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Computer operations supervisor skills for your resume and career

Updated January 8, 2025

4 min read

Quoted expert

Dr. Jon Ippolito

Below we've compiled a list of the most critical computer operations supervisor skills. We ranked the top skills for computer operations supervisors based on the percentage of resumes they appeared on. For example, 7.4% of computer operations supervisor resumes contained technical support as a skill. Continue reading to find out what skills a computer operations supervisor needs to be successful in the workplace.

15 computer operations supervisor skills for your resume and career

1. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how computer operations supervisors use technical support:

Worked directly with technical support department and project managers to achieve successful job completion and maintain system integrity.
Provided operational technical support for hardware and software issues.

2. Computer System

Here's how computer operations supervisors use computer system:

Improved operations by monitoring computer systems for errors and resolving data file errors per analysis of reports and submitting written/verbal instructions.
Performed daily computer operational functions to include monitoring computer systems and resources, coordinating data input, and executing operational commands.

3. Production Control

Production control is the component of management that directs, plans, and controls the supply and processing of raw material. Any enterprise does this so that specific products get produced by a stipulated approach to convene an authorized sales programme. Production control is often executed from a control or operations room.

Here's how computer operations supervisors use production control:

Provided administrative management to computer operators, programmers, and production control analysis.
Supervised computer operations Data Center night shift and Production Control staff.

4. Disaster Recovery

The ability or procedure by which an organization regains its access and control over its IT framework after an unwanted disaster such as natural calamity or a cyberattack.

Here's how computer operations supervisors use disaster recovery:

Provided testing and implementation support during quarterly scheduled disaster recovery exercises to meet corporate security and compliance requirements.
Planned, organized and established procedures for Disaster Recovery exercise for the tape management system data restoration.

5. Unix

UNIX is a computer operating system that was first created in the 1960s and has been constantly updated since then. The operating system refers to the set of programs that enable a machine to function. It is a multi-user, multi-tasking device that works on computers, laptops, and servers. UNIX systems also have a graphical user interface (GUI), similar to Microsoft Windows, that makes it simple to use.

Here's how computer operations supervisors use unix:

Monitored mainframe, CMS, VSE, Unix and Windows servers for error messages and job cancellations.
Administered and provided tech support for all UNIX based systems, FTP and security servers and policies.

6. Data Processing

Data processing refers to the manipulation and collection of data to generate meaningful information by a computer. It may include the transfer of raw data to a machine-legible form, managing the flow of data through the CPU or any memory to an output device, and conversion of output. Any utilization of computers to perform specific functions on data can be incorporated under data processing.

Here's how computer operations supervisors use data processing:

Develop procedures for establishing data processing priorities with efficient scheduling of jobs as well as providing reports of production and delivery.
Monitored and controlled electronic computer and peripheral electronic data processing equipment to process business and other data according to operating instructions.

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7. Computer Room

Here's how computer operations supervisors use computer room:

Monitored daily operations of computer room for financial division.
Managed day-to-day operations while relocating entire computer room.

8. SQL

Here's how computer operations supervisors use sql:

Trained in Crystal reports and SQL report writers.
Migrated Access Databases to Microsoft SQL Server.

9. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how computer operations supervisors use payroll:

Created performance appraisals, payroll records and managerial reports for upper management.
Coordinated accounting and payroll end of year processing between the Accounting, Payroll, Human Resource, and IT Departments.

10. Production Schedules

The project plan of a film or a documentary that highlights how a production budget will be spent over a given period until its completion is called a production schedule. The scheduling process starts with writing and analyzing the script, which is then broken down to determine and allocate the budget for each scene. The production schedule also includes several elements of the film including; cast actors, special effects, wardrobe, special equipment, stunts, extras, silent bits, production equipment, and many others.

Here's how computer operations supervisors use production schedules:

Work includes adapting production schedules to meet changing priorities and machine capabilities, and contacting manufacturer representatives concerning machine operations.
Coordinated and assigned manpower to meet production schedules for multiple departments.

11. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how computer operations supervisors use troubleshoot:

Provided individual and group software training, resolved problems, systems backup/ recovery and troubleshoot hardware problems.
Monitored both the ATM / Online Banking Networks to troubleshoot and correct customer service problems.

12. User Support

Here's how computer operations supervisors use user support:

Provided technical, administrative management and end user support.
Provided AS400 technical and user support for over 200 internal users (local and remote).

13. CICS

Here's how computer operations supervisors use cics:

Recycle starter tasks (DB2, MQ, CICS), Switching of SMF datasets.
Checked CICS regions and disabled/enabled transactions.

14. HVAC

Here's how computer operations supervisors use hvac:

Project management with clear concise documentation Maintain power equipment such as UPS systems, HVAC and generators.
Monitored data center environments for HVAC concerns and power anomalies.

15. Computer Equipment

Computer hardware refers to all the physical parts of a computer which include the central processing unit (CPU), mouse, keyboard, data storage, monitor, graphics card, sound card, motherboard, and speakers.

Here's how computer operations supervisors use computer equipment:

Performed a variety of task including monitoring and interacting with mainframe computer equipment and software.
Assisted with development and management of IS capital budget for production computer equipment.

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Dr. Jon Ippolito

Professor of New Media, The University of Maine

Although we often hear about positions in urban centers like San Francisco, online job listings, as well as a survey of New Media alumni, affirm that even in a rural state like Maine, many businesses and organizations seek workers with new media skills, from web and mobile developers to user interface and experience designers to digital storytellers capable of crafting compelling videos and social media campaigns.
As of this writing, Google (https://jobs.google.com) reports 133 jobs in Maine for a data scientist, 130 openings for a web developer, 100 for an AI scientist, 80 for a web designer, 72 for a UX/UI designer, 58 for a mobile developer, 43 for a social media manager, and 16 for a video producer/editor. This does not count the increasing number of jobs that permit remote work, which accounts for 75% of programming listings in 2021, according to The Economist (https://www.economist.com/graphic-detail/2021/08/11/for-programmers-remote-working-is-becoming-the-norm).

Do you want to know more?

List of computer operations supervisor skills to add to your resume

The most important skills for a computer operations supervisor resume and required skills for a computer operations supervisor to have include:

Technical Support
Computer System
Production Control
Disaster Recovery
Unix
Data Processing
Computer Room
SQL
Payroll
Production Schedules
Troubleshoot
User Support
CICS
HVAC
Computer Equipment
Laser Printers
MVS

IPL
JES2
JCL
TSO
LAN
Performance Reviews
Batch Processing
Performance Evaluations
IBM As/400
Performance Appraisals
CAD
Mainframe Computers
Tape Library
WAN
Peripheral Equipment
Windows NT
Xerox

Peripheral Devices
Problem Resolution
System Maintenance
SLA
Novell
System Upgrades
DEC
PCS
Software Problems
EDI
Level Support
CA7
Technical Problems
Network Operations
Mainframe Operations

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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