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Best communications dispatcher certifications
Communications dispatcher certifications allow job seekers to demonstrate their competency as an communications dispatcher to employers. However, not all communications dispatcher certifications provide the same value for job seekers.
The best certifications for a communications dispatcher are Emergency Medical Dispatcher Certification (EMD), Public Safety Telecommunicator I, and Emergency Medical Dispatcher.
Below is a list of the best communications dispatcher certifications. Obtaining an communications dispatcher certification will give you a leg up when you apply for jobs and increase your potential salary.
3 best certifications for communications dispatchers
| Rank | Communications dispatcher certification | Organization |
|---|---|---|
| 1 | Emergency Medical Dispatcher Certification (EMD) | IAED |
| 2 | Public Safety Telecommunicator I | APCO |
| 3 | Emergency Medical Dispatcher | APCO |
3 best communications dispatcher certifications
1. Emergency Medical Dispatcher Certification (EMD)
The Emergency Medical Dispatcher (EMD) has been recognized as an essential component of effective EMS systems. Proper and timely training as well as a sound medical protocol are what help EMDs deliver quality care to the calling public with emergency medical needs.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
2. Public Safety Telecommunicator I
Training modules include:Introduction to Your New Career (roles and responsibilities of the position)Interpersonal CommunicationsTelephone Communications Techniques: Call ProcessingTelephony - Traditional TechnologyTelephony - Emerging TechnologyTelephony - TTY TelematicsComputer Aided Dispatch & Related TechnologiesRadio Communications TechniquesRadio TechnologyCall ClassificationNIMS Incident Command SystemLiability IssuesPreparing for Your New Career (stress management)
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
3. Emergency Medical Dispatcher
This course is based on the NHTSA National Standard Curriculum for EMD. Completion of the APCO Institute Emergency Medical Dispatcher course means that the student has met all of the requirements of the National Standard Curriculum - an important point for states that require compliance with the national curriculum.Topics covered provide the student with the knowledge and foundation to answer calls for emergency medical service and properly prioritize the response. The course also provides the student with the knowledge needed to convey proper pre-arrival instructions to the caller when needed.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
What is the best certification for a communications dispatcher?
The best communications dispatcher certification is Emergency Medical Dispatcher Certification (EMD). The Emergency Medical Dispatcher Certification (EMD) is awarded by the International Academies of Emergency Dispatch. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this communications dispatcher certification:
- To become a certified Emergency Medical Dispatcher Certification (EMD), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every 2 year.
What are some of the most in-demand certifications for communications dispatchers?
The most in-demand communications dispatcher certification is Emergency Medical Dispatcher based on all active job postings. Having this communications dispatcher certification will give you access to more communications dispatcher jobs with higher salaries.
The most common combination of communications dispatcher certifications include: Emergency Medical Dispatcher Certification (EMD), Public Safety Telecommunicator I, and Emergency Medical Dispatcher.
Online courses for communications dispatchers to earn certifications
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3. RF Basic Concepts & Components Radio Frequency- Entry Level
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4. Winning Communication Skills for Telephone, Conference Calls
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10. Assertive Communication Skills Masterclass
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12. Effective Communication in the Workplace
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14. Communication Skills for Professionals
Learn the Top 5 essential communication skills that every professional should put into practice...
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Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...
16. Airline Operations: Flight Planning and Flight Dispatch
Airline Operations: Master the essentials of aviation - aircraft operational control and dispatch...
17. Effective Communication Skills: Be a Better Communicator!
NEW UPGRADED COURSE: Learn proven, effective communication skills, how to question, listen actively & overcome problems...
18. Improve Communication: Speak Smoothly, Clearly & Confidently
Learn How You Can Clear Interviews, Express Your Ideas, & Make Presentations Smoothly & Confidently!...
19. Communicate Like a CEO
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20. Basic Communication Skills
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