team sensitive to the cultural and linguistic needs of the clients and families served. Qualifications • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • The Substance Use Disorder Counselor II should be registered as an Alcohol and Drug counselor recognized by the Department of Health Care Services. • Minimum of 2 years' work Experience or BA or AA degree in related field Physical Requirements While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must possess ability to ensure significant communication with the Clinics' community members. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Level of Contact with Children May/will have supervised contact with children. Requires full background check and TB exam. Driving Privileges Required to drive agency vehicle. Must have clean MVR, appropriate insurance coverage, and attend agency driver training. ------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Compensation We Offer is $68,640 - $84,418.54 per year. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Differential for qualified positions* * * Must meet company policy eligibility requirements. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Program Type: Wraparound Population Served: ages 5-21 Program Description: Wraparound is designed for high-risk children and adolescents with the most complex needs. These services aim to keep children and their families together through individualized services developed in a family-centered, team planning process. Services are provided at home and in the community. JOB SUMMARY Working independently in the family's home and a variety of community and/or treatment settings, Facilitator I coordinates services with an understanding of the complexity of each family while blending the clinical care of the youth with the facilitation of the life domain planning process. Provides cross-functional team facilitation to support and enhance the efforts of youth and their families/caregivers, system workers who are part of the support team, and other individuals in a variety of environments. Provides facilitation, assessment, and case management services including all related documentation for services planned and provided. Works independently, under limited supervision in family homes and a variety of community and/or treatment settings. Works within the vision, mission and philosophy of the agency. RESPONSIBILITIES AND DUTIES * Provides facilitation and coordination in the development of individualized services for youth and families. * Implements strength-based family centered methodology into planning and develops creative methods to ensure individualized culturally sensitive care. * Understands interactions of complex systems in the context of a family's life, service delivery structures and the community's resources. * Elicits, values and incorporates divergent perspectives in action plans and strategies in order to help youth stabilize in a placement and connect them with a permanent setting. * Participates with families as a complete unit with focus on individual strengths/concerns/needs. * Partners with parents of special needs children in order to ensure parent voice, choice and access. * Facilitates the development and refinement of effective reactive and proactive safety plans. * Provides leadership role in linking parents, youth and staff when a crisis arises. * Ensures the involvement of natural members with the Child and Family team. * Assists Family Specialists and other line personnel to develop strength-based interventions and strategies which include plans for transition to primary caregiver. * Provides meeting minutes to all Child and Family Team members and facilitates communication plans to support on-going inclusion and accountability of all team members. * Participates effectively in both internal and external multidisciplinary clinical teams. * Assesses and integrates internal and external customers' concerns, needs and expectations into planning process. * Organizes and presents clinical evaluation and initial treatment plans to staff and community partners and participates in service reviews. * Understands and implements funding policies/procedures and trains Child and Family Teams in stewardship practices. * Provides effective, therapeutic linkages with referral sources, collateral contacts, community resources and program staff. * Manages flexible schedule consistent with family and program needs. * Monitors effectiveness and efficiency of interventions with youth and families. * Demonstrates effective personal organizational systems for ensuring paperwork/information management accuracy and timeliness. * Performs other responsibilities, as assigned, to support department/business needs. JOB SPECIFIC COMPETENCIES * Conflict resolution * Documents clearly and accurately * Encouraging customer focus * Leads team performance * Time management QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE * Master's Degree (M.S./M.A.) in related field. * Experience serving individuals with complex needs including SED youth/families and/or youth residential settings. * Experience with the mental health, child welfare and/or juvenile probation systems. OTHER SPECIFIC REQUIREMENTS * Availability to participate in 24-hour on-call program. PREFERRED QUALIFICATIONS * MHRS and licensure eligibility. HIGHLY DESIRABLE QUALIFICATIONS * Speak, read, and/or write another language is highly desirable. * ------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Career Ladder Opportunity Compensation We Offer is $68,640 - $84,418.54 per year. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Differential for qualified positions* * * Must meet company policy eligibility requirements. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Program Type: FSP Population Served: TAY/Adults/Older Adults 18+ POSITION SUMMARY: Provide individual, group and/or family therapy to clients and/or families. Provides clinical assessment, field-based and outreach services to clients and their families; case management and advocacy services. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Conducts family-centered, strengths-based, culturally competent individualized intakes / assessments gathering information from family, consumer, significant other and involved agencies in the office or in the field as appropriate. * Includes healthcare, substance abuse, co-occurring disorders, employment or housing, as appropriate, in treatment plans. * Completes Service and Coordination Plans, progress notes, and other DMH required documentation within two to three business days of service delivery and meets the standards of the Department of Mental Health Short/Doyle Medi-Cal, Pacific Clinics and its funding sources. * Provides rehabilitative services to clients and/or their families which might include assistance in restoring or maintaining a client's functional skills, daily living skills, social skills, and linking up to needed community services and support resources. * Provides outreach, advocacy, and rehabilitative services needed for ongoing cases and in crisis intervention. * Provides case management, which might include obtaining client information, identifying needs and problems, linking clients and their families to appropriate resources. * Provides services in the community or in the field consistent with program and funding source contractual requirements. * Works with the treatment team to provide appropriate coordinated care services to clients and their families. * Displays sensitivity to the cultural and linguistic needs of the clients and families served. * Interacts well with other internal programs, clinical/support staff and with external sources such as school or community personnel as applicable. * Completes billing expectations per Agency requirements and provides services consistent with program needs. * May be require to obtain LPS designation and participate in on-call rotation and respond to after hours calls based on program requirements. * Attends and participates in staff meetings to provide input towards program development and staff training. * Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable. * Reports to work on time and maintains reliable and regular attendance. * Models Pacific Clinics' approach, mission and core values in all communication and correspondence. * Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. * Performs other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others. EDUCATION and/or EXPERIENCE: * Level 1: Registered, licensed-eligible AMFT, APCC, ASW or Waivered Psychologist OR Newly licensed Psychologist, MFT, and LCSW with less than 2 years post licensure experience. * Level 2 & 3: Experienced LCSW, LMFT, LPCC or Psychologist with a minimum of 2 years (level 2) or 5 years (level 3) post licensure experience. * Excellent written and verbal communication skills. * Demonstrated experience and ability to relate to a culturally diverse clientele and staff. * Bilingual skills in the appropriate language for the Clinics' clients are highly preferred. * Familiar with Windows operating system, MS WORDS, EXCEL, email, etc. able to compose correspondence/notes and type up correspondence/notes using correct format and grammar. * Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy. May be required to obtain a Class II California driver's license. PHYSICAL DEMANDS: While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must possess ability to ensure significant communication with the Clinics' community members. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Community outreach is also required. SITE SPECIFICS: A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her Manager and/or Supervisor. * Career Ladder Opportunity: We may hire an individual into this position that is within 6 months of graduating with their master's degree in a related field and meets all other requirements. The position offered will be a non-exempt Clinical Professional Trainee position. Once the degree is conferred, and the individual can supply proof of BBS application submission, the candidate will promote without competition into the exempt Mental Health Therapist I position. * ------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Pacific Clinics Head Start and Early Head Start programs provide free early education and childcare for children from birth to age five and prenatal and parenting support for eligible families. Who We Serve Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties. Pacific Clinics Head Start and Early Head Start programs provides services in center-based, home base and family child care provider homes, regardless of income. We teach children how to share emotions in a healthy way. What We Offer * Pay: The starting rate for this position is now $20.60 per hour. * We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more! * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve * Benefits eligibility starts on Day 1! POSITION SUMMARY: The Classroom Aide works as a part of a team to assist in activities in the areas of the classroom as needed. This position works with typically developing children and/or children with special needs/disabilities. The position may be reassigned to various classrooms/centers as deemed necessary for program operations. ESSENTIAL DUTIES AND RESPONSIBILITES: * Assists classroom staff in all classroom activities, indoor and outdoor activities included in lesson plans. * Assists in developing materials and providing activities related to the cultural background of the children and families served. * Helps supervise at mealtime, feeding and/or eating with the children to encourage good nutrition and social skills. * Care for children in all daily caregiving routines including diapering/toileting, feeding, and napping. * Visually supervises children at all times and provides care and safety in both indoor and outdoor center environments. * Helps keep the classroom and its contents clean and orderly. * Assists the teacher in any aspect of the program as the need arises (e.g., at Family Nights, copying newsletters, preparing snacks, making phone calls, etc.). * Serves as a temporary substitute in