Room Attendant
Portland, OR job
**Why us?** **The Bidwell Hotel** and **High Horse Restaurant + Bar** is seeking a **Room Attendant** to join our team in serving guests with creativity and passion. The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions. Those seeking a quintessentially Portland flavor enjoy our hip **High Horse Restaurant and Bar** featuring an elevated selection of regionally inspired food and drinks. When a relaxing oasis is the destination, our exclusive M Club Lounge is the perfect spacious yet cozy refuge. Groups are served with VIP status in our event space, and private dining room. Our staff is tuned in to discover how we can personalize the guest experience to put The Bidwell and High Horse Restaurant + Bar among great memories shared and repeated.
**Work where you belong!**
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
**Job Overview**
Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.
**Responsibilities**
+ Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
+ Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times. Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
+ Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
+ Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
+ Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
+ Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.
+ Lifts mattresses to check for soil between mattresses and under bed.
+ Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.
+ Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.
+ Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
+ Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
+ Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
+ Maintains a friendly, cheerful and courteous demeanor at all times.
+ Performs other duties as assigned, requested or deemed necessary by management
**Qualifications**
**Education/Formal Training**
No formal education or training
**Experience**
None
**Knowledge/Skills**
+ Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
+ Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Must be able to lift up to 50lbs. continually throughout a shift.
+ Must be able to push, pull and move levers, equipment and furniture throughout a shift.
+ Must be able to work with arms raised above head throughout a shift.
+ Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
+ Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.
Environment
+ Prolonged strenuous physical activity in indoor climate-controlled environment.
+ Excessive heat and humidity in laundry. Inside 95% of shift.
**Benefits**
+ $50 discounted Tri-Met monthly pass or parking option
+ Drastically reduced hotel rates for you and your friends & family at Marriott Hotels
+ Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer)
+ Paid paid time off
+ Paid Sick Time
+ Paid Holidays
+ Medical, Vision & Dental Insurance
+ Referral Bonus Eligible
**ID:** _2025-29840_
**Position Type:** _Regular Full-Time_
**Property** **:** _Bidwell Hotel_
**Outlet:** _High Horse_
**Category:** _Housekeeping & Laundry_
**_Address_** **:** _520 SW Broadway_
**_City_** **:** _Portland_
**_State_** **:** _Oregon_
EOE Protected Veterans/Disability
Group Sales Manager
Portland, OR job
**Why us?** **The Bidwell Hotel** and **High Horse Restaurant + Bar** is seeking a **Group Sales Manager** to join our team in serving associates & guests with creativity and passion. The ideal candidate will be energized by the idea of providing outstanding service to our guests and stellar support to our hourly associates.
The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions. Those seeking a quintessentially Portland flavor enjoy our hip **High Horse Restaurant and Bar** featuring an elevated selection of regionally inspired food and drinks. When a relaxing oasis is the destination, our exclusive M Club Lounge is the perfect spacious yet cozy refuge. Groups are served with VIP status in our event space, and private dining room. Our staff is tuned in to discover how we can personalize the guest experience to put The Bidwell and High Horse Restaurant + Bar among great memories shared and repeated.
**Job Overview**
Meets and exceeds revenue goals by developing new group accounts and growing current hotel accounts in a profitable and win-win selling approach.
**Responsibilities**
**Direct Sales:**
+ Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.
+ Must have own reliable transportation and possess a valid state driver's license in order to make sales calls.
+ Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
+ Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.
**New Account Development:**
+ Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
+ Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Sage hotels.
+ Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
+ Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
**Yield Management:**
+ Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
+ Account Service and Management:
+ Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.
+ Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
+ Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
+ Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
**Product Knowledge:**
+ Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
**Time Management:**
+ Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
+ Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.
+ Represents themselves, the hotel and Sage Development Resources, Inc. with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
+ Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
+ Displays a neat, clean, and business-like appearance at all times.
**Qualifications**
**Education/Formal Training**
Minimum of high school diploma or equivalent. College degree preferred.
**Experience**
Six months minimum in sales, customer service related position or hotel experience preferred.
**Knowledge/Skills**
+ Requires knowledge of general sales techniques.
+ Requires yield management experience.
+ Requires highly developed customer service skills.
+ Requires ability to hear, speak, read and write English fluently.
+ Requires 12th grade level mathematics, spelling and reading skills.
+ Requires effective business writing skills.
+ Must be able to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment.
+ Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.
+ Understand and follow verbal/written instructions.
+ Work on more than one task at a time.
+ Develop strong internal and customer relationships.
+ Set and manage priorities and plan activities in advance.
+ Solve problems and make sound business decisions. Respond to coaching, feedback and training.
+ Strong and effective sales skills.
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Bending/kneeling - repeated bending and kneeling required while filing
+ Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
**Environment**
General office and hotel environment
**Benefits**
The Perks:
+ $50 discounted Tri-Met monthly pass
+ Drastically reduced hotel rates for you and your friends & family at Marriott Hotels
+ Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer)
+ Unlimited paid time off
+ Paid Sick Time
+ Paid Holidays
+ Medical, Vision & Dental Insurance
+ Complimentary Parking at Hotel Garage
+ Referral Bonus Eligible
At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.
**Salary**
USD $70,000.00 - USD $80,000.00 /Yr.
**ID:** _2025-29533_
**Position Type:** _Regular Full-Time_
**Property** **:** _Bidwell Hotel_
**Outlet:** _Hotel_
**Category:** _Sales & Marketing_
**Min:** _USD $70,000.00/Yr._
**Max:** _USD $80,000.00/Yr._
**_Address_** **:** _520 SW Broadway_
**_City_** **:** _Portland_
**_State_** **:** _Oregon_
EOE Protected Veterans/Disability
Front Office Manager
Portland, OR job
**Why us?** **The Bidwell Hotel** and **High Horse Restaurant + Bar** is seeking a **Front Office Manager** to join our team in serving associates & guests with creativity and passion. The ideal candidate will be energized by the idea of providing outstanding service to our guests and stellar support to our hourly associates.
The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions. Those seeking a quintessentially Portland flavor enjoy our hip High Horse Restaurant and Barfeaturing an elevated selection of regionally inspired food and drinks. When a relaxing oasis is the destination, our exclusive M Club Lounge is the perfect spacious yet cozy refuge. Groups are served with VIP status in our event space, and private dining room. Our staff is tuned in to discover how we can personalize the guest experience to put The Bidwell and High Horse Restaurant + Bar among great memories shared and repeated.
**Job Overview**
Respond in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to inquiries regarding hotel information and guest concerns. Supervise the daily operations of the Guest Services personnel; promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success.
**Responsibilities**
+ Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.
+ Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts ensuring the guests are satisfied.
+ Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
+ Courteously answers inquiries and accepts reservations by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room rates, increase occupancy and revenue.
+ Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
+ Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up to provide guests with timely and efficient service.
+ Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank agreement policy.
+ Maintain a friendly, cheerful and courteous demeanor at all times.
+ Perform other duties as assigned, requested or deemed necessary by management.
+ Assist and make recommendations to the Assistant General Manager in the areas of conducting performance evaluations, discipline and terminations as appropriate.
+ Coordinate guest service efforts to include group arrivals and departures, and guest transportation, while maximizing the guest experience through top quality customer service.
+ Coordinate and supervise the activities and foster good relations with our valet service, taxi services, and the Airport Connection to provide the maximum level of quality service.
+ Provide information and assist staff in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction.
+ Greet guests, offer assistance with check-in/check-out, deliver laundry and store luggage.
+ Provide guest transportation as required by hotel's standard operating procedures.
+ Order all supplies and maintain inventory control minimizing unnecessary expenses.
+ Follow-up on any complaints or problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.
+ Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
+ Provide weekly schedule for all Front Office Associates, posted by 3pm on Friday.
+ Responsible for covering/finding replacements for call-offs.
+ Ensure proper communication to subordinates on all hotel activities in a way that insures that guest needs are being met in a timely fashion.
+ Ensures all new hires are aware of all aspects of the hotel.
+ Ensure all associates are properly trained on Fosse along with all other systems/procedures that will help them provide our guests with quality service. Make sure all Front Desk Associates are SSM trained.
+ Provide motivation to the department.
