Community Health Center of Buffalo jobs in Buffalo, NY

The Community Health Center of Niagara (CHCN) is searching for an experienced Medical Records Technician to join our team. CHCN offers competitive pay and benefits for Full and Part Time staff including: Medical, Dental, Vision, Life Insurance, Supplemental Insurances, 401k, Tuition Assistance and Paid Time Off. Summary: A successful Medical Records/Patient Service Representative possesses tremendous interpersonal skills, enabling them to provide excellent customer service with a focus on patient satisfaction and care. Duties: Maintains the integrity of the Health Information Record by obtaining, inputting, and retrieving accurate information into and from the Electronic Medical Record system Schedules appointments, completes Pre-Registration tasks, verifies demographic and insurance information, and completes other tasks as needed to ensure claims are able to be billed accurately. Discerns when triage by clinical healthcare staff is needed. Coordinates patient and information flow, while maintaining patient confidentiality in compliance with Federal HIPAA laws. May serve as a member of a patient care team. Provides Care Coordination services consistent with the position. Participates in and contributes to Quality Improvement and Quality Assurance activities and functions as needed. Completes Prior Authorizations and Referrals; Provides Specialist resource information Tracks and Logs patient information Attends meetings as required. Performs other relevant duties as assigned. Minimum Qualifications: High School diploma or GED One (1) year of experience delivering customer service at a high level Two (2) years experience in Medical Records or relevant healthcare experience Computer literate; Proficient in Microsoft Office Preferred Qualifications: Associate s Degree in related field Comprehensive knowledge of medical terminology Three (3) years of experience delivering customer service at a high level Three (3) years of Medical Records experience or relevant healthcare experience Proficient with an Electronic Medical Record system and Microsoft Office Union position 1199SEIU, Pay: $15.50 - $18.71/hr.

We are seeking a dedicated Dental Assistant to join our team and provide essential support to our dental practice. The Dental Assistant will work closely with the dentist, maintain a clean and organized operatory, handle dental equipment, and interact professionally with patients from diverse backgrounds and age groups. **Responsibilities:** - Assist the dentist chairside using four-handed dentistry principles. - Seat and dismiss patients, ensuring cleanliness in the operatory and dental laboratory with approved disinfectants. - Maintain dental equipment following manufacturer guidelines. - Clean and sterilize dental instruments, take and process radiographs. - Manage inventory of dental supplies. - Perform clerical tasks including answering phones, scheduling appointments, and utilizing computerized patient information systems. - Provide professional and supportive interactions with patients. **Qualifications:** - High school diploma. - Previous experience in a dental office. - Capable of performing physical tasks such as sitting, standing, walking, bending, stooping, and reaching. **Additional Qualifications Preferred:** - Certification as a Dental Assistant (e.g., recognized Registered Dental Assistant certification). **Compensation:** - Hourly rate: $18.78 - $22.46 for Certified Dental Assistants. - Hourly rate: $17.78 - $21.46 for candidates without certification. **Benefits:** Our organization offers competitive pay and benefits, including Medical, Dental, Vision, Life Insurance, Supplemental Insurances, 401k match, Tuition Assistance, and Paid Time Off. *This position is a part of a recognized union - 1199 SEIU.*

The Community Health Center of Buffalo, Inc. is searching for a part-time Trauma Informed Counselor who will provide therapy and support to individuals who have experienced trauma, utilizing evidence-based practices and a profound understanding of trauma's impact on mental health. The counselor will assist clients in comprehending the repercussions of trauma, developing coping mechanisms, and progressing towards healing and recovery. **Responsibilities:** 1. Conduct comprehensive assessments to determine clients' needs and formulate individualized treatment plans. 2. Offer individual and group counseling sessions utilizing evidence-based trauma-informed approaches. 3. Collaborate with various professionals and community resources to ensure holistic care for clients. 4. Maintain accurate and current client records in compliance with regulations. 5. Monitor client progress and adjust treatment plans as necessary. 6. Educate clients on coping strategies and self-care techniques. 7. Create a safe and supportive therapeutic environment conducive to healing and recovery. 8. Prepare reports, records, and other necessary documentation. 9. Perform any other related duties as assigned. **Qualifications:** - Master's degree in Counseling, Social Work, Psychology, or a related behavioral science field. - New York State licensure as a counselor (LMHC, LCSW, LMFT, or equivalent). - Previous experience working with individuals who have undergone trauma. - Proficiency in trauma-informed care principles and practices. - Excellent written, verbal communication, and interpersonal skills. - Ability to work collaboratively in a team setting. - Demonstrate compassion, empathy, and a nonjudgmental attitude toward counseling. - Proficiency in MS Word, Excel, and Outlook, as well as electronic medical record systems (preferably eCW). - Cultural competency and awareness of diverse populations. CHCB offers competitive pay and benefits for Part Time staff including: Medical, Dental, Vision, Life Insurance, Supplemental Insurances, 401k match, Tuition Assistance and Paid Time Off. Compensation: $27.81 - $29.52/hr.