the periodic absence of the assistant teacher or teacher. * Works with assigned children with disabilities. * Supports the work of the classroom staff and managers, supervisors in carrying out individuals plans for children with special needs. * With direction from professional staff, follows Individualized Education Program (IEP)/ Individualized Family Service Plan (IFSP) designed for children with disabilities. EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS: * Must have 12 units in Early Childhood Education (ECE) from the core units Commission on Teaching Credentials (CTC)-equivalent to Child Development Associate (CDA). * Maintain current DOJ, FBI, and Child Abuse Index Clearance. * Current Pediatric CPR and First Aid Certification. * 6 (six) units of infant/toddler courses preferred. * Child Development Teacher Permit preferred. * Demonstrated ability to work in Windows environment (including Word and Excel). * Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * May be required to lift up to 40 pounds * Some exposure to communicable diseases. * Noise level in work environment may be moderate to loud. * Travel/overnight many be required associated with attendance at conferences, meetings and other duties. * Work is typically performed in a classroom setting and some office work required. * Some evenings and weekend work may occasionally be required for events such as home visits, parent teacher conferences, Parent Committee meetings, social and community visits. * ------------------------------------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

What We Offer ranges from $21 to $25.83 an hour. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Stipend contingent upon Bilingual assessment completion. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. JOB SUMMARY: Schedule: Mon 8:30am - 1pm, Tue 12:30pm-7pm, Wed 12:30pm-7pm, Thurs 8:30am-1pm Works within the vision, mission, and philosophy of the agency and framework of the Certified Community Behavioral Health Clinic. Under direct supervision, the Peer Partner provides peer-to-peer support and counseling drawing on shared experiences as a peer to validate the consumer's experience. Provides guidance and encouragement to consumers to take responsibility and actively participate in their own recovery. This position models competency in recovery and serves as a mentor for consumers in a clinic, community, or Wellness Center/Drop-In setting. RESPONSIBILITIES AND DUTIES Peer Support * Assists consumers with creating a Wellness Recovery Action Plan (WRAP) or other recovery plan. * Provides assistance to consumers in using WRAP or other recovery plan to identify and manage triggers and symptoms that may lead to relapse or crisis. * Works actively with the program's other team members to develop strategies for outreach to consumers who tend to isolate themselves. * Demonstrates an ability to develop respectful interpersonal relationships with consumers while maintaining appropriate boundaries. * Demonstrates a commitment to consumer choice and empowerment. * In coordination with a multidisciplinary team, assist consumers in selecting services and/or programs that will be useful in achieving their recovery goals. * Provides supportive assistance to and the modeling of self-efficacy with the consumer, to help him/her identify, access and effectively utilize the following community resources: * Assists and supports members with identifying, linking to and appropriately utilizing healthcare resources including the member's primary care physician as well as specialty care providers, dental care and vision care. * Assists and supports members with establishing benefits such as Supplemental Security Income (SSI), Medi-Cal and other benefits for which they are eligible. * Assists and supports members with identifying their housing needs, utilizing housing resources in the community to meet these needs. * Assists and supports members with linking to and participating in substance abuse services both on-site, if available, as well as in the community. * Assists and supports members with linking to, utilizing, and overcoming barriers to education and employment services based on their choices. * Assists consumers in learning social skills and independent living skills that facilitate community integration including budgeting, transportation and grooming and hygiene. * Supports consumer's integration into the community through social and recreational activities. * Develops and facilitates peer support and self-help groups. * Helps consumers and family members identify, understand and combat stigma and discrimination associated with mental illness and develop strategies to reduce self-stigma. * Increases awareness and provide linkage to self-help programs and consumer advocacy organizations that promote recovery. * Encourages and supports members' skills and talents. * Exhibits a non-judgmental approach to effective listening maintaining, respectful eye contact and an appropriate level of engagement. Community-Supports * Participates in off-site presentations introducing the program to community partners and potential new consumers. * Drives to appointments with clients and their families or other key contacts as needed * Supports consumer connection and engagement with community resources and natural supports. * Assists in the organization and facilitation of youth activities. * Conduct groups and support peer-led groups, including the Youth Advisory Board. Administrative * Maintains billable services consistent with program needs and funding source expectations, through documentation and other required paperwork. * Attends and participates in trainings including but not limited to: o Peer advocacy o Recovery * Attends and participates in staff meetings on a regular basis to provide input from the consumers' perspective towards program development and staff training. * Attends and participates in scheduled supervision to provide or receive input towards program development and staff training. * Reports to work on time and maintains reliable and regular attendance. * Attends community meetings as requested. OTHER DUTIES AND RESPONSIBILITIES 1. Practices self-care, remains aware that others may be contending with stress, and treats other with grace. 