Community First Credit Union jobs in Appleton, WI

Join a movement, not just a workplace. As a Human Resources Recruiter, you'll help grow the team that brings our member-first mission to life. At Community First, we believe that people are at the heart of everything we do, and nothing is more important than serving our member-owners - and that starts with hiring people who live our values every day. As a Human Resources Recruiter, you'll play a vital role in growing a passionate, service-driven team that embodies our commitment to “Finding a Way.” Make connections, build relationships, and create an exceptional experience from the very first interaction with a candidate. In this role, you'll help shape our culture, strengthen our branches and contact center, and support the people who make Community First such a special place to work. As our Human Resources Recruiter, you will: Help build a mission-driven team. Source, interview, and recommend candidates who exemplify our values and are well-suited for branch and contact center roles. Partner with leaders. Collaborate with hiring managers to understand needs, create effective recruiting plans, and ensure a smooth, aligned hiring process. Deliver an exceptional candidate experience. Manage postings, sourcing, interviews, references, background checks, and ATS activity while communicating our mission and culture throughout the process. Represent CFCU in the community. Build relationships with high schools, colleges and universities, and local organizations; participate in job fairs and events to attract strong talent. Support growth and compliance. Assist with HR projects, analyze recruiting data, follow up with new hires and managers, and ensure hiring practices meet all regulatory requirements. An ideal candidate will have a combination of: Associate's or Bachelor's degree in HR, Business, or related field Recruiting or HR experience, including internship experience, is a plus Strong communication, organization, and attention to detail Proficiency with Microsoft Office A passion for people and creating great candidate experiences Why Community First? When you join Community First Credit Union, you're joining more than an HR team - you're joining a cooperative where people truly come first. Every member is an owner, and that same care extends to our employees. In this role, you'll help build the teams that drive our mission, shape our culture, and strengthen our impact in the community. Here, your work doesn't just fill positions - it helps create a workplace where people thrive.

At Community First Credit Union, we are more than a financial institution - we are a partner in our members' success. Every day, we empower our members and employees to achieve their goals, and we are looking for passionate team members who share that commitment. As an Application Support Analyst, you'll play a key role in ensuring our business applications run smoothly and effectively. You'll manage, maintain, and enhance the server-based applications that support our business operations, collaborating closely with both IT and business units to deliver secure, reliable, and optimized technology solutions. For this opportunity, the Application Support Analyst will focus on supporting and managing our document management and workflow system (OnBase/Nautilus)-a critical platform that helps us serve our members and employees efficiently every day. As an Application Support Analyst, you will: Serve as the technical subject matter expert for our Document Management and Workflow system, staying current on updates and enhancements. Collaborate with business line leaders and staff across departments to optimize application functionality and improve user experience. Install, upgrade, and configure applications to meet business and IT support needs. Support disaster recovery planning and ensure systems are available and secure during critical operations. Coordinate and facilitate change management processes with IT teams and business stakeholders. Create and maintain technical documentation for use in support and training. Work with IT leadership to configure application settings and integrations. Ensure systems are secure, compliant, and reliable, meeting all regulatory and organizational standards. Assist with general IT support, including helping employees and members with online banking and other system-related inquiries. Live out Community First's mission, core values, and purpose through every interaction. We are looking for a combination of: Associate's degree in Information Systems or related field required; Bachelor's degree in IT or related field preferred. 3+ years of experience in an IT environment, collaborating with others to support applications and resolve system issues. Experience implementing, integrating, and supporting secure, high-availability applications. Experience working with business users, vendors, and IT teams to deliver technology solutions. Working knowledge of applications and systems used in financial services; OnBase/Nautilus experience preferred. Knowledge of Microsoft systems (Active Directory, Exchange, SQL, Windows Server) and general business software. Familiarity with networking concepts, virtualization, web services, and automation tools. Strong analytical, organizational, and communication skills, with the ability to build collaborative relationships across departments. Ability to travel locally and work irregular hours (nights, weekends, holidays) as needed.