Primary Function: This position provides administrative support to the CMO, Director of Family Planning and/or other administrative staff of the Family Planning Department. This position requires the ability to work independently and the ability to perform a variety of general clerical and project-based work. Project a professional company image through in-person and phone interaction and appearance. The Administrative Assistant is a collaborative partner with administration, providers and staff to ensure that the Family Planning program is equipped with consistent administrative support. The Administrative Assistant will assist in preparing materials for special outreach. Assist in new projects for Family Planning and agency wide programs. Assist with the NYS Department of Health FPP and HRSA Audits. The Administrative Assistant is responsible for identifying prospective members that do not have health insurance and assisting with the enrollment process ultimately making it easier for them to connect to the care they need. Administrative Assistant enrolls FP Clients in the Family Planning Benefit Program, which is a direct Medicaid public health insurance program. The Administrative Assistant conducts interviews and screens potentially eligible recipients for enrollment into Programs such as Medicaid/Medicaid Managed Care and Essential Plans. Additionally, they will assist in enrollment into Qualified Health Plans. The AA must offer all plans and all products. Will assist clients with their applications, help with completing the application, gather the necessary documentation, and assist in selecting the appropriate health plan. The AA provides information on managed care programs and how to access care. They are responsible for processing paperwork completely and accurately, including follow-up visit documentation and other necessary reports. The AA is also responsible for assisting current members with recertification of their plan. Must source, develop and maintain professional, congenial relationships with local community agencies as well as county and state agency personnel who refer potentially eligible recipients. Duties and Responsibilities: Strives to incorporate the core values and mission of CHCB. Maintain confidentiality in all aspects of administration. Create and or modify documents such as reports, invoices, memos or letters as directed by the CMO and Director of Family Planning. Perform general clerical duties to include but not limited to photocopying, faxing, mailing and filing. Maintains proficiency in computer applications i.e. EMR (EcW), MS Outlook, MS Word, Excel, Power Point, Microsoft Teams. Answer telephones and transfer them to appropriate staff. Sign for and distribute UPS/FedEX or similar delivered packages. Prepares outgoing mail and correspondence including e-mail and faxes; prepare paperwork and maintain records related to area of responsibility. Maintain calendar for the use of meeting space and coordinate meetings and conferences. Schedule and plan all meetings and conferences as required including agenda, preparation of materials, and special arrangements. Possess knowledge of general Family Planning terminology. Welcome visitors, determine nature of business and announce visitors to appropriate personnel. Able to present self in a confident and professional manner to the public, maintaining a positive and courteous relationship with others. Order and maintain supplies; arrange for equipment maintenance. Manage inventory levels of office supplies and equipment used by the Center. Orient and train new employees by acting as a training administrator authorized to create training lists. Submit training lists to employees and submit completion reports to HR. Assist with all reports. Run reports on a weekly, bi-weekly, monthly basis as needed. Develop reports using current software provided. Maintain established and departmental policies and procedures, objectives, quality assurance programs, safety and compliance standards. Meet with consumers at various sites throughout the communities Provide education and support to individuals who are navigating a complex system by assisting consumers with the application process, explaining requirements and necessary documentation Identify and educate potential members on all aspects of the plan including answering questions regarding plan's features and benefits and walking clients through the required disclosures Educate members on their options to make premium payments, including due dates Assist clients with choosing a plan and primary care physician-when applicable Submit all completed applications, adhering to submission deadline dates as imposed by NYSOH and enrollment guidelines and requirements Responsible for identifying and assisting current members who are due to re-certify their healthcare coverage by completing the annual recertification application including additional eligible family members Respond to inquiries from prospective members and members within the marketing guidelines Always maintain patient confidentiality. Follows all HIPAA, compliance, and privacy standards Ability to work in stressful conditions. Perform other relevant duties as assigned. Physical Demands: Requires periods of sitting, standing, walking, bending and stooping. Significant job stress may be associated with the position. Evening work may be required. Minimum Qualifications: High School diploma or equivalent and a minimum of one (1) year of office administrative experience required. Preferred Qualifications: Associates degree and a minimum of one (1) year of office administrative experience required, Family Planning experience preferred. Experience working in an office setting is strongly preferred. Family Planning FPBP experience **Salary Status:** Non-Exempt $17/hr. - $21/hr. based on qualifications **Benefits:** Health, Dental and Vision insurance available. Life Insurance and Long-term disability at no cost. Eligible for Paid Time Off after 90 days. Tuition Assistance and 401k match after one year of service.