+ Ensure all Front Office Associate duties are completed daily (checklists, call back log, guest request log, wake-up log, etc...)
+ Provide assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
+ Ensure the front desk is represented at each Safety Committee Meeting.
+ Participates in Hotel MOD program
**Qualifications**
**Education/Formal Training**
High School diploma or equivalent
**Experience**
Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work.
**Knowledge/Skills**
+ Must have total understanding of all hotel front office procedures.
+ Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job.
+ Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems.
+ Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
+ Must be fluent in oral and written English.
+ Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
+ Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
+ Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc.
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Ability to read written forms of communication and monochrome computer screen.
+ Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
+ Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
+ 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
+ Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
**Environment**
+ Work inside 95%Material/Equipment Used
+ Prolonged standing at indoor, thermostatically climate-controlled workstation.
**Benefits**
+ $50 discounted Tri-Met monthly pass
+ Drastically reduced hotel rates for you and your friends & family at Marriott Hotels
+ Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer)
+ Unlimited paid time off
+ Paid Sick Time
+ Paid Holidays
+ Medical, Vision & Dental Insurance
+ Complimentary Parking at Hotel Garage
+ Referral Bonus Eligible
**ID:** _2025-29714_
**Position Type:** _Regular Full-Time_
**Property** **:** _Bidwell Hotel_
**Outlet:** _Hotel_
**Category:** _Front Desk & Guest Services_
**Tipped Position:** _No_
**_Address_** **:** _520 SW Broadway_
**_City_** **:** _Portland_
**_State_** **:** _Oregon_
EOE Protected Veterans/Disability
Valet Attendant
Portland, OR job
Why us? The Bidwell Hotel is seeking a part-time Valet Attendant to join our team in serving guests with creativity and passion! Work Where You Belong! The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions including Powell's Bookstore, Multnomah Falls, and Pearl District. Foodies can tour the 100s of restaurants and bars right around the corner along with parks and outdoor spaces. Try our hip High Horse restaurant and bar featuring views of Portland's Theater district and an elevated selection of regionally inspired food and drinks or unwind at our spacious M Club lounge. Each spacious room offers a stunning view of the city, mountains or beautiful West Hills and features state-of-the-art amenities including a 65-inch HDTV and complimentary Wi-Fi. Hotel amenities include refillable water stations on every floor, a fitness center with Peloton bikes and TRX equipment
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview
Under general supervision, provides valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assist Doorman in meeting and greeting all guest arrivals and departures.
Responsibilities
+ Meet and greet all guests in all forms of transportation arriving at the hotel.
+ Assist guests with retrieving their luggage from vehicles.
+ Point out to guest and note existing vehicle damage on key tags in the appropriate space provided.
+ Assist Doorman in escorting guests and luggage into the lobby for registration.
+ Explain valet parking procedures and fees.
+ Give proper directions to registration area for check-in.
+ Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto.
+ Drive vehicles in a safe and efficient manner.
+ Give general directions and information.
+ Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.
+ Professionalism and courtesy are to be extended at all times to guests, associates and vendors.
+ Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel.
OTHER RESPONSIBILITIES
+ All other duties as assigned, requested or deemed necessary by management.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
None
Knowledge/Skills
+ Must have general knowledge of basic customer service skills and be fluent in oral and written English.
+ Must have knowledge of local establishments, businesses and the surrounding community in general.
+ Must be able to drive automatic and manual vehicles.
+ Must have a valid driver's license. Must have a driving record that meets the needs of our insurance carrier.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Must be able to see objects and people up close and at a distance.
+ Must be able to grasp handles, carry bundles and lift packages.
+ Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.
Environment
Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements, primarily an indoor position.
Benefits
+ Paid time off for sick time
+ Employee Assistance Program
+ Tuition Reimbursement
+ Discounted parking or TriMet pass
+ Great discounts on Hotels, Restaurants, and much more.
+ Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
ID: _2025-29778_
Position Type: _Regular Part-Time_
Property : _Bidwell Hotel_
Outlet: _High Horse_
Max: _USD $18.50/Hr._
_Address_ : _520 SW Broadway_
_City_ : _Portland_
_State_ : _Oregon_
EOE Protected Veterans/Disability
Why us? The Bidwell Hotel and High Horse Restaruant + Bar is seeking a part-time Server to join our team in serving guests with creativity and passion! Work Where You Belong! The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions including Powell's Bookstore, Multnomah Falls, and Pearl District. Foodies can tour the 100s of restaurants and bars right around the corner along with parks and outdoor spaces. Try our hip High Horse restaurant and bar featuring views of Portland's Theater district and an elevated selection of regionally inspired food and drinks or unwind at our spacious M Club lounge. Each spacious room offers a stunning view of the city, mountains or beautiful West Hills and features state-of-the-art amenities including a 65-inch HDTV and complimentary Wi-Fi. Hotel amenities include refillable water stations on every floor, a fitness center with Peloton bikes and TRX equipment
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview
Under general supervision, provides prompt and courteous food service to restaurant customers.
Responsibilities
+ Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
+ Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
+ Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.
+ Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
+ Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
+ Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.
+ Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
+ Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility.
+ Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service.
+ Presents a clean and professional appearance at all times.
+ Maintains a friendly, cheerful and courteous demeanor at all times.
+ Performs other duties as assigned, requested or deemed necessary by management.
Qualifications
Education/Formal Training
High school education or equivalent.
Experience
Previous experience in similar position of 3 months or longer.
Knowledge/Skills
+ Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.
+ Must know standard cash-handling procedures.
+ Must be fluent in oral and written English.
+ Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
+ Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
+ Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift.
+ Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
+ Continuous standing -during preparation, during service hours or during expediting.
+ Must have moderate hearing to hear customers, supervisors, and communicate with other staff.
+ Must have excellent vision to see that product is prepared appropriately.
+ Must have moderate comprehension and literacy to read use records and all special requests.
+ Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
+ Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
+ Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Environment
Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.
Benefits
+ Paid time off for sick time
+ Employee Assistance Program
+ Tuition Reimbursement
+ Discounted parking or TriMet pass
+ Great discounts on Hotels, Restaurants, and much more.
+ Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
ID: _2025-29780_
Position Type: _Regular Part-Time_
Property : _Bidwell Hotel_
Outlet: _High Horse_
Category: _Restaurant Operations_
Max: _USD $18.00/Hr._
Tipped Position: _Yes_
_Address_ : _520 SW Broadway_
_City_ : _Portland_
_State_ : _Oregon_
EOE Protected Veterans/Disability
Maintenance Engineer I
Portland, OR job
Why us? TheNines, A Luxury Collection Hotel, Portland is seeking a Maintenance Engineer I to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest! Poised in the heart of the city center within the walls of the stately Meier & Frank Building,one of Portland's most beloved landmarks, the Nines honors the structure's storied past both in its striking decor and impeccable service. Individualistic design traits celebrate the surroundings of one of finest LEED Silver-certified hotels in Portland,providingthe opportunity to truly experience the region's unique character.
As part of Sage Ho spitality Group , we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, ourguests,and our communities as leaders in our field who are authentic, humble,innovative,and flexible operators driven toanticipateneeds and exceed expectations.
Job Overview
The Maintenance Engineer I carries a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in an efficient, safe, accident-free manner.
Responsibilities
+ Respond to and handle guest requests in a courteous, efficient, safe manner.
+ Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms.
+ Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings). Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities.
+ Make rounds of the hotel property to ensure everything is in working order.
+ Clean and maintain all equipment and work areas.
+ Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased.
+ Handle elevator breakdowns.
+ Maintain proper records of the Rooms Preventive Maintenance Program and Request Program.
+ Complete work order request forms on a daily and timely basis.
+ Report any unsafe conditions to leadership.
Qualifications
Education/Formal Training
High school diploma or equivalent trade school, special courses in building maintenance and construction.
Experience
A minimum of 6 months successful experience in equal or similar position.
Knowledge/Skills
+ Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work.
+ May require ability to drive pick-up truck and snow removal equipment.
+ Ability to maintain logs and records.
+ Requires a professional presentation and an ability to work in a team atmosphere and to make independent decisions.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Ability to hear portable radio, fire alarms, machinery, guests.
+ Ability to inspect, maintain equipment.