2. Driving to appointments with clients and their families or other key contacts. 3. Physical interactions with children of variable ages such as but not limited to games, sports, and other activities. 4. Performs other responsibilities, as assigned, to support specific department/business needs. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE * High school diploma or GED preferred but is not required. * Minimum 18 years of age required. * Flexible work schedule to include occasional evenings, weekends and holidays. * Must know or quickly acquire extensive knowledge of local community resources. * Be able to articulate the experience and perspective of a parent, caregiver, relative or youth with complex needs involving mental health, child protective, or probation services. Must possess a valid CA driver's license and insurance with two years' experience and maintain an insurable driving record under the agency's liability policy. OTHER SPECIFIC REQUIRMENTS * Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Child Abuse Index Check (CAIC) background clearance. * ------------------------------------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

What We Offer ranges from $21 to $25.83 an hour. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Stipend contingent upon Bilingual assessment completion. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. POSITION SUMMARY: Schedule: Monday to Friday, from 8:30am to 5pm Conducts telephone screening of callers to toll-free line. Arranges for eligible people to receive initial assessment at various Los Angeles County programs or provides referrals to other providers as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Assists with follow-up on referrals from ACCESS Service & Referral Number. * Answers calls that come in to the center in a manner that is consistent with Agency values. * Assesses the needs of each caller including substance abuse related service needs. * Assists callers with making referrals to appropriate outside services. * Completes screening and registration forms. Collects and processes insurance information on all clients based on program's requirements. * Assists callers who are in need of immediate services due to a crisis situation and help stabilize the situation and arrange for on-site follow-up, if needed. * Maintains a log of all calls not tracked by the computer software. * Maintains working relationships with individuals inside the Agency and in the community. * Meets with supervisor and participates in scheduled team meetings/training. * Documents all services for Short-Doyle/Medi-Cal/Early Periodic Screening, Diagnosis, and Treatment (EPSDT) in compliance with funding source * Completes all documentation within the timelines established by the Program for service delivery. * Attends and participates in staff meetings to provide input towards program development and staff training. * Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable. * Reports to work on time and maintains reliable and regular attendance. * Models Pacific Clinics' approach, mission and core values in all communication and correspondence. * Communicates effectively in a competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. * Performs other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others. EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS: * Bachelor of Arts degree or two (2) years related experience with chronically mentally ill populations and/or in social services related field. * Demonstrated experience and ability to relate to a culturally diverse clientele and staff. * Must demonstrate ability to work as part of a multidisciplinary team. * Excellent written and verbal communication skills. * Familiar with Windows operating system, MS WORDS, EXCEL, email, etc. able to compose correspondence/notes and type up correspondence/notes using correct format and grammar. * Bilingual skill in the appropriate language for the Clinics' clients is highly preferred. * Experience providing services to consumers who have varied diagnostic backgrounds. * Must possess a valid CA driver's license and insurance with two years' experience and maintain an insurable driving record under the agency's liability policy. PHYSICAL DEMANDS: While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Local business travel is required. SITE SPECIFICS: A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her manager and/or supervisor. * ------------------------------------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

*Career Ladder Opportunity, with hiring incentive of $2,000!!! Certain payout conditions may apply.* Compensation We Offer ranges from $68,640.00 - $81,860.40 per year. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Differential for qualified positions* $2,000 hiring incentive payout after 30 days and 6 months!* * must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. *Career Ladder Opportunity : We may hire an individual into this position that is within 6 months of graduating with their master's degree in a related field and meets all other requirements. The position offered will be a non-exempt Clinical Professional Trainee position. Once the degree is conferred, the individual will have 90 days to obtain BBS registration. Upon receipt, the candidate will be promoted without competition into the exempt Clinician I position. Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Who We Serve Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties. JOB SUMMARY Works within the vision, mission and philosophy of the agency, and with limited supervision, provides comprehensive assessments, treatment planning, risk assessment, clinical interventions, case management, and coordination of therapeutic activities in the community. Ensures that documentation and maintenance of clinical records is completed per appropriate standards and regulations. Provides facilitation and support to enhance the efforts of youth and their families/caregivers in the design and implementation of evidence-based treatment. This position works directly with children and adults. JOB SUMMARY Schedule: Monday - Friday 9-5pm, including some evenings and weekends Works within the vision, mission and philosophy of the agency, and with limited supervision, provides comprehensive assessments, treatment planning, risk assessment, clinical interventions, case management, and coordination of therapeutic activities in the community. Ensures that documentation and maintenance of clinical records is completed per appropriate standards and regulations. Provides facilitation and support to enhance the efforts of youth and their families/caregivers in the design and implementation of evidence-based treatment. This position works directly with children and adults. RESPONSIBILITIES AND DUTIES Completes assessments and evaluations that are culturally relevant and appropriate to youth and family strengths and needs, including identification of target behaviors and the function of those target behaviors. Independently develops effective treatment plans with clear and measurable intervention strategies, which are tailored to child and family strengths, needs and cultural preferences. Provides clinical leadership regarding family system observations and relays behavioral data to team in ways that demonstrate strengths based, solution focused values throughout all phases of service, i.e. engagement, stabilization, planning, intervention and transition. Records and collects clinical information in ways that promote and reflect family input while maintaining accountability to risks and threats associated with presenting problems. Independently coordinates the integration of comprehensive Functional Behavior Analysis and plans into overall child and family service plans with family members, referral sources, collateral contacts, community resources and other agencies and support persons involved with a child's plan for stabilization and wellness. Facilitates the development and refinement of effective behavior and risk specific reactive and proactive safety plans. Monitors effectiveness and efficiency of interventions with youth and families. Demonstrates proficient skills and abilities regarding conflict management and mediation of teams. Meets revenue and productivity standards. Ensures that effective personal organizational systems for paperwork/ information management are developed and maintained to support timelines and priorities Performs other related responsibilities, as assigned, to support specific department/business needs. JOB SPECIFIC COMPETENCIES Documents Clearly and Accurately Encourages Customer Focus Individual Family Group Therapy Leads Team Performance Time Management QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Minimum Education and/or Experience Master of Arts (M.A.) degree in Social Work, Marriage Family Counselor, Clinical Psychology, or a closely related field. One (1) year of supervised clinical experience with children. Registration with the BBS or BOP required. Licensed according to California state law (Welfare and Institutions Code section 5600.2) or become licensed within the designated time frame. Preferred Qualifications Two (2) to three (3) years of clinical experience with children. Training in domestic violence, physical/sexual child abuse, trauma with the competency to maintain current knowledge related to state, county, and local law. Experience, knowledge, skills, and abilities with culturally diverse populations. Bilingual communication skills in another language. OTHER SPECIFIC REQUIREMENTS If program requires, employee must pass an initial physical abilities test (PATS) and be certified in crisis intervention techniques within the first 30 days and annually. Must possess a valid CA driver's license and insurance with two years experience and maintain an insurable driving record under the agency's liability policy. ----------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Compensation We Offer ranges from $24.83 - $26.52 per hour. * Actual offers will be determined by the candidate's creditable years of experience in conjunction with internal equity considerations and based on the organization's current compensation practices. * We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more! * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve * Benefits eligibility starts on Day 1! Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics Head Start and Early Head Start programs provides services in center-based, home base and family child care provider homes, regardless of income. We teach children how to share emotions in a healthy way. Program Type: EHS99 - EARLY HEADSTART Population Served: Ages 0-3 POSITION SUMMARY: This position serves a Teacher and caregiver in a classroom of Early Head Start infants and toddlers by planning, implementing, and supervising all center-based activities. This position may work with infants and toddlers with developmental delays. ESSENTIAL DUTIES AND RESPONSIBILITES: * Develops an individual plan for each child to include goal setting based on identified needs and prescriptions for objectives and activities to meet established goals (outcomes). * Works as a team member with the other education staff, parents and Parent Committee members to develop curriculum that is meaningful and meets the individual and program needs. * Responsible for the weekly preparation of daily lesson plans, which includes objectives to be posted for parents, volunteers and visitors in the classroom. * Schedules home visits and parent-teacher conferences with families as required and on an as-needed basis and documents these events. * Prepares and maintains a safe, healthy learning environment for children that is positive, developmentally appropriate and experientially-based. * Plans and provides developmentally appropriate activities and experiences that advance all areas of children's development (social, emotional, cognitive and