Are you a passionate and dedicated Dentist looking to provide high-quality, patient-centered care in a supportive community setting? The Community Health Center of Buffalo, Inc. is seeking a compassionate and skilled Dentist to join our established and growing team. As a Federally Qualified Health Center (FQHC) we are committed to providing comprehensive, affordable and accessible healthcare to all, regardless of their ability to pay. This is a unique opportunity to make a tangible difference in the lives of underserved individuals and families in the Western New York community. The Dentist will be responsible for diagnosing and treating patients with various dental issues, performing dental procedures such as fillings, extractions, and root canals, and educating patients on proper dental care. **Qualifications:** Completion of a Dental Medicine degree from an accredited University Current and unrestricted New York State dental license to practice At least one (1) year or experience working as a staff Dentist Current DEA registration BLS/CPR certification Excellent clinical skills and knowledge of dental procedures and protocols Strong communication and interpersonal skills with ability to build rapport with diverse patient populations Ability to work effectively in a team-oriented environment Proficiency in electronic health records systems a plus Responsibilities: - Deliver general dentistry, diagnostic, preventive, and restorative services to patients. - Refer patients to appropriate healthcare providers for additional evaluation or support when necessary. - Maintain thorough patient care records, including medications, allergies, data, assessments, and treatment plans. - Oversee dental care quality standards through Quality Assurance and Peer Review Audits. - Educate patients on their diagnosis, treatment plans, and expected outcomes. - Address patient inquiries promptly and communicate effectively with patients and colleagues in a respectful manner. - Attend mandatory staff meetings and carry out other relevant duties as needed. The selected candidate will be offered a comprehensive benefits package, which includes medical, dental, vision, and life insurance, paid time off, CME days with an annual stipend, eligibility for student loan repayment through the National Health Service Corps, paid malpractice insurance and more. Salary Range: $154,000 - $164,000, depending on experience.

The Community Health Center of Buffalo, Inc. is seeking a Pediatrician to provide high-quality, patient-centered care in a supportive community setting. As a Federally Qualified Health Center (FQHC), the Pediatrician will play a vital role in offering comprehensive, affordable, and accessible healthcare to all individuals, regardless of their ability to pay. This position presents a unique opportunity to impact the lives of underserved individuals and families in the Western New York community. **Qualifications:** - Medical degree from an accredited medical school - Board certification in Pediatrics - Valid New York State medical license - BLS/CPR certification - Current DEA registration - Previous experience or strong interest in serving underserved populations - Excellent communication and interpersonal skills - Ability to work well in a team environment - Strong attention to detail **Responsibilities:** - Conduct comprehensive health assessments for pediatric patients - Develop and implement personalized treatment plans - Provide immunizations and screenings - Monitor the growth and development of pediatric patients - Collaborate with other healthcare professionals to ensure coordinated care - Educate patients and families on preventive healthcare measures - Maintain thorough and accurate medical records in accordance with FQHC guidelines The selected candidate will receive a comprehensive benefits package, including medical, dental, vision, and life insurance, paid time off, CME days with an annual stipend, eligibility for student loan repayment through the National Health Services Corps, paid malpractice insurance, and more. Salary range: $165k - $180k depending on experience.