+ Ability to respond on portable radio to base station, guests.
+ Lifting, pushing, pulling and carrying required frequently to respond to requests for service and repairs anywhere in hotel or in parking lot.
+ Frequent bending and kneeling required to perform inspections and repairs.
+ 100% mobility required -must respond quickly to emergency. Potential continuous standing may be required.
+ Climbing stairs of approximately 90 steps 20% of 8 hours. Climbing ladders of approximately 8 feet 10% of 8 hours.
+ Driving -sometimes necessary to drive company pick-up truck/snow plow approximately 10% of time, unless snow emergency, then 100% of time.
Environment
Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting.
Benefits
TheNinesoffersperksthat are comparable to progressive employers.
+ Supplemental Pay: Tips
+ Medical, Vision, Dental and Retirement Benefits:
+ Paid sick time and eligibility to apply for Paid Leave Oregon
+ Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
+ Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
+ Eligible toparticipatein the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
+ Eligible to enroll in HealthSavingsAccounts(HSA)with qualifying medical plans and receive up to $1000 company contribution
+ Eligible to enroll in Health, Dependent and CommuterFlexibleSpendingAccounts(FSA)
+ Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
+ Eligible to enroll for short-term and long-term disability insurance coverage
+ Eligible topurchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
+ WINFertilityguidance for those enrolled in Sage medical plan
+ Other Benefits:
+ All associates can enjoy our complimentary cafeteria
+ $50 TriMet monthly subsidy - Our location is right next to the center of all four MAX lines and close to the Portland Streetcar, a prime location for driving, taking public transportation, biking, or even walking to work.
+ Calm Health Application Subscription
+ Employeeassistanceprogram
+ Paid time off for vacation, sick time, and holidays
+ Tuition Reimbursement of up to $2,000 per calendar year
+ Great discounts on Hotels, Restaurants, and much more
+ Eligible toparticipatein the Employee Referral Bonus Program. Up to $1,000 per referral
Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference.If this sounds like you, then explore the career positions at SageHospitalitythat await you.
ID: _2025-29612_
Position Type: _Regular Full-Time_
Property : _The Nines_
Outlet: _Hotel_
Category: _Building & Facility Maintenance_
Min: _USD $25.00/Hr._
_Address_ : _525 SW Morrison St_
_City_ : _Portland_
_State_ : _Oregon_
EOE Protected Veterans/Disability
Manager People Resources
Portland, OR job
**Why us?** **The Bidwell Hotel** and **High Horse Restaurant + Bar** is seeking a **People & Culture Manager** to join our team in serving guests with creativity and passion. The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions. Those seeking a quintessentially Portland flavor enjoy our hip **High Horse Restaurant and Bar** featuring an elevated selection of regionally inspired food and drinks. When a relaxing oasis is the destination, our exclusive M Club Lounge is the perfect spacious yet cozy refuge. Groups are served with VIP status in our event space, and private dining room. Our staff is tuned in to discover how we can personalize the guest experience to put The Bidwell and High Horse Restaurant + Bar among great memories shared and repeated.
**Work where you belong!**
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
**Job Overview**
Working directly with the Area Director of People & Culture, create a work environment that allows for personal growth and development for all associates, encourages an empowered and engaged workforce while supporting the Sage values. Ensure prompt and appropriate response to conflict management. Evaluate and support proper staffing levels and positions to ensure the success of the hotel.
Coordinate, administer and report on various human resource programs, system and procedure to aid in the attraction, retention and motivation of employees in accordance with policies, procedures and
government laws and regulations while promoting a safe, fair, positive work environment. The position is responsible for recruiting and hiring primarily hourly employees and daily administration of various salary, benefit, government and employee relations programs.
**Responsibilities**
+ Recruit, screen, interview, perform reference checks and coordinate department interviews forhourly candidates while maintaining the applicant flow logs to ensure quality hires and compliance with federal, state and local laws and regulations.
+ Position the hotel as the "preferred employer" in the area by maintaining strong communityrelations with referral agencies to maintain strong applicant flow.
+ Coordinate and conduct associate orientation to introduce the associate to the hotel/companyand ensure the appropriate information is disseminated and the appropriate forms are completedand processed: may include but not limited to, new hire forms, tax forms, benefit enroll forms, I-9 forms and an overview to the company handbook and employee policies.
+ Communicate, educate and administer the associate benefit program in a timely, accuratemanner.
+ Assist in the development, coordination, and implementation of various associate relationsprograms and events to ensure consistent administration and reduction of turnover.
+ Provide open communications and promote a positive and pro-employee work environment.
+ Bring all sensitive associate related information to the attention of the DHR in all instances to limit liability.
+ Prepare/monitor Payroll Action Forms & input/update ADP new hires, terms and daily changes toensure accurate, up-to-date information is available for payroll and management.
+ Process forms and respond to written and oral inquiries regarding verification of employment,wages, unemployment compensation and worker's compensation claims, in a manner which isconsistent and ensure that liability is minimized.
+ Maintain employee records, files and the human resource office systems.
+ Compile various corporate reports and property reports to provide management with accurateinformation and comply with corporate policies and procedures as well as government laws andregulations.
**Qualifications**
**Education/Formal Training**
Four-year college degree or equivalent experience/education preferred.
**Experience**
+ Five years of employment in human resources or related field.
+ Proven successful implementation of people resource process.
+ Union experiences a plus.
**Knowledge/Skills**
+ Superior communication skills. Manage ideas and decision-making with creativity and innovation.
+ Proven ability to negotiate, convince, sell and influence professionals and/or guests.
+ Bi-lingual fluency preferred.
+ Must be hospitality oriented.
+ Must possess ability to work under pressure.
+ Strong skill at completing multiple tasks simultaneously.
+ Ability to work both strategically and tactically in a fast-paced high energy environment.
+ Ability to discern/resolve employee complaints, issues and participation in meetings for feedback.
+ Vision required in review preparation of all documentation -applications, write-ups, reviews.
+ Excellent speech communication skills required for communicating benefits policy, provide testimony training.
+ Excellent comprehension and literacy required for review and preparation of all documentation.
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Lifting/pushing/pulling/carrying -approximately 5%. Bending/kneeling -to get files -5% annually.
+ Mobility -40% of 10 hour day is spent around the hotel.
+ Continuous standing -during training and lobby lizard duty.
+ No climbing required.
+ Driving -occasionally to attend hearings and recruitment activities.
**Environment**
95% indoor office
**Benefits**
+ $50 discounted Tri-Met monthly pass
+ Drastically reduced hotel rates for you and your friends & family at Marriott Hotels
+ Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer)
+ Unlimited paid time off
+ Paid Sick Time
+ Paid Holidays
+ Medical, Vision & Dental Insurance
+ Complimentary Parking at Hotel Garage
+ Referral Bonus Eligible
**ID:** _2025-29372_
**Position Type:** _Regular Full-Time_
**Property** **:** _Bidwell Hotel_
**Outlet:** _High Horse_
**Category:** _Human Resources_
**_Address_** **:** _520 SW Broadway_
**_City_** **:** _Portland_
**_State_** **:** _Oregon_
EOE Protected Veterans/Disability
Front Desk Agent
Portland, OR job
Why us? We are looking for a new Front Desk Agent for The Hotel Zags. Position requires availability for afternoon and evening shifts, including Sunday and Monday nights. Stylish, inviting, and convenient to lively local attractions, The Hotel Zags is an oasis all its own, offering a hospitality experience enlivened by natural beauty and the quirky culture of the city around it. Boutique in size and independent in nature, The Hotel Zags is located in the Fountain District, a hidden gem of Portland's downtown district.
From its vibrant color schemes, modern furnishings, and large picture windows that perfectly frame views of the city and the hotel's courtyard, the hotel brings the outdoors inside. Designed with stone-covered walkways, the hotel entrance is also framed by a Living Wall robust with plant life to mirror the nearby Columbia River Gorge. Though the property has a style and energy all its own, The Hotel Zags is all about the city around it.
