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Community program assistant skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Dr. Amy Pearce Ph.D.,
Michelle Kelley Shuler Ph.D.
Below we've compiled a list of the most critical community program assistant skills. We ranked the top skills for community program assistants based on the percentage of resumes they appeared on. For example, 11.3% of community program assistant resumes contained phone calls as a skill. Continue reading to find out what skills a community program assistant needs to be successful in the workplace.

15 community program assistant skills for your resume and career

1. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how community program assistants use phone calls:
  • Answered telephone calls and provided customer service to students, patients, and staff in the CDIS program.
  • Meet and greet clients, made phone calls, managed client files and provided general clerical support.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how community program assistants use data entry:
  • Assisted program director with office tasks, including data entry and filing client records.
  • Assisted with data collection, data entry, data management and computer maintenance.

3. Public Health

Here's how community program assistants use public health:
  • Provide advanced administrative and support services for the nine county Public Health Preparedness Consortium.
  • Served as media contact for press releases, interview inquiries and public health information.

4. Social Services

Here's how community program assistants use social services:
  • Regenerated and restructured database input forms for better workflow of facilitators in evolving social services program.
  • Generated and revised multiple forms for better workflow for facilitators in evolving social services program.

5. Community Outreach

Here's how community program assistants use community outreach:
  • Provided childcare for teachers' children during community outreach program.
  • Help organize and assist in various community outreach programs.

6. Assistance Program

Assistance Program refers to a set of volunteer-based programs offered to help employees currently struggling with home- or work-related problems. These programs may include counseling, assessments, or referrals. Counselors address substance abuse problems, psychological disorders, and even workplace trauma or violence. Counselors may also work with the employers to determine what, if any, issues or challenges should be addressed on a large scale.

Here's how community program assistants use assistance program:
  • Administered interviewing, screening and processing of potential applicants for the Weatherization and Energy Assistance programs.
  • Familiarize with various agencies with the Victim Assistance Program collaborates with.

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7. Community Services

Community ѕеrvісе is аn unраіd activity in which аn individual оr grоuр еngаgеѕ tо bеnеfіt thе lосаl, nаtіоnаl оr glоbаl соmmunіtу. It іѕ also uѕеd as аn аltеrnаtіvе to imprisonment аnd іѕ intended tо connect offenders to the victim or society ѕо thаt they can undеrѕtаnd how their асtіоnѕ аffесt оthеrѕ.

Here's how community program assistants use community services:
  • Assisted in budget preparation for Community Services Department, including Planning, Building Codes, Assessing, and Economic Development Divisions.
  • Provided program support for the Associate Commissioner of School and Community Services as needed.

8. Travel Arrangements

Here's how community program assistants use travel arrangements:
  • Process all travel arrangements including international and local airfare, and all travel arrangements for entire branch utilizing electronic government systems.
  • Supported and assisted four executive-level deans in making travel arrangements, receiving and screening phone calls and maintaining calendar of appointments.

9. Technical Assistance

Technical assistance is the non-financial assistance provided by local or international specialists. The purpose of technical assistance is to maximize the project's implementation and quality of the final product. Technical assistance consists of sharing information, the transmission of working knowledge, and other transfer of technical data which would aid the administration, management team and help build the project. The technical assistance focuses on particular needs identified by the beneficiary country and is delivered in the form of missions.

Here's how community program assistants use technical assistance:
  • Provide professional and technical assistance through public appearances, speeches, meetings, and workshops.
  • Conduct any and all administrative and technical assistance needs of the program.

10. Developmental Disabilities

Here's how community program assistants use developmental disabilities:
  • Provided in-home assistance and support for adults with intellectual and developmental disabilities to guide them in becoming independent in the community.
  • Facilitated independent living skills classes and case management for adults with acquired brain injury, mental retardation, and developmental disabilities.

11. Provides Administrative Support

Here's how community program assistants use provides administrative support:
  • Manage office operations (including filing of sensitive records), provides administrative support to supervisor and staff members.
  • Program Assistant provides administrative support primarily to Family and Youth programs to ensure that the department operations run smoothly.

12. Community Engagement

Community engagement is the process of working harmoniously with and through groups of people connected by geographic proximity, special interests, or similar situations to solve problems that affect the well-being of those people. Community engagement aims to better engage the community to achieve long-term sustainable results, processes, relationships, discourses, decision-making, or implementation for the benefit of the community.

Here's how community program assistants use community engagement:
  • Provide general administrative support to the Community Building Initiative program under the supervision of the Community Engagement Coordinator.
  • Researched best practices in community oriented policing, hate crime enforcement, community engagement, and community relations.

13. Community Programs

Here's how community program assistants use community programs:
  • Develop partnerships with various community programs.
  • Established relationships with community programs.

14. Social Justice

Here's how community program assistants use social justice:
  • Planned and organized social justice educational programs that aligned with the goals of this progressive secular Jewish organization
  • Managed the operations of the membership program for a statewide environmental policy and social justice organization.