The Community Health Center of Buffalo is currently seeking a detail-oriented Billing Analyst with Dental experience. The Billing Analyst will be responsible for processing and managing dental patient billing, insurance claims, and payments accurately and in a timely manner. The role involves overseeing the entire claims management process from claims generation to the receipt of payment posting. **Responsibilities:** - Maintain procedures for efficient and accurate processing of encounters in the billing department. Independently review Progress Notes and assign appropriate codes. - Submit insurance claims in a timely manner. Oversee the processing of all encounters and relevant information sent to insurance companies daily/weekly, ensuring the accuracy of claims submitted. Follow up on denials or underpayments as needed. - Coordinate the paper/document flow related to billing and patient accounts under the direction of the Director of Billing, including correlating records and registration information as well as forwarding specific registration information to third-party billing. - Assist in identifying and establishing relationships with third-party insurers to enhance patient revenue. - Supervise monitoring and reconciliation of all third-party insurance remittances and cash collections. - Prepare necessary written documentation, maintain/analyze records, reports, and statistics, and counsel patients on available insurance options. - Negotiate payment terms on outstanding patient balances owed, perform functions related to Accounts Receivable, Credit, and Collections, attend meetings as required, and perform other duties as assigned. **Qualifications:** - Associate s degree in Business Administration, Accounting, Medical Assisting, or related field. - Comprehensive knowledge of medical terminology with proven experience in dental billing. - Familiarity with dental coding, insurance guidelines, billing processes, and electronic billing using EMR/EHR. - Proficiency in ICD-9 and CPT coding, critical thinking, problem-solving, and decision-making abilities. - Outstanding organizational, communication (verbal and written), and facilitation skills. - Computer literacy with proficiency in MS Office. **Physical Demands:** Requires periods of sitting, standing, walking, bending, and stooping. The position may involve significant job-related stress, and evening work may be required. **Salary Range:** $18.25/hr. - $21.25/hr. depending on experience. Company offers competitive pay and benefits including Medical, Dental, Vision, Life Insurance, 401k match, Tuition Assistance, and Paid Time Off for Full and Part-Time staff.

The Community Health Center of Buffalo is seeking Medical Assistants to join the Family Planning Department. The Medical Assistant will perform clerical and clinical functions under the supervision of the Registered Nurse and/or Physician. This position offers competitive pay and benefits including medical, dental, vision, life insurance, 401k, tuition assistance, and paid time off. **Responsibilities:** **General:** - Adhere to agency policies and procedures regarding confidentiality - Participate in quality improvement activities - Communicate effectively with patients and staff - Maintain a professional demeanor when interacting with patients and staff - Adhere to infection control principles - Contribute to Quality Improvement and Quality Assurance activities as needed **Specific:** - Maintain a clean, safe, and orderly work environment - Perform clerical duties to facilitate efficient patient flow - Prepare patients and examination rooms for procedures - Assist providers during examinations and procedures - Conduct routine diagnostic tests - Collect and process specimens - Maintain supplies and equipment in patient rooms - Ensure the integrity of medical records and documentation - Provide patient education and support - Identify and communicate emergency situations to appropriate personnel - Attend required meetings - Perform additional duties as assigned **Physical Demands:** This role requires periods of sitting, standing, walking, bending, and stooping. Some evening work may be necessary. **Minimum Qualifications:** - High school diploma or equivalent - Nursing or Medical Assistant Diploma - Three (3) years of relevant experience - Computer literacy including proficiency in MS Word, Excel, and Outlook **Preferred Qualifications:** - High school diploma or equivalent - Certified Nursing or Medical Assistant diploma - Five (5) years of experience in an ambulatory setting - Certification by the American Association of Medical Assistants - Computer literacy, including proficiency in MS Word, Excel, and Outlook - Certification by the American Association of Medical Assistants This is a union position (1199SEIU) with an hourly rate of $17.63 - $21.28.