We believe the responsibility of working with members and protecting the credit union's assets is a critical component of our cooperative promise. As our Collections Solutions Specialist, you will build relationships with members to help during difficult and often stressful times. You'll actively engage in problem-solving, identifying options to help members get back on track, to ensure a solid financial future and help minimize losses to the member and to the credit union. If applying your financial expertise to create meaningful solutions in a fast-paced, growing, collaborative environment sounds like your perfect opportunity - we'd like to hear from you! As our Member Solutions/Collections Specialist, you will: Provide outstanding, helpful service in every member interaction; display sensitivity and proactively seek alternatives to assist members Contact members by telephone and through written communication, and occasionally in-person interactions Demonstrate exceptional listening and communication skills; respond effectively to deescalate and resolve challenging interactions Utilize your ability to prioritize and attention to detail by ensuring our member contact is timely and well-documented Partner with team members across the credit union to create, propose, and implement solutions for members, and ensure resolutions are appropriate, timely, and in compliance with credit union policies and regulations An ideal candidate will have a combination of: A high school diploma and some secondary education or experience in a related field Two+ years of experience in collections, lending, or a related field Knowledge of the Wisconsin Consumer Act, Fair Debt Collection Practices, and Fair Credit Reporting Act is a plus Familiarity with Microsoft Office Suite, as well as web-based software and financial services platforms; experience with Temenos is a plus Proven verbal and written communication skills Effective problem solving abilities Strong data analysis skills

The Maintenance Technician performs general preventative maintenance and corrective repair of buildings, vehicles, equipment and grounds. Working under moderate supervision, this position assists in monitoring the building system operations and performance. This position will also utilize several trade skills such as carpentry, plumbing, electrical, painting, roofing, heating and cooling. As the Maintenance Technician, you will: Maintain all equipment as required per preventative maintenance programs prescribed by manufacturer's specifications Perform housekeeping functions and maintain the professional appearance of CFCU property, equipment, engineering spaces and common areas Monitor and maintain drive up area including ATM machines, lighting, and other maintenance related items at office locations Provide lawn, tree, shrub, and flowerbed care at the branches as seasonally required Remove snow and ice from sidewalks and entranceways, utilizing shovels and snow throwers. Apply ice melt as needed to sidewalks and parking lots Inspect building systems including fire alarms, HVAC, and plumbing to ensure operation of equipment is within design capabilities and providing appropriate environmental conditions Assist with troubleshooting and repairs of building and installed systems to include: plumbing systems, roofs, drains, shop, and HVAC Perform assigned day-to-day repairs, emergency, and preventative maintenance; complete maintenance and repair records as required Maintain the building lighting system, including element and ballast repairs or replacements Perform, carpentry, furniture assembly and locksmith tasks as needed Provide support and assistance with Fox Cities Marathon Including: equipment setup and teardown; organization and proper placement of supplies and equipment, including palletized supplies Maintain tools and equipment such as lawn mowers, weed eaters, hand tools and company vehicles. Respond quickly to emergency situations, summoning additional assistance as needed Wear appropriate personal protective equipment (PPE) as assigned or issued Occasionally work irregular hours due to business needs (ie. Early and/or Saturday morning snow removal) We are looking for a combination of: High School Diploma or GED Minimum of five years of related experience and/or trade school training Valid Driver's License is required

We believe tellers are Community First's essential, front-line ambassadors. As our Teller, your energy for engaging with people, ninja accuracy, and wicked organizational skills will find a great home. Our members are owners of Community First, and employees are too. That's why your passion for providing WOW service will be personally rewarding as you handle cash and perform a high volume of transactions that are critically important to our members. Not sure about banking products and services? We are. You'll receive top-notch training and support, no matter what industry you're joining us from. Service, accuracy, organization - you'll get to do it all in this role as you expand your financial services expertise. If you crave a work environment that has life-friendly hours, a community-centered vibe, and is a place where growing and broadening your skills will be nurtured, we should talk! As our Community First Teller, you will: Provide exceptional, WOW service to internal and external members Receive cash and checks for deposit into members accounts Cash checks for members Accept loan and credit card payments Make transactions between accounts as instructed by members Place proper holds on deposited items for uncollected funds following CFCU policy and procedure Handle proper disbursement of cashier's checks, money orders, and gift cards Identify non-negotiable and fraudulent checks to avoid losses for the member and the credit union Accurately balance and close cash drawer at the end of each business day Promote, cross-sell, and refer credit union products and services to fulfill member financial needs We are open in the driveup from 7 a.m. to 6 p.m. Monday through Friday, and open in the lobby from 8:30 to 5 p.m. Monday through Wednesday, and from 8:30 to 6 p.m. on Thursday and Friday. On Saturdays, we are open in both the lobby and the driveup from 8 a.m. until noon. The schedule for this position encompasses our hours of operation, including a rotating Saturday morning. An ideal candidate will have a combination of: A high school diploma or equivalent At least one year of cash handling experience; previous Teller experience is a plus Excellent listening ability and verbal communication skills Familiarity with Microsoft Office suite and web-based software packages Passion for providing outstanding service to our members The ability to work hard, find solutions, and have fun

