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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Anchorage, AK | $45,124 | $21.69 |
| 2 | Springfield, MA | $41,064 | $19.74 |
| 3 | Newport, VT | $40,418 | $19.43 |
| 4 | San Francisco, CA | $39,121 | $18.81 |
| 5 | Germantown, MD | $38,742 | $18.63 |
| 6 | Hope, ME | $38,360 | $18.44 |
| 7 | Endicott, NY | $38,257 | $18.39 |
| 8 | Concord, NH | $38,207 | $18.37 |
| 9 | Florham Park, NJ | $37,837 | $18.19 |
| 10 | East Hartford, CT | $37,024 | $17.80 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Senior Customer Account Executive | $218,178 | $105 | - |
| 2 | Customer Support Manager | $83,884 | $40 | - |
| 3 | Customer Care Consultant | $48,364 | $23 | - |
| 4 | Customer Account Executive | $48,133 | $23 | - |
| 5 | Customs Consultant | $47,569 | $23 | - |
| 6 | Customer Retention Representative | $41,145 | $20 | - |
| 7 | Senior Service Representative | $38,873 | $19 | - |
| 8 | Customer Sales Specialist | $38,849 | $19 | - |
| 9 | Senior Customer Service Coordinator | $36,381 | $17 | - |
| 10 | Business Representative | $36,324 | $17 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Juniper Networks | $43,941 | $21 | - |
| 2 | Intuit | $42,516 | $20 | 20 |
| 3 | ACS Solutions | $37,567 | $18 | - |
| 4 | Palo Alto Networks | $37,368 | $18 | 37 |
| 5 | TaxSlayer | $36,819 | $18 | - |
| 6 | J-Curve Technologies | $36,367 | $17 | - |
| 7 | Sento | $36,118 | $17 | - |
| 8 | Genpact | $35,212 | $17 | 1 |
| 9 | Expert Global Solutions LLC | $35,135 | $17 | - |
| 10 | DXC Technology | $35,080 | $17 | 7 |
| 11 | Fiserv | $34,576 | $17 | 14 |
| 12 | StarTek | $33,804 | $16 | 10 |
| 13 | iQor Holdings Inc. | $33,535 | $16 | 4 |
| 14 | Teletech Services Corporation | $33,459 | $16 | 14 |
| 15 | Microdyne Outsourcing | $32,363 | $16 | - |
| 16 | OceanX | $32,025 | $15 | - |
| 17 | Direct Satellite Tv | $30,691 | $15 | - |
| 18 | NCO Customer Management, Inc. | $30,518 | $15 | - |
| 19 | OnStar | $29,629 | $14 | - |
| 20 | Interactive Response Technologies, Inc. | $28,583 | $14 | - |