The Patient Service Representative - Referrals plays a crucial role in delivering exceptional customer service and ensuring patient satisfaction. This individual focuses on patient education, empowerment, and respect while providing administrative support to maintain quality patient care, with a specific emphasis on referrals and authorizations. **Primary Function:** Patient Service Representatives are responsible for completing clinical and administrative tasks to enhance the overall customer experience, specifically focusing on referrals and authorizations. **Responsibilities:** - Maintain the accuracy of Health Information Records in the Electronic Medical Record system. - Schedule appointments, perform pre-registration tasks, verify demographic and insurance information, and ensure precise billing. - Identify the need for clinical healthcare staff triage and coordinate patient flow while upholding patient confidentiality regulations. - Process Prior Authorizations and Referrals, offer specialist resource information, and keep detailed patient logs. - Participate in Care Coordination services, contribute to Quality Improvement activities, and engage in patient care teams. - Attend mandatory meetings and fulfill other assigned duties effectively. **Qualifications:** - High School diploma or equivalent. - Minimum of one year of high-level customer service experience. - Proficient in insurances, referrals, and prior authorizations. - Proficiency in Microsoft Office and general computer literacy. **Preferred Qualifications:** - Associate's Degree in a related field. - Familiarity with medical terminology. - Three years of high-level customer service experience. - Three years of relevant healthcare experience. - Experience with an Electronic Medical Record system. **Physical Requirements:** This role involves sitting, standing, walking, bending, and occasional lifting up to ten pounds. Work hours may include evenings and weekends, potentially leading to job-related stress. **Compensation:** Salary ranges from $16.93 to $20.24 per hour based on experience. **Union Affiliation:** The position of Patient Service Representative is represented by United Healthcare Workers East, Local 1199.

The Nurse Practitioner - Family Health provides primary healthcare to a selected group of patients, focusing on wellness promotion, illness prevention, and managing acute minor and stable chronic illnesses in collaboration with physicians in accordance with education and state laws. **Responsibilities:** - Supervising and providing clinical direction to clinical staff, including RNs, LPNs, and Medical Assistants. - Adhering to all clinical policies and procedures, including infection control principles and confidentiality. - Assessing physical and psychosocial health status through medical history and physical examination. - Ordering and interpreting laboratory tests. - Triage, diagnose, and treat illnesses and physical conditions within the specialty area of practice. - Performing therapeutic and corrective measures, including prescribing medication, and providing preventive health maintenance and education. - Teaching and counseling patients, families, and groups. - Adhering to the conditions specified in the Nurse Practitioner Practice Agreement. - Participating in quality improvement activities. - Complying with guidelines set by collaborating physicians and regulatory agencies governing healthcare delivery. - Performing special assignments as requested. - Preparing written documentation, maintaining, distributing, analyzing, and protecting information for required records, reports, and statistics. - Directing, instructing, and evaluating nurse practitioner students. - Contributing to Quality Improvement and Quality Assurance activities. - Performing other relevant duties as assigned. **Qualifications:** - Nurse Practitioner license registration certificate for the state of New York. - Master of Science degree in Nursing. - National certification in specialty area. - Computer literacy with proficiency in MS Word, Excel, and Outlook. **Preferred Qualifications:** - DEA license registration certificate for the state of New York. - Five (5) years of experience in an outpatient setting. - Computer literacy with proficiency in MS Word, Excel, and Outlook. **Physical Demands:** Requires periods of sitting, standing, walking, bending, and stooping. Significant job stress may be associated with the position. Evening work may be required. **Salary:** $112k - $125k depending on experience. The selected candidate will be offered a competitive compensation and benefits package, which includes medical, dental, vision, and life insurance, paid time off, CME days with an annual stipend, eligibility for student loan repayment through the National Health Service Corps, paid malpractice insurance, and a 401(k) match.

Join our team at the Community Health Center of Buffalo (CHCB) and make a real difference in the lives of our patients! We are seeking a passionate and dedicated Registered Nurse to deliver nursing care under the supervision of the Medical Provider. The ideal candidate will provide top-notch care in a supportive and collaborative environment, empowering our community through their skills and expertise. **Responsibilities:** - Provide direction to Licensed Practical Nurses and Medical Assistants - Triage patient phone calls and visits - Provide case management - Care for patients requiring nurse-only visits - Maintain a clean, safe, and orderly work environment - Assist Medical Providers with examinations and procedures - Perform routine diagnostic tests and process specimens - Administer medications as directed - Review lab results and report abnormalities - Manage supplies for patient rooms - Participate in quality improvement activities - Communicate effectively with patients and staff - Maintain professional interactions with patients and staff - Maintain medical records and documentation - Provide patient education **Qualifications:** - Licensed to practice as a Registered Nurse in the State of New York - Associates or Bachelor s Degree in Nursing - One year of experience in an ambulatory healthcare setting - Computer literacy and proficiency in Microsoft Office - Experience with an Electronic Medical Records System **Physical Demands:** This role requires periods of sitting, standing, walking, bending, and stooping. Evening work may be required. **Additional Information:** - Competitive pay and benefits for Full and Part-Time staff, including medical, dental, vision, life insurance, 401k, tuition assistance, and paid time off - Full-time RN eligible for Nurse Corps. Loan Repayment program - Hourly Rate: $32.87/hr - $39.68/hr **Note:** This position is affiliated with 1199 SEIU United Healthcare Workers East.