Join a movement, not just a workplace. As Assistant Branch Manager, you'll help build brighter financial futures for our member-owners. As part of our New London branch team, you'll have the opportunity to create meaningful impact every day: strengthening relationships with members, developing and empowering your team, and ensuring that the service and solutions we deliver truly reflect the values of our cooperative. This role is about more than transactions-it's about helping people achieve their goals, improving lives, and building financial confidence in our community. With strong member traffic and a supportive, mission-driven team environment, you'll find every day presents new opportunities to live out the “People Helping People” philosophy that sets Community First apart. What you'll do as Assistant Branch Manager at CFCU: Champion member relationships. Meet with members to understand their financial goals, and match them with the right products and services that support their long-term success. Lead with purpose. Help coach and support deposit, lending, and member service functions while leading by example to consistently deliver exceptional experiences. Empower financial well-being. Open and support accounts-checking, savings, IRAs, and more-while providing lending solutions tailored to member needs. Grow your career. Work alongside the branch manager to develop your coaching, leadership, and operational skills. Engage in the community. Represent CFCU locally and build lasting connections that demonstrate the cooperative difference. Deliver hands-on service. From teller transactions to loans, step in where needed to ensure members always experience the highest level of care. What we're looking for: Associate's Degree in banking, business, management, or a related field 2+ years of banking, member service and/or sales experience Exceptional verbal communication skills, as well as advanced ability to multi-task, prioritize, stay organized, and follow up Familiarity with Microsoft office suite, as well as web-based software and financial services platforms Passion for providing outstanding service to our members - internal and external Branch Hours: Drive-up: Mon-Fri 7:00 a.m.-6:00 p.m. Lobby: Mon-Wed 8:30 a.m.-5:00 p.m.; Thu-Fri 8:30 a.m.-6:00 p.m.; Sat 8:00 a.m.-12:00 p.m. This position follows our branch hours, including a rotating Saturday schedule.

Join a movement, not just a workplace. As Receptionist, you'll help build brighter financial futures for our member-owners at our new Seymour branch. Provide a WOW experience to our members, serving as the first point of contact for people coming into the branch, while handling incoming phone calls and prioritizing other responsibilities. If you believe that a smile and warm welcome can change someone's day, and have an affinity for providing exceptional service while staying organized and directing traffic - this might be the right position for you. Play a crucial role for Community First, as part of a fun branch team that is dedicated to making a difference! What you'll do as Receptionist at CFCU: Deliver an experience. Provide outstanding, WOW service to external and internal members. Support your team. Smoothly manage branch traffic and keep communication flowing. Take initiative. Ensure members are served quickly and assisted with their questions or problems. Engage in the community. At our newest Seymour branch, build relationships with current and prospective members, and help them understand the credit union difference! We are looking for a combination of: A high school diploma or equivalent One+ year of related experience Excellent listening ability and verbal communication skills Familiarity with Microsoft office suite and other financial services platforms Above all: a passion for helping people and advancing the credit union's member-first mission Branch Hours: Drive-up: Mon-Fri 7:00 a.m.-6:00 p.m. Lobby: Mon-Wed 8:30 a.m.-5:00 p.m.; Thu-Fri 8:30 a.m.-6:00 p.m.; Sat 8:00 a.m.-12:00 p.m. This position follows our branch hours, including a rotating Saturday schedule. Why Community First? When you join Community First Credit Union, you're not just working at a financial institution-you're joining a cooperative where every member is an owner . That means our focus is always on doing what's best for people, not profits. Here, you'll be part of a team that truly cares, in a place where your leadership directly strengthens the financial well-being of families, neighbors, and communities.