physical) in a manner appropriate to age and stage of development. * Assists in development and implementation of a developmentally appropriate curriculum that focuses on routines and individual child interests and development. * Provides a safe, healthy and well-managed environment so that children will have comfortable learning and growing experiences. Sets up the physical environment to meet the changing needs of infants and toddlers. * Serves on IFSP meetings. * Participates in on-going training and development specific to working with infants and toddlers and their families, including infant/toddler development, communication and safety issues such as reducing the risk of Sudden Infant Death Syndrome. * Conducts developmental screening of infants and toddlers' motor, language, social, cognitive, perceptual and emotional levels. * Ensure an appropriate written Transition Plan for all children, six months before their third birthday; provide parents with training and information. Establish communication to facilitate and coordinate the transition. * Involves parents in the educational activities of the program: o to emphasize their role as the principal influence on the child's education and development; and o to assist parents to increase their knowledge, understanding, skills and experience in basic child development. * Identifies and arranges for parents to participate as volunteers in the classroom and work as substitutes as well as other volunteer activities. * Provides daily supervision of all classroom staff, monitors employee performance and classroom activities. * Reports to work on time and maintains reliable and regular attendance. * Models Pacific clinics' approach, mission and core values in all communication and correspondence. * Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. * Performs other duties as assigned. QUALIFICATIONS/SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others. EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS * Must have an A.A/A.S. Degree in Child Development, Early Childhood, Education or related degree, B.A/BS Degree preferred. * Possess or be qualified for a California Child Development Teacher permit or higher. * Must obtain and maintain DOJ, FBI, and Child Abuse Index Clearance. * Current Pediatric CPR and First Aid Certification. * Must have 3-6 units of infant/toddler development coursework. * Demonstrated ability to work in Windows environment (including Word and Excel). * Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy. * Ability to be perceptive of the needs of children and to work well with staff, children and parents/families. * Ability to organize and direct classroom activities and maintain confidentiality. * Ability to maintain accurate records which reflect the needs and progress of children. * Ability to demonstrate knowledge, skills and a positive attitude in the field of early childhood education. * Attends and participates in all required meetings, activities, pre-service and in-service training that includes but is not limited to 15 hours of classroom focused professional development and methods that comply with applicable State and local laws for identifying and reporting child abuse and neglect. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Occasional need to provide gentle physical restraint to children. * May be required to lift up to 40 pounds. * Some exposure to communicable diseases. * Noise level in work environment may be moderate to loud. * Travel/overnight many be required associated with attendance at conferences, meetings and other duties. * Work is typically performed in a classroom setting and some office work required. * Some evenings and weekend work may occasionally be required for events such as home visits, parent teacher-conferences, Parent Committee meetings, and social and community events. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Local business travel is required. * --------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Compensation We Offer ranges from $21.44 - $26.37 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Differential for qualified positions* * Must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are: Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Its team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally-responsive, trauma-informed, research-based services for individuals and families from birth to older adults. The agency offers services in 18 counties including Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura. Who We Serve: Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families. Our diverse staff provides culturally and linguistically relevant services in over 22 languages to our region's culturally and ethnically diverse populations. We provide services in 18 counties across California. Program Type: Employment Services Population Served: 16-100 JOB SUMMARY Employment Specialist III is a community-based role. Carries out the services of the Supported Employment program by assisting clients to obtain and maintain employment that is consistent with their vocational goals. Responsible for providing employment preparation and job search skills training as well as job coaching to adults with psychiatric disabilities at off-site employment locations and program facilities. Provides support for schooling and technical training for career advancement. RESPONSIBILITIES AND DUTIES Engages clients and establishes trusting, collaborative relationships directed toward the goal of competitive employment in community job settings with other workers who do not necessarily have disabilities. Assists clients in obtaining individualized information about how entitlements (e.g., Supplemental Security Income (SSI), Medicaid, etc.) will be affected by employment so clients can make decisions about employment opportunities. Refers clients to benefits counseling, as needed. Helps clients report earnings, as needed. Assesses clients' vocational skills and preferences on ongoing basis utilizing background information and work experiences. With the client's