The RN/LPN (Cheektowaga) will deliver nursing care under the supervision of the Medical Provider. This position is responsible for providing direction to Medical Assistants and/or Licensed Practical Nurses and performing various nursing duties to support patient care. **Duties and Responsibilities:** - Provide direction and guidance to Medical Assistants and/or Licensed Practical Nurses. - Triage patient phone calls and patient visits. - Provide case management for patients. - Deliver care to patients requiring nurse-only visits. - Maintain a clean, safe, and orderly work environment. - Perform supportive duties to maintain efficient patient flow. - Prepare rooms and assist Medical Providers with examinations and procedures. - Perform routine diagnostic tests. - Collect and process specimens. - Prepare and administer medications as directed by the healthcare provider. - Review lab results and report abnormal findings to the providers. - Maintain supplies for patient rooms. - Participate in quality improvement activities. - Communicate effectively with patients and staff. - Maintain a professional manner in interacting with patients and staff. - Maintain the integrity of the medical record. - Document activities in appropriate logs. - Provide patient education. **Physical Demands:** This role requires periods of sitting, standing, walking, bending, and stooping. Evening work may be required. **Minimum Qualifications:** - Licensed to practice as a Registered Nurse or Licensed Practical Nurse in the State of New York. - Associates or Bachelor s Degree in Nursing. - One year of experience in an ambulatory healthcare setting. - Computer literacy and proficiency in Microsoft Office. **Preferred Qualifications:** - Licensed to practice as a Registered Nurse in the State of New York. - Bachelor s Degree in Nursing. - Three years of experience in an ambulatory healthcare setting. - Experience with an Electronic Medical Record System. **Pay Range:** - RN: $31.61 - $38.15/hr. - LPN: $21.91 - $26.45/hr. **Union Affiliation:** This position is affiliated with 1199 SEIU.

The Physician Assistant provides primary healthcare to a select group of patients within their area of training/expertise, focusing on wellness promotion, illness prevention, and managing minor acute and stable chronic illnesses. They collaborate with the supervising Physician in accordance with education and state laws. **Responsibilities:** - Triage, diagnose, and treat illness and physical conditions within the specialty area of practice. - Assess physical and psycho-social health status through medical history and physical examination. - Order and interpret laboratory tests. - Perform therapeutic and corrective measures, prescribe medication, and provide preventive health maintenance and education. - Teach and counsel patients, families, and groups. - Adhere to clinical policies and procedures, including infection control principles and confidentiality. - Provide clinical direction to RNs, LPNs, and Medical Assistants. - Participate in quality improvement activities. - Comply with guidelines set by the supervising physician and regulatory agencies. - Perform special assignments as requested. - Prepare written documentation as required and maintain necessary records. - Direct, instruct, and evaluate physician assistant students. - Attend meetings and ensure regular attendance. - Perform other relevant duties as assigned. **Qualifications:** - Physician Assistant degree from an accredited University. - Physician Assistant license registration certificate and DEA registration certificate for the relevant state. - National certification in the specialty area. - Computer literacy with proficiency in MS Word, Excel, and Outlook. **Physical Demands:** This role requires periods of sitting, standing, walking, bending, and stooping. Evening work may be required. **Pay:** $102,835 - $122,907 *Note: This position is represented by 1199 SEIU United Healthcare Workers East.*

The Community Health Center of Buffalo, Inc. (CHCB) is seeking a full-time Family Medicine Physician to join their diverse and well-established health center. The position offers a generous benefits package, paid time off, CME reimbursement, $75k medical student loan repayment eligibility through the National Health Service Corps, malpractice insurance, and more. **Responsibilities:** - Evaluate physical and psycho-social health status via medical history and physical examination. - Diagnose and treat medical conditions within the family medicine specialty. - Interpret diagnostic tests, consultations, and recommend therapeutic measures. - Provide education and preventive healthcare. - Offer clinical direction to healthcare team members. - Adhere to clinical policies, infection control principles, and confidentiality standards. - Participate in quality improvement and regulatory compliance activities. - Direct and evaluate medical students. **Qualifications:** - Medical license registration certificate for the state of New York. - DEA license registration certificate for the state of New York. - Computer literacy including proficiency in MS Word and Outlook. **Preferred Qualifications:** - American Board Certification. - Basic and Advanced Cardiac Life Support Certification. - CFP Authorization Number under NYS Worker s Compensation. - Hospital Privileges. - Professional Membership Affiliations. **Physical Demands:** This role requires sitting, standing, walking, bending, and stooping. Evening work along with some Saturdays may be required. **Salary Range:** $190,000 - $200,000.