As our Special Accounts Representative, you will play a pivotal role in supporting our members and internal teams in managing specialized and sensitive accounts. These accounts include fiduciary, estate, power of attorney, trust accounts, and business accounts. Drawing on your empathy, accuracy, and expertise, you'll serve as the primary point of contact for complex accounts, ensuring proper documentation, and providing expert guidance to both members and employees. If working collaboratively with an experienced team to guide our employees and members through difficult and complex account situations sounds like a great fit, we'd love to hear from you! As our Special Accounts Representative, you will: Handle deceased member accounts: research, process, and maintain accounts for deceased members, and serve as primary contact for inquiries and service requests Provide special accounts support: provide specialized support to teams managing fiduciary, estate, power of attorney, and trust accounts, ensuring compliance with all relevant regulations, including business and complex accounts Review documentation and process management: review and verify new account documentation for accuracy and completeness, focusing on fiduciary, trust, and business accounts Manage the notary program, providing support and training for new and existing employees to ensure accurate and compliant notarization processes Stay current with laws and regulations pertaining to fiduciary, estate, trust, and deceased member accounts. Ensure that all account management activities comply with state and federal regulations, as well as internal policies We are looking for a combination of: Three+ years of experience in administering deceased accounts, estates, power of attorney, fiduciary accounts, or similar roles within a financial institution or legal environment Strong ability to interpret, analyze, and process legal and financial documents related to deceased and special accounts Outstanding verbal and written communication skills, with a high level of professionalism and empathy when dealing with sensitive matters Highly detail-oriented, organized, and able to manage multiple responsibilities with accuracy Demonstrated ability to resolve complex account issues using sound judgment and critical thinking skills Familiarity with credit union operations, fiduciary responsibilities, and estate management preferred Expertise in handling sensitive member information with discretion and confidentiality Proficiency in financial software and tools used for account management and documentation review; general proficiency in Microsoft Office suite Paralegal, Law

We believe every mortgage represents a dream. As a Mortgage Loan Processor, you'll play a critical role in turning our member's dreams into reality. Throughout the mortgage process, you'll champion WOW service as the liaison between our member and the loan originator. Your daily, hands-on coordination and processing of submitted mortgage loan files directly support delivery of high-quality mortgage experiences. Our environment is fast-paced, high-volume, and deadline-driven, but we never forget that our work also provides joy. If you're looking for career where your detail-oriented nature, communication skills, and organizational talents will be highly valued, we'd like to talk to you! As a Mortgage Loan Processor, you will: Deliver exceptional service to members, lenders, title companies, and other partners, offering guidance and expertise throughout the loan process. Work with borrowers, team members, and third parties to ensure all loan conditions have been met prior to closing. Review and process mortgage files includes ordering the appraisal, flood and title work, checking for accuracy and preparing the loan for underwriting. Ideal Candidates will have a combination of: High School Diploma or equivalent One to two years of mortgage processing experience, or an equivalent combination of education and related experience. Strong time management and organizational skills, as well as exceptional verbal and written communications skills Familiarity with Microsoft Office Suite and web-based software Knowledge of lending practices and regulations The ability to adjust priorities, stay organized and provide process-wide attention to detail

We believe passionate people provide excellent service. As our Member Service Representative, your active listening skills, "find a way" attitude, and financial acumen will solidify your role as a valued partner for our members. Our strong branch traffic shows there's still something special about the face-to-face conversations you'll support. Having relationship-based discussions to uncover a member's financial needs will allow you to offer exceptional consumer deposit and loan products solutions. If you seek meaningful work and aspire to create a positive, life-changing difference in your community, we'd like to talk with you! As our Member Service Representative, you will: Provide outstanding service by meeting and speaking with members to uncover financial needs and provide appropriate solutions utilizing products and services available within Community First. Provide solutions within the governing policies and procedures of the credit union Open and service deposit accounts for members or prospective members, including savings, checking, certificates, money markets, HSA, IRA, ACH, and ATM. Also, close accounts when necessary Assist members with service needs, including wire transfers, payroll deduction/direct deposit, check and ATM requests, and statement queries Assist members in the successful resolution of questions or concerns they may have regarding their accounts at Community First Take loan applications, perform debt ratio/collateral analysis, obtain approval, close loan, and complete file Customize protection solutions for all applicable lending products, including payment protection, GAP, and warranty Address member questions about mortgage loans, commercial loans, credit cards, and other products or services Promote and cross-sell based on member needs all credit union products and services to increase services per household and deepen member relationships We are open in the lobby from 8:30 to 5 p.m. Monday through Wednesday, and from 8:30 to 6 p.m. on Thursday and Friday. On Saturdays, we are open in both the lobby and the driveup from 8 a.m. until noon. The schedule for this position encompasses our hours of operation, including a rotating Saturday morning. An ideal candidate will have a combination of: Associate's degree in banking, finance, business, or a related field Two years of relevant experience; prior lending, and financial services experience is preferred Exceptional verbal and written communication skills, strong time management, and organizational skills Familiarity with Microsoft Office suite and web-based software packages Passion for providing outstanding service to our members - internal and external The ability to work hard, find solutions and have fun

