Complaint investigations officer vs investigation officer

The differences between complaint investigations officers and investigation officers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a complaint investigations officer, becoming an investigation officer takes usually requires 1-2 years. Additionally, a complaint investigations officer has an average salary of $67,383, which is higher than the $66,489 average annual salary of an investigation officer.

The top three skills for a complaint investigations officer include FDA, customer complaints and investigation process. The most important skills for an investigation officer are criminal justice, patrol, and law enforcement agencies.

Complaint investigations officer vs investigation officer overview

	Complaint Investigations Officer	Investigation Officer
Yearly salary	$67,383	$66,489
Hourly rate	$32.40	$31.97
Growth rate	-4%	3%
Number of jobs	56,679	67,540
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 60%
Average age	46	44
Years of experience	4	2

Complaint investigations officer vs investigation officer salary

Complaint investigations officers and investigation officers have different pay scales, as shown below.

	Complaint Investigations Officer	Investigation Officer
Average salary	$67,383	$66,489
Salary range	Between $42,000 And $105,000	Between $43,000 And $100,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between complaint investigations officer and investigation officer education

There are a few differences between a complaint investigations officer and an investigation officer in terms of educational background:

	Complaint Investigations Officer	Investigation Officer
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 60%
Most common major	Business	Criminal Justice
Most common college	University of Pennsylvania	-

Complaint investigations officer vs investigation officer demographics

Here are the differences between complaint investigations officers' and investigation officers' demographics:

	Complaint Investigations Officer	Investigation Officer
Average age	46	44
Gender ratio	Male, 41.1% Female, 58.9%	Male, 72.8% Female, 27.2%
Race ratio	Black or African American, 9.3% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 8.3% White, 61.3% American Indian and Alaska Native, 0.8%	Black or African American, 11.9% Unknown, 5.0% Hispanic or Latino, 17.0% Asian, 2.8% White, 62.6% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	9%

Differences between complaint investigations officer and investigation officer duties and responsibilities

Complaint investigations officer example responsibilities.

Coordinate, oversee and manage the repetitive patient documentation and medical necessity process for all patients meeting the repetitive patient description.
Participate in CAPA processes and conduct root cause analysis.
Coordinate, oversee and manage the repetitive patient documentation and medical necessity process for all patients meeting the repetitive patient description.
Perform administration for SQL server database.

Investigation officer example responsibilities.

Manage corporate-wide document production relative to complex litigation cases.
Screen entities against OFAC list to determine if enhance due diligence is required.
Serve active criminal warrants and subpoenas.
Patrol facility by foot and patrol vehicle.
Recover video evidence from CCTV surveillance systems.
Prepare, maintain and update OFAC block and rejection reports.

Complaint investigations officer vs investigation officer skills

Common complaint investigations officer skills

FDA, 14%
Customer Complaints, 13%
Investigation Process, 10%
ISO, 10%
Complaint Data, 9%
Data Entry, 7%

Common investigation officer skills

Criminal Justice, 13%
Patrol, 9%
Law Enforcement Agencies, 8%
Administrative Hearings, 6%
SAR, 5%
Food Safety, 5%

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Complaint Investigations Officer
Complaint Investigations Officer vs Investigation Officer

Updated January 8, 2025

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