15. Press Releases

Here's how community program assistants use press releases:
  • Created a press kit, wrote press releases, and assisted with research and copy for the ConnectRichmond website
  • Edit and disseminate all press materials: press releases, op-eds, editorial board memos, and blogs.
top-skills

What skills help Community Program Assistants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on community program assistant resumes?

Dr. Amy Pearce Ph.D.Dr. Amy Pearce Ph.D. LinkedIn profile

Professor of Psychology, Arkansas State University

Typically, I recommend that all psychology majors gain research experience and communicate their findings via conference presentations, or peer-reviewed publications. Highlighting analytical and quantitative skills, plus software training is recommended. Graduates who know how to collect, enter, analyze, interpret, and report data will be desired. If a student plans to directly enter the workforce in a psychology-related field, then picking up courses to complete undergraduate certificate programs, such as neuropsychological testing or statistics, will be beneficial. As will be any internships or applicable job experiences.

What soft skills should all community program assistants possess?

Michelle Kelley Shuler Ph.D.

Department Chair: Human Services, Austin Community College

I would refer to this skill set as "essential" and consist of compassion, empathy, teamwork, the ability to listen, a sense of humor, and most importantly, the ability to practice self-care. I include self-care in this list because working in the human service field can be exhausting and emotionally overwhelming. Taking care of ourselves helps to prevent burnout and possibly leaving the profession.

What hard/technical skills are most important for community program assistants?

Michelle Kelley Shuler Ph.D.

Department Chair: Human Services, Austin Community College

a. Must have strong basic computer skills and knowledge of software such as excel spreadsheets, google docs, etc. Most, if not all, agencies use electronic health records and treatment planning, so it is necessary to be competent in this area.
b. A degree and additional certifications will assist you in seeking employment. It will also increase your level of competency and diversify the communities you serve. For example, at Austin Community College, we offer our students a chance to complete a certification in Mental Health First Aid Training. This increases their marketability and skill level.

What community program assistant skills would you recommend for someone trying to advance their career?

Dr. Lynann “Annie” ButlerDr. Lynann “Annie” Butler LinkedIn profile

Chair and Professor, Metropolitan State University of Denver

Gap years are good opportunities to get a job in the field of interest. Having some professional experience helps people decide in what field, exactly, they want to earn a master's degree, or can help students to save money and focus their energies if returning to complete their bachelor's degree.

What type of skills will young community program assistants need?

Dr. Thomas Dearden Ph.D.Dr. Thomas Dearden Ph.D. LinkedIn profile

Assistant Professor of Sociology, Virginia Polytechnic Institute and State University

Indeed, the way we work is changing. The skills that young graduates will need are diverse. Transferable skills and soft skills will certainly be marketable. These include traditional crafts such as communication, but I also think the world expects more empathy from its employees. Young graduates with an understanding of racism, sexism, and environmental responsibility will become increasingly important.

What technical skills for a community program assistant stand out to employers?

Dr. Abby Templer Rodrigues Ph.D.Dr. Abby Templer Rodrigues Ph.D. LinkedIn profile

Assistant Professor of Sociology, Missouri State University

Employers look for oral and written communication skills, the ability to work effectively in diverse teams, analytical and quantitative reasoning, and the ability to adapt to new technologies (Ciabattari et al. 2018). Employers specifically prefer college graduates who have experience applying these skills through internships, service learning, senior projects or collaborative research, field projects, or study abroad (Ciabattari et al. 2018).

References

Ciabattari Teresa, Lowney Kathleen S., Monson Renee A., Senter Mary Scheuer, and Chin
Jeffrey. 2018. "Linking Sociology Majors to Labor Market Success." Teaching Sociology 46 (3): 191-207.
Handwerker, Elizabeth Weber, Peter B. Meyer, and Joseph Piacentini. 2020. "Employment
Recovery in the Wake of the COVID-19 Pandemic." Monthly Labor Review, December, 1-24.
Langin, Katie. 2020. "U.S. faculty job market tanks." Science 370(6514): 272-273.
Do you want to know more?
Read more about what experts have to say about community program assistant

List of community program assistant skills to add to your resume

Community program assistant skills

The most important skills for a community program assistant resume and required skills for a community program assistant to have include:

  • Phone Calls
  • Data Entry
  • Public Health
  • Social Services
  • Community Outreach
  • Assistance Program
  • Community Services
  • Travel Arrangements
  • Technical Assistance
  • Developmental Disabilities
  • Provides Administrative Support
  • Community Engagement
  • Community Programs
  • Social Justice
  • Press Releases
  • Event Planning
  • HIV
  • Promotional Materials
  • Community Health
  • Community Development
  • Community Organizations
  • Data Collection
  • Community Events
  • Administrative Functions
  • Facebook
  • Training Sessions
  • Program Development
  • Professional Development
  • Fact Sheets
  • Local Community
  • Salesforce
  • Management System
  • Nutrition Education
  • Meeting Minutes
  • Educational Programs
  • Direct Supervision
  • Database Systems
  • PowerPoint
  • Health Fairs

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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