As Branch Manager, you'll build relationships with members, while coaching your team to deliver the exceptional service and operational excellence that makes us Community First Credit Union! Bring your passion for service and leadership to life on a daily basis: our branches have strong member traffic, and every day presents new opportunities to create a member for life. At Community First, we are proud of the competitive products we offer and the commitment to getting our members the best possible solutions for their needs - in a fun team environment, surrounded by people who care. As a Branch Manager with Community First, you will get to: Provide outstanding quality service by meeting and speaking with members to identify, match and fulfill financial needs. Those needs are met through delivery of the products and services available within the policies and procedures of the credit union. Lead deposit, lending and member service functions for the branch. Ensure duties are performed in accordance with established policies, principles and standards and looks for opportunities to provide exceptional experiences to our members. Open and support deposit accounts for members including savings, checking, certificates, money markets, IRA, escrow, and holiday. Insure these deposit accounts are performed within the policies and procedures of the credit union. Take loan applications, perform debt ratio/collateral analysis, obtain approval, close loan and complete file. Customize protection solutions for all applicable lending products. Meet set individual objective for protected loans and support branch goals. Continue ongoing coaching with lenders to ensure protection solutions are presented to members. Evaluate work of employees, conduct performance appraisals, hire new employees and other related personnel functions. Provide training and assistance to employees to ensure efficient and effective delivery of member services. Assist Regional Managers in establishing and developing plans to meet or exceed branch goals. Interact with members and resolve member complaints and concerns. Remain active in member service function to meet member needs including teller transactions, new account transactions and lending transactions. We are open in the driveup from 7 a.m. to 6 p.m. Monday through Friday, and open in the lobby from 8:30 to 5 p.m. Monday through Wednesday, and from 8:30 to 6 p.m. on Thursday and Friday. On Saturdays, we are open in both the lobby and the driveup from 8 a.m. until noon. The schedule for this position encompasses our hours of operation, including a rotating Saturday morning. We are looking for a combination of: Bachelor's Degree in banking, business, management, or a related field 5+ years of banking, member service and/or sales experience; 2+ years of leadership experience Exceptional verbal communication skills, as well as advanced ability to multi-task, prioritize, stay organized, and follow up Familiarity with Microsoft office suite, as well as web-based software and financial services platforms Passion for providing outstanding service to our members - internal and external

At Community First Credit Union, we do banking differently. We don't chase quotas or sales targets-we focus on serving our business member-owners. Everything we do is about helping local businesses thrive and supporting the people behind them. As a VP Business Lender, you'll use your expertise and relationship skills to provide tailored lending solutions, guide members through financial decisions, and help their businesses grow. Your success will be measured by the impact you make, not by sales numbers. If you're motivated by making a positive impact in your community and enjoy helping businesses thrive, we'd love to talk with you! As a VP Business Lender, you will: Provide outstanding service by managing and growing a commercial loan portfolio, including new loans, renewals, and annual reviews. Build lasting business relationships by understanding member goals, analyzing financials, and preparing loan recommendations for approval. Promptly evaluate potential business lending opportunities with care and precision, determining loan viability to guide members toward tailored financial solutions. Collaborate with internal teams to provide seamless service and connect members with Community First products and services. Participate in Loan Committee and ensure compliance with internal policies and regulatory standards. Champion credit union values of commitment to excellence by consistently doing what's right for the member-finding a way forward in every interaction through empathy, integrity, and creative problem-solving. Represent CFCU in the community through networking, outreach, and brand-building activities. We are looking for a combination of: Bachelor's degree in Business, Finance, or related field preferred; formal commercial lending training is a plus. 10+ years of business lending and relationship management experience. Expertise with complex entity structures, financial analysis, and credit evaluation. Familiarity with PACE, TIF, and SBA lending programs preferred. Strong experience or knowledge in Commercial Real Estate Lending preferred. Exceptional verbal and written communication, strong organizational skills, and the ability to collaborate effectively. Passion for helping businesses succeed and delivering outstanding service. An equivalent combination of education and experience will also be considered