Summary: A successful Patient Service Representative possesses tremendous interpersonal skills, enabling them to provide excellent customer service with a focus on patient satisfaction and care. PSRs understand that patients have the right to be informed and educated, so that they can make the best decisions possible regarding their health and wellness. PSRs are committed to treating patients with respect at all times as they provide clerical and administrative support in the delivery of patient care and the meeting of patient needs. Primary Function: PSRs are primarily focused on the completion of clinical and administrative support functions necessary to ensure a satisfactory customer experience. Duties: -Maintains the integrity of the Health Information Record by obtaining, inputting, and retrieving accurate information into and from the Electronic Medical Record system -Schedules appointments, completes Pre-Registration tasks, verifies demographic and insurance information, and completes other tasks as needed to ensure claims are able to be billed accurately. -Discerns when triage by clinical healthcare staff is needed. -Coordinates patient and information flow, while maintaining patient confidentiality in compliance with Federal HIPAA laws. -May serve as a member of a patient care team. Provides Care Coordination services consistent with the position. Participates in and contributes to Quality Improvement and Quality Assurance activities and functions as needed. -Completes Prior Authorizations and Referrals; Provides Specialist resource information -Tracks and Logs patient information -Attends meetings as required. -Performs other relevant duties as assigned. Physical Requirements: The position requires periods of sitting, standing, walking, bending and stooping. There may be significant job stress associated with the position. Evening and/or weekend work may be required. The position may involve lifting, pushing, pulling and carrying up to ten pounds. Minimum Qualifications: -High School diploma or high school equivalency diploma (GED) -One (1) year of delivering high level customer service in a healthcare setting. -Computer literate; Proficient in Microsoft Office Preferred Qualifications: -Associate s Degree in related field -Comprehensive knowledge of medical terminology -Three (3) years of experience delivering customer service at a high level -Three (3) years of relevant healthcare experience -Proficient with an Electronic Medical Record system Union Affiliation: The title of Patient Service Representative is represented by United Healthcare Workers East, Local 1199. Pay range $16.76 - $20.24/hr. depending on experience.

The Community Health Center of Lockport, located in Lockport, NY, is seeking a Dental Assistant to provide high-quality care to patients following federal, state, and local standards. The Dental Assistant will work closely with the Dentist, performing four-handed dentistry tasks, seating and dismissing patients, sterilizing instruments, taking radiographs, managing inventory, handling basic equipment maintenance, and performing various clerical duties. This role requires maintaining a professional and supportive attitude towards all patients and attending staff meetings. **Qualifications:** - High school diploma or equivalent - Previous experience in a dental office - Preferably hold a registered dental assistant certification **Responsibilities:** - Assist the dentist in various procedures using four-handed dentistry principles - Seat and dismiss patients, maintain cleanliness in the operatory and dental laboratory - Clean and sterilize dental instruments, develop radiographs - Manage inventory of dental supplies, perform laboratory duties, and clerical tasks - Utilize computerized systems for patient registration and other clerical procedures - Perform basic equipment maintenance tasks, including changing suction machine filters **Requirements:** - Ability to work independently and flexibly - Exhibit personal integrity and professionalism - Effective communication and interpersonal skills - Willingness to work with patients from diverse backgrounds - Capability to handle physical demands of the role, including sitting, standing, walking, bending, stooping, and reaching **Salary:** - Registered Dental Assistant: $18.78 - $22.46 per hour - Dental Assistant without certification: $17.78 - $21.46 per hour The Dental Assistant position is a Union member of 1199 SEIU. **Benefits:** Competitive pay and benefits for both part-time and full-time employees, including medical, dental, vision, life insurance, 401k with a match, tuition assistance, and paid time off. *This is a 1199 SEIU Union position.*