Job Overview
The Front Desk Agent responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
+ Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
+ Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
+ Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
+ Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
+ Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
+ Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
+ Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
+ Maintains a friendly, cheerful and courteous demeanor at all times.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
None required
Knowledge/Skills
+ Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
+ Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
+ Must be fluent in oral and written English.
+ Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
+ Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Must be able to read written communiques and monochrome computer screen.
+ Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
+ Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
+ 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
+ Mobility - must be able to reach all areas of hotel to assist clients.
+ Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% of the time.
Benefits
The Hotel Zagsoffersperksthat are comparable to progressive employers.
+ Medical, Vision, Dental and Retirement Benefits:
+ Paid sick time and eligibility to apply for Paid Leave Oregon
+ Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
+ Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
+ Eligible toparticipatein the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
+ Eligible to enroll in Health Savings Accounts (HSA) with qualifying medical plans and receive up to $1000 company contribution
+ Eligible to enroll in Health, Dependent and Commuter Flexible Spending Accounts (FSA)
+ Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
+ Eligible to enroll for short-term and long-term disability insurance coverage
+ Eligible topurchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
+ WINFertilityguidance for those enrolled in Sage medical plan
+ Other Benefits:
+ $50 TriMet monthly subsidy
+ Calm Health Application Subscription
+ Employeeassistanceprogram
+ Paid time off for vacation, sick time, and holidays
+ Tuition Reimbursement of up to $2,000 per calendar year
+ Great discounts on Hotels, Restaurants, and much more
+ Eligible toparticipatein the Employee Referral Bonus Program. Up to $1,000 per referral
Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference.If this sounds like you, then explore the career positions at Sage Hospitality that await you.
ID: _2025-29810_
Position Type: _Regular Full-Time_
Property : _The Hotel Zags_
Outlet: _Hotel_
Category: _Front Desk & Guest Services_
Min: _USD $18.00/Hr._
_Address_ : _515 SW Clay St_
_City_ : _Portland_
_State_ : _Oregon_
EOE Protected Veterans/Disability
Chef de Cuisine
Portland, OR job
**Why us?** **The Bidwell Hotel** and **High Horse Restaurant + Bar** is seeking a **Chef de Cuisine** to join our team in serving guests with creativity and passion. The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions. Those seeking a quintessentially Portland flavor enjoy our hip **High Horse Restaurant and Bar** featuring an elevated selection of regionally inspired food and drinks. When a relaxing oasis is the destination, our exclusive M Club Lounge is the perfect spacious yet cozy refuge. Groups are served with VIP status in our event space, and private dining room. Our staff is tuned in to discover how we can personalize the guest experience to put The Bidwell and High Horse Restaurant + Bar among great memories shared and repeated.
**Job Overview**
Manage the kitchen staff in the daily production, preparation and presentation of all food restaurant and room service in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products. Responsible for managing the daily operations of the kitchen. Monitors food and labor costs. Assists Executive Chef in creating and implementing menu and production changes.
**Responsibilities**
+ Manage the daily production, preparation and presentation of all food for the hotel's restaurant(s) and room service to ensure a quality, consistent product is produced which conforms to all franchise standards.
+ Manage human resources in the production and preparation areas of the kitchen in order to attract, retain and motivate the employees while providing a safe work environment; interview, hire, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews, provide open communication, recommend discipline and termination, as appropriate.
+ Schedule and manage the maintenance/sanitation of the kitchen, equipment and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations.
+ Monitor, analyze and control all labor and food costs; prepare the appropriate reports, charts and schedules to ensure budgets are met/exceeded while quality is maintained/improved.
+ Promote the Accident Prevention Program to minimize liabilities and related expenses.
**Qualifications**
**Education/Formal Training**
High school education or equivalent.
**Experience**
Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).
**Knowledge/Skills**
+ Requires advanced knowledge of the principles and practices within the food profession.
+ This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Lifting, pushing, pulling and carrying: All of these functions are essential primarily because of the heavy production associated with Banquets.
+ Items include food, small equipment -75% of the time.
+ Bending of the knees does become necessary when using the lower oven for cooking, 5-10 times a day.
+ Mobility -full range of mobility and the ability to travel 30-50 feet on a regular basis throughout the day.
+ Continuous standing -during preparation, during service hours or during expediting, usually all day.
+ Must have moderate hearing to hear equipment timers and communicate with other staff.
+ Must have excellent vision to see that product is prepared appropriately.
+ Must have moderate comprehension and literacy to read use records and all special requests.
**Environment**
Inside 100% of 8 hour shift. Going in the freezer temperatures can be -10 degrees. On the front line, temperatures can be over 100 degrees.
**Benefits**
+ $50 discounted Tri-Met monthly pass
+ Drastically reduced hotel rates for you and your friends & family at Marriott Hotels
+ Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer)
+ Unlimited paid time off
+ Paid Sick Time
+ Paid Holidays
+ Medical, Vision & Dental Insurance
+ Complimentary Parking at Hotel Garage
+ Referral Bonus Eligible
**ID:** _2025-29711_
**Position Type:** _Regular Full-Time_
**Property** **:** _Bidwell Hotel_
**Outlet:** _High Horse_
**Category:** _Culinary_
**_Address_** **:** _520 SW Broadway_
**_City_** **:** _Portland_
**_State_** **:** _Oregon_
EOE Protected Veterans/Disability
Accounting Manager
Portland, OR job
**Why us?** We are looking for a new **Accounting Manager** for The Hotel Zags. Stylish,inviting,and convenienttolively local attractions, The Hotel Zags is an oasis all its own, offering a hospitality experience **enlivened by natural beauty and the quirky culture** of the city around it. Boutique in size and independent in nature, The Hotel Zagsis located inthe Fountain District, a hidden gem of Portland's downtown district.
From its vibrant color schemes, modern furnishings, and large picture windows that perfectly frame views of the city and the hotel's courtyard, the hotel brings the outdoors inside. Designed with stone-covered walkways, the hotel entrance is also framed by a Living Wall robust with plant life to mirror the nearby Columbia River Gorge. Though the property has a style and energy all its own, **The Hotel Zags is all about the city around it.**
**Job Overview**
The **Accounting Manager** maintains the property's Income Audit, Accounts Receivable, Accounts Payable, Payroll System, and General Cashier functions in a timely, accurate manner in accordance with accounting policies and procedures. Sort documents and post debits/credits to proper accounts. Verify amounts and codes on various forms for accuracy. Balance entries and make necessary corrections. Maintain and make necessary adjustments to records and/or logs such as journals, payroll/time reports, or property records. Verify and reconcile simple bank statements or department records.
**Responsibilities**
+ Work in conjunction with the night auditors and department managers to maximize revenues and ensure accuracy of postings through processing the income audit daily.
+ Work closely with sales managers to ensure accurate/timely group billing and follow up with and manage hotel A/R aging.
+ Assist in training of accounting practices within other departments to ensure understanding of SOPs and compliance audit requirements.
+ Analyze financial data and resolve discrepancies and provide open communications and recommendations for changes and efficiencies as appropriate.
+ Create and delivery of payroll and daily revenue reports to department managers. Follow up on discrepancies of reports.
+ Balance, reconcile and close various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained.
+ Respond to customer issues/complaints/problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service.
+ Prepare reports and communications to the Controller, Assistant Controller and other Hotel Executive Committee members on revenue issues/problems and other pertinent information.
+ Process payroll to meet compliance standards and deadlines.
+ Input and reconcile daily tip reporting.
+ Distribution of payroll to comply with standards and deadlines.
+ Maintains a friendly, cheerful and courteous manner at all times.
**Qualifications**
**Education/Formal Training**
A four-year college degree (Accounting preferred) or equivalent education/experience.
**Experience**
One to two full years of employment in related position with this company or other organizations.
**Knowledge/Skills**
+ Requires thorough knowledge of the practices and procedures of the accounting and hospitality professions.
+ Requires knowledge of the hotels and company policies and procedures and the ability to determine course of action based on these guidelines.
+ Ability to compile facts and figures.
+ Prefer intermediate MicroSoft Office skills. Excel and Word.
+ Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
+ Ability to make decisions based on general policies and procedures.
+ Ability to operate a computer and calculator.
+ Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized.