As a Consumer Loan Lending Specialist, you will work closely with our members to uncover their financial needs and offer exceptional consumer loan products. Do you have a passion for service? A love of lending? Want the opportunity to “Find A Way” for those you serve? Community First believes in the value of personal relationships with our members. Turn strong phone and web traffic into conversations that can be life-changing for our members in this critical role. As a Consumer Loan Lending Specialist with Community First Credit Union, you will: Deliver exceptional, “WOW” service - every day, every time Interact with members over the telephone to uncover financial needs and provide appropriate solutions utilizing products and services available within the credit union Be key in telling the member's story and working with the underwriting team to identify the best possible solutions for our members, including Home Equity, HELOC, balloon, vehicle, and a wide variety of other consumer loan products Determine the best avenue for loan disbursement to ensure convenience for the member and in support of branch appointment guidelines and contact center goals Customize protection solutions for all applicable lending products to include, but not limited to, payment protection, guarantee asset protection, and warranty Address member questions or concerns pertaining to their accounts, mortgage loans, commercial loans, credit cards, and other products or services offered by the credit union Recognize opportunities to cross-sell all credit union products and referral services to increase services per household and deepen member relationships We are open in the Member Contact Center from 7 a.m. to 6 p.m. Monday through Friday, and on Saturdays from 7 a.m. to 1 p.m. The schedule for this position encompasses our hours of operation, including a rotating Saturday morning. We are looking for a combination of: Associate's Degree in a banking, finance, business, or related field Two years' relevant experience, including prior lending and financial services experience Exceptional verbal and written communication skills; strong time management and organizational skills Familiarity with Microsoft office suite and web-based software packages The ability to work hard, find solutions, and have fun Passion for providing outstanding service to our members - internal and external

As an Assistant Head Teller, you will work closely with the Head Teller to provide support on the Teller line by troubleshooting questions, giving guidance, and ensuring operational soundness, while providing a WOW experience to our members. Grow your operational expertise and leadership ability, while continuing to do the things you love as a Teller. Community First's pace, engaging team, amazing members, and opportunities for advancement keep it exciting as you broaden your skills and grow with us! As an Assistant Head Teller with Community First Credit Union, you will: Provide exceptional, WOW service to internal and external members Typical Teller duties including cashing checks for members, accepting loan and credit card payments, placing proper holds on deposited items for uncollected funds in accordance with CFCU policy and procedure Identify non-negotiable and fraudulent checks to avoid losses for the member and the credit union Ensure supply of money for branch needs are adequate based on legal requirements and business demand. Ensure excess cash is not kept in the branch Accurately balance and close cash drawer at the end of each business day, along with assisting staff with balancing cash drawers and posting errors Balance the ATM/CDM/recycler, general ledgers, and vault daily Provide guidance and training to Tellers on operating procedures, monitor regulatory and compliance changes We are open in the driveup from 7 a.m. to 6 p.m. Monday through Friday, and open in the lobby from 8:30 to 5 p.m. Monday through Wednesday, and from 8:30 to 6 p.m. on Thursday and Friday. On Saturdays, we are open in both the lobby and the driveup from 8 a.m. until noon. The schedule for this position encompasses our hours of operation, including a rotating Saturday morning. We are looking for a combination of: Three years' relevant experience; prior teller and supervisory experience is preferred Exceptional verbal and written communication skills, strong time management and organizational skills Familiarity with Microsoft office suite and web-based software packages The ability to work hard, find solutions, and have fun Passion for providing outstanding service to our members - internal and external We also offer: Comprehensive benefits package Amazing Pension program (only 8% of private employers continue to offer!) Competitive compensation Generous paid time off Day time hours A commitment to work/life balance and community service

We believe personal service matters. As our Member Contact Service Specialist, your excellent communication skills, love of fast-paced environments, and service mindset will enhance all you do. Your work will embody Community First's "find a way" promise by answering questions, processing transactions, providing education, and resolving issues. If you crave a work environment with life-friendly hours, a community-centered vibe, and where growing your financial skills will be nurtured, we should talk! As our Member Contact Service Specialist with Community First, you will: Provide exceptional, WOW service over the phone to our internal and external members using multiple software systems to support that relationship Maintain CFCU service level expectations and consistent call quality while handling a high volume of calls Explain features and benefits of all credit union products and services; recommend products and services to members as appropriate Process share withdrawal requests, fund transfers, pre-authorized credit line advances, outgoing wires, check orders, certificate renewals, and opening of savings sub-shares Provide account information related to balances, check clearings, deposits, postings, and statements Process, record, and follow up on ACH, payroll distribution requests, and TDs Provide online banking and bill payer set-up, support, and problem-resolution for members and branch staff We are open in the Member Contact Center from 7 a.m. to 6 p.m. Monday through Friday, and on Saturdays from 7 a.m. to 1 p.m. The schedule for this position encompasses our hours of operation, including a rotating Saturday morning. An ideal candidate will have a combination of: A high school diploma or equivalent; Associate's degree in banking or finance is a plus Two years of experience in financial services or a call center environment Exceptional verbal communication skills, as well as advanced ability to multi-task, prioritize, stay organized, and follow up Strong knowledge and experience of web-based software programs Commitment to member service and a passion for seeking solutions The ability to work hard, find solutions and have fun

As an Assistant Head Teller, you will work closely with the Head Teller to provide support on the Teller line by troubleshooting questions, giving guidance, and ensuring operational soundness, while providing a WOW experience to our members. Grow your operational expertise and leadership ability, while continuing to do the things you love as a Teller. Community First's pace, engaging team, amazing members, and opportunities for advancement keep it exciting as you broaden your skills and grow with us! As an Assistant Head Teller with Community First Credit Union, you will: Provide exceptional, WOW service to internal and external members Typical Teller duties including cashing checks for members, accepting loan and credit card payments, placing proper holds on deposited items for uncollected funds in accordance with CFCU policy and procedure Identify non-negotiable and fraudulent checks to avoid losses for the member and the credit union Ensure supply of money for branch needs are adequate based on legal requirements and business demand. Ensure excess cash is not kept in the branch Accurately balance and close cash drawer at the end of each business day, along with assisting staff with balancing cash drawers and posting errors Balance the ATM/CDM/recycler, general ledgers, and vault daily Provide guidance and training to Tellers on operating procedures, monitor regulatory and compliance changes We are open in the driveup from 7 a.m. to 6 p.m. Monday through Friday, and open in the lobby from 8:30 to 5 p.m. Monday through Wednesday, and from 8:30 to 6 p.m. on Thursday and Friday. On Saturdays, we are open in both the lobby and the driveup from 8 a.m. until noon. The schedule for this position encompasses our hours of operation, including a rotating Saturday morning. We are looking for a combination of: Three years' relevant experience; prior teller and supervisory experience is preferred Exceptional verbal and written communication skills, strong time management and organizational skills Familiarity with Microsoft office suite and web-based software packages The ability to work hard, find solutions, and have fun Passion for providing outstanding service to our members - internal and external

We believe tellers are Community First's essential, front-line ambassadors. As our Teller, your energy for engaging with people, ninja accuracy, and wicked organizational skills will find a great home. Our members are owners of Community First, and employees are too. That's why your passion for providing WOW service will be personally rewarding as you handle cash and perform a high volume of transactions that are critically important to our members. Not sure about banking products and services? We are. You'll receive top-notch training and support, no matter what industry you're joining us from. Service, accuracy, organization - you'll get to do it all in this role as you expand your financial services expertise. If you crave a work environment that has life-friendly hours, a community-centered vibe, and is a place where growing and broadening your skills will be nurtured, we should talk! As our Community First Teller, you will: Provide exceptional, WOW service to internal and external members Receive cash and checks for deposit into members accounts Cash checks for members Accept loan and credit card payments Make transactions between accounts as instructed by members Place proper holds on deposited items for uncollected funds following CFCU policy and procedure Handle proper disbursement of cashier's checks, money orders, and gift cards Identify non-negotiable and fraudulent checks to avoid losses for the member and the credit union Accurately balance and close cash drawer at the end of each business day Promote, cross-sell, and refer credit union products and services to fulfill member financial needs We are open in the driveup from 7 a.m. to 6 p.m. Monday through Friday, and open in the lobby from 8:30 to 5 p.m. Monday through Wednesday, and from 8:30 to 6 p.m. on Thursday and Friday. On Saturdays, we are open in both the lobby and the driveup from 8 a.m. until noon. The schedule for this position encompasses our hours of operation, including a rotating Saturday morning. An ideal candidate will have a combination of: A high school diploma or equivalent At least one year of cash handling experience; previous Teller experience is a plus Excellent listening ability and verbal communication skills Familiarity with Microsoft Office suite and web-based software packages Passion for providing outstanding service to our members The ability to work hard, find solutions, and have fun

We believe passionate people provide excellent service. As our Member Service Representative, your active listening skills, "find a way" attitude, and financial acumen will solidify your role as a valued partner for our members. Our strong branch traffic shows there's still something special about the face-to-face conversations you'll support. Having relationship-based discussions to uncover a member's financial needs will allow you to offer exceptional consumer deposit and loan products solutions. If you seek meaningful work and aspire to create a positive, life-changing difference in your community, we'd like to talk with you! As our Member Service Representative, you will: Provide outstanding service by meeting and speaking with members to uncover financial needs and provide appropriate solutions utilizing products and services available within Community First. Provide solutions within the governing policies and procedures of the credit union Open and service deposit accounts for members or prospective members, including savings, checking, certificates, money markets, HSA, IRA, ACH, and ATM. Also, close accounts when necessary Assist members with service needs, including wire transfers, payroll deduction/direct deposit, check and ATM requests, and statement queries Assist members in the successful resolution of questions or concerns they may have regarding their accounts at Community First Take loan applications, perform debt ratio/collateral analysis, obtain approval, close loan, and complete file Customize protection solutions for all applicable lending products, including payment protection, GAP, and warranty Address member questions about mortgage loans, commercial loans, credit cards, and other products or services Promote and cross-sell based on member needs all credit union products and services to increase services per household and deepen member relationships We are open in the lobby from 8:30 to 5 p.m. Monday through Wednesday, and from 8:30 to 6 p.m. on Thursday and Friday. On Saturdays, we are open in both the lobby and the driveup from 8 a.m. until noon. The schedule for this position encompasses our hours of operation, including a rotating Saturday morning. An ideal candidate will have a combination of: Associate's degree in banking, finance, business, or a related field Two years of relevant experience; prior lending, and financial services experience is preferred Exceptional verbal and written communication skills, strong time management, and organizational skills Familiarity with Microsoft Office suite and web-based software packages Passion for providing outstanding service to our members - internal and external The ability to work hard, find solutions and have fun

Join a movement, not just a workplace. As a Teller, you'll help build brighter financial futures for our member-owners at our new Seymour branch. We believe tellers are Community First's essential, front-line ambassadors. Your energy for engaging with people, ninja accuracy, and wicked organizational skills will find a great home. Your passion for providing WOW service will be personally rewarding as you handle cash and perform a high volume of transactions that are critically important to our members. Not sure about banking products and services? We are. You'll receive top-notch training and support, no matter what industry you're joining us from. Service, accuracy, organization - you'll get to do it all in this role as you expand your financial services expertise and grow your career. If you crave a work environment that has life-friendly hours, a community-centered vibe, and is a place where growing and broadening your skills will be nurtured, we should talk! As a Teller with Community First, you will: Prioritize Experience. Provide exceptional, WOW service to internal and external members. Operate with excellence. Accurately handle a wide variety of transactions, including handling cash and checks. Deliver hands-on service. Build relationships with our members while deepening your financial services expertise. Engage in the community. At our newest Seymour branch, help members and prospective members understand the credit union difference! We're looking for a combination of: A high school diploma or equivalent One+ year of cash handling experience; previous Teller experience is a plus Excellent listening ability and verbal communication skills Familiarity with Microsoft Office suite and web-based software packages The ability to work hard, find solutions, and have fun Above all: a passion for helping people and advancing the credit union's member-first mission Branch Hours: Drive-up: Mon-Fri 7:00 a.m.-6:00 p.m. Lobby: Mon-Wed 8:30 a.m.-5:00 p.m.; Thu-Fri 8:30 a.m.-6:00 p.m.; Sat 8:00 a.m.-12:00 p.m. This position follows our branch hours, including a rotating Saturday schedule. Why Community First? When you join Community First Credit Union, you're not just working at a financial institution-you're joining a cooperative where every member is an owner . That means our focus is always on doing what's best for people, not profits. Here, you'll be part of a team that truly cares, in a place where your leadership directly strengthens the financial well-being of families, neighbors, and communities.