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. The Administrative Assistant will provide comprehensive administrative support to ensure the efficient operation of our office. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to multitask effectively. Qualifications: - Experience in the medical field is highly preferred - Proven experience as an administrative assistant or similar role - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) - Strong organizational skills with the ability to prioritize tasks and meet deadlines - Excellent written and verbal communication skills - Ability to maintain confidentiality and exercise discretion - Attention to detail and problem-solving skills - Ability to work independently and as part of a team - High school diploma or equivalent required; associate's or bachelor's degree preferred Responsibilities: - Answer and direct phone calls in a polite and professional manner - Greet visitors and direct them to the appropriate person or department - Respond to emails and correspondence in a timely manner - Schedule appointments and maintain calendars for management - Prepare and organize documents and reports - Handle and organize incoming and outgoing mail - Coordinate travel arrangements and accommodations when necessary - Maintain office supplies inventory and place orders as needed - Assist in the preparation of meetings and conferences - Provide administrative support to various departments as needed We are looking for a dedicated professional who thrives in a fast-paced environment and is committed to delivering high-quality work. If you are an organized and detail-oriented individual with strong administrative skills, we would love to hear from you. Pay: $17- $19/hr.

The Community Health Center of Buffalo, a Federally Qualified Health Center (FQHC), is actively seeking an experienced Family Planning Nurse Practitioner to provide comprehensive outpatient care to patients at our modern facility. This role offers competitive compensation, benefits, paid time off, Continuing Medical Education (CME) days, eligibility for medical student loan repayment, malpractice insurance, and more. **Minimum Qualifications:** - Licensed NYS, board-certified, Registered Professional Nurse Practitioner. - Experience as a Family Planning Provider, including Long-Acting Reversible Contraceptives. - Computer literacy with proficiency in MS Word, Excel, and Outlook. Experience with eClinical Works is preferred. **Qualifications:** - Active Nurse Practitioner license - Certification in Family/Adult Health Nurse Practitioner - In-depth knowledge of family planning and contraceptive methods - Excellent communication and counseling skills - Strong commitment to providing compassionate and nonjudgmental care **Responsibilities:** - Conduct comprehensive health assessments for individuals seeking family planning services - Develop personalized family planning strategies based on individual patient needs - Educate patients on various contraceptive options, including benefits and potential side effects - Prescribe medications and contraceptives as needed - Collaborate with interdisciplinary healthcare team members to ensure holistic patient care - Maintain accurate and up-to-date medical records - Adhere to all relevant laws and regulations governing family planning services **Benefits:** - Competitive salary ranging from $103,000 to $108,000 - Comprehensive health, dental, and vision insurance coverage - Retirement savings plan - Generous paid time off - Continuing Medical Education (CME) days - Opportunities for medical student loan repayment - Malpractice insurance coverage - Supportive work environment dedicated to patient well-being and employee satisfaction - Sign-on bonus eligibility for qualified candidates If you meet the minimum qualifications and have a passion for reproductive health, we encourage you to apply for this rewarding position at the Community Health Center of Buffalo, an FQHC committed to serving the community with quality care.

The Community Health Center of Buffalo (CHCB) is seeking a part-time Registered Nurse (RN) to join the Family Planning Department. The RN will deliver nursing care under the supervision of the Family Planning Medical Provider. **Responsibilities:** - Provide direction to Licensed Practical Nurses and Medical Assistants. - Triage patient phone calls and visits. - Offer case management and care to patients requiring nurse-only visits. - Maintain a clean, safe, and orderly work environment. - Assist Medical Providers with examinations and procedures. - Perform routine diagnostic tests and collect/process specimens. - Administer medications as directed by healthcare providers. - Review lab results and report abnormal findings. - Manage supplies for patient rooms and participate in quality improvement activities. - Communicate effectively with patients and staff. - Maintain the integrity of medical records and provide patient education. **Qualifications:** - Licensed to practice as a Registered Nurse in the State of New York. - Associates or Bachelor s Degree in Nursing. - Minimum of one year experience in an ambulatory healthcare setting. - Computer literacy with proficiency in Microsoft Office. **Preferred Qualifications:** - Licensed to practice as a Registered Nurse in the State of New York. - Bachelor s Degree in Nursing. - Three years of experience in an ambulatory healthcare setting. - Experience with an Electronic Medical Record System. - Experience working in Family Planning is a plus. **Physical Demands:** This role requires periods of sitting, standing, walking, bending, and stooping. Some evening work may be required. Salary Range: $32.87/hr. - $39.68/hr.