permission, provides information and support to family members. Discusses client's preference for disclosure of mental health status to employers. Helps clients learn about different jobs/careers by assisting with meetings with workers/managers to ask about positions that interest clients, meetings with academic advisors, observing workers (one day or less in duration), and job fairs to speak with employers about different types of jobs. Conducts job development and job search activities directed toward positions that are individualized to the interests and uniqueness of the people on his/her caseload, following the principles and procedures of supported employment. Employer contacts are designed to learn about the needs of the business, describe supports offered by the program, and describe client strengths that are relevant to the position. Povides individualized follow-along supports to assist clients in maintaining employment. Writes job support plans with clients and incorporates input from family members (with client permission) and the mental health team. Adjusts plan according to clients' needs and preferences. Provides education and support to employers as agreed upon by clients. May negotiate job accommodations and retention services. Engages and assess clients' work readiness. Assists consumers with identifying barriers they may have to obtaining employment in the community. Assists/coaches clients in the development of job search skills, transportation arrangements, resume preparation, interviewing techniques and job retention skills. When appropriate, visits work site, observes actual work in progress and prepares analysis of work environment, job requirements and specific job tasks. Provides ongoing support and job retention services to clients who choose not to disclose their disability to their employer at non-worksite locations at the program or in the community. Provides outreach services as necessary to clients when they appear to disengage from the service. Uses a variety of methods to provide outreach. Provides timely interventions. Returns phone calls and reacts to situations in a timely manner. Participates in weekly meetings with mental health treatment team and communicates individually with team members between meetings in order to coordinate and integrate vocational services with mental health treatment. Participates in face-to-face meetings with state Vocational Rehabilitation (VR) counselors. Collaborates with individual counselors between meetings to assist clients. Responsible for client intake, case management and proactively seeking employment opportunities for clients within the caseload. Develops an individual employment and/or education plan with clients. Incorporates input from mental health team and family members, with client permission. Attends high school meetings with teachers. Assists clients in learning about different education and vocational training programs related to client interests and academic aptitudes. Focuses on mainstream education and certificate training programs only. Provides supports with financial aid. Offers supports prior to the beginning of education programs. Helps managing school schedule. Collaborates with counselors at the Office for Disability Services, professors/instructors, and counselors at the Financial Aid Office, as needed. Performing any or all of the duties of a Case Manager, as needed. Develops and maintains accurate, complete and timely documentation of services provided to consumers; ensures compliance with Clinics policies and procedures, contract compliance, state licensing and other requirements; enters information in member records, gathers data and may prepares reports on for management use and decision-making. Develops and maintains skills in the employment field through seminars, workshops or other forms of training/education. Reports to work on time and maintains reliable and regular attendance. Models Pacific Clinics' approach, mission and core values in all communication and correspondence. Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. Performs other duties as assigned. OTHER DUTIES AND RESPONSIBILITIES Practices self-care and remains aware that others may be contending with stress and treats others with grace. Performs other responsibilities, as assigned, to support the employment services department/business needs. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. MINIMUM EDUCATION OR EXPERIENCE Bachelors degree or (5) years experience in working in a mental health setting. Minimum two (2) years' experience providing services for the mentally ill or demonstrated ability. Required to obtain Individual, Placement, and Support (IPS) Certification within the first six (6) months of employment. Experience in providing or receiving vocational services through a publicly funded program. Demonstrated skills working effectively with the homeless and dually diagnosed population. Knowledge of mental health and employment community resources. Prior experience working in case-management, with the homeless or with individuals having chronic mental illness or similar work. A basic working knowledge of the Psychosocial Rehabilitation model. Effective organization skills and ability to work with minimal supervision. Ability to work effectively as a team player. Basic knowledge of public policies relative to member population and associated programs. Ability to demonstrate advocacy skills when appropriate. Effective verbal and written communication skills, bi-lingual skills in Spanish/English preferred. Ability to work effectively with diverse member population and amongst a diverse staff. Ability to work a flexible schedule as needed to fulfill program needs which may include weekends, evening, and holidays. OTHER SPECIFIC REQUIREMENTS Must pass Department of Justice (DOJ), and Federal Bureau of Investigations (FBI). Must have a valid California Driver's license with two years' experience driving and clean driving record may be required. Must be able to communicate effectively both verbally and in writing. Excellent computer skills and demonstrated ability to work in Windows environment (including Word, Excel, PowerPoint, Web research and database knowledge). Excellent written and oral communication skills. Attention to detail and accuracy. Must be able to work independently and demonstrate the ability to work as part of a multidisciplinary team. Establish and maintain effective working relationships with coworkers, clients, and community agencies. Required to obtain First Aid and Cardiopulmonary Resucitation (CPR) certification within first six months of employment. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LEVEL OF CONTACT WITH CHILDREN May/will have supervised contact with children. May/will have unsupervised contact with children. Will not have unsupervised contact with children. Requires full background check and TB exam. Requires physical. Required to obtain First Aid/CPR Certification within the first six (6) months of employment. DRIVING PRIVILEGES May be called upon to drive on agency business. Needs acceptable MVR and appropriate insurance coverage. Required to drive agency vehicle. Must have clean MVR, appropriate insurance coverage, and attend agency driver training. TRAINING Needs to successfully complete all required agency training indicated for this position. ------------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Compensation We Offer ranges from $21.00 - $25.83 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Differential for qualified positions* * Must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Program Type: Wraparound Population Served: 0-21 Program Description: Wraparound is designed for high-risk children and adolescents with the most complex needs. These services aim to keep children and their families together through individualized services developed in a family-centered, team planning process. Services are provided at home and in the community. JOB SUMMARY Works within the vision, mission and philosophy of the agency. Within a team process, develops a strength based relationship with youth and care givers. Intervenes with maladaptive behaviors while developing the youths strengths and interests. Responsible for linking to community resources, and transferring skill sets to the care giver. Does whatever it takes to meet the needs of the family in a strength based approach while also working to preserve the family unit. Helps to create permanent connections for youth and families. May search, locate and engage family members for youth. Assists with transitioning kids to the lowest level of care. Works independently in the family's home and in a variety of community and/or treatment settings. RESPONSIBILITIES AND DUTIES Provides direct services to youth and families. Provides direct billable mental health services, documents in alignment with MediCal regulations and achieves set productivity expectations Engages and builds alignment and relationships with parents, youth, and others in the normal course of working with the families. Utilizes strengths of youth, families, and others to assist in the implementation and achievement of goals and outcomes. Works with youth and family teams to support family driven, strength based planning and interventions. Understands and take advantage of therapeutic opportunities in crisis situations. Conducts observations regarding specific target behavior, track progress and modify plans with the family to support their intended identified outcome. Assists teams in developing a hypothesis of function and underlying unmet need in an effort to develop individualized, strength based strategies and interventions that will result in positive behavior change. Engages caregiver, family members and other natural supports in building youth specific parenting responses that support positive behavior change and overall family relationships. Works in the community directly with youth and families to develop and implement safety and skill refinement plans. Supports families in bridging to and or building on natural resources and accessing community based program supports that will continue support over time. Develops resources within the community to serve children and families. Assists youth and family teams to meet specific service needs (ie help develop strategy or resource specific to an identified need) and monitor outcomes. Participates in family finding team activities by identifying family finding need, obtaining authorizations, creating teams, conducting searches and setting deadlines. Completes Connectedness Maps as needed. Documents interactions and practices and maintain administrative expectations in a timely manner. Meets and or exceeds all direct service expectations and documentation requirements. Assists in developing program responses to needs identified across a number of youth and families where natural community resources are not available or appropriate. Builds on individual strengths, concerns, and needs with balanced focus on the family as a unit. Facilitates and/or co-facilitate, support, and model participation in healthy group dynamics within various settings including family homes, schools, parks and recreation centers, and treatment facilities; and provides an open forum for expression of feelings and ideas when appropriate. Builds solid, cooperative, culturally responsive relationships with youth and families as well as community resources to assist with the planning, organizing, implementation and evaluation of appropriate activities to achieve family identified goals. Performs other responsibilities, as assigned, to support department/business needs. JOB SPECIFIC COMPETENCIES Conflict Resolution Documents clearly and accurately Encouraging customer focus Learning on the fly Time management QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE High school diploma or GED. PREFERRED QUALIFICATIONS 1 year working with children BA/BS in related field preferred HIGHLY DESIRABLE QUALIFICATIONS Speak, read, and/or write another language is highly desirable. ----------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905. #LI-EG1