+ Must have ability to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person.
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Ability to train and deal with management, employees.
+ Ability to read and comprehend reports, computer, ledgers etc.
+ Limited lifting, pushing, pulling, carrying up to 15-20 lbs. Generally boxes, computer equipment.
+ Limited bending/kneeling required when arranging supplies or equipment.
+ Mobility -limited mobility between offices and departments. No continuous standing required. No climbing or driving required.
**Environment**
Work inside 100% of work period.
**Benefits**
The Hotel Zags offersperksthat are comparable to progressive employers.
+ Unlimited time off per Sage policy and manager approval
+ Medical, Vision, Dental and Retirement Benefits:
+ Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
+ Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
+ Eligible toparticipatein the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
+ Eligible to enroll in Health Savings Accounts (HSA) with qualifying medical plans and receive up to $1000 company contribution
+ Eligible to enroll in Health, Dependent and Commuter Flexible Spending Accounts (FSA)
+ Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
+ Eligible to enroll for short-term and long-term disability insurance coverage
+ Eligible topurchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
+ WINFertilityguidance for those enrolled in Sage medical plan
+ Other Benefits:
+ $50 TriMet monthly subsidy or parking stipend
+ Calm Health Application Subscription
+ Employeeassistanceprogram
+ Paid time off for vacation, sick time, and holidays
+ Tuition Reimbursement of up to $2,000 per calendar year
+ Great discounts on Hotels, Restaurants, and much more
+ Eligible toparticipatein the Employee Referral Bonus Program. Up to $1,000 per referral
**Bold. Bright. Caring. Energetic. Driven. Strategic. Daring.** To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you.
**Salary**
USD $60,000.00 - USD $70,000.00 /Yr.
**ID:** _2025-29803_
**Position Type:** _Regular Full-Time_
**Property** **:** _The Hotel Zags_
**Outlet:** _Hotel_
**Category:** _Finance & Accounting_
**Min:** _USD $60,000.00/Yr._
**Max:** _USD $70,000.00/Yr._
**_Address_** **:** _515 SW Clay St_
**_City_** **:** _Portland_
**_State_** **:** _Oregon_
EOE Protected Veterans/Disability
Why us? The Bidwell Hotel and High Horse Restaurant + Bar is seeking an AM Cook to join our team in serving guests with creativity and passion. The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions. Those seeking a quintessentially Portland flavor enjoy our hip High Horse Restaurant and Bar featuring an elevated selection of regionally inspired food and drinks. When a relaxing oasis is the destination, our exclusive M Club Lounge is the perfect spacious yet cozy refuge. Groups are served with VIP status in our event space, and private dining room. Our staff is tuned in to discover how we can personalize the guest experience to put The Bidwell and High Horse Restaurant + Bar among great memories shared and repeated.
Work where you belong!
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview
Prepare food items in accordance with production requirements and quality standards while maintaining a safe sanitary work environment.
Responsibilities
+ Prepare food of consistent quality following recipe cards and production and portion standards, per dupe from servers.
+ Start food items that are prepared ahead of time, making sure not to prepare more than estimated needs.
+ Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures.
+ Check pars for shift use, determine necessary preparation, freezer pull and line set up.
+ Note any out-of-stock items or possible shortages.
+ Assist in keeping buffet stocked.
+ Return all food items not used on next shift to designed storage areas, being sure to cover/date all perishables.
+ Assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per SOP.
Qualifications
Education/Formal Training
High school education or equivalent experience.
Experience
Minimum one-year food service or related work.
Knowledge/Skills
+ Knowledge of cooking and the practices and procedures of a kitchen in order to perform non-repetitive analytical work.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Lifting, pushing, pulling and carrying: Position regularly involves lifting food cases and metros weighing up to 70 lbs. Items include food, small equipment -75% of the time.
+ Periodic climbing required.
+ Bending of the knees does become necessary when using the lower oven for cooking, 5-10 times a day.
+ Mobility -full range of mobility and the ability to travel 30-50 feet on a regular basis throughout the day.
+ Continuous standing -during preparation, during service hours or during expediting, usually all day.
+ Must be able to hear equipment timers and communicate with other staff.
+ Must be able to see that product is prepared appropriately.
+ Lifting, pushing, pulling and carrying.
+ Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
Environment
Inside 100% of 8 hour shift. Going in the freezer temperatures can be -10 degrees. On the front line, temperatures can be over 100 degrees.
Benefits
+ $50 discounted Tri-Met monthly pass or parking option
+ Drastically reduced hotel rates for you and your friends & family at Marriott Hotels
+ Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer)
+ Paid paid time off
+ Paid Sick Time
+ Paid Holidays
+ Medical, Vision & Dental Insurance
+ Referral Bonus Eligible
ID: _2025-29837_
Position Type: _Regular Full-Time_
Property : _Bidwell Hotel_
Outlet: _High Horse_
Category: _Culinary_
Max: _USD $22.00/Hr._
_Address_ : _520 SW Broadway_
_City_ : _Portland_
_State_ : _Oregon_
EOE Protected Veterans/Disability
Banquet Manager
Portland, OR job
Why us? Come join the award-winning team at The Nines, A Luxury Collection Hotel, Portland as a Banquet Manager . The perfect candidate is passionate about service and creating indigenous experiences for each guest or event! Poised in the heart of the city's center within the walls of one of Portland's most beloved landmarks, the stately Meier & Frank Building, the Nines Hotel honors the structures storied past, both in its striking decor and impeccable service.
As part of Sage Restaurant Concepts , we focus on providing a luxurious experiencecateredto the needs of each specific event in our14,000 square feetof Banquet and Convention space. We connect the people that live and work in the communities we serve by providing highly designed, innovative, locally focused food and beverage experiences for all event types.
Job Overview
The Banquet Manager is responsible for overseeing the successful operation of the Banquets Department. This role ensures that all banquet functions are executed with professionalism, in alignment with hotel standards, and with a focus on maximizing profitability. The Banquet Manager leads, motivates, and empowers associates while serving as the primary liaison between the banquet department and all other hotel departments. Exceptional leadership, communication, and team-building skills are essential to drive associate engagement, interdepartmental collaboration, and guest satisfaction.
Responsibilities
+ Oversee daily banquet operations to ensure compliance with SOPs, Banquet Event Orders (BEOs), safety regulations, and brand standards, delivering optimal service, quality, and hospitality.
+ Meet with clients to review BEOs, address changes or concerns, and ensure seamless execution and guest satisfaction.
+ Review and finalize banquet checks for accuracy, secure client signatures, and ensure timely payment.
+ Accurately calculate and prepare daily gratuities and payroll, submitting reports promptly to the Controller's office.
+ Maintain cleanliness, sanitation, and proper functioning of banquet areas and equipment, protecting assets and ensuring readiness for service.
+ Analyze BEOs, interpret requirements, and execute accurate room setups in accordance with event specifications.
+ Set banquet tables and service areas consistently and uniformly, ensuring adherence to presentation standards.
+ Communicate effectively with clients, managers, and associates to confirm room setups, staffing, menus, equipment, and supplies meet or exceed expectations.
+ Work a flexible schedule, including mornings, afternoons, evenings, weekends, and holidays as required by business needs.
+ Create and review schedules, allocate resources, and coordinate workflows to ensure quality execution of daily events.
+ Monitor and control banquet budgets, including labor, beverage, supplies, and equipment, aligning with event budgets to maximize revenue and minimize costs while maintaining service quality.
+ Implement company and brand programs, proactively resolve operational challenges, and ensure compliance with safety, security, and quality standards.
Qualifications
Education/Formal Training
One to two years of post high school education.
Experience
Two to three years in a related position with this company or other organization(s).
Knowledge/Skills
+ Advanced knowledge of catering operations and food & beverage principles and practices.
+ Proven experience in managing people, solving complex problems, driving sales, and overseeing food & beverage operations.
+ Strong analytical skills with the ability to evaluate data, identify trends, and recommend logical solutions.
+ Excellent communication skills, including verbal interaction with guests and associates and clear written communication for BEOs, reports, and payroll.
+ Strong attention to detail, with the ability to review setups, ensure accuracy in financial processes, and maintain high service standards.
+ Ability to meet the physical demands of the role, including clear hearing and vision required to support guest interaction and event execution.
Physical Demands
The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
+ Ability to lift, push, pull, and carry tables, chairs, and boxes weighing up to 50 lbs., occasionally.
+ Bending and kneeling is needed for tasks such as taping cords, skirting tables, and post-function cleanup.
+ Full mobility to service clients at a moment's notice across variable distances
+ Continuous standing for function observation and client site inspections
+ Ability to climb stairs (up to 55 steps) approximately 3-5% of an 8-10-hour shift.
Environment
+ Physically demanding role requiring prolonged standing, walking, lifting, and carrying throughout the shift.
+ Approximately 70% of the 8-10-hour shift is spent indoors and 30% outdoors.
+ Exposure to varying and sometimes extreme temperatures, including summer heat of 95°F or higher and winter cold.
Benefits
The Nines offersperksthat are comparable to progressive employers.
+ Unlimited time off per Sage policy and manager approval
+ Medical, Vision, Dental and Retirement Benefits:
+ Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
+ Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
+ Eligible toparticipatein the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
+ Eligible to enroll in Health Savings Accounts (HSA) with qualifying medical plans and receive up to $1000 company contribution
+ Eligible to enroll in Health, Dependent and Commuter Flexible Spending Accounts (FSA)
+ Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
+ Eligible to enroll for short-term and long-term disability insurance coverage
+ Eligible topurchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
+ WINFertilityguidance for those enrolled in Sage medical plan
+ Other Benefits:
+ All associates can enjoy our complimentary cafeteria
+ $50 TriMet monthly subsidy or parking stipend
+ Calm Health Application Subscription
+ Employeeassistanceprogram
+ Paid time off for vacation, sick time, and holidays
+ Tuition Reimbursement of up to $2,000 per calendar year
+ Great discounts on Hotels, Restaurants, and much more
+ Eligible toparticipatein the Employee Referral Bonus Program. Up to $1,000 per referral
Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you.
Salary
USD $70,000.00 - USD $75,000.00 /Yr.
ID: _2025-29660_
Position Type: _Regular Full-Time_
Property : _The Nines_
Outlet: _Hotel_
Category: _Banquets_
Min: _USD $70,000.00/Yr._
Max: _USD $75,000.00/Yr._
Tipped Position: _No_
_Address_ : _525 SW Morrison St_
_City_ : _Portland_
_State_ : _Oregon_
EOE Protected Veterans/Disability
Banquet Captain
Portland, OR job
Why us? The Bidwell Hotel and High Horse Restaruant + Bar is seeking a part-time Banquet Captain to join our team in serving guests with creativity and passion! Work Where You Belong! The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions including Powell's Bookstore, Multnomah Falls, and Pearl District. Foodies can tour the 100s of restaurants and bars right around the corner along with parks and outdoor spaces. Try our hip High Horse restaurant and bar featuring views of Portland's Theater district and an elevated selection of regionally inspired food and drinks or unwind at our spacious M Club lounge. Each spacious room offers a stunning view of the city, mountains or beautiful West Hills and features state-of-the-art amenities including a 65-inch HDTV and complimentary Wi-Fi. Hotel amenities include refillable water stations on every floor, a fitness center with Peloton bikes and TRX equipment
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview
Set-up, maintain and break down buffet for breakfast, lunch and/or dinner in a safe, accident-free manner. Assist the guests as needed to ensure that all foods are properly served.
Responsibilities
+ Read BEO and know how to complete a set-up.
+ Set tables in assigned area correctly and uniformly.
+ Keep station neat and clean while servicing guest per established policies and procedures.
+ Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
+ Set tables in assigned area correctly and uniformly.
+ Keep station neat and clean while servicing guest per established policies and procedures.
+ Use proper in-room clearing and tray jacks.
+ Break down buffets or other special food service tables and equipment.
+ Assist Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment.
+ Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
+ Keep kitchen area & all storage areas clean according to policies set forth by management.
+ Clearly and timely communicate needs and concerns to Banquet Captain and/or Manager/Director
+ Hours: Flexible; scheduled days and times may vary based on need.
+ Complete all set-up and closing duties. Set-up table according to procedures, with table cloth, skirting, food and utensils.
+ Maintain buffet table throughout the day, have all food items and utensils out on time and inform manager or hostess of any additional items needed on the table.
+ Assist guests; help serve as needed and respond to questions using suggestive selling techniques.
+ Clean off buffet table including putting all utensils, food and other items back in the appropriate place in the kitchen.
+ Polish up mirrored buspans and coffee urn on a daily basis and put back in dry storage. Perform sidework duties as needed.
Qualifications
Education/Formal Training
High school education or equivalent.
Experience
One to two years in a related position with this company or other organization(s).
Knowledge/Skills
+ Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.
+ Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs.
+ Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs.
+ Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
+ Bending/kneeling: Ability to bend to lower level cabinets and lift trays.
+ Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours.
+ No driving required.
+ Must have moderate comprehension and literacy to read use records and all special requests.
+ Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate.
+ Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
Environment
Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.
Benefits
+ Paid time off for sick time
+ Employee Assistance Program
+ Tuition Reimbursement
+ Discounted parking or TriMet pass
+ Great discounts on Hotels, Restaurants, and much more.
+ Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
ID: _2025-29841_
Position Type: _Regular Part-Time_
Property : _Bidwell Hotel_
Outlet: _High Horse_
Category: _Banquets_
Max: _USD $32.00/Hr._
_Address_ : _520 SW Broadway_
_City_ : _Portland_
_State_ : _Oregon_
EOE Protected Veterans/Disability
Room Attendant
Portland, OR job
Why us? The Bidwell Hotel and High Horse Restaurant + Bar is seeking a Room Attendant to join our team in serving guests with creativity and passion. The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions. Those seeking a quintessentially Portland flavor enjoy our hip High Horse Restaurant and Bar featuring an elevated selection of regionally inspired food and drinks. When a relaxing oasis is the destination, our exclusive M Club Lounge is the perfect spacious yet cozy refuge. Groups are served with VIP status in our event space, and private dining room. Our staff is tuned in to discover how we can personalize the guest experience to put The Bidwell and High Horse Restaurant + Bar among great memories shared and repeated.
Work where you belong!
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview
Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.
Responsibilities
+ Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
+ Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times. Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
+ Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
+ Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
+ Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
+ Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.
+ Lifts mattresses to check for soil between mattresses and under bed.
+ Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.
+ Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.
+ Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
+ Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
+ Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
+ Maintains a friendly, cheerful and courteous demeanor at all times.
+ Performs other duties as assigned, requested or deemed necessary by management
Qualifications
Education/Formal Training
No formal education or training
Experience
None
Knowledge/Skills
+ Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
+ Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Must be able to lift up to 50lbs. continually throughout a shift.
+ Must be able to push, pull and move levers, equipment and furniture throughout a shift.
+ Must be able to work with arms raised above head throughout a shift.
+ Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
+ Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.
Environment
+ Prolonged strenuous physical activity in indoor climate-controlled environment.
+ Excessive heat and humidity in laundry. Inside 95% of shift.
Benefits
+ $50 discounted Tri-Met monthly pass or parking option
+ Drastically reduced hotel rates for you and your friends & family at Marriott Hotels
+ Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer)
+ Paid paid time off
+ Paid Sick Time
+ Paid Holidays
+ Medical, Vision & Dental Insurance
+ Referral Bonus Eligible
ID: _2025-29840_
Position Type: _Regular Full-Time_
Property : _Bidwell Hotel_
Outlet: _High Horse_
Category: _Housekeeping & Laundry_
_Address_ : _520 SW Broadway_
_City_ : _Portland_
_State_ : _Oregon_
EOE Protected Veterans/Disability
Valet Attendant
Portland, OR job
**Why us?** The Bidwell Hotel is seeking a part-time **Valet Attendant** to join our team in serving guests with creativity and passion! Work Where You Belong! The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions including Powell's Bookstore, Multnomah Falls, and Pearl District. Foodies can tour the 100s of restaurants and bars right around the corner along with parks and outdoor spaces. Try our hip High Horse restaurant and bar featuring views of Portland's Theater district and an elevated selection of regionally inspired food and drinks or unwind at our spacious M Club lounge. Each spacious room offers a stunning view of the city, mountains or beautiful West Hills and features state-of-the-art amenities including a 65-inch HDTV and complimentary Wi-Fi. Hotel amenities include refillable water stations on every floor, a fitness center with Peloton bikes and TRX equipment
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
**Job Overview**
Under general supervision, provides valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assist Doorman in meeting and greeting all guest arrivals and departures.
**Responsibilities**
+ Meet and greet all guests in all forms of transportation arriving at the hotel.
+ Assist guests with retrieving their luggage from vehicles.
+ Point out to guest and note existing vehicle damage on key tags in the appropriate space provided.
+ Assist Doorman in escorting guests and luggage into the lobby for registration.
+ Explain valet parking procedures and fees.
+ Give proper directions to registration area for check-in.
+ Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto.
+ Drive vehicles in a safe and efficient manner.
+ Give general directions and information.
+ Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.
+ Professionalism and courtesy are to be extended at all times to guests, associates and vendors.
+ Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel.
**OTHER RESPONSIBILITIES**
+ All other duties as assigned, requested or deemed necessary by management.
**Qualifications**
**Education/Formal Training**
High School diploma or equivalent
**Experience**
None
**Knowledge/Skills**
+ Must have general knowledge of basic customer service skills and be fluent in oral and written English.
+ Must have knowledge of local establishments, businesses and the surrounding community in general.
+ Must be able to drive automatic and manual vehicles.
+ **Must have a valid driver's license. Must have a driving record that meets the needs of our insurance carrier.**
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Must be able to see objects and people up close and at a distance.
+ Must be able to grasp handles, carry bundles and lift packages.
+ Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.
**Environment**
Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements, primarily an indoor position.
**Benefits**
+ Paid time off for sick time
+ Employee Assistance Program
+ Tuition Reimbursement
+ Discounted parking or TriMet pass
+ Great discounts on Hotels, Restaurants, and much more.
+ Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
**ID:** _2025-29778_
**Position Type:** _Regular Part-Time_
**Property** **:** _Bidwell Hotel_
**Outlet:** _High Horse_
**Max:** _USD $18.50/Hr._
**_Address_** **:** _520 SW Broadway_
**_City_** **:** _Portland_
**_State_** **:** _Oregon_
EOE Protected Veterans/Disability
Night Auditor
Portland, OR job
Why us? The Courtyard Portland City Center is seeking a Night Auditor to join our team in serving guests with creativity and passion. Work where you belong! As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview
Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
+ Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
+ Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
+ Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.
+ Balance and close all bank ticket codes, daily.
+ Run night audit final after insuring all revenues are in balance nightly.
+ Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
+ Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
+ Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
+ Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
+ Perform the duties of a Front Desk Clerk including express checkouts.
Qualifications
Education/Formal Training
High school education or equivalent experience.
Experience
Accounting background preferred, but not required.
Knowledge/Skills
+ Ability to operate personal computer, cash register and calculator.
+ Ability to compile facts and figures.
+ Telephone and guest relations etiquette and skills.
+ Moderate hearing required to communicate with guests.
+ Excellent vision required for viewing of CRT screen.
+ Excellent speech communication skills required to communicate with guests over the telephone.
+ Excellent comprehension and literacy required for reading daily reports, numbers, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,
+ Mobility - must be able to reach all areas of hotel to assist clients.
+ Prolonged standing.
+ Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Benefits
The Perks:
+ $50 discounted Tri-Met monthly pass
+ Drastically reduced hotel rates for you and your friends & family at Marriott Hotels
+ Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer)
+ 2 weeks vacation
+ 1 week sick time
+ Referral Bonus Eligible
At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.
Salary
USD $19.00 - USD $19.50 /Hr.
ID: _2025-29783_
Position Type: _Regular Full-Time_
Property : _Courtyard Portland_
Outlet: _Not Applicable_
Category: _Front Desk & Guest Services_
Min: _USD $19.00/Hr._
Max: _USD $19.50/Hr._
Tipped Position: _No_
_Address_ : _550 SW Oak St_
_City_ : _Portland_
_State_ : _Oregon_
EOE Protected Veterans/Disability
Why us? The Bidwell Hotel and High Horse Restaurant + Bar is seeking a Bar Manager to join our team in serving guests with creativity and passion. The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions. Those seeking a quintessentially Portland flavor enjoy our hip High Horse Restaurant and Bar featuring an elevated selection of regionally inspired food and drinks. When a relaxing oasis is the destination, our exclusive M Club Lounge is the perfect spacious yet cozy refuge. Groups are served with VIP status in our event space, and private dining room. Our staff is tuned in to discover how we can personalize the guest experience to put The Bidwell and High Horse Restaurant + Bar among great memories shared and repeated.
Job Overview
Plan and manage the bar and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short-term planning and daily operations of the bar and lounge.
Responsibilities
+ Manage the associates in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
+ Implement company programs and manage the operations of the bar and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
+ Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
+ Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
+ Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market.
+ Monitor inventory of beverages to ensure adequate stock is maintained and to prevent excess pours or misuse
+ Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
Qualifications
Education/Formal Training
More than two years of post-high school education.
Experience
Two to three full years of full employment in a related position with this company or other organization(s).
Knowledge/Skills
+ Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.
+ Supervision/management communication skills are required.
+ Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations.
+ Ability to make occasional decisions which are generally guided by established policy and procedures.
+ Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors.
+ Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules.
+ Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
+ Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs.
+ Must have knowledge of chemicals/agents for training purposes.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs.
+ Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies. No kneeling required.
+ Mobility -95% of shift covering all areas of outlets supervising.
+ Continuous standing to assist at hostess station -minimal stationary standing.
+ Climbing stairs -varies by location.
+ No driving required.
Environment
Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen
Benefits
+ $50 discounted Tri-Met monthly pass
+ Drastically reduced hotel rates for you and your friends & family at Marriott Hotels
+ Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer)
+ Unlimited paid time off
+ Paid Sick Time
+ Paid Holidays
+ Medical, Vision & Dental Insurance
+ Complimentary Parking at Hotel Garage
+ Referral Bonus Eligible
ID: _2025-29738_
Position Type: _Regular Full-Time_
Property : _Bidwell Hotel_
Outlet: _High Horse_
Category: _Restaurant Operations_
_Address_ : _520 SW Broadway_
_City_ : _Portland_
_State_ : _Oregon_
EOE Protected Veterans/Disability
Front Office Manager
Portland, OR job
Why us? The Bidwell Hotel and High Horse Restaurant + Bar is seeking a Front Office Manager to join our team in serving associates & guests with creativity and passion. The ideal candidate will be energized by the idea of providing outstanding service to our guests and stellar support to our hourly associates.
The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions. Those seeking a quintessentially Portland flavor enjoy our hip High Horse Restaurant and Barfeaturing an elevated selection of regionally inspired food and drinks. When a relaxing oasis is the destination, our exclusive M Club Lounge is the perfect spacious yet cozy refuge. Groups are served with VIP status in our event space, and private dining room. Our staff is tuned in to discover how we can personalize the guest experience to put The Bidwell and High Horse Restaurant + Bar among great memories shared and repeated.
Job Overview
Respond in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to inquiries regarding hotel information and guest concerns. Supervise the daily operations of the Guest Services personnel; promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success.
Responsibilities
+ Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.
+ Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts ensuring the guests are satisfied.
+ Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
+ Courteously answers inquiries and accepts reservations by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room rates, increase occupancy and revenue.
+ Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
+ Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up to provide guests with timely and efficient service.
+ Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank agreement policy.
+ Maintain a friendly, cheerful and courteous demeanor at all times.
+ Perform other duties as assigned, requested or deemed necessary by management.
+ Assist and make recommendations to the Assistant General Manager in the areas of conducting performance evaluations, discipline and terminations as appropriate.
+ Coordinate guest service efforts to include group arrivals and departures, and guest transportation, while maximizing the guest experience through top quality customer service.
+ Coordinate and supervise the activities and foster good relations with our valet service, taxi services, and the Airport Connection to provide the maximum level of quality service.
+ Provide information and assist staff in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction.
+ Greet guests, offer assistance with check-in/check-out, deliver laundry and store luggage.
+ Provide guest transportation as required by hotel's standard operating procedures.
+ Order all supplies and maintain inventory control minimizing unnecessary expenses.
+ Follow-up on any complaints or problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.
+ Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
+ Provide weekly schedule for all Front Office Associates, posted by 3pm on Friday.
+ Responsible for covering/finding replacements for call-offs.
+ Ensure proper communication to subordinates on all hotel activities in a way that insures that guest needs are being met in a timely fashion.
+ Ensures all new hires are aware of all aspects of the hotel.
+ Ensure all associates are properly trained on Fosse along with all other systems/procedures that will help them provide our guests with quality service. Make sure all Front Desk Associates are SSM trained.
+ Provide motivation to the department.
+ Ensure all Front Office Associate duties are completed daily (checklists, call back log, guest request log, wake-up log, etc…)
+ Provide assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
+ Ensure the front desk is represented at each Safety Committee Meeting.
+ Participates in Hotel MOD program
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work.
Knowledge/Skills
+ Must have total understanding of all hotel front office procedures.
+ Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job.
+ Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems.
+ Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
+ Must be fluent in oral and written English.
+ Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
+ Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
+ Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Ability to read written forms of communication and monochrome computer screen.
+ Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
+ Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
+ 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
+ Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
+ Work inside 95%Material/Equipment Used
+ Prolonged standing at indoor, thermostatically climate-controlled workstation.
Benefits
+ $50 discounted Tri-Met monthly pass
+ Drastically reduced hotel rates for you and your friends & family at Marriott Hotels
+ Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer)
+ Unlimited paid time off
+ Paid Sick Time
+ Paid Holidays
+ Medical, Vision & Dental Insurance
+ Complimentary Parking at Hotel Garage
+ Referral Bonus Eligible
ID: _2025-29714_
Position Type: _Regular Full-Time_
Property : _Bidwell Hotel_
Outlet: _Hotel_
Category: _Front Desk & Guest Services_
Tipped Position: _No_
_Address_ : _520 SW Broadway_
_City_ : _Portland_
_State_ : _Oregon_
EOE Protected Veterans/Disability
**Why us?** The Bidwell Hotel and High Horse Restaruant + Bar is seeking a part-time **Server** to join our team in serving guests with creativity and passion! Work Where You Belong! The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions including Powell's Bookstore, Multnomah Falls, and Pearl District. Foodies can tour the 100s of restaurants and bars right around the corner along with parks and outdoor spaces. Try our hip High Horse restaurant and bar featuring views of Portland's Theater district and an elevated selection of regionally inspired food and drinks or unwind at our spacious M Club lounge. Each spacious room offers a stunning view of the city, mountains or beautiful West Hills and features state-of-the-art amenities including a 65-inch HDTV and complimentary Wi-Fi. Hotel amenities include refillable water stations on every floor, a fitness center with Peloton bikes and TRX equipment
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
**Job Overview**
Under general supervision, provides prompt and courteous food service to restaurant customers.
**Responsibilities**
+ Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
+ Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
+ Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.
+ Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
+ Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
+ Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.
+ Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
+ Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility.
+ Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service.
+ Presents a clean and professional appearance at all times.
+ Maintains a friendly, cheerful and courteous demeanor at all times.
+ Performs other duties as assigned, requested or deemed necessary by management.
**Qualifications**
**Education/Formal Training**
High school education or equivalent.
**Experience**
Previous experience in similar position of 3 months or longer.
**Knowledge/Skills**
+ Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.
+ Must know standard cash-handling procedures.
+ Must be fluent in oral and written English.
+ Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
+ Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
+ Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift.
+ Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
+ Continuous standing -during preparation, during service hours or during expediting.
+ Must have moderate hearing to hear customers, supervisors, and communicate with other staff.
+ Must have excellent vision to see that product is prepared appropriately.
+ Must have moderate comprehension and literacy to read use records and all special requests.
+ Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
+ Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
+ Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
**Environment**
Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.
**Benefits**
+ Paid time off for sick time
+ Employee Assistance Program
+ Tuition Reimbursement
+ Discounted parking or TriMet pass
+ Great discounts on Hotels, Restaurants, and much more.
+ Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
**ID:** _2025-29780_
**Position Type:** _Regular Part-Time_
**Property** **:** _Bidwell Hotel_
**Outlet:** _High Horse_
**Category:** _Restaurant Operations_
**Max:** _USD $18.00/Hr._
**Tipped Position:** _Yes_
**_Address_** **:** _520 SW Broadway_
**_City_** **:** _Portland_
**_State_** **:** _Oregon_
EOE Protected Veterans/Disability
Senior Sales Manager
Portland, OR job
Why us? We are looking for a new Senior Sales Manager for The Hotel Zags. Stylish, inviting, and convenient to lively local attractions, The Hotel Zags is an oasis all its own, offering a hospitality experience enlivened by natural beauty and the quirky culture of the city around it. Boutique in size and independent in nature, The Hotel Zags is located in the Fountain District, a hidden gem of Portland's downtown district.
From its vibrant color schemes, modern furnishings, and large picture windows that perfectly frame views of the city and the hotel's courtyard, the hotel brings the outdoors inside. Designed with stone-covered walkways, the hotel entrance is also framed by a Living Wall robust with plant life to mirror the nearby Columbia River Gorge. Though the property has a style and energy all its own, The Hotel Zags is all about the city around it.
Job Overview
The Senior Sales Manager meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach.
Responsibilities
Direct Sales:
+ Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state drivers license in order to make sales calls.
Key Account Management:
+ Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
New Account Development:
+ Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
+ Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Sage hotels.
+ Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
+ Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
Yield Management:
+ Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
Account Service and Management:
+ Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.
+ Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
+ Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues. Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
Product Knowledge:
+ Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
Time Management:
+ Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
+ Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.
+ Represents themselves, the hotel and Sage Development Resources, Inc. with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
+ Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
+ Displays a neat, clean, and business-like appearance at all times.
Qualifications
Education/Formal Training
Minimum of high school diploma or equivalent.
Experience
Six months minimum in sales, customer service related position or hotel experience preferred.
Knowledge/Skills
+ Requires knowledge of advanced sales techniques.
+ Requires yield management experience.
+ Requires highly developed customer service skills.
+ Requires ability hear, speak, read and write English fluently. Requires 12th grade level mathematics, spelling and reading skills.
+ Requires effective business writing skills.
+ Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment.
+ Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.
+ Understand and follow verbal/written instructions.
+ Work on more than one task at a time.
+ Develop strong internal and customer relationships.
+ Set and manage priorities and plan activities in advance.
+ Solve problems and make sound business decisions.
+ Respond to coaching, feedback and training. Strong and effective sales skills.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Bending/kneeling - repeated bending and kneeling required while filing
+ Mobility - must be able to reach all areas of hotel to assist clients.
+ Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
General office and hotel environment
Benefits
The Hotel Zags offers perks that are comparable to progressive employers.
+ Unlimited time off per Sage policy and manager approval
+ Medical, Vision, Dental and Retirement Benefits:
+ Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
+ Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
+ Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
+ Eligible to enroll in Health Savings Accounts (HSA) with qualifying medical plans and receive up to $1000 company contribution
+ Eligible to enroll in Health, Dependent and Commuter Flexible Spending Accounts (FSA)
+ Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
+ Eligible to enroll for short-term and long-term disability insurance coverage
+ Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
+ WINFertility guidance for those enrolled in Sage medical plan
+ Other Benefits:
+ $50 TriMet monthly subsidy or parking stipend
+ Calm Health Application Subscription
+ Employee assistance program
+ Paid time off for vacation, sick time, and holidays
+ Tuition Reimbursement of up to $2,000 per calendar year
+ Great discounts on Hotels, Restaurants, and much more
+ Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you.
ID: _2025-29849_
Position Type: _Regular Full-Time_
Property : _The Hotel Zags_
Outlet: _Hotel_
Category: _Sales & Marketing_
Min: _USD $80,000.00/Yr._
_Address_ : _515 SW Clay St_
_City_ : _Portland_
_State_ : _Oregon_
EOE Protected